nimbus breakfast meeting - tibco software...• 08.30 tibco nimbus: - latest features &...

20th September 2017

Nimbus Breakfast Meeting

The following information is confidential information of TIBCO Software Inc. Use, duplication, transmission, or republication for any purpose without the prior written consent of TIBCO is expressly prohibited.

CONFIDENTIALITY

This document (including, without limitation, any product roadmap or statement of direction data) illustrates the planned testing, release and availability dates for TIBCO products and services. This document is provided for informational purposes only and its contents are subject to change without notice. TIBCO makes no warranties, express or implied, in or relating to this document or any information in it, including, without limitation, that this document, or any information in it, is error-free or meets any conditions of merchantability or fitness for a particular purpose. This document may not be reproduced or transmitted in any form or by any means without our prior written permission.

The material provided is for informational purposes only, and should not be relied on in making a purchasing decision. The information is not a commitment, promise or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.

During the course of this presentation TIBCO or its representatives may make forward-looking statements regarding future events, TIBCO’s future results or our future financial performance. These statements are based on management’s current expectations. Although we believe that the expectations reflected in the forward-looking statements contained in this presentation are reasonable, these expectations or any of the forward-looking statements could prove to be incorrect and actual results or financial performance could differ materially from those stated herein. TIBCO does not undertake to update any forward-looking statement that may be made from time to time or on its behalf.

DISCLAIMER

Agenda

© Copyright 2000-2017 TIBCO Software Inc.

• 08.00 Registration & Breakfast• 08.30 TIBCO Nimbus: - Latest

Features & Enhancements –Nimbus 10.1, New Statement of Direction

• 8.55 Nimbus Support, Maintenance & Community Overview

• 09.05 Use Cases & Best Practices

• 09.25 Introducing TIBCO Cloud™ LiveApps

• 10.00 Networking & Close

5

Who we are . . .


Dan Egan –Product Manager

James Nisbett –Support &

Community

Michelle Azzopardi – Solutions Consultant

Jeremy Smith –BPM Expert


About TIBCO

TIBCO fuels digital business by enabling better decisions and

faster, smarter actions through the TIBCO Connected

Intelligence Cloud. From APIs and systems to devices and

people, we interconnect everything, capture data in real

time wherever it is, and augment the intelligence of

your business through analytical insights. Thousands

of customers around the globe rely on us to build

compelling experiences, energize operations, and

propel innovation. Learn how TIBCO makes

digital smarter at www.tibco.com.


Visual analytics

Embedded Analytics

Streaming analytics

Data and systems

APIs People and processes

8

• TIBCO Nimbus: - Latest Features & Enhancements –Nimbus 10.1, New Statement of Direction


9

Strategic Goals for Nimbus

©Copyright2000-2017TIBCOSoftwareInc.

Browser & CloudProviding more and more of the Authoring Capability via the Browser. Most commonly used features will be provided before more advanced authoring capability / Admin capability.

UXImproving the User Experience as we go. Continually updating the browser interface on features moved from the Client and iterate around the basic modelling to continually improve how people use the application.

Performance Improvements as we goWe want to make sure that back end changes aren’t missed out for the time in which we move these items. Using the browser directly will help, but we need to analyze the performance heavily when implementing these changes.


Sandra: Process Improvement Specialist• Wants to know:

• What does the current process look like?• Which activities can be improved?

• Needs:• A way of visualising and understanding the process• A way of capturing the improvement activities• A way of reporting on the improvement points

• Positive Outcomes:• Mechanism to implement the change

11

Define Data Tables in the Web


12

Limit the audience to relevant people


13

Attach to your processes & add records


14

Generate reports



• Wants to know:• How do our day to day processes map onto our controls?• Where are the gaps?

