Paul GradyPaul GradyDirector of Voice Sales, Unified Director of Voice Sales, Unified Communications Group Communications Group MicrosoftMicrosoftAustralia and New ZealandAustralia and New Zealand

Creating a Unified Communications Ecosystem

The New Competitive Advantage

Accelerate transformation to VoIP and UC

Simplify and enhance how people work together

Deliver the highest quality experience

Extend VoIP and UC across the business

Ease UC migration with end-to-end converged services

Strategic AllianceStrategic Alliance

The ICA JourneyThe ICA JourneySegmented Transformed

Software-based UC platform

Breadth of portfolio

Ease of deployment & management

Single, rich user experience Converged mobility

Single directory & identity

Investment protection

UC enabled business processes

Open and extensible

CS1000,CS2100/ 2000

App Suite

CS1000,CS2100/ 2000

App Suite

LCS 2005OCS 2007Exchange

UMOffice Suite

LCS 2005OCS 2007Exchange

UMOffice Suite

ADAD

IPPhones

IPPhones Office

Communicator

Office Communicato

rMobileClient

MobileClientLegacy

Phone

Legacy Phone CC

Client

CC Client

Integrated

EmailEmail Mobile

Phone

MobilePhoneDesk

Phone

DeskPhone IM

IMConferencin

g

Conferencing

Telephony

Directory

Telephony

DirectoryActive

Directory

Active Directory

Applications

Applications

Telephony System

Telephony System

Feature ServersMedia

Gateway

Feature ServersMedia

Gateway

UC ClientsUC Clients

OCS 200x+Exchange+

Office System

OCS 200x+Exchange+

Office System

BusinessProcesse

s

BusinessProcesse

s

Build on existing Build on existing investments and investments and

infrastructureinfrastructure

Ease of deployment: software Ease of deployment: software integration, single directory integration, single directory

(AD)(AD)Extending UC: Federation, Extending UC: Federation,

integration into LOB integration into LOB applications, across clientsapplications, across clients

One user experience: IM, One user experience: IM, presence, business-grade presence, business-grade

telephony,telephony,desktop applicationsdesktop applications

Today’s Unified Today’s Unified Communications SolutionCommunications Solution

Extensible UC Platform

ApplicationsLine-of-Business

Applications Vertical Applications

Transforming Business Transforming Business ProcessesProcesses

What are the requirements that would make UC a good solution? What are the requirements that would make UC a good solution?

Strategic Communications Direction

International SOS UC RoadmapInternational SOS UC Roadmap

Enhance communication capabilities internally & externally

Leverage & integrate with existing technologies

Address user needs & demands for more thorough communication options

Help to mitigate increasing telecommunications costs

Scalable communications architecture

Common interface for communicating throughout the enterprise.

Enhance our business by developing our communication capabilities. Focus on:• Efficiency and Effectiveness• Decrease Relative Costs• Gain Competitive Advantage

How was UC approved How was UC approved internallyinternally as a strategic direction? as a strategic direction?

Why choose the Innovative Communications Alliance?Why choose the Innovative Communications Alliance?

International SOS UC RoadmapInternational SOS UC Roadmap

Alliance pairs two of our largest & most strategic IT vendors

We view integrated communications as a “permanent” technology

Combined vendor strength assures that we are on a solid & supported technical path with the right architecture

GOAL 1: Control our Group Telecommunications Expenses

GOAL 2: Enhance Our Communications Capability

Summary: Unified Communications InitiativeSummary: Unified Communications Initiative

International SOS UC RoadmapInternational SOS UC Roadmap

We are enhancing our business by understanding and leveraging the converged technology solutions for unified communications from the Innovative Communications Alliance

We are establishing a visionary communications structure for future growth and opportunities, and to continually enhance how we service our customers