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the Move The Accessible Mobility Experience

People on

The purpose of the module

is to familiarize everyone

(customers, family members,

trainers, teachers, etc.) with

potential transportation

options in their community

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People on the Move The Accessible Mobility Experience

Materials & Equipment

• Assessing Transportation Options Tool handout

• Assessing Transportation Options for Oakdale Exercise handout

• Oakdale’s Transportation Options Tool handout

• ADA Bookmark

• Pocket Guide for Taxicabs

• Pocket Guide for Transit Operators

• Easel, newsprint, markers for each small group

Set-up• Small, diverse groups

Objectives• Become familiar with different transportation options• Use a transportation options tool specifi c to your community• Learn how to involve the people you serve in this process• Share this tool with colleagues

Trainer Notes• The purpose of the module is to familiarize everyone (customers,

family members, trainers, teachers, etc.) with potential transportation options in their community

• This module takes approximately 60 minutes to deliver• 8 slides, 6 handouts and 1 exercise have been developed for the

module• Time should be allowed for questions/answers• Refer participants to the toolkit for additional information and

handouts

Training Tips• Allow 30 minutes for the Oakdale exercise• This module includes an exercise about an imaginary community.

If trainers are using this exercise with participants who all hail from one community, you can rework the exercise using factual information about the actual community

• More advanced groups can forgo the “simulated community” (the Oakdale Vignette) and substitute their “real community” for review and analysis

• Even more advanced groups can hold a discussion about “what it takes” to support private and public transportation partnerships by moving to the Coordinated Human Service Networks module. If this option is selected, trainer can highlight this module by reviewing the tool and example

Talking PointsTrainers can convey these thoughts when presenting this module and should include additional comments as appropriate.

• Transportation is a crucial piece to everything we do

• The availability of transportation options, and the ability to use them safely and independently, is often the key to achieving goals

• In this activity, you will learn to look for all possible transportation options

• We will provide you a tool for making such an assessment. We will fi rst apply this tool to an imaginary community, then discuss how to best use it in your community and in your job

• We will talk about involving the people you serve and your colleagues in developing and using this assessment tool

Slide 1

The Accessible Mobility Experience 1

The Accessible Mobility Experience

People on the Move


These are the outcomes for this module:

• Become familiar with different transportation options

• Use a transportation options tool specifi c to your community

• Learn how to involve the people you serve in this process

• Share this tool with colleagues

Slide 2

2 Easter Seals Project ACTION | People on the Move

• Look for all possible transportation options

• Develop a transportation options tool specific to your community

• Involve the people you serve in this process

• Share this tool with your colleagues

After Today’s Experience You Will Be Able to:


• Transportation is available from many different sources, public and private, groups and individuals

• Thinking of transportation other than that provided through your public fi xed-route system and complementary ADA paratransit, what are some other transportation options in your communities

Slide 3

3

Thinking Outside the Bus!

• Consider all transportationoptions

• Public and private• Group and

individual



• Quickly review the categories on the slide

• Ask participants to keep these in mind when working on the upcoming exercise

Slide 4


Thinking Outside the Bus!• Public Transportation: Fixed-route,

deviated route, school buses• Paratransit: Complimentary ADA, premium

services• Private: Taxi/Limo, shuttles, school buses• Nonprofit: Medicare/Medicaid,

adult, veteran’s and senior services, residential and recreational services

• Individuals: Family members, co-workers, volunteers & cooperatives


• Point out the blank form titled Assessing Transportation Options Tool handout

• Advise participants that this form can be used in two ways. First, we can use it to make a comprehensive list of all transportation options available in our community and to learn information about the accessibility, availability and affordability of those options or we can assess these same factors for a particular individual

• For example, 27 human service agencies may provide transportation services in your community, but due to their eligibility requirements, only three of those options may be available to a given individual. This form can give you that type of information

• Let’s review how to use the form. Under the provider column, you will want to list every possible transportation provider in your community. The more complete this column is, the more options you will have to choose from when making your assessments