• Needs:• A way of seeing where controls are linked to processes• A way of reporting on the links and ‘gaps’ identified• A way of updating the processes or controls to close the gaps

• Positive Outcomes:• Mitigated risk / exposure

Larry: Risk & Control Officer

16

Define controls libraries in the Web


17

Limit who can update the controls


18

Link the controls to the processes


19

See everywhere that the control is relevant and identify the gaps


20

• Statement of Direction


21

AcknowledgementsStoryboard Governance

Governance

Flow Line LinksLinking Diagrams

Linking

Splitting processesImporting processes

Re-structuring

“Internal” Attachment Types

Attachments

Perform operations over more scopes

ScopeCombine options from the Client and improve offering

Rules / Control Points


Mapping Related Web Improvements

22

• Refresh of the current Mobile Storyboard Player

• New Mobile project to expand the usage:

• Viewing & collaborating on Processes

• Signing off “To Do” items• Saving content for offline

access


Mobile

23

Web Reporting / Visualization

• Provide report generation• Visualizations and multiple formats• Customization / Derived fields• Generating more outputs / views of

content• Exports and summaries• Processes, meta data, Storyboards,

Diagram views

23 ©Copyright2000-2017TIBCOSoftwareInc.

The images on this slide illustrate product features or functionality under consideration by TIBCO for inclusion in future releases or future products. If implemented, the actual functionality/design pattern may bear no resemblance to these images.

24

• ImprovedTemplatelookandfeel• Improvedstyles• AllavailableintheWeb

• “Elastic”search• “Nearmiss”returns• WeightingsvsKeywords• Filteringresults

24

Web UX Improvements


• Summaries• Diagramlevelattachmentsintheweb

Summaries/Diagramlevel

Search

Look&FeelDatain/out

• ImproveduseofSQL• Updatingthe“divs”ratherthanentire

database• Improveddataimport/export

capabilities

25©Copyright2000-2017TIBCOSoftwareInc.

Business Stakeholder-centric Use Cases

ProcessRequirements

BusinessHow To

ProcessDesign

ProcessImplementation

Repository Use Cases

Governance Use Cases

Solution Preview Use Cases

CollaborationUse Cases

Business Owners, Business Users, Business Analysts, Process Designers

Implementation-centric Use Cases

Evolution to the new platform (Cloud)

26

• Nimbus Support, Maintenance & Community Overview


27

• A dedicated and experienced Nimbus Team of 8 –based in EMEA and USA

• Delivering Highly Rated Customer Service

• Helping to ensure our customers realise the true value of TIBCO Nimbus

• We use our own software internally!

TIBCO Support – Nimbus


28

• Its more than just raising cases!

• Unified Knowledge Search letting you access content from multiple TIBCO sites• Support Knowledge Base• Company case histories• Documentation• TIBCO Community

• Personalized content- select the products you are interested in and your subscriptions to get the most relevant content from across the site

• Knowledge results presented during case creation to help you find the answers you need immediately

• Access to TIBCO Hotfixes within the site (for On Premise customers)

• Integrated survey process so you can tell us how we're doing! Feedback is always valued!

• It’s good to talk - request a call / webex via a case and we will connect with you directly.

TIBCO Support Portal


29

TIBCO Nimbus Community


https://community.tibco.com/wiki/tibco-nimbus-community-wiki

30

TIBCO Support – Maintenance Packages


31

TIBCO Support – Direct Connect


• All of Silver support plus …

• Customer facing global support team (3 DirectConnect Managers - DCMs, 1 in each global region for 24x7 coverage) assigned to each DirectConnectcustomer

• DCMs provide proactive support to prevent issues as well as reactive support

• Focused on accurate timely response, reducing risk, and ensuring success

• Includes onsite meetings for planning and reporting purposes

• Gold support includes shorter response times and shorter resolution target times for high severity issues

32

• Compliance & Best Practices• GDPR Usecase


33

• Intelligent Operations Manual

• Collaborative Framework

• Shared understanding and 360-degree visibility

• Roles and responsibilities, deliverables, and hand-off points are made clear

TIBCO Nimbus


35

Adding Compliance to your process


Clause2.2.12.1.12.1.22.2

3.3.13.2….etc

Clause2.2.12.1.12.1.22.2

3.3.13.2….etc

Policyorstandard2.2.12.1.12.1.22.2

3.3.13.2….etc

Linkcompliancestatementclausestorequired

activities.

þ

þ

þþ

þ

þ

nn Multiple StatementSetsfordifferentcomplianceframeworks,riskcatalogs,etc.

