HOW TO INCREASE THEIR VALUE TO THE

ORGANIZATION

“A workshop for Internal Audit Directors and Managers”

Date 22 – 23 May 2019

Time: 09:00 – 17:00

Location – To be defined!

Course director: Gregory John Coleman

Introduction

The Internal Audit Director must plan, organize, staff, direct, and lead the internal audit function. The President of the Institute of Internal Auditors Richard Chambers offers a broader look at the makings of a successful CAE: superior business acumen, dynamic communication skills, unflinching integrity and ethics, excellent grasp of business risks, and of course courage.

Therefore, it is critical that the Internal Audit Directors continue to improve themselves and develop their skills and competence in areas such as the ability to establish and maintain strong connections with key stakeholders, and soft skills, such as strong leadership ability, critical thinking, agile auditing, and an ability to communicate effectively.

It is not an easy task but we are here to help. This workshop, designed exclusively for Internal Auditors in leadership positions, will be led by an experienced trainer that draw from real word experiences to deliver in-depth learning. The workshop will trigger the curious student that is in you through a combination of the latest know-how and practical exercises in order to find better ways of performing their work and leading their function into successful paths.

Please consider that in order to participate to the workshop you will need to have a leadership or a managerial position in internal auditing functions or projects.

LEARNING OUTCOMES

Upon completion of this workshop, participants will be able to:

Identify strategic issues through critical thinking;

Embrace change and drive improvement and innovation;

Demonstrate executive presence;

Empower the internal audit function;

Create and follow through on a vision;

Integrate and balance priorities, work activities and resources for the benefit of

multiple key stakeholders;

Develop and maintain effective relationships with a broad group of

stakeholders in order to foster trust and influence key decisions;

Address changing risks in a proactive manner;

Adjust team priorities to new and changing priorities of the organization.

WHO SHOULD ATTEND?

Chief Audit Executives;

Internal Audit Managers/Directors;

Internal Audit Deputy Managers;

Everyone with a leadership position in Internal Audit.

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DAY 1

What should you be doing differently?How Best Practice Internal Audit departments operate

Session 1: Introductions

Introductions: participants and speaker

Expectations from the course

Ground Rules

Icebreaker and general discussion

Session 2: Five key questions How do you know that you are

– Doing a good job?

– Covering the “right” risks?

– Properly resourced?

– Being efficient?

– Being heard in the organisation?

Quality Assurance and Improvement Program

– External Quality Assurance

– Internal Quality Assurance

Discussion + examples

Session 3: Branding internal audit department

Being strategically visible

Supporting good governance by addressing significant strategic risks

Setting up a communication and branding plan

Making and promoting identifiable contributions to the organization

Audit Committee and C-Suite partnerships : how internal audit adds value

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Having a respected CAE and respected internal audit department

Tracking and reporting on your value contributions to the organization

Discussion + examples

Session 4: Risk and Opportunities

Global risks – the latest view

What do we fear? (Uncertainty and the human element)

Types of risk: identification and measurement

Risk Mitigation: factors to consider

Risk maps and Registers: tips and techniques to avoid bureaucracy

Case study: what can we do to mitigate risk?

Session 5: Effective internal Audit 2018

An AGILE internal audit department: How we go there?

Stakeholder Management: What do they (REALLY) want from us?

Why don’t internal audit departments prevent corporate scandals?

Strategic Alignment and Strategic Plans

“Total Assurance”

Staffing and talent management

Use of co-source, “guest auditors” and Subject Matter Experts

Table exercises + Group discussion

Session 6: The internal Audit process: Planning

Annual Planning – what to audit?

Risk based or Audit Universe/cyclical?

Types of audit

Engaging with stakeholders to get “buy in”

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Scoping and scheduling the audit

Questions & Answers, table exercises + Group discussion

Session 7: The internal Audit process: Fieldwork

Audit approach: are you using the best one?

Sampling, data analytics and continuous auditing

Recording work done: how “lean” are you?

Developing and agreeing findings / Recommendations

Are Recommendations always the best approach?

Table exercises: Case study - findings + Group discussion

Session 8: Effective communications for Internal Audit processes

Who are we communicating to?

What do our stakeholders actually want?

What makes a good report?

How much detail is enough?

Powerful wording (and language to avoid)

Ratings and opinions

Common mistakes

What should you do when they don’t do what they’ve agreed?

Table exercises: Case study - reporting + Group discussion

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DAY 2

What happens when the controls fail?Tackling Fraud and Corruption, carrying out investigations and managing

communication

Session 9: Introduction to Day 2

Recap on Day 1

Questions and concerns

Day 2 overview

Discussion

Session 10: Fraud Risks and what to do about them

What do we mean by fraud, bribery and corruption?

