INSIDE

Wisconsin interactive netWork rePort 2014

DNR Harvest Registration Pilot .... 2

One Year Equals100,000+ Downloads .................... 2

Security Incident Response: Don’t Rush the Notification Timeline ............... 3

| continued on page 3 |

Message From the General Manager

a successful start to a Great Partnership

May 2014 marked the success of the first full year of the eGovernment part-nership between Wisconsin Interactive Network (WIN) and the state of Wisconsin. The goal of this partnership, based on the self-funded eGov-

ernment services model, is to deliver value to the citizens, business community, and government in an efficient and cost-effective manner.

WIN is excited to share the successes with our partners. These are the result of a combined effort between WIN, the state of Wisconsin agencies, and oversight coun-cils. Accomplishments during Year One include:

• 21 services launched, including five mobile apps• 9 agencies participating in the eGovernment partnership• 173 marketing and outreach events conducted • 29,047 customer support requests offset from the state and handled by WIN• 24 staff hired In 2015 we are focused on the launch of additional publicly-available services,

delivery of mobile apps, and the revamping of some agency websites. We work hard every day to build on the momentum of the first year in hopes of sharing

Services Launched

2 | WIScONSIN INTERacTIVE NETWORk REPORT 2014

Dnr Harvest registration Pilot

For the first time in the history of deer hunting in Wisconsin,

hunters can register their deer harvest online or via telephone. The new Harvest Registration System is just one component of the comprehen-sive, multiphase hunting and fishing licensing project WIN is rolling out for the Department of Natural Resources (DNR). In September 2014 the harvest e-registration system was deployed to a pilot group of 15,000 deer hunters. To date, more than 10,000 deer have been registered with this new system. The system provides added conve-nience to hunters, helps to eliminate the cost of manual data entry by DNR staff (330,000 deer registrations were processed manually in 2013), and provides critical data to the DNR Wild-life team in a timely manner. Beginning in late spring of 2015, the system will expand to all hunters and will allow for reporting the harvest of other species including turkey.

One Year Equals 100,000+ Downloads WI Fish & Wildlife Guide

The Wisconsin Fish & Wildlife Guide mobile app, launched in partnership with Parks by Nature for the Department of Natural Resources, represents the intersection between Wisconsin outdoor traditions and mobile technology. The app, downloaded to more than 70,000 devices, makes it easy for outdoor enthusiasts to connect with each other, and promotes outdoor safety. The app features GPS, a safety communications tool, species identification, and weather alerts. Advanced mapping allows users to save maps for offline access. And the “Nearest Me” feature helps explorers find state wildlife management areas, shooting ranges, state forests, fisheries, manage-ment areas, and boat landings.

WI State Parks & ForestsDownloaded to more than 12,000 devices, the

Wisconsin State Parks & Forests App, launched in partnership with Parks by Nature for the Department of Natural Resources, delivers a description of each park, forest, and trail, with a listing of the amenities offered. Advanced GPS mapping locates the closest state properties with directions, and allows users to record trail distances and time elapsed. Real-time event

calendars let users search by property, date, and type of event. Social networking and photo/video sharing are enabled, while the “Friend Finder” allows companions to track each other. Built-in compass, weather alerts, and emergency alert features promote safety and awareness.

WI Driver License and Commercial Driver License Practice Tests

In partnership with the Department of Transportation, WIN has also released two driver knowledge practice tests. The Wisconsin Driver License Practice App is ideal for teen drivers to practice before coming in to take their driving test. The Wisconsin DMV Commercial Driver License Practice Test App is the first of its kind to be launched by any NIC state. Both apps help users prepare for the licensing tests, with sample questions similar to what may be seen on the exams. Each app presents the user’s final score and correct answers cross-referenced to the respective Wisconsin driver manuals. Scores for repeated attempts are tracked, allowing users to retake the tests and view their progress over time. Users can share their results via Facebook and Twitter or by email. Combined, these two applica-tions have received nearly 30,000 downloads. n

Remember the Internet of 2002? Wikipedia and iTunes were cutting edge, Wi-Fi had just become “a thing,”

and most folks still relied on dial-up to access the Web. Cellphones weighed as much as a pint of milk. MySpace was a gleam in the eye of its creators. Facebook, Pinterest, and YouTube weren’t even conceived of. And Twitter? Twitter (and hashtags) were still a few years away. Wisconsin.Gov, with its text-heavy interface and minimal graphics, was a reliable workhorse of a site for citizens of the

state needing information about the work of Wisconsin government.

