new business plan - sanyo 株式会社三陽商会€¦ · sources: yano research institute,...
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New Business PlanSanyo Innovation Plan 2017
SANYO SHOKAI LTD.Febraury 14, 2017
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Today’s Presentation
Awareness of Market Environment and Company's Current Circumstances 2
Sanyo Innovation Plan 2017 (SIP 2017)
Major Measures of SIP 2017
10
17
Page
Strengthening Governance and Finance/Capital Policy 24
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Awareness of Market Environment andCompany's Current Circumstances
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Unable to respond to changes in the market environment and the purchasing behaviors andneeds of customers, there has been a significant decline in sales in the current mainchannel, department stores
Since July 2015, sales of two newly launched brands have seen well below plansand company-wide sales are 69% of previous year, and operating income is down to -8.4bn yen
-12%
7%
9%
▲31%
FY2016
676
42
466
6999
974
FY2015
29211
126
744
1,110
11930
643
FY2014
182
Operating margin FB & street-level stores
EC & mail orderDepartment storesOutlets etc.
Trends in net sales by sales channel and operating margin (FY2014-2016)
3
(Units: 100 million yen)
Net sales
Summary of 2016
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With a market share of just 45% in our main field of "clothing" within the lifestyle consumergoods market, business development in the growth areas of clothing accessories andlifestyle goods is insufficient
1. Stationary, office supplies, toys, kitchen equipment, bedding/towels etc.Sources: Yano Research Institute, "Apparel Industry White Paper 2016", "Bags and Baggage Industry Yearbook 2016", "Shoe and Footwear Industry Yearbook 2017", "Home Fashion Brands 2016", "Cosmetics Marketing Overview 2016", "Eyewear Brand Market 2016", "Watch Market and Brand Yearbook 2017", "Jewelry and Precious Metals Market Yearbook 2016", "Stationary and Office Supplies Marketing Overview 2016", Toy Industry White Paper 2017"
8.9 9.1 9.2 9.3 9.4 9.4
1.8 1.8 1.9 2.1 2.3 2.41.3 1.3 1.4 1.4 1.4 1.40.9 0.9 0.9 1.0 1.1 1.12.3 2.3 2.3 2.3 2.3 2.41.8 1.8 1.9 2.0 2.0 2.01.8 1.8 1.8 2.0 2.1 2.119.0
2010
18.8
2015
Shoes/footwear
Cosmetics & beauty
Bags/small leather goods
Accessories
Interior
Other 1
20.8
2014
20.5
2013
20.1
2012
19.4
2011
Clothing
2.0%
Trends in market size by category in lifestyle consumer goods market(2010-2015, Units: trillion yen) Market composition
ratio(2015)
CAGR
10%
10%
11%
5%
7%
12%
45%
+3.4%
+2.6%
+1.0%
+3.8%+1.3%
+5.9%
+1.0%
Not started
Insufficient focus
Main areas
By category(2010-2015)
By area(2010-2015)
+2.2%
+4.0%
Fashion accessories
Lifestylegoods
Our company
Market environment awareness(1) Business Area
(Units: trillion yen)
4
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10%
15%
22%
53%
▲4.8%
4.3%
▲1.2%
2.4%4.4
2.2
1.1
1.2
1.0%
Specialty stores (Street-level stores, SC, FB, etc.)
Department stores
4.9
2.1
1.4
1.0
2013
9.3
4.8
2.2
1.3
1.0
2012
9.2
4.7
2.2
1.3
1.1
2011
9.1
4.6
2.2
1.2
1.1
2010
5.0
2.1
0.9
1.4
8.9
EC & mail order
9.4Mass retailers, GMS, etc.
20152014
9.4
Market composition ratio(2015)
CAGR(2010-2015)
Market environment awareness(2) Deployment channels
Lifestyle consumer goods market
(Units: trillion yen)
11.4
9.4
20.8
2015
Non-clothing
Clothing
Trends in clothing market size by channel(Units: trillion yen)
Source: Yano Research Institute "Apparel Industry White Paper 2016"
5
Reduction in our main sales channel, department stores, with the market led by specialtystores and EC, etc.
