overview of telecommunications and network
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All about Telecom and networkTRANSCRIPT
6 - 1Copyright © 2006, The McGraw-Hill Companies, Inc. All rights reserved.
Telecommunications
And Networks
Via myIQ.in
Via myIQ.in
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1. Identify several major developments and trends in the industries, technologies and business applications of telecommunications and Internet technologies.
2. Provide examples of the business value of Internet, intranet, and extranet applications.
Learning ObjectivesLearning Objectives
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Learning ObjectivesLearning Objectives
3. Identify the basic components, functions, and types of telecommunications networks used in business.
4. Explain the functions of major types of telecommunications network hardware, software, media, and services.
6 - 4Copyright © 2006, The McGraw-Hill Companies, Inc. All rights reserved.
Why Study Networking?Why Study Networking?
• When computers are networked, two industries – computing and communications – converge, and the result is vastly more than the sum of the parts.
• Suddenly, computing applications become available for business-to-business coordination and commerce, and for small as well as large organizations.
6 - 5Copyright © 2006, The McGraw-Hill Companies, Inc. All rights reserved.
Case #1: Wireless Business ApplicationsCase #1: Wireless Business Applications
Business Value of Wireless:• Time is money. Pocket PCs help reduce
travel time at Celanese Chemicals related to plant equipment diagnosis.
• Fidelity Investments attracts customers by offering services via wireless devices.
• GM uses wireless devices to improve forklift operator productivity and cut costs.
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Case #1: Wireless Business ApplicationsCase #1: Wireless Business Applications
1. What is the business value of wireless technologies in the chemicals and automotive manufacturing industries? What other manufacturing applications might benefit from wireless technologies? Why?
2. What are some of the business benefits of wireless technologies in finance and investments? What other applications would you recommend? Why? Check the website of Fidelity.com to help you answer.
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Case #1: Wireless Business ApplicationsCase #1: Wireless Business Applications
3. What are some of the business benefits and challenges of using wireless technologies in retailing? What are some other applications that might be beneficial to consumers, as well as retailers? Why?
4. What are some of the major challenges limiting the widespread use of wireless technologies in many business applications? What can be done to meet such challenges?
6 - 8Copyright © 2006, The McGraw-Hill Companies, Inc. All rights reserved.
TelecommunicationsTelecommunications
Definition:
• The exchange of information in any form (voice, data, text, images, audio, video) over networks
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Trends in TelecommunicationsTrends in Telecommunications
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Open SystemsOpen Systems
Definition:
• Information systems that use common standards for hardware, software, applications, and networking
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ConnectivityConnectivity
Definition:
• The ability of networked computers and other devices to easily access and communicate with each other and share information
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InteroperabilityInteroperability
Definition:
• The ability of an open system to enable the many different applications of end users to be accomplished using the different varieties of computer systems, software packages, and databases provided by a variety of interconnected networks
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Digital Network TechnologiesDigital Network Technologies
Definition:• Digital transmission technologies that transmit
information in the form of discrete pulses
Benefits:• Higher transmission speeds• Movement of larger amounts of information• Greater economy• Lower error rates
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Business Value of TelecommunicationsBusiness Value of Telecommunications
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InternetInternet
Definition:
• A network made up of millions of smaller private networks each with the ability to operate independent of, or in harmony with, all the other millions of networks connected to the Internet
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InternetInternet
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Internet ApplicationsInternet Applications
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Business Use of the InternetBusiness Use of the Internet
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Business Value of the InternetBusiness Value of the Internet
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IntranetIntranet
Definition:A network inside an organization that uses Internet technologies to provide an Internet-like environment within the enterprise for information sharing, communications, collaboration, and the support of business processes
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Business Value of IntranetsBusiness Value of Intranets
• Communications and Collaboration – includes email, voicemail, paging, faxes, and groupware
• Web Publishing – easy, attractive and low-cost way of publishing and accessing multimedia business information
• Business Operations and Management – platform for developing and deploying critical business applications to support business operations and managerial decision making across the inter-networked enterprise
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Business Value of IntranetsBusiness Value of Intranets
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ExtranetExtranet
Definition:
• Network links that use Internet technologies to interconnect the intranet of a business with the intranets of its customers, suppliers, or other business partners
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Business Value of ExtranetsBusiness Value of Extranets
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Intranets & ExtranetsIntranets & Extranets
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Case #2: Serving Citizens without WiresCase #2: Serving Citizens without Wires
MEMA Technologies:
• Global-positioning satellite communications
• Cellular phones
• Geospatial technologies
• Microelectronics technologies
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Case #2: Serving Citizens without WiresCase #2: Serving Citizens without Wires
Features:
• A device to communicate warnings to properly position individuals before an event happens
• A tool to collect timely information after a disaster hits
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Case #2: Serving Citizens without WiresCase #2: Serving Citizens without Wires
1. What is the business value of advanced mobile technologies to Maryland’s emergency management services?
2. In what other government services could GPS serve to provide business value? Give some examples.
3. Are there disadvantages or risks associated with the deployment of GPS systems to monitor the location of people? Explain.
