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Business AdministrationLevel 3 Apprenticeship
Minimum Course Duration: 12 months
Who could undertake this apprenticeship?This apprenticeship is suitable for individuals who work in offi ce roles such as administrators, personal assistants, or receptionists with some experience and exposure to administration and business processes. It is also suitable for those who would like to progress after completing the Level 2 Business Administration qualifi cation.
What will an apprentice study? Level 3 NVQ Diploma in Business Administration
Mandatory Units:• Communication in a business environment• Principles of providing administrative services• Principles of business document production and
information management• Understand employer organisations• Manage personal performance and development• Develop working relationships with colleagues
Plus a selection of optional units relevant to the job role, which will be discussed with you, your assessor and manager.
They may include units such as:• Monitor information systems• Using e-mail• Collaborate with other departments• Analyse and present business data• Participate in a project• Organise and deliver Customer Service• Promote equality, diversity and inclusion in the
workplace
PLUS• Functional Skills Maths, English and ICT• Employment Rights and Responsibilities (ERR)• Personal Learning and Thinking Skills (PLTS)
For further information please contact:HR Directt: 01173 227700e: [email protected]: nhsbt.nhs.uk @NHSBT