Curriculum Vitae

AHMED SAYED Dubai, United Arab Emirates +971-52-1513388 ahmed_kanaria56@yahoo.com

OBJECTIVE

To be a part of a growing organization which will give me challenging career, in terms of accomplishing the responsibilities, where I can optimize my excellent education and communication skills also to improve myself by continuous learning in and outside the horizon of responsibilities by building client databases through:

Achieving sales targets.Developing new clients to maximize the potential market.Enthusiasm to get the best grades of my job achieving the best efforts and doing my best.

.JOB PROFILE

Dynamic, positive, enthusiastic with supervisory qualityResult driven and goal orientedExcellent communication skillsHighly motivated and always willing to learnCan work under pressure

SKILLSComputer Skills Acquired

Proficient in computer applications. Good typist(Arabic & English)

Language Skills Arabic: Mother tongue. English: Good command (Speaking, writing, reading).

WORK EXPERIENCESNOVEMBER 2013

COMPANY: AL BANNAI GROUP – GIVORI RETAILJOB TITLE : SALES SUPERVISOR – ( Harvey Nichols – AXIOM )

JOB RESPONSIBILITIES:

Provides an exceptional customer service and product knowledge to all customers.Maintain awareness and educate customer with new collections within the store.Responsible for winning sales to meet targets.(Sell phone with diamond/gold and leather case)Liaise with different departments from the head office to ensure the smooth running of operations in the shop.Updates managers by consolidating, analyzing, and forwarding daily action summaries.

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Customer Support Executive – ( GIVORI – AXIOM )

JOB RESPONSIBILITIES:Following inquiries by clarifying desired information; researching, locating, and providing information.Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.Determines requirements by working with customers.Keeps equipment operational by following established procedures; reporting malfunctions.

MARCH 2011 – OCTOBER 2013

COMPANY: SHARAF RETAIL FOREVER21 (IBM DUBAI, U.A.E.) JOB TITLE : SALES ASSOCIATE & ACCOUNTANT

JOB RESPONSIBILITIES:

Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.Maintain an awareness of all promotions and advertisements.Assist in floor moves, merchandising, display maintenance, and housekeepingAssist in processing and replenishing merchandise and monitoring floor stock.Aid customers in locating merchandise.Communicate customer requests to management.Assist in completing price changes within the department.Participate in year-end inventory and cycle counts.Assist in ringing up sales at registers and/or bagging merchandise.Any other tasks as assigned from time to time by any manager.

COMPANY: CALVIN KLEIN JEANS (CAIRO,EGYPT)JOB TITLE : SALES ASSOCIATE & CASHIER

JOB RESPONSIBILITIES:

Maintains strong relationship and communication to customer.Check out customer orders by scanning the bar codes on products in the check-out line.Responsible in changing the cash register tape, bag groceries, mention other products and services, issue a receipt to the customer and return the appropriate change.Count the drawer's contents and compare the total with sales data at the end of a shift; separate and total charge forms, return slips, coupons, and any other noncash items.

COMPANY: SPLASH (DEIRA CITY CENTER, DUBAI U.A.E)JOB TITLE : SALES ASSOCIATE & CASHIER

JOB RESPONSIBILITIES:

Handle customer service inquiries, customer orders and reservations.Ensure that adequate amount of cash is available at cashier counter so that balance can be paid to the customers easily.Receive cash after purchase from customers. Money can also be obtained through credit cards, check, cash, automatic debits or vouchers.Educating and informing the customer about the latest promotion. Product knowledge is a must.Process customer returns and exchange. Inspects the merchandise to ensure it’s not damaged and meets return requirements.

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EDUCATIONAL ATTAINMENT

Industrial Diploma2002-2003

PERSONAL DATA

Birth date : January 13, 1986Civil status : MarriedNationality : EgyptianReligion : Muslim

Visa status : Visit visa I hereby certify that the above mentioned/information is true and correct.

Ahmed Sayed

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