• The vehicle access column is pretty straightforward. In general terms we’re assessing whether the vehicle has accessible features such as a lift, wheelchair securements, handrails, etc. When making this assessment for an individual, we want to know whether the particular individual you’re working for can access the vehicle. So even if a vehicle is not lift-equipped, an individual who can board and exit the vehicle without a lift may consider it accessible

Slide 5

5

Introducing the Tool

• Locate the AssessingTransportationOptions Tool handout

• Let’s talk about the column headings


• Environmental access addresses whether an environmental barrier would prevent an individual from getting to where he needs to be in order to use the vehicle. For example, can the person get to the bus stop to use the fi xed-route vehicle? If it is a carpool, can the individual get to the meeting location?

• Availability refers to two things: who is eligible to use this option, and when is it available for service

• Affordability refers to the actual cost of the ride to the individual and whether she can afford that cost

• Does anyone have any questions about the Assessing Transportation Options Tool handout


• The Oakdale Transportation Options Tool is not complete. Read the information about this community and add in other transportation options based on your best guess as to what might actually exist in a real community

• Feel free to make up names for organizations that are implied but not identifi ed specifi cally. Be creative

• Read each scenario and apply the tool to the needs of that individual. Look to the “Questions to Consider” when applying this tool

• Raise your hand or call out if you need some assistance

Slide 6


Assessing Transportation Options in Oakdale

• Locate Oakdale’s Transportation Options Tool handout and the Oakdale Exercise handout

• Divide into small groups and select a recorder

• Complete Oakdale’s Transportation Options Tool

• Apply this tool to the scenarios


• Facilitate a 10-minute discussion beginning with reports on how the Oakdale Transportation Options Tool was completed

• Keep this moving quickly by encouraging participants to only list options not already mentioned

• Ask each group to report on a different scenario, allowing other groups to comment if they came up with different solutions

Slide 7

7

Assessing Transportation Options in Oakdale

• Reporting out • What did we learn?



• Divide participants into small groups

• Direct them to read the Assessing Transportation for Oakdale exercise

• Give the groups 10 minutes to generate a list of new transportation options given the scenarios

• Ask each group to report on their options and award prizes for the longest list, the most innovative ideas, etc.

Slide 8


Alternate Exercise

• Divide into small groups• List all possible transportation

options• Fabulous prize for the team with the

most options

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9

Assessing Transportation Options Tool


Providers Vehicle Access Environmental Access Availability Affordability

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Oakdale is a community of 75,000 residents located 35 miles from Cedarville. Cedarville is a major city with a comprehensive public transit system. Redwood County, where Oakdale is located, operates a fi xed-route system with buses that travel the main and some secondary roads from 7:00 a.m. – 7:00 p.m. Monday – Friday. A paratransit system provides service to eligible customers. Oakdale is home to 22 human service organizations providing various services to about 12% of the county’s residents. These organizations provide diverse services for children (e.g., after-school recreation program), adults (e.g., community employment services) and older adults (e.g., yoga classes). Many Oakdalians don’t drive and must rely on others. Oakdale has its own public school system that operates a fl eet of school buses. Two private schools are also located in Oakdale. There are a number of churches, temples and mosques, a branch of a state university and a hospital. These entities all operate part-time transportation services for the people they serve. Many Oakdale businesses have a fl eet of vehicles that are used for business purposes. There is a car dealership on the edge of town and one taxi service. Many organizations (e.g., fraternal, veterans) have members who volunteer in various Oakdale activities.

InstructionsUsing the information given above, complete the Oakdale Transportation Options Tool. As information such as “Oakdale is home to 22 human service organizations providing various services to about 12% of the county’s residents…” implies that such services exist and may provide some form of transportation, be creative in choosing representative organizations that fi t this broad description while at the same time drawing on your own real-world experience of such organizations and the services they provide. Allow about 10 minutes for this part of the exercise. Next, read the scenarios below and, based on the information recorded on the tool, determine what, if any, transportation options each individual might have.