36

Controls Risks ProcessInstances

Gaps

Effectiveness

ActionsStandards

RegulatoryFrameworks

Sustainability

Consistency

Adoption

OversightandControl

Risk&Controls BusinessProcessArchitecture

BusinessAsUsual

Transparency

Adding risk, control and regulatory frameworks

37

Operational Risk & Compliance Solution

IntelligentOperationsManual

38

Business Control, Assessment & Compliance Transparency

39

Business Compliance, Regulatory Audit Transparency

40

Example Statement Set

Compliance/Control/RiskregisterscanbebuiltwithinNimbusorcanbeimportede.g.fromCSVfiles.TheStatementscanbeassessedasstandalonegenericitemsortheycanthenbeattachedtoprocessactivities.

41

Example of Process linking to a Statement

ThecheckboxindicatesthereareStatementLinks(e.g.controls/risks)attachedtothisprocessactivity.Multiplelinkscanbesetupfromanumberofdifferentregistersorframeworks.

42

• Passed by the European Union in April of 2016, the General Data Protection Regulation (GDPR) has a far-reaching global impact on data security. No matter where you are based, any organization that does business with EU citizens must comply with the GDPR's expanded and more stringent data protection rules by May 25, 2018.

• The Regulation mandates considerably tougher penalties than the DPA: breached organisations can expect fines of up to 4% of annual global turnover (NB turnover, not profit) or €20 million – whichever is greater.

GDPR – Global Data Protection Regulation


43

• Gain insight into organization's processing activities• Document and enable procedures within Nimbus to support the right to be forgotten, data portability, and data breach detection and notification policies.

• Why and how personal data is processed• Develop an action plan to respond to identified issues and risks in collaboration with the DPO.

• Clear master data accountabilities and levels of security need to be documented and enabled

GDPR Processes


44

Statement Sets

Using TIBCO Nimbus you can:• Link any statement to any activity on

a process diagram (and maintain the link the other way)

• Link statements to other statements• Support user-definable fields• Maintain audit records (with user-

definable fields) on the statements and the links

• Provide reports on the link relationships, etc.

• Specify the status of a statement / statement set

• Create statement sets in a hierarchy relevant to your business.



46

TIBCO Nimbus – GDPR Compliancy



47

Capturing details on an activity level


48

• Our governed and auditable integration with regulatory frameworks has helped thousands of companies improve compliance while reducing the cost of maintaining and substantiating it.

Don’t take our word for it…


49

• TIBCO Cloud Live Apps


5151

Digital leadership is now business leadership


The digital divide between digital leaders and laggards, making the latter at risk:

5X 8X 2XRevenuegrowth

Operatingprofitgrowth

Returntoshareholdergrowth

What differentiates digital leaders from laggards are:

CustomerExperiences

OptimizedOperations

InnovativeProducts

52

Low-code

Need for apps

Need for new app

dev approach

Emergence of Business Developers

Need for speed

52

Low-code is at the convergence of several driving forces


Need fordifferentiation

53

Compelling Customer Experience

Connected DigitalProducts

53

Low-code is core to digital leadershipEnabler of digital transformation & catalyzer of innovation


Optimized Operations

Low-code


… a PERSONA-centric low-codeapplicationdevelopmentandexecutionenvironment,enablinguserstoimplementno-codeandnear“zerocode”applicationsthatwillscalefromsmalldepartmentalsystemsuptofullenterpriselevelsystems.

CoE DeveloperAdvancedAppDevelopment,AdvancedForms,AdvancedUX,Integration,InterOp&Choreography

AppDevelopment,Data,UXConfiguration,Forms,Email,Rules,Translations,Admin

BusinessDeveloper

DeveloperCustomUX

Vision for TIBCO Cloud™ Live Apps

55

Self-Service Cloud app with free trial. Build you first app for free.

Instant access

Persona-centric, implicit guardrails in user interface.

Optimized UX

Pay for what you need. Use case centric subscriptions.

Cost effective

Easy inclusion of additional capabilities to support a wide range of use cases.

Integrated Cloud Suite

Simple, visual and no-code for very short time-to-success.