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Company awareness: Our strengths and weaknessesCannot sufficiently respond to changing customers and markets with a mindset of simply"making good things”Weakness of a lack of conservative business models and mindset
Strengths:World’s leading
manufacturing base
• World’s leading production expertise, polished over a history of more than 70 years
• Strong production base, beginning with domestic company factories
• Honest employees, with serious craftsmanship rooted in our organizational climate
Weaknesses:Conservative business model
and mindset
• Weak awareness of customers and marketing due to the strong manufacturing idea that "if you make good things they will sell"
• Weakness of sales channel biased towards department stores and sales force focused on direct sales channels
• Lack of leadership and thinking to perform fundamental reforms which go beyond conventional methods and current frameworks
6
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Young leadersFront-line employees
Retraction of 5-year Medium-term Business Plan in July 2016Started innovation project involving the entire company towards forming a new businessplan with implementing power
SalesWG
Operational Reform
WG
Merchandi-sing Reform
WG
Existing Business
WG
New Business
WG
EC WG
Managing OfficerEach WG leader
DirectorManaging Officer
Growth Strategy Subcommittee
Restructuring Subcommittee
Business Restructuring
Committee
Implementation of Sanyo Innovation Project
* WG = working group
7
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Group top management classes selected for Business Manager class
Organizational structure review in this project
New organizational structure for the implementation of the new business plan (SIP 2017)began in January
8
July 2016 October 2016 Today
New business plan (SIP 2017)announcement
Direction of Restructuring
and New Business Plan
Retraction of5-Year Medium-term Business
Plan
December 2016
Progress in restructuring
Promote mid-grade and young employeesPromote the promotion of mid-grade and young employees to lead the new Sanyo Shokai
SanyoInnovation
Project
ProjectStart
Clarify responsibilities and authority, and accelerate decision-making speed by flattening the organizational structure
Chairman Iwata, of this project's Business Restructuring Committee, appointed Representative Director and President (from January 1)
Change of organizational structureStrengthen market response by establishing Marketing & Communication Head Quarter
Flatten organizational structure
Develop system to implement New business plan (SIP 2017)
Change of Representative Director and President
2017January 1
187 units
5levels
155 units
3levels
Top business manager classselected for Genaral Manager class
Mid-grade
Young
Management
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Overview of themes to be examined in this project
Since the change to the new organizational structure in January, almost all major measureshave transitioned to the implementation phase
Themes to be examined Expected impact
Increase sales
Improve gross profit
More effective use of
SG&A expense
Enhance organizational
capacities
Improve BS
Discontinue unprofitable brands and shops and improve productivity of sales areas
Redefine and improve efficiency of sales operations
Design a mechanism/system to strengthen the sales capabilities of sales areas
Standardize and raise the sophistication of merchandising processes
Redefine and increase the efficiency of planning and production operations
Promote efforts to dispose of slow-moving inventory
Optimize the overall supply chain (production, procurement, distribution)Increase operational efficiency and boost motivation by reforming how employees workDesign a proposal for a new organization that is appropriate for the growth strategyRedesign the employee evaluation system so that it matches the new organization and roles
Reinforce measures to expand the lifestyle store business
Inorganic growth, including M&As
Accelerate EC growth
Develop new businesses that make use of digital technology
Strengthen existing business brands and expand channels
Strengthen corporate brand (coat business)
Restructur-ing
Sub-committee
Growth Strategy
Sub-committee
Sales
Merchandi-
sing Reform
Operational
Reform
Existing
Business
New Business
EC
Strengthen governance
Financial reform
Enhance board of directors' functions
Establish voluntary nominating committee
Transitioned to implementation phase
Sell off strategic shareholdings
Make effective use of or sell off owned properties
9
Changed management accounting period (to Mar.-Aug., Sep.-Feb.)
