AHMED MOFREH FATHI EL-BAHEY

PERSONAL DETAILS:

Address : TantaEL Baher st EgyptDate of birth: 16/10/1988Mobile No: + 2 0128 95 666 95

+ 2 011 555 60 711 Mail: ahmedmofreh 95 @yahoo.com I have an experience in the field of Sales & Marketing with More than Six years. Also I have good knowledge with Human Resources Management especially in planning and recruitment. I worked as recruiter specialist under training for 3 months

SUBJECT

Application for Sales Representative that reflects my qualifications and my skills.

EDUCATION

Faculty OF law, Tanta University - 2009.

COURSES AND CERTIFICATES Leadership professional certificate from AUC.

General English course (Elementary) from Amideast in November 2008. Marketing workshop from Logic Academy in April 2009. Time management workshop from Amideast in March 2009. Communication skills workshop from Logic Academy in April 2009. Career development workshop from Amideast in April 2009. Effective Presentation workshop from Logic Academy in April 2009. Yat Professional Diploma in Networking 2009. International Computer Driving License (ICDL) 2009. Certified Professional Certificate from HPA October 2009. PhotoshopCS4 from YAT Education Center April 2010. Mini MBA in ‘‘Human Resource Management (planning) from Pioneer - 2010. Experience certificate in "Recruitment specialist under training'' from Pioneer -

2010. Cambridge International Diploma In Human Resource Management From

Yat Education Center 2010. General English course from ideal Generation Level 8 sep 2010. Performance Appraisal from ideal Generation Oct 2010. Customer Service from ideal Generation Nov 2010. General English course From CPAT INSTITUTE in April 2011.

COMPUTER SKILLS

Very good user with "Microsoft Office" programs. Very good user with "Photoshop" program.

LANGAUAGE SKILLS

Arabic: Mother language. English: Good speak Good listen.

WORK EXPERIENCE

Sales Auto Loans

Piraeus Bank

November 2014 – DELTA ( Mansoura – Tanta – El Mahla el kobra )

• Improve Level Of product offering to existing and new to bank customers by developing innovative product offering to meet different customer segment needs and to deliver product profitability

• Responsible to co-ordinate for direct marketing; Product Design, and Marketing campaigns Implementation

• Achieve Customer’s Acquisition, Cross-Sell, and Revenue targets

• Enhance required process through close coordination between Sales, Technology, Operations, Credit & Marketing

• Develop and maintain extensive Sales MIS and ensure its proactive use to increase productivity.

• Review and evaluate Auto Dealers and sales compensation schemes.

• Measure branches’ and DSF’s performance regarding set target.

• Communicate and train front officers and Virtual branch staff on all product offers proposition.

• Handling deals with insurance companies responsible for providing insurance packages for Auto Loansand evaluates their performance.

• Enhance bank image & Enrich product proposition.

• Increase product profitability.

• Manage daily activities related to product development.

www.arabbanking.com.eg

Position :Direct Sales ( Cairo – Giza )

Time 01/01/2013 to 01/10/2014 Responsibilities: listening to customer requirements and presenting appropriately to make

a sale maintaining and developing relationships with existing customers in

person and via telephone calls and emails calling to arrange meetings with potential customers to prospect for new

business responding to incoming email and phone enquiries acting as a contact between a company and its existing and potential

markets negotiating the terms of an agreement and closing sales gathering market and customer information challenging any objections with a view to getting the customer to buy advising on forthcoming product developments and discussing special

promotions creating detailed proposal documents, often as part of a formal bidding

process that is largely dictated by the prospective customer reviewing own sales performance, aiming to meet or exceed targets attending team meeting and sharing best practice with colleagues

Orascom Training & Technology WWW.OTT-SUMMIT.COM

Position: Senior Sales.

Time: 8 /2010 – 11/2012 ..

Responsibilities:

Perform the full range of customer service duties such as; communicating courteously and providing pieces of advice to customers by Telephone, Email, Letter , face to face, investigating and solving customers' problems.

Offer alternative solution, where appropriate with the objective of retaining customers.

Ensure that every customer exists in database of customers with a complete record for information, inquiries and complaints.

Report all major difficulties and common complaints to the respective manager.

Process the training projects for the IMC (Industrial Modernization Center) .

Yat for Education. WWW.YATLEARNING.COM Position: Customer Service Representative.

Time: from 7/2009 TO 8 /2010

Responsibilities: Receive customers face to face or on phone, record

reservation, and set evaluation. Organize trainers and students schedules. Answer phones and respond to customer requests.

Provide customers with service information.

Process the training projects for ICDL Scholarship.

Process the training projects for MCIT Scholarship.o Lawyer EL Naggar Office

Position: Lawyer Responsibilities: Knowledge of laws, legal codes, and court procedures, precedents and government regulations

Time: from 2006 to 2009 under Training.

All references are available upon request.