Rapid app creation


Addressing the needs of LoB / Citizen Developers

Easily and securely build apps that consume enterprise data and augment enterprise applications.

Inter-op with the Enterprise


ShadowIT ITFacilitated

The Business Developer

57

• Demo


59

3 Key Takeaways


TIBCO is continually listening to our customers – Mobile App, Web Reporting, New

Cloud Platform… coming next

New Features and SOD

Are you using Nimbus for compliance – including GDPR

GDPR

Having mapped processes out – do you need to automate w/o involving IT?

LiveApps

6161

Startup Experience


• Self-service sign-up• 30 day free trial with multi-touch

email nurture• Dedicated user community• All browser-based• Many built-in “how to” videos and

contextual help• Easy and intuitive = no training

necessary• Non-technical UX and no technical

jargon• Built-in guard-rails• “Application by interview” wizard

6262

Startup Experience







6363

Startup Experience







6464

Data Management


Data

States

CASE

6565

User Interface Development


• Out of the box user interface for end-users

• Easy point and click access too case foldero case stateo case datao work list and work itemso full audit trail

• Full-text search

• Dynamic case actions


• Out of the box user interface for end-users

• Easy point and click access too case foldero case stateo case datao work list and work itemso full audit trail

• Full-text search

• Dynamic case actions

User Interface Development

6767

Integration


• Point and click experience

• 250+ connectors leveraging deep heritage in integration

• Ability to contribute new connectors

• In trial scopeo 40 Integration appso 40 Web Integrator services

o 40 Mock serviceso 10 Node.js serviceso Access to Integration Developer role

controlled by TIBCO Cloud™

6868

Process Automation


Point and click editors to…• design & configure process

o incl. individual tasks, decision points and end events

• configure individual taskso data; definition; exit state; recipients

• configure decision points• conditions for each path; default path; path

order

• manage & restrict accesso incl. process creation, tasks, actions to

end users by user group

• manage inbound and outbound events/triggers

6969

Process Automation


Point and click editors to…• design & configure process

o incl. individual tasks, decision points and end events

• configure individual taskso data; definition; exit state; recipients

• configure decision points• conditions for each path; default path; path

order

• manage & restrict accesso incl. process creation, tasks, actions to

end users by user group

• manage inbound and outbound events/triggers


Reporting & Analysis

7171

AD&D Support Tools


• Easy to use yet powerful capabilities

• Point and click management ofo User & groups – view, create/delete, edit,

map/un-mapo Cases – view, lock/un-lock, purge

o Applications - view, publish, upgrade, downgrade, withdraw, delete

o Processes – view, retry, delete

72

PerAppLicense

UnlimitedUsers

40IntegrationApps(included)• Purchaseoption tobuy

more

PerUserLicense

TBDApps

TBDIntegrationApps

TBDFeatures

PerUserLicense

20Apps

40IntegrationApps(included)• Purchaseoption tobuy

more

EnterpriseStandard Professional


• Includes integration capabilities from TIBCO Cloud™ Integration

• Choice of US, EU & AUS regions for service (data) location• TIBCO Account - User account for SSO to all TIBCO services

• User can be in more than one account

Licensing & Pricing

73

Model Driven Low Code for Center of Excellence (CoE)

Cloud or On-Prem

73

TIBCO’s strategy – A persona-centric, hybrid app-dev platform

No/Low Code for Business Developer

ActiveMatrix BPM

Center of Excellence

TIBCO Cloud

High-Control

Live Apps

BusinessDeveloper

High-ProductivityEssential featuresJust enough customizationLoosely coupledPersona targeted UXMinimal initial investment

Extensive feature setHighly customizable

Highly extensibleHighly integrateableControlled lifecyclesFeatures trump UX

• Crown-jewel processes• Operational excellence• Automate and overhaul

organization wide discreet processes

• Automate, monitor, measure and improve processes

• Innovative apps• Rapid application

development & delivery• Tactical/long-tail/good-

enough apps• Modernize old

applications rapidly• Test business ideas and

concepts at low-cost

Inter-Op

Copy, Paste, & PlaceOn Map


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