Questions to ConsiderWhich providers operate in the area specifi c to the scenario? Remember that an individual may need to use a connection between two or more options to cover the entire area.Of these possible options, how many is the individual eligible to use? Which ones operate during the times needed?What level of vehicle access does the individual require and do any of the available transportation options meet that need?Are there barriers in the environment that might prevent the individual from accessing possible transportation options?Can the individual afford the cost of the available transportation options?

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Assessing Transportation Options for Oakdale Exercise

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11The Accessible Mobility Experience

ScenariosScenario OneRachel has been hired by the Oakdale General Hospital and will be working from 8:00 a.m. to 4:30 p.m., Monday through Friday. She lives approximately 20 miles from the hospital and 4 miles outside the city limits of Oakdale in Redwood County. Rachel has autism and has never used public transportation. She lives with her sister and brother-in-law and their two children, and does not have a social network of friends at this time. The rehabilitation program in which she has been participating has provided door-to-door transportation to attend their activities, and her sister provides transportation nights and weekends to go to the store and to church.

Scenario TwoBrad has been hired by the Farmer’s Market in a neighboring county, and will be working from 6:00 a.m. till 2:00 p.m., Tuesday through Saturday. He lives in the downtown area of Oakdale. Brad has a cognitive disability and has some experience using fi xed-route transit to go to specifi c destinations such as the grocery store and the bowling alley. He also has experience using paratransit to attend classes at the adult services program, which is preparing him for this job. Brad lives alone and his family is scattered and not a support to him.

Scenario ThreeDarla will be working for a local major manufacturer, and will be required to rotate through all three shifts. She lives with her mother in the suburbs of Oakdale, and the employer is located in the industrial park on the opposite end of town. Darla has a brain injury and is subject to occasional seizures that can’t be totally controlled by medication. She gets most places by walking, though she sometimes uses transportation provided by a human service agency. Her mother can only drive during the day, and is reluctant to commit to providing regular transportation due to multiple health issues. Darla is active in her church, though the driver of the church van has refused to pick her up for activities subsequent to Darla having a seizure while riding the van.

Scenario FourWilliam has been hired to work at a department store at the Oakdale Mall. His hours will vary from 10:00 a.m. to 2:00 p.m., 2:00 to 6:00 p.m., or 6:00 p.m. to 10:00 p.m. He has a cognitive disability and uses a wheelchair, and lives in a group home with 5 other people with disabilities. The group home has a van, but the driver is only available from 9:00 a.m. to 2:00 p.m. He has never used fi xed-route transit, and is nervous about trying it. There is no local family support available to William.

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Oakdale Transportation Options Tool

Providers Vehicle Access

Environmental Access Availability Affordability

Redwood County Transit/Fixed-Route

85%Variable (better in Oakdale than in the county)

7:00 a.m. – 7:00 p.m. Mon. – Fri.7:00 a.m. – 5:00 p.m. Sat. with fewer buses

$1.50 per trip, $0.75 for PWD, free to seniors

Redwood County Paratransit

100%Door to door service makes it less an issue

7:00 a.m. – 7:00 p.m. Mon. – Fri.7:00 a.m. to 5:00 p.m. Sat. for eligible riders

$3.00 per trip

Oakdale Public School 40% Variable but will

deviate route

6:00 – 8:00 a.m. Mon. – Fri.2:00 – 4:00 p.m. Mon. – Fri. for enrolled students

Free

Redwood County School District

35% Variable, will deviate route


Free

St. Mary’s School for Girls

1 accessible bus

Never been an issue


Free

Easter Seals of Oakdale

2 accessible vans

Door to door service

7:30 a.m. – 5:00 p.m. for program participants Free

Oakdale Taxi and Limo 0% Variable 24 hours Meter charge,

$2.50 minimum

Good People’s Holy Church

1 accessible van

Variable Pre/post church activities for members and guests Free

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