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©2016 Future Workplace www.futureworkplace.com©2016 Future Workplace www.futureworkplace.com

The Future Workplace Experience: 10 Rules For Mastering Disruptions In Recruiting And Engaging Employees

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10 Rules For Mastering Disruptions In Recruiting And Engaging Employees

Jeanne MeisterFounding

Partner, Future Workplace

The Future Workplace Experience


10 Rules For Mastering Disruptions In Recruiting And Engaging Employees

The Future Workplace Experience


Agenda

4

What’s Your Biggest Workplace Change?

Gen Z Enters Workforce

Technology As Enabler and Disruptor

Your Mandate: Be A Workplace Activist

Let’s talk.. Your Q/A


What do you imagine will be the biggest workplace change you see coming in your organization by 2020?

What do you imagine will be the biggest workplace change you see coming in your organization by 2020?

A. Workplace Experience Is Key Criteria for Selecting An Employer

B. Artificial Intelligence Is Commonplace Inside Companies

C. Gen Z Will Be Courted By Companies As InternsD. The CMO Will Report to CHRO E. I’ve Got another One For You HERE

5

POLL:


10 Rules to Navigate the Future Workplace

WHAT WORKERS EXPECT FROM WORK

Rule #1: Make the Workplace an Experience

Rule #2: Use Space to Promote Culture

Rule #3: Be an Agile Leader

HOW TECHNOLOGY TRANSFORMS THE

WORKPLACE

Rule #4: Consider Technology an Enabler and

Disruptor

Rule #5: Build a Data Driven Recruiting

Ecosystem

Rule #6: Embrace On‐Demand Learning

THE CHANGING COMPOSITION OF THE WORKFORCE

Rule #7: Tap the Power of Multiple Generations

Rule #8: Build Gender Equality

Rule #9: Plan for More Gig Economy Workers

Rule #10: Be a Workplace Activist


Rule 1:Make the Workplace an Experience

• Flexibility• Purpose-drivenEmotional

• Learning• Career Development Intellectual

• Space• CommunityPhysical

• Smart Technology • Collaborative ToolsTechnological

• Transparency• ResponsivenessCultural


Why Focus On Workplace Experience?

…of cross generation Workers Are Hungry For Purpose At Work Being Purpose Driven Is Second To Pay Source: KPMG

>50%

…of cross generation workers say part of their decision to move to a new company is influenced by L&D.

Source: ATD

40%

…of knowledge workers are more engaged when they select where to work based on thetask.Source: Steelcase,

88%

… of workers consider the technology sophistication of an employer a factor in choosing a job.Source: MIT Sloan

57%

… of workers say company culture and values are one of the top three drivers of satisfactionSource: Glassdoor

29%

PURPOSE LEARNING SPACE TECHNOLOGY CULTURE


Strategies To Navigate The Future Workplace

• Form Cross Functional Teams Bringing Together HR/IT/Marketing/Communications/Global Citizenship

• Consider A New Role: Head of Employee Experience

• Define New Metrics: Net Promoter Score Inside Company


Be Purpose Driven


Use Smart Technologies

at Work

EnhanceEnable

Advise Disrupt

Rule 4: Consider Technology an Enabler and a Disruptor


Use Smart Technologies

at Work

EnhanceHow to enhance

capabilities?

EnableHow to enable

workflows?

AdviseHow to make better

decisions?

DisruptHow to disrupt roles?

Consider Technology an Enabler and a Disruptor


Enhance

Advise Disrupt

Strategies to Enable and Disrupt

Enable

Appification of work is intensifying


Enhance

The spectrum of wearable technology has rapidly expanded

Advise Disrupt


Enable



Enhance


AdviseAnalytics leads to better

hiring decisions

Disrupt


Enable



Enhance


AdviseAnalytics leads to better

hiring decisions

DisruptHuman + Machine

= smarter work


Enable



Coming Soon To Your Company

AI Virtual Assistant


What do you think should be piloted more in your workplace during 2017?

What do you think should be piloted more in your workplace during 2017?

A. More Apps to Enable our WorkflowsB. More Wearables to Enhance doing our WorkC. More Analytics to Advise our Decision MakingD. More Bots/ AI to Disrupt our Job RolesE. I’ve Got another One For You HERE

18

POLL:


Boomers and Traditionalists • Born:

• 1946–1964• Before 1946

Generation X• Born:

• 1965–1981

Millennials• Born:

• 1982–1993

Generation Z• Born:

• 1994–2009

Rule 7: Tap the Power of Multiple Generations

Be Inclusive and Embrace Diversity of Thought


The Changing Mix of GENERATIONS in the WORKFORCE

20

Gen Zers… Gen Zers19%

Millennials34%

Millennials42%

Gen Xers31%

Gen Xers32%

Gen Xers21%

Boomers49%

Boomers31%

Boomers18%

Traditionalists20%

Traditionalists2%

1995 2015 2025

Labor Force Composition, By Generation

Assumes a working age population of 18 to 70 years of age. Source: Bureau of Labor Statistics and the U.S. Census Bureau


Implications of CHANGING DEMOGRAPHICS

• Increase in inter-generational employee affinity groups

• Training on building generational intelligence Mortgage Bankers Association

• Dow Chemical Leadership In Action

• Recognition In Customized Millennial Benefits PwC First to Offer Student Loan Repayment Debt Benefit

21


Millennials Meet Gen Z @ Work

22

Gen Z Millennials

Leadership aspiration Slightly higher aspirations High aspirations

Measuring success Promotions Respect from colleagues

Loyalty More loyal Less loyal

Manager feedback Regularly Regularly

Training Project‐based work Corporate sponsored classes

The Differences

Source: “Gen & Millennials Collide” by Future Workplace & Randstad, September 2016


Career Mobility Matters to Millennials

Millennials embrace career mobility

23

Are willing to relocate for a domestic job

Relocate for global role

Source Wakefield Research 500 sample of Millennials

Millennials make life sacrifices for career mobility

Take a pay cut

Postpone marriage

Postpone having children


Why Employers Need Gen Z

65%Children entering school today will work in newly created jobs. Members of

Gen Z are assets that many industries don’t even know they need yet.

‐ Cathy N. Davidson, Professor, Duke University

AITrainer

YouTube ContentCreator

Researcher, Media Lab

Community Manager,YouTube

Space Berlin

Source: Randstad


Give Your Voice to the

Changes You Believe Are

Needed in the Workplace

Rule 10: Be a Workplace Activist


Workplace Activists Lead Changein Three Ways

1. Recognize that Your Job is NOT Your Job What Really is my Job?



2. Reframe Your Job Description

How do I help my organization succeed in a VUCA environment?




2. Reframe Your Job Description

How do I help my organization succeed in a VUCA environment?


3. Rethink How to Break HR

Which HR processes need to be reimagined?


What Actions Can You Consider To Become A Workplace Activist

Use Marketing Tools For HR– Breakathon

Reach Out To Build Partnerships With New Stakeholders – CMO – Real Estate – Global Citizenship


Bring The Future Workplace Experience To Your Company

The Future Workplace Experience:10 Rules For Mastering Disruption In Recruiting And Engaging Employees

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Disclaimers

*This webinar is designed to provide accurate and authoritative information about the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. *This webinar provides general information only and does not constitute legal advice. No attorney-client relationship has been created. If legal advice or other expert assistance is required, the services of a competent professional should be sought. We recommend that you consult with qualified local counsel familiar with your specific situation before taking any action.

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