6 - 29Copyright © 2006, The McGraw-Hill Companies, Inc. All rights reserved.
Case #2: Serving Citizens without WiresCase #2: Serving Citizens without Wires
4. What is the business value of the various applications of GPS satellite networks beyond those discussed in the case? Check out the websites of satellite services providers like Hughes Network Systems (www.hns.com) or G-Com International (www.g-com.com) to help you answer.
6 - 30Copyright © 2006, The McGraw-Hill Companies, Inc. All rights reserved.
Telecommunications Network ComponentsTelecommunications Network Components
• Terminals – any input/output device that uses telecommunications networks to transmit or receive data
• Telecommunications Processors – devices that perform control and support functions
• Telecommunications Channels – media over which data are transmitted and received
• Computers – all sizes and types
• Telecommunications Control Software – programs that control telecommunications activities
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Telecommunications Network ComponentsTelecommunications Network Components
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Types of Telecommunications NetworksTypes of Telecommunications Networks
• Wide Area Network (WAN) – network that covers a large geographic area
• Local Area Network (LAN) – network connecting information processing devices within a limited physical area
• Virtual Private Network (VPN) – secure network that uses the Internet as its main backbone network, but relies on network firewalls, encryption, and other security features of its Internet and intranet connections and those of participating organizations
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LAN & VPNLAN & VPN
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Types of Telecommunications NetworksTypes of Telecommunications Networks
• Client/Server – PCs and workstations, called clients are interconnected by local area networks and share application processing with network servers
• Network Computing – Thin clients provide a browser-based user interface for processing small application programs
• Peer-to-Peer – file-sharing software connects each PC to a central server or to another online user’s PC
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Client/ServerClient/Server
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Client/Server & Network ComputingClient/Server & Network Computing
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Peer-to-PeerPeer-to-Peer
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Peer-to-PeerPeer-to-Peer
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Telecommunications MediaTelecommunications Media
• Twisted-Pair Wire – copper wire twisted into pairs
• Coaxial Cable – sturdy copper or aluminum wire wrapped with spacers to insulate and protect it
• Fiber Optics – one or more hair-thin filaments of glass fiber wrapped in a protective jacket
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Telecommunications MediaTelecommunications Media
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Wireless TechnologiesWireless Technologies
• Terrestrial Microwave – earthbound microwave systems that transmit high-speed radio signals in a line-of-sight path between relay stations spaced approximately 30 miles apart
• Communications Satellites - high-earth orbit communications satellites placed in stationary geosynchronous orbits
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Wireless TechnologiesWireless Technologies
• Cellular and PCS Systems – a geographic area divided into cells with one low-power transmitter device per cell used to relay calls from one cell to another
• Wireless LANs –high- or low-frequency radio technology installed in an office or building
• Wireless Web – wireless, Web-enabled information appliances accessing the Internet, intranets and extranets
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Wireless Application Protocol (WAP)Wireless Application Protocol (WAP)
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Telecommunications ProcessorsTelecommunications Processors
• Modems – convert digital signals from a computer into analog frequencies that can be transmitted over ordinary telephone lines
• Multiplexers – allows a single communications channel to carry simultaneous data transmissions from many terminals
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ModemModem
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Telecommunications TechnologiesTelecommunications Technologies
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Internetwork ProcessorsInternetwork Processors
• Switch – makes connections between telecommunications circuits in a network
• Router – intelligent communications processor that interconnects networks based on different protocols
• Hub – a port switching communications processor
• Gateway – connects networks using different communications architectures
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Communications ProcessorsCommunications Processors
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Network ProcessorsNetwork Processors
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Network ManagementNetwork Management
• Traffic Management – manage network resources and traffic to avoid congestion and optimize telecommunications service levels to users
• Security – provide authentication, encryption, firewall, auditing and enforcement
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Network ManagementNetwork Management
• Network Monitoring – troubleshoot and watch over the network, informing network administrators of potential problems before they occur
• Capacity Planning – survey network resources and traffic patterns and users’ needs to determine how best to accommodate the needs of the network as it grows and changes
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Network TopologiesNetwork Topologies
• Star – ties end user computers to a central computer
• Ring – ties local computer processors together in a ring on a relatively equal basis