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Sanyo Innovation Plan 2017 (SIP 2017)
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Vision/Mission
Based on a shared awareness of the Company’s corporate principles, we will continue to identify the changes in thetimes and flexibly accommodate changes in consumers and society, thereby offering new value on a continuousbasis so that the Company will continue to be needed by consumers and society.
“Sanyo Innovation”is for Sanyo Shokai to achieve a structural changeover
to an “integrated fashion company” by enhancing its manufacturing capabilities and innovating its business models.
Corporate Principles
We create social value by providing fashions and apparel that enrich the lifestyles of customers everywhere.
Vision/Mission
Evolution into an “Integrated Fashion Company” (maker/retailer/platformer) that offers comprehensive services relating to overall lifestyle issues, with apparel
being the core business.
11
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Guiding Principles for Action
Aim to achieve the world's highest level of manufacturing as an apparel manufacturer
Expansion of the traditional coat business
• Expand the lineup of products, centering on “100nen coat (100 years coats), and expand the operations of direct retailing and wholesale at home and abroad.
Maximize our world’s leading factories
• Promote manufacturing of products under the factory brands.
• Promote the direct-selling business that directly connects the factories and customers.
Enhance proposal capacity in existing businesses
• Promote a merchandising revolution and enhance capabilities for product proposals in the existing business models centering on department stores.
Towards new sales channels, new customers and new product development
New sales channels
• Direct sales business (urban commercial facilities + EC)
• Expand to overseas markets (North America, Asia etc.)
New customers
• Acquire customers in their late 20s and 30s.
New products and services
• Develop and provide new products, services and businesses based on new value with the keywords of "Clothing, Food, Home, Beauty, Health, Play and Knowledge."
• Initiatives with other companies using our EC platform.
• Develop the value-added business of "earth-friendly fashion" as a sustainable and ethical business.
Inheritance Innovation
Pursuit of the world’s highest level of manufacturing as an apparel maker
New sales channels, new customersand new products/ services
The guiding principles for actions to realize the Vision/Mission are Inheritance andInnovation.
12
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SIP 2017: Numerical targets
Focus resources into direct sales and EC, and improve top line and profit margins, to beprofitable in 2018 and achieve sales of 80bn yen, an operating profit margin of 5% and ROEof 5% in the medium term
650
Department stores
Other
14%
63%
5%630
66%
12%
10%1%4%6%
630
68%
11%
8%1%4%7%
676
69%
10%
Specialty store wholesale1%6%
7%Outlets
6%1%
12%E-commerce (EC)
Directly managed stores
4%
2016Actual
800
2017 2018
3-year Target (Units: 100 million yen)
Total 1.6%
▲13.0%
▲0.3%
23.0%
23.6%
14.7%
▲2.7%
▲84(▲12.5%)
Sales
Operating income(Profit margin)
▲30(▲4.8%)
Profitability 20(3.1%) Operating
margin 5%
ROE 5%
Medium-term target
2019 CAGR(2017-2019, %)
13
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SIP 2017: Improved operating income
Add to measures reviewed by the Business Restructuring Committee, the target of 2bn yenin operating income by 2019 will have to be achieved
14
53
48
84
10
1212
2624
20
19
28
▲84
Total product
valuation/disposal
loss
Implementedmeasures
Growth strategymeasures
Reductionof personnel costs due to
voluntary retirement
Reduced SG&A
expenses from
discontinuance of brands
Enhancement
of opening directly
managed stores
Strengthen corporate
brand business
EC sales expansion
Decreasegross
profit from discontinu
ance of brands
Restructuringmeasures
MD ReformWG
SG&A expense reduction
by withdrawal
from unprofitable
shops
Gross profit reduction
from withdrawal
of unprofitable
shops
Productivity improvement
of storessalesperson
Office rent reduction
Sales WG
Operational ReformWG
Existing BusinessWG
EC WG
2016Actual
2016Projec
tion(Units: 100 million
yen)
14
Profitimprovement
by MDStandardization/
advancement
Reduced valuation /disposal loss from inventory control
Reduced product costs
byproduction by supply
chain optimization
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Overall SIP 2017 Measures: Restructuring reform
Since July 2016, measures drawn up by Business Restructuring Committee havetransitioned to the execution phase
