pathways to the future workplace
DESCRIPTION
These ideas were shared with a group of senior workplace and real estate executives at a customer event sponsored by Herman Miller in March, 2013.TRANSCRIPT
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Do you consider the workplace a
strategic resource?
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RICS Global Survey
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On balance, is FM strategic? How does the head of FM allocate his/her time?
Source: Raising the Bar: Enhancing the Strategic Role of FM – RICS, 2012
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It’s Not Easy Being Lean
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Cut
Costs!
Improve Productivity!
Fix the A/C!
Increase
Utilization!
Give Us More
Meeting Rooms!
Give Us More Private Offices!
Cut Costs!
Cut Costs! Guarantee
Business
Continuity!
Pathways to the Workplace of the Future: A Conversation about the future of work
Business Connect 2013 Burbank, California
March 14, 2013
James P. Ware, PhD Executive Director The Future of Work…unlimited
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Going to Work. . .
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2003
2013
2023
2003
2013
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“It’s tough to make predictions, especially about
the future” - Yogi Berra
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“The future is already here; it just isn’t
evenly distributed.” - William Gibson
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Eight “safe” predictions about
the future of work
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The Future of Work Will Be…
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Distributed
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The Future of Work Will Be…
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Mobile
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Mobility is the “New Normal”
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0% 5%
10% 15% 20% 25% 30% 35% 40% 45% 50%
1 2 3 4 5 6 7 1990 1995 2000 2005 2010 2015 2020
16%
27% 35%
Percent of Mobile Workers in the Global Workforce
Source; Future of Work…unlimited
IDC: Over 1 Billion people can work outside a corporate facility (2010)
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The Future of Work Will Be…
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Collaborative
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The Future of Work Will Be…
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Data-Intensive
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The Future of Work Will Be…
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Technology-Enabled
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The Future of Work Will Be…
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Fast-paced
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The Future of Work Will Be…
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Richly Interconnected
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The Future of Work Will Be…
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Highly diverse
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The Future of Work Will Be…
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Distributed Mobile
Highly Diverse Collaborative
Data-Intensive
Richly Interconnected
Technology-Enabled Fast-Paced
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How does work affect the workplace?
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Workplace 2013
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Photos from Work on the Move, IFMA Foundation (SCAN Health Plan, courtesy of Diane Coles Levine)
SCAN Health Plan Long Beach, CA
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Workplace 2013
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Photos from Work on the Move, IFMA Foundation
Pfizer Groton, CT
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Workplace 2013
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Photos from Work on the Move, IFMA Foundation (credit for Macquarie images to Sharon McGrath)
Macquarie Group Sydney, Australia
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Workplace 2013…
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Photos from Work on the Move, IFMA Foundation
Southwark Council Southwark Borough, United Kingdom
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…and Something Completely Different
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Davison International Pittsburgh, PA
Photo from Yahoo! Finance
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…and Something Completely Different
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Photo from Yahoo! Finance
Davison International Pittsburgh, PA
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…and Something Completely Different
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Photo from Yahoo! Finance
Davison International Pittsburgh, PA
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Workplace 2013: Any Time, Anywhere
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Photos accessed on the Internet, 2012.
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But: What is the Pathway…
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… to there?
from here…
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Getting From Here to There
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Core Principles
Dream the Destination
Design with Data
Discover by Doing
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Dreamers Have Impact
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“I have a Dream”
Photo from socialitelife.com
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Dreamers Have Impact
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“I am only one, but still I am one. I cannot do everything, but still I can do something.”
Image from rottentomatoes.com
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Dreamers Have Impact
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“1,000 songs in your pocket.”
Photo from salon.com
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Dreamers Have Impact
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“If you can dream of it you can do it.”
Photo from flckr.com
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Dream the Destination
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Why change?
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Dream the Destination
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How could we transform the
business?
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Dream the Destination
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Who do we need to share our dream?
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Getting From Here to There
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Core Principles
Dream the Destination
Design with Data
Discover by Doing
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Design with Data
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What do people do?
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Design with Data
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Where do they do it?
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Design with Data
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How much variety is
there in the work?
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Design with Data
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What does it cost to support work?
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Design with Data
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What does the
workforce want?
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Getting From Here to There
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Core Principles
Dream the Destination
Design from Data
Discover by Doing
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Discover by Doing
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John Dewey
Act
Observe Reflect
Plan
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Discover by Doing
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Thomas Edison
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Discover by Doing
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“…Science has great beauty. A scientist … is [like] a child confronting natural phenomena that impress him as though they were fairy tales.”
Photo from http://mariecurietpe.unblog.fr/
Marie Curie
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Discover by Doing
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! Light many fires ! Build a “living
laboratory” ! Start moving, keep
moving ! Dream big, but
innovate incrementally
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What’s the Best Way To The Top?
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What does all this mean?
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Imagine a Cocktail Party…
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“Hi I’m Sarah. So, what do you do?”
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“I design the work experience”
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All the world’s a stage…
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Turn That Hot Seat into an Executive Chair
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Cut
Costs!
Improve Productivity!
Increase Workforce Satisfaction!
Increase
Utilization!
Give Us More Private Offices!
Cut Costs!
Cut Costs! Guarantee
Business
Continuity!
© Copyright 2013 by The Future of Work…unlimited. All rights reserved
Turn That Hot Seat into an Executive Chair
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Discover by Doing
Design with Data
Dream your Destination
© Copyright 2013 by The Future of Work…unlimited. All rights reserved
For Further Information
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Website: http://www.thefutureofwork.net Blog: http://www.thefutureofwork.net/blog Twitter: http://www.twitter.com/thefutureofwork
James P. Ware, Ph.D. Executive Director The Future of Work…unlimited [email protected]
We enable committed change leaders to design compelling work experiences.