new engagement models (candyce edelen)
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Candyce Edelen -‐ PropelGrowth
CEO and Founder § Content marke+ng specializing in financial services technology.
§ Co-‐founded two financial technology companies
§ 12 years experience specializing in the Capital Markets
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© 2014 PropelGrowth, LLC @CandyceEdelen
Case Study – Financial Technology Provider
§ Small financial technology provider
§ Customers include 50% of the global +er 1 banks
§ 55% annual growth § 95% customer reten+on
§ 60+ employees
§ London, Sydney, Chicago, New York
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© 2014 PropelGrowth, LLC @CandyceEdelen
Tac>cs vs. Strategy 4
© 2014 PropelGrowth, LLC @CandyceEdelen
Content Audit 5
© 2014 PropelGrowth, LLC @CandyceEdelen
What Is “It”???
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© 2014 PropelGrowth, LLC @CandyceEdelen
Establish a Strategy
Marke+ng Strategy
Customer Research
Sales Strategy
Company Strategy
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© 2014 PropelGrowth, LLC @CandyceEdelen
Targe>ng in Financial Services 8
Account Strategy
37 Target Firms
3 Target Divisions
4 Target Buyers
© 2014 PropelGrowth, LLC @CandyceEdelen
How Banks Discover Solu>ons 9
© 2014 PropelGrowth, LLC @CandyceEdelen
What We Knew About Our Targets 10
Audience
Events
Earned Media
Ar+cle Placement Email
Word of Mouth
© 2014 PropelGrowth, LLC @CandyceEdelen
Coping with a Content Beast
• Awareness • Drip campaigns • Sales support • Buying stages • Build audience • Thought leadership • Media outreach • Email marke+ng • Lead genera+on
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© 2014 PropelGrowth, LLC @CandyceEdelen
Hair: pillow and saddle stuffing
Pelt: clothing and blankets
Stomach: buckets and cooking pots
Horns: toys, decora+ons, cutlery,
cooking utensils and cups
Bones: sewing needles arrowheads saddle frames, knives and tools
Tendons: sewing thread and bowstrings
Skull: religious rituals
Hump: most flavored meat
Hooves: glue and tools
Tongue: food
Fat: cooking, soap
Brain: for tanning hide
Meat: Food plus preserved as dried jerky
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© 2014 PropelGrowth, LLC @CandyceEdelen
Using Every Part of the Buffalo 13
© 2014 PropelGrowth, LLC @CandyceEdelen
Object Trading Buffalo
Premium Content Research Report
Premium Deriva>ves
Video Webinar Live Panel Event
Low Cost Deriva>ves
2 Byline Ar>cles
7 Blog Posts
5 Email
Campaigns
2 Event
Recordings
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© 2014 PropelGrowth, LLC @CandyceEdelen
Opportuni>es for Amplifica>on 15
© 2014 PropelGrowth, LLC
Results So Far…
Of the 37 Target Firms • 30 interac+ng with content • 13+ par+cipa+ng in events • 12 addi+onal high value
targets engaged Sales • 5 deals in “stalled” stage are
engaging with content • Added 2 new sales people
to work the opportuni+es Awareness • Extensive content sharing • Dozens of earned media
placements
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© 2014 PropelGrowth, LLC @CandyceEdelen
Key Takeaways
§ The Content Beast likes to eat Buffalo!
§ Buyer Persona research delivers reams of content
§ Deriva+ve ≠ Repurposed
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© 2014 PropelGrowth, LLC @CandyceEdelen
Key Takeaways 18
© 2014 PropelGrowth, LLC
For More Informa>on
Visit www.PropelGrowth.com
Contact Candyce Edelen [email protected]
+1 201-‐751-‐9494 @candyceedelen
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© 2014 PropelGrowth, LLC @CandyceEdelen