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HughesOASIStmReleaseNotes- LastUpdate(OASISVersion4.03.021)-11/24/2019
QuickSummary:OASIS–OnsiteAcceleratedService(Sat)InstallationSystem
MobileAppthatwillaidInstallerbefore/during/aftertheonsiteinstallationprocess.• ThisversionisforbothEnterpriseandConsumerFieldServiceOrders.
SupportEmail:[email protected](PleaseincludeAppversion#DeviceModel#andOSversion)SupportedDevices:
Android6.0–9.0devicesTestDevices:GooglePixel,MotoG,SamsungS5/S6/S9,SamsungNote9,SamsungTabS2
AppleiOS9.0–12.0devices(CurrentlysupportingiOS11)
TestDevices:IPhone7/6/6s/5/5s,iPadMiniRetinaNote:WearenotsupportingIPhone4/4sanymore.InstallationIssues:AcceptHughesCertificatefromGeneral->DeviceManagement->“TrustHughesNetworkSystems”
DownloadLink:AvailableinQuickActionsSectionofInstallationPortalhttps://dwayinstalls.hns.comHomepage.DeletethepreviousAppfromyourdevice,beforedownloading(Makesuretouploadexistingwork1st)AppleAudio:Usershouldenable"Changewithbuttons"underSettings->Sounds->RingerandAlertsAppleiOS9Upgrade:FollowthestepsbelowifdoingfreshinstalloniOS9.xdevices.Afterappinstall,ifOasis
isthrowingthemessage"UNTRUSTEDENTERPRISEDEVELOPER""HughesNetworkSystemisnottrustedonthisphone"
ThenfollowthestepsbelowtoinstalltheHughesCertificate:• OpeniPhonedevice"Settings"• Gotothe"General"andthen"DeviceManagement".• Selectthe"HughesNetworkSystems,LLC"optionthatiscomingintheEnterpriseAppsection.• Tapontheoption"TrustHughesNetworkSystems”tovalidatethecertificate.• NowopenOASIStocontinue
UnknownSources:MustbeenabledonAndroiddevice(Google:“androidunknownsources”)BarcodeScanning:RequiresRearfacingCamerawithAutofocus
(Mostofthetabletshavebarcodescanninglimitations,duetocheapercamerawithoutautofocus)Internet/(3G/4G):Notrequiredonsite,butrequiredfor1stloginafterappdownloadandwhenSyncing/Uploadingfrom/toInstallationPortalGPSLocationServices–MakesureGPSsatellitescheckedinAndroidMemory/StorageRequirements-Theappitselfdoesn'ttakeupmuchspace~12MB,it'sthedatathattheuserstoresespeciallythephotosetc.Werecommendatleast100MBofspaceortheinstallerwillhavetodeletedatafrequently.SpecialCharacters:PleasedonottypeanycharsotherthanAtoZ,atozor0to9intheApp(InNotesfields)Upload–UnlikeConsumer,EnterpriseappsupportAuto-uploadevery30min(dataonly,attachmentsstillneedmanualupload).Also,uploadintervalisuserconfigurablewithinapp.AttachmentExport-UnlikeConsumer,EnterpriseappsupportAuto-exporttodevicegalleryduringthetimeofphotocapture.Defaultedtoalways,howeveritisuserconfigurablewithinappiftechneedstoturn-off.RemovingCompletedWork/Housecleaning:OASISdoesn’tautodeleteyourwork.We’veseenthiscauseissueswithsavingPhotos,iftoomuchinformationstored.(YoucandeleteinBulk,fromHomeclickonAllRecords,selectrecords,clickdelete)CheckYourDate/Time:CausesissueswithHomepageshowingyourorders(I’veseenitreset–ifbatterydead),MayneedtodeleteAppandRe-Install,ifdatacorrupted.