List of restructuring measures Details of measures
Gross profit improvement through MD standardization/advancement
Reduce valuation/disposal loss from inventory control
Reduce production costs due to supply chain optimization
MD Reform WG
PDCA cycle advancement through company-wide MD process introduction. This expanded the proper sales ratio, and realized a reduction in the value discount rate and value
Minimize fiscal year-end inventory through monitoring consumption rates and strengthening planning and addition through the period• Target fiscal year-end inventory balance of 9 billion yen (2019)
Reduce production costs from "selection and concentration of initiatives", "expansion of current direct trade ratio from 6% to 25%", and "evening and waster efficiency of SCM"
Improve productivity of store sales personnel
Design mechanism/system to strengthen sales capabilities of sales areas
Sales WG
Withdraw from 140 and 220 shops by end of June 2017 and end of December 2017 respectively
Reduce FA personnel expense advance sales ratio to 12.5% through sales personnel arrangements commensurate with sales of each brand/sales floor
Reviewe headquarters sales manager KPI and advance PDCA mechanism to increase sales floor force
Office rent reduction
Operational Reform
WG
Review the leases of office buildings under contract, and reduce rent and incidental costs
Reform how employees work• Introduction of flex-work, and free-address• Promotion of business reforms through surveys of all
employees etc.
Reinforce current organization• Flattening of organization, clarification of authority and
responsibilities• Changes to organizational structure to reflect growth strategies
Improve profits by 2019
(100 million yen)
8
8
4
10
-
4
-
-
-
15
Withdrawal from unprofitable shops
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Plan to detail further growth measures through future review
List of growth strategy measures
Enhance direct management
Strengthen corporate brand business
Expansion of EC salesEC WG
Existing business
WG
• Target of 15 store openings by 2019 focused in urban commercial facilities (expected of investment 500-600m yen)
• Improve production systems in connection with MD reform WG
• Enhance store management capacity including digital use
• Develop specialty store wholesale, directly managed stores, and new overseas markets
• Expand product lineup centered on coats• Strengthen creation and marketing
• Expand EC sales from 4.2bn yen in 2016 to 8bn yen in 2019– Increase goods available only through EC– Strengthen iStore functions (recommendations, settlement
etc.)– Strengthen website by brand, etc.
Develop new sales channels
Develop new customers
Direction ofadditional
growth measures
Develop a factory brand "customer direct sales businesses" including EC, utilizing our world leading technologies. Also look at cultivating overseas markets
Widely seek out "new things" and "valuable things" based in fashion, and cultivate consumers in their late 20s to 30s
Develop unique new products and services in wide areas centered on ethical, organic and eco-friendly fields, and provide a platform for businesses in these fields (also consider collaboration, business tie-ups, M&A)
Develop and provide new products, services and businesses
SIP 2017 Overall Measures: Growth strategies
Specify through reviews of
each business dept. and WG
5
14
3
Details of measuresImprove profits by 2019(100 million yen)
16
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Major Measures of SIP 2017
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Major Measures(1) Improve GM through MD standardization/advancementRealize 50% gross margin rate in 2019 through MD standardization/advancement and supplychain optimization
Increase sell-through rate at manufacturers recommended retail price and improve discount rate
Improve sell-through rate• Reduce inventory
valuation losses and loss on abandonment of inventories
Reduce product costs
Improve gross margin rate to realize 50% in
2019(+4% vs 2017)
Standardize and raise
sophistica-tion of
merchandi-sing
Supply chain
optimization
Rationalize price line
Segmentalize seasonal merchandising
Category and subcategory standardization/category composition optimization
Expand direct trade ratio/review trading policy
Redefine production processes for each product grade
Eliminate waste and unevenness in the supply chain
Increase mid-term additional purchase ratio
Introduce product number design logic from a store perspective
Work out merchandising for each store type
Introduce a sales period and order quantity design logic for each product type