Fast-forward to 2014. The redesigned www.Wisconsin.Gov is launched and, for the first time in more than a decade, the public face of Wisconsin sports a new visual design and structure. The updated Wisconsin.Gov showcases the beauty of Wisconsin with landscape photography that changes with the seasons, and pays homage to the state’s history with Frank Lloyd Wright-inspired typography and motifs. Navigation has been retooled and

reorganized based on site analytics and user analysis, and best practices from multiple other state websites have been incorporated. The site leverages the security and stability of Microsoft’s SharePoint 2013 content manage-ment platform to store and deliver content. And the content itself has been streamlined to make site visits pleasant and, more impor-tantly, productive for citizens of the state.

A new directory makes it easy for citizens unfamiliar with the organization and state

Wisconsin.Gov’s new Look is a show stopperMore Than a Quarter of a Million Visits Since Launch

| continued on page 3 |

WIScONSIN INTERacTIVE NETWORk REPORT 2014 | 3

One of the primary concerns when dealing with a security breach is notification to appropriate

impacted parties. There are an increasing number of laws and regulations related to notification in the event of a security breach. In fact, 19 states either introduced or considered security breach legislation in 2014. The Florida Information Protec-tion Act of 2014 was passed, requiring notice to be provided to affected individ-uals as soon as possible, but no more than 30 days after discovery of the breach. The previous law had a 45-day requirement. Also this year, Kentucky became the latest state to enact security breach legislation, leaving only a few states without any laws requiring notification of security breaches involving personal information.

With a cybercrime, much like with a traditional crime scene, a thorough review of the evidence is essential and a necessary part of the process before any conclu-sions can be drawn. It is advisable to use

caution and avoid communicating infor-mation too quickly, as this information may eventually turn out to be erroneous or inaccurate. Accordingly, do not rush evidence collection and analysis simply to provide immediate information to the public. Understand state breach notifica-tion laws and notification requirements set by federal law, or industry standards, such as the Payment Card Industry’s Data Security Standard.

Setting up a command post may also be a good idea for managing a security breach, depending on the magnitude of the issue. This can go hand in hand and be leveraged with

executing on a thorough incident response plan, which should serve as the guide for handling a security breach, including specific roles and responsibilities for multiple teams, notification, and communication.

Again, even as new legislation continues to tighten security breach notification timelines that you will be expected to follow, it is not advisable to rush the communication process during a security incident. The best response will stem from

taking the necessary time to gather and analyze the cybercrime scene evidence, as well as following a detailed incident response plan.

security incident response: Don’t rush the notification timeline

“ With a cybercrime, much like with a traditional crime scene, a thorough review of the evidence is essential and a necessary part of the process before any conclusions can be drawn.”

the success of Year Two and beyond with you, our partners. We sincerely appreciate your business and your partnership. We look forward to the opportunity to continue working with those of you we’ve already had a chance to partner with and the potential for those of you we have not.

Together, the value to portal users and the eGovernment partnership provide the founda-tion to be the first choice for anyone needing to access Wisconsin data or services. WIN’s local presence in Madison allows us to foster and develop trusted relationships and provide a solid foundation for service delivery.

Sandi MillerWIN General Manager

agencies to locate those they need to obtain information and services. Each agency is cross-referenced with its most popular online services, and the directory highlights social media accounts for select agencies. Panoramic images from Wisconsin photographers change to match the changing of the seasons, and the site features a responsive framework, which accommodates today’s variety of mobile and tablet devices. Since the site went live in April, it has received more than 300,000 visits. n

| continued from page 1 |

a successful start to a Great PartnershipWisconsin.Gov’s new Look is a show stopper

| continued from page 2 |

© 2015 Trozzolo.com

1 S. Pinckney Street, Suite 520Madison, WI 53703

(608) 250-4606Wisconsin.Gov

Visit the New Wisconsin.Gov