OASISReleaseVersions:v4.03.021(Latest–Nov24th2019)
• TechTrack for SME Orders • Drupal One-click document linking for NEP
v4.03.018(Nov10th2018)
• HT2000L Support o ICCID is not required for HT2000L/Cradlepoint devices o Instead, pick Host By (HT2000L/Cradlepoint) when collecting the SIM card S/N o In ZTP screen, associate SIM as a separate device to activate the SIM card alone o Fix to HT2000L, Host By list is populated from location instead respective single FSO
• Chat Support – Use Support icon in home or inside workflow to launch chat window in a mobile
browser, online Agent will be available for support
• Home – Use Hamburger Menu for Logout
• IVSanityCheckaddedbeforeDeparturesubmit&duringUpload
o MakesureIVSignOffiscollectedifrequiredbeforedoingdeparturecompleteo IfIVofflineischecked,andtryingtodoDepartureComplete,OASISvalidatesIVsignoffis
requiredforthatFSOandifsignoff#ismissing,itwouldthrowanerrortoinstallerandalsowouldflipDept.CompletetoIncompletestatuswithareasoncodeselected“IVSignoffmissing”
o IfOASISisworkinginoffline,itwouldletinstallercontinuetododeparturecompleteinofflinewithoutanyIVcheck
o ButOASISwouldvalidateIVwhendeviceisbackwithinternetconnection/onlineandwhentryingtodoupload
o Records/AllRecordspage-duringmanualupload–Examplebelowwithscreenshot
a. b.
o Autoupload-§ SinceOASISworkinbackgroundtoSync/uploadOASISdatatoinstallationportal,it
wouldn’tinterrupttheinstallerfromdoingthecurrentjobifanyerrorsinbackground.§ Alluploadstatuses/errorsareupdatedinAllRecordsasbelow§ WerecommendinstallerstocheckinAllRecordsforstatusupdatesandmakesure
everythingisuploadedsuccessfully.
v4.03.017(Oct8th2018)
• ZTPsupport-ARUBA-WIFI-IAP-303,HT2000Ldevices• UserConfigàZTPtestflagaddedondevicelevel
• SIMHandling–o Newdevicetype(i.e.‘SIM’)addedo CollectrequiredbarcodesforSIMcategorydevicesi.e.,CP/HT2000Lo Collecttheserial#forSIMinBOMsectionasaseparatedeviceo Alsoselectthe‘HostBy’device(CP/HT2000Letc.,)forSIMo InZTPscreen,youwouldfindseparateentryforSIMtoactivate/associateo Encouragedtouse‘BulkAssociate’ifmultipledevices.o Fewscreenshotsbelow
v4.03.016(Aug11th2018)• ZTP–Cradlepointsupport• Syncismoreefficientandfaster• Userconfig–Resettodefaultsadded• FixtopushbacktoArrivalscreenfromSafety
v4.03.015(Jun30th2018)
• OASIS - Cradle point ZTP support • Add “Reset Memory” button on All Records.
o To clear the cache and all history which resets memory back to original o This would avoid uninstall & re-install fresh app
• UI issue need to resolved for S8/S8+. • FixtoZTPflagdefaultinconfig.
v4.03.013(Apr29th2018)
• SupportAuto/backgroundSynctocheckforlatestupdatesonMaster/Location.o Onceinevery15mins,OASISshallautomaticallysyncanyupdatestotheMFSOthatthe
Installeriscurrentlyworkingon.o OASISshallallowtechtoeitherchoosetoviewtheupdatesandsyncdatabygoingbackto
homescreenorcontinuewithhiswork.• ZTPsupport–HR4700,HR4860
v4.03.012(Mar18th2018)–VisitlevelAuditQuestions
• SupporttoaddVisitLevelAuditQuestions.o AuditScreen“ONCE”and“PERVISIT”Sectionadded.o OnceàAnsweronlyonceatlocationlevel–copiedtoallchild’s.o VisitàAnsweroneverynewvisit.
• WIFIGaugeaddedintheOffline• API’schangedfromGETtoPOST.• ReasoncodehighlightingifuserhasnotselectedreasonforDeparture• Minorbugfixestoprevious.11build
v4.03.011(Feb11thth2018)–ZTPEnhancement
1. Zero-TouchProvisioning(ZTP)Supporta. Disablebydefaulttoallusers–serverconfigured
2. AppIconupdatedtonewenterprisegreenicon
a. 3. ResolvedotherUATdefectsfrompreviousversion
v4.03.008(Oct22nd2017)
• Mobileversion(Android/iOS)tosupportEnterpriseinstallswithallwindowsapp(4.01.x)functionality
• Includes,Safetylinking,photos,Signatures,BOMmobileportablescreen,OVTAuditsandIVR• DesignedtosupportsbothNEPandNon-NEPmodels
o Non-NEP–Groupedbasedonlocationid
o NEP–GroupedunderMaster• Unlikecurrentwindowsapp,Collectonceperlocation/master.
o ReduceslotofduplicationonFSOlevel.• Forfurtherhelpanddetails,pleasereview
o https://dwayinstalls.hns.com/mobile/download/help/OASIS_Enterprise_MobileApp_HelpDoc_NonNEP.pdf
• NEP
o
• NonNEP
o