Monitoring sell-through rateInventoryControl
18
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Recognizing customer and market trends, shift from planned production to seasonal MD,quantity planning and additional purchase during the season for all brands
Segmentalize seasonal merchandising
Jan–Jun Jul–Dec
Jan–FebMar–Apr May-Jun Jul–Aug Sep–Oct Nov-Dec
Spring and Summer Autumn and Winter
Winter andSpring
(Markdown period)
Spring and Summer
Summer Summer and Autumn
(Markdown period)
Autumn and Winter
Winter
Past
Future
80
60
10
30
10 100Past
Future
Initial During seasonSurplus
90
Refine purchase quantities and quantity planning• Set SKU1 needed for standard stores for each
brand, to prevent excess SKU• Set sales periods by type for standard, sell-through
and promotional types, to prevent excess quantity• Introduce MD format company-wide and advance
PDCA
Increase mid-season additional purchase ratio• Suppress initial purchases, and increase repeat
purchase of sell-through items during the period to improve sell-through rates and control inventory
Change purchase composition through MD reform(Ratio image: %)
Expected effect
Subdivide MD cycle into 6 seasons, and adjust initial weight deviation of purchases• Set a 2-month planning cycle, to
improve achievement reviews and planning accuracy
• Change planning cycle to Mar-Aug/Sept-Feb to more easily handle consumption cycle
1. Size Keeping Units: Min. stock management unit (to size and color)
Increase mid-season additional purchase
ratio
Introduce product number design logic
from a store perspective
Introduce a sales period and order quantity
design logic for each product type
Work out merchandising for each store
type
19
Major Measures(1) Improve GM through MD standardization/advancement
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Major Measures(2) Expand EC salesEnhance iStore and brand site functions, and focus on expanding EC products to expectgrowth of 24% p.a.Improve corporate margins by expanding high-margin EC
EC sales growth plan(2016-2019, Sales: 100million yen)
Major measures for EC sales expansion
2018 201920172016
40
1242
31
11
CAGR:24%
SanyoShokai’sEC
External EC mall
80
55
2565
45
2052
Expansion of personalization
functions
Provide recommendations and online services through customer behavior analysis
Enhance the settlement function
Improvement of withdrawal rates on payment screen, and simplification of membership registration
iStore improvement Re-design iStore, including UI1/UX2
improvement
Enhanced brand sites for major brands
Independent major brand sites, including Mackintosh philosophy
Expand external EC Begin deal with new EC mall, and add brands/products to existing malls
Expand EC-only products/brands
Expand purchase of EC-only products, and commit to the EC growth of each brand
Enhance royalty services
Introduce site re-design and specialized applications to Sanyo Membership
1. User Interface: Representation and operation including screen display, windows, menu wording etc.2. User Experience: Customer experience through the use of the service
20
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Major Measures(3) Enhance corporate brand businesses
Corporate Brand business growth plan(2016-2019, Sales: 100 million yen)
Major measures towards the growth of the core coat business
Expand products and channels of Corporate Brand business, particularly coats as ourorigin, for planned sales of 2.5bn yen by 2019
25
2018
21
2017 2019
12
2016
7
New channel
development
Development of specialty shop wholesale/urban commercial facilities/overseas deployment• Expand product line for new sales channels
while maintaining elements to protect Sanyo coats. Strengthen select shop and EC/mail order sales
Collaborate with
external personnel
Develop new outerwear items, centered on coats, and collaborate with material manufacturers, and actively collaborate with media and sales channels
Enhance marketing
Strengthen online marketing• Re-design brand sites• Enhance content, making the appeal to the
technical strengths of our factories
New channel development
Collaborate with external
personnel
Channel development
Expand product lineup
2017-2018Expand wholesale to specialty stores and overseas, including select shops
From 2018• Material development• Expansion of design
variation
21
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Major Measures(4) Design a mechanism/system to strengthen sales capabilities of shops
Improve PDCA and customer services at shops in department storesImprove sales capabilities through establishing customer analysis expertise at directlyoperated stores