The regulations: US Foreign Corrupt Practices Act /UK Bribery Act

Fraud risks and risk registers – pros and cons

Identifying and monitoring key fraud risks

What is your organisation’s fraud risk appetite?

Combatting the expectation gap

Corporate Ethics: words and deeds

Case studies and what we can learn from them

Structured case study: the four stages of an investigation

Session 11: Fraud prevention

The role of audit committee

Supervision of the management of fraud risks

Active monitoring of the efforts of the executive board against fraud committing.

Establishing auditable anti-fraud mechanisms

Communication and training for fraud awareness

Policies and procedures6

Whistleblowing lines

Roles and responsibilities

Case studies and what we can learn from them

Session 12: Forensic auditing / investigations

How does a forensic audit differ from a normal internal audit?

Required skills: Putting together the right team

Types of investigation

The investigative process

– Preliminary considerations

– Planning the work

– Gathering evidence

– Documenting and reporting

Discussion + examples

Session 14: Communication for impact

Persuasive (oral) communication

What are our main communication needs, as internal auditors?

What makes a good communicator?

Different personality types and preferred communication styles

Getting your message across

Managing your nerves

Assumptions, language and listening

Techniques and things to avoid

Group exercise: Practical techniques to manage your nerves

Group exercise: Presenting with impact

INSTRUCTOR BIO7

Gregory John Coleman is an experienced trainer and governance consultant, specialising in risk management, internal control and effective communication skills. He is the director of Coleman & Associates Ltd, a company operating in management consultancy activities located in Stourbridge, United Kingdom. His past experiences include engagements in blue chip firms, such as Price Waterhouse Coopers, ITT Hartford INC, Warner-Lambert Company, Amec Plc, Experian Group Ltd, Imperial Brands Plc, Sainsburys Plc, etc.

His recent assignments vary from External Quality Assessments in Chartered Institute of Internal Auditors, to developing and rolling out internal control frameworks and ensuring that companies meet their risk management obligations under the revised UK Corporate Governance Code. Gregory has a reputation for bringing change and solutions to the organizations, by updating the Code of Business Conduct, implementing training programmes, managing the whistleblowing line, and amending the audit approach to increase the involvement of line management in order to provide a service which adds more value.

Coleman has an extensive experience in various organizations of financial services, health, construction, engineering and information services, with a size of about 36,000 employees and geographically spread across 160 countries around the world. Gregory has successfully achieved to accomplish all of the organization challenges. He has succeeded in creating a viable and effective Corporate Assurance function for them, with a clear strategy, an appropriate structure and best practice processes and reporting.

His innovative mindset is headed towards the people of the organization. In some of his assignments, he changed the structure of the team to improve recruitment and also increase opportunities for staff to transfer into the business. Moreover, he introduced a team approach to audit work, resulting in quicker audits with a more appropriate scope of work. Gregory has always managed to successfully lead departments compound of a big number of professionals and travels to share his successful strategies through workshops with worldwide CAEs.

IMPORTANT FINANCIAL DATA

Cost per participant: AIIA Members 520 € (VAT included)

Non-members 570 € (VAT included) 8

Price includes course attendance, educational material, lunch and coffee breaks.

Payment* can be made by bank transfer or direct deposit by using the following account info:

Account Holder: Albanian Institute of Internal Auditors Nr.llog: 0010039700

Swift: SGSBALTX IBAN: AL43 2021 1123 0000 0000 1003 9700

Raiffeisen Bank Albania

Contact us for quotes related to more than two participants from the same organization or other information: info@aiia.al

* Important: The transferred amount must include the entire amount as stated above. No shortfalls due to exchange fee/or other administration charges may arise. Albanian Institute of Internal Auditors has to receive the amount that is stated in your invoice.

REGISTRATION FORMFor

HOW TO INCREASE THEIR VALUE TO THE ORGANIZATION“A workshop for Internal Audit Directors and Managers”

22 – 23 May 2019, Tiranë, Albania.

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Full name

Position

Company name VAT No.

Contact Tel. Email

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Cancellation Policy: Places on AIIA Training courses are limited so we therefore operate a cancellation policy regarding refund.

1. In case of cancellation of a training event by AIIA or related partner, we will endeavour to inform all participants 10 days before the course is due to take place, although please be aware that this is not always possible. All course fees paid will be reimbursed in full, but we are unable to reimburse any other costs that may have been incurred, including flights, accommodation etc.

2. No refund will be made for: a. Bookings cancelled less than three weeks before the event, except in exceptional circumstances and then

only at the discretion of Albanian Institute of Internal Auditors. b. Non-attendance on the course.

3. For bookings cancelled three or more weeks before a course is due to start, 100% per cent of course fees paid will be refunded to the applicant.

• I confirm all the data I provided is true and accurate. • I confirm that I read the training program and I agree to have such content delivered during the course.

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