new engagement models (candyce edelen)

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Page 1: New Engagement Models (Candyce Edelen)
Page 2: New Engagement Models (Candyce Edelen)

Candyce  Edelen  -­‐  PropelGrowth  

CEO  and  Founder  §  Content  marke+ng  specializing  in  financial  services  technology.    

 §  Co-­‐founded  two  financial  technology  companies  

§  12  years  experience  specializing  in  the  Capital  Markets  

   

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©  2014  PropelGrowth,  LLC   @CandyceEdelen  

Page 3: New Engagement Models (Candyce Edelen)

Case  Study  –  Financial  Technology  Provider  

§  Small  financial  technology  provider  

§  Customers  include  50%  of  the  global  +er  1  banks  

§  55%  annual  growth  §  95%  customer  reten+on  

§  60+  employees  

§  London,  Sydney,  Chicago,  New  York  

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©  2014  PropelGrowth,  LLC   @CandyceEdelen  

Page 4: New Engagement Models (Candyce Edelen)

Tac>cs  vs.  Strategy   4  

©  2014  PropelGrowth,  LLC   @CandyceEdelen  

Page 5: New Engagement Models (Candyce Edelen)

Content  Audit   5  

©  2014  PropelGrowth,  LLC   @CandyceEdelen  

Page 6: New Engagement Models (Candyce Edelen)

What  Is  “It”???  

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©  2014  PropelGrowth,  LLC   @CandyceEdelen  

Page 7: New Engagement Models (Candyce Edelen)

Establish  a  Strategy  

Marke+ng  Strategy  

Customer  Research  

Sales  Strategy  

Company  Strategy  

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©  2014  PropelGrowth,  LLC   @CandyceEdelen  

Page 8: New Engagement Models (Candyce Edelen)

Targe>ng  in  Financial  Services   8  

Account  Strategy  

37  Target  Firms  

3  Target  Divisions  

4  Target  Buyers  

©  2014  PropelGrowth,  LLC   @CandyceEdelen  

Page 9: New Engagement Models (Candyce Edelen)

How  Banks  Discover  Solu>ons   9  

©  2014  PropelGrowth,  LLC   @CandyceEdelen  

Page 10: New Engagement Models (Candyce Edelen)

What  We  Knew  About  Our  Targets   10  

Audience  

Events  

Earned  Media  

Ar+cle  Placement  Email  

Word  of  Mouth  

©  2014  PropelGrowth,  LLC   @CandyceEdelen  

Page 11: New Engagement Models (Candyce Edelen)

Coping  with  a  Content  Beast  

•  Awareness  •  Drip  campaigns  •  Sales  support  •  Buying  stages  •  Build  audience    •  Thought  leadership  •  Media  outreach  •  Email  marke+ng  •  Lead  genera+on  

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©  2014  PropelGrowth,  LLC   @CandyceEdelen  

Page 12: New Engagement Models (Candyce Edelen)

Hair:  pillow  and  saddle  stuffing  

Pelt:  clothing  and  blankets  

Stomach:  buckets  and    cooking  pots  

Horns:  toys,  decora+ons,    cutlery,  

cooking  utensils  and  cups  

Bones:  sewing  needles  arrowheads  saddle  frames,  knives  and  tools  

Tendons:  sewing  thread  and  bowstrings  

Skull:  religious  rituals  

Hump:  most  flavored  meat  

Hooves:  glue  and  tools  

Tongue:    food  

Fat:  cooking,    soap  

Brain:  for    tanning  hide  

Meat:  Food  plus  preserved  as  dried  jerky  

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©  2014  PropelGrowth,  LLC   @CandyceEdelen  

Page 13: New Engagement Models (Candyce Edelen)

Using  Every  Part  of  the  Buffalo   13  

©  2014  PropelGrowth,  LLC   @CandyceEdelen  

Page 14: New Engagement Models (Candyce Edelen)

Object  Trading  Buffalo  

Premium  Content  Research  Report  

Premium  Deriva>ves  

Video   Webinar  Live    Panel  Event  

Low  Cost  Deriva>ves  

2    Byline    Ar>cles  

 

7    Blog    Posts    

5  Email  

Campaigns  

2    Event  

Recordings  

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©  2014  PropelGrowth,  LLC   @CandyceEdelen  

Page 15: New Engagement Models (Candyce Edelen)

Opportuni>es  for  Amplifica>on   15  

©  2014  PropelGrowth,  LLC  

Page 16: New Engagement Models (Candyce Edelen)

Results  So  Far…  

Of  the  37  Target  Firms  •  30  interac+ng  with  content  •  13+  par+cipa+ng  in  events  •  12  addi+onal  high  value  

targets  engaged  Sales  •  5  deals  in  “stalled”  stage  are  

engaging  with  content  •  Added  2  new  sales  people  

to  work  the  opportuni+es  Awareness  •  Extensive  content  sharing  •  Dozens  of  earned  media  

placements  

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©  2014  PropelGrowth,  LLC   @CandyceEdelen  

Page 17: New Engagement Models (Candyce Edelen)

Key  Takeaways  

§  The  Content  Beast  likes  to  eat  Buffalo!  

§  Buyer  Persona  research  delivers  reams  of  content  

§  Deriva+ve  ≠  Repurposed  

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©  2014  PropelGrowth,  LLC   @CandyceEdelen  

Page 18: New Engagement Models (Candyce Edelen)

Key  Takeaways   18  

©  2014  PropelGrowth,  LLC  

Page 19: New Engagement Models (Candyce Edelen)

For  More  Informa>on  

Visit  www.PropelGrowth.com    

Contact  Candyce  Edelen  [email protected]  

+1  201-­‐751-­‐9494  @candyceedelen  

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©  2014  PropelGrowth,  LLC   @CandyceEdelen