Details of measures Expected effect
Shops in depart-ment
stores
Directly operated
stores
• Advancement and standardization of PDCA cycle through monthly and weekly sales manager training
• Implement pilot in Mackintosh London, and expand to other brands from second half of 2017 Further improve in-store customer
service quality, and target +10% of average retail sales of in second half of 2017
Plan and execute based on analysis of customer purchase behavior
Improve capacity of sales managers/FA to verify
assumptions
Standardize black box processes (weekly and monthly sales, KPI management), and promote comparative analysis between brands and the horizontal expansion of best practices
Standardization of assumption verification process and horizontal
development of best practices
• Visualize the purchasing process in real stores, with their sensory experience using AI, and conduct quantitative analysis, leading to the implementation of measures
• Implement pilot in Mackintosh Philosophy at directly operated stores, and expand to direct sales brands, Crestbridge and Loveless, in future
Improve existing store sales rooted in continuous improvements of store management, VMD and product development
Target shop
22
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Aggregate and deploy new content from other companies through our EC platform• Find customers through Sanyo
Membership
Provision of platforms
• Make the appeal of the high quality manufacturing in our factories
• Collaborate with major overseas EC players
Cultivate overseas markets
Offer "earth-friendly fashion" under our investment in "Skin Aware"
Brand and product development based on ethical, organic and eco-friendly concepts
"Skin Aware"
Direction of additional growth measures
23
• Expand direct sales business by building supply chains which connect factories with consumers
• Development of EC utilization and urban commercial facilities (to be opened in 2018)
Development of direct sales business
Cultivate customers broadly seeking "freshness" and "value" with a focus on fashion• Target customers seeking high quality real
clothing/daily necessities for everyday life, not the "specialties" that manufacturers think
Acquire customers in their late 20s and 30s
Realize new supply chains
by fusing “inheritance"
and "innovation"
Provide new products and services to new sales channels and customers, aiming for furthergrowth with a view to collaborations, business alliances and M&A etc. with other companies
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Strengthen governance and finance/capital policy
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Corporate governance
Further strengthen governance structure towards the steady implementation ofSIP 2017
Strengthen governance
Improve external ratio of Board of Directors1
Reduce term of directors (from 2 years to 1)3
Establish voluntary Nominating Committee2
Abolition of anti-takeover measures4
• Ensure procedural objectivity and transparency in nominating directors etc.
Chairman Outside Director
Committee members
Outside DirectorRepresentative Director, President and CEO
• Pursue greater shareholder perspective in management by shareholders’ evaluating the current management team at general shareholders meeting every year
• Fully work on SIP 2017, to reaffirm our commitment to the improvement of corporate value as contributing to the common interests of shareholders
Outside Outside
• Increase the ratio of outside directors towards more objective and effective discussions
25
Outside director ratio: 37.5% Outside director ratio: 42.9%
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Financing/capital policy
26
Investment policy
Practice disciplined investment to achieve medium to long-term target of a ROE of 5%• Carefully assess investment efficiency and actively invest in opportunities towards
the inorganic growth of direct sales business, EC and M&A, etc., as growth policy• After investments are made, monitor continuously and develop a mechanism to
analyze investment effect
• Maintain a stable dividend of 4 yen per shareReturn to shareholders
Concepts of capital allocation
Basic financial strategy concepts
Emphasize asset efficiency and financial stability towards the improvement of medium to long-term corporate value, taking into consideration the balancing of
shareholder returns and flexible capital policy
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Disclaimer
27
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<Inquiries regarding this material>Yuzuru ItoGeneral ManagerCorporate Management Head QuarterTel: 03-6380-5421