• Bus – local processors share the same communications channel
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Network TopologiesNetwork Topologies
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Network TopologiesNetwork Topologies
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Network Architectures & ProtocolsNetwork Architectures & Protocols
• Protocol – standard set of rules and procedures for the control of communications in a network
• Network Architecture – the use of standard protocols, standard communications hardware and software interfaces and the design of a standard multilevel interface between end users and computer systems with the goal of promoting an open, simple, flexible, and efficient telecommunications environment
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OSI & TCP/IP ModelsOSI & TCP/IP Models
• Open Systems Interconnection (OSI) - model is a seven-layer model that serves as a standard model for network architectures
• Transmission Control Protocol / Internet Protocol (TCP/IP) – is a five layer telecommunications protocol used by the Internet
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OSI & TCP/IP ModelsOSI & TCP/IP Models
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IP AddressIP Address
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BandwidthBandwidth
Definition:
• Classification of communications speed and capacity of telecommunications networks
Transmission Rates:
• Narrow-band – low-speed
• Broadband – high-speed
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Transmission SpeedsTransmission Speeds
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Switching AlternativesSwitching Alternatives
• Circuit Switching – a switch opens a circuit to establish a link between a sender and receiver; it remains open until the communication session is completed
• Message Switching – a message is transmitted a block at a time from one switching device to another
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Switching AlternativesSwitching Alternatives
• Packet Switching – messages are divided into fixed or variable length packets, and packets are sent across networks
• Cell Switching – breaks voice, video and other data into fixed cells of 53 bytes and routes them to their next destination in the network
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Case #3: Wi-Fi NetworksCase #3: Wi-Fi Networks
Benefits:
• Superfast
• Lower cost
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Case #3: Wi-Fi NetworksCase #3: Wi-Fi Networks
Challenges:
• Hit-or-miss hotspots
• Lost productivity due to disruptions
• Must create billing systems
• Must establish technical standards
• Must develop tighter security measures
6 - 65Copyright © 2006, The McGraw-Hill Companies, Inc. All rights reserved.
Case #3: Wi-Fi NetworksCase #3: Wi-Fi Networks
1. What are the business benefits of Wi-Fi networks?
2. What are some of the problems faced by companies who are using Wi-Fi networks? What are some solutions to those problems?
3. What are some other business uses for Wi-Fi networks not mentioned in this case? What are their business benefits and challenges?
6 - 66Copyright © 2006, The McGraw-Hill Companies, Inc. All rights reserved.
Case #4: Voice Over IPCase #4: Voice Over IP
Services:
• Combine email with voicemail
• Audio-conferencing
• Collaboration technologies
• Video
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Case #4: Voice Over IPCase #4: Voice Over IP
Benefits:
• Install one line to carry voice and data
• Reduced staff training
• Improved productivity
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Case #4: Voice Over IPCase #4: Voice Over IP
1. What are the main benefits that can be gained by companies that switch to VoIP systems?
2. What are some of the major cost factors that may limit a positive rate of return from investments in VoIP projects?
3. Should more companies switch to VoIP systems? Visit the websites of Avaya and Cisco Systems to view their VoIP news, products, and services to help you answer.
6 - 69Copyright © 2006, The McGraw-Hill Companies, Inc. All rights reserved.
SummarySummary
• Organizations are becoming networked enterprises that use the Internet, intranets, and other telecommunications networks to support business operations and collaboration within the enterprise, and with their customers, suppliers, and other business partners.
• Telecommunications technology is moving toward open, inter-networked digital networks for voice, data, video and multimedia.
6 - 70Copyright © 2006, The McGraw-Hill Companies, Inc. All rights reserved.
SummarySummary
• Open systems with unrestricted connectivity using Internet technologies are the primary telecommunications technology drivers in e-business systems.
• Companies are deriving strategic business value from the Internet, which enables them to disseminate information globally, communicate and trade interactively with customized information and services for individual customers, and foster collaboration of people and integration of business processes within the enterprise and with business partners.
6 - 71Copyright © 2006, The McGraw-Hill Companies, Inc. All rights reserved.
SummarySummary
• Businesses are installing and extending intranets throughout their organizations to:• Improve communications and collaboration
among individuals and teams within the enterprise
• Publish and share valuable business information easily, inexpensively, and effectively via enterprise information portals
• Develop and deploy critical applications to support business operations and decision making
6 - 72Copyright © 2006, The McGraw-Hill Companies, Inc. All rights reserved.
SummarySummary
• The primary role of extranets is to link the intranet resources of a company to the intranets of its customers, suppliers, and other business partners.
• The major generic components of any telecommunications network are:• Terminals• Telecommunications processors• Communications channels• Computers• Telecommunications software