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Nestlé Investor Seminar - Vevey June 8-9, 2005 Nestlé Investor Seminar "A Transformational opportunity" Peter Brabeck-Letmathe

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Page 1: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 2005

Nestlé Investor Seminar"A Transformational opportunity"Peter Brabeck-Letmathe

Page 2: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 20051

Disclaimer

This presentation contains forward looking statements which reflect Management’s current views and estimates. The forward looking statements involve certain risks and uncertainties that could cause actual results to differ materially from those contained in the forward looking statements. Potential risks and uncertainties include such factors as general economic conditions, foreign exchange fluctuations, competitive product and pricing pressures and regulatory developments.

Page 3: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 20052

Nestlé Group EBITA and EBITA Margin from 1995 to 2004% of Sales

12.2%

11.8%*

12.3%12.5%

12.6%

11.7%

10.8%

10.6%10.4%

10.6%

01'0002'0003'0004'0005'0006'0007'0008'0009'000

10'00011'00012'00013'000

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004

mio

CH

F

9.0%

9.5%

10.0%

10.5%

11.0%

11.5%

12.0%

12.5%

13.0%EBITA(mio CHF)

EBITA margin over last 10 years

* New sales definition in 2001

Page 4: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 20053

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004

RIG Pricing & Other Acquisitions/Divestitures FX Impact(*) in 2001: including TTS effect

-10%

-5%

0%

5%

10%

15%

(*)

% Growth

The four factors of sales 1995-2004

10 yearsaverage

OG5.7%

OG: OrganicGrowth

3.4%

2.3%1.3%

-2.5%

Page 5: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 20054

“Nutrition in its broadest sense”

Nestlé Four Pillar Strategy

• FitNes• Operation

EXCELLENCE 2007

• AOR*

(*) AOR: Agency of Record

• Horizontal distribution

• Hard discount• FoodServices

• Consumer insight

• 60/40+

WheneverWhereverHowever

InnovationRenovation

Low CostOperations

ConsumerCommunication

Page 6: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 20055

Evolutionary Approach to Savings

CI

MH'97

Continuous Improvements Centre: top-down targets

Markets: ownership

I II+ III+

Target 2004+

Target setting

Best practices

Industrial Restructuring

Joint Purchasing/ Technical effort

Harmonisation of Raw/ Pack materials

Integrated Technical / Supply Chain / Generating Demand effort

Optimised planning processes

Complexity optimisation

Manufacturing/ Distribution network optimisation

High performing logistics

OperationEXCELLENCE 2007

Page 7: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 20056

"Operational EXCELLENCE 2007"

...aims at “Total Delivered Cost” improvement and with focus on four integrated streams

Implement-ation of

remaining industrial

restructuring

Improvement of supply chain and

distribution activities

GLOBE is the prime enabler

High Performance

Factories

Harmonisation of materials and global purchasing

Page 8: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 20057

A fundamental truth

WheneverWhereverHowever

InnovationRenovation

Low CostOperations

ConsumerCommunication

Scale and operational efficiency alone will not lead to long-term success...

...it is first and foremost

our capability for Renovation & Innovation

and speed with which we can bring these

to the Markets.

Page 9: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 20058

Where are we with the Four P’s?

Proprietary technologies

Protectable product designs

Aggressive patent policies

Perceivably better products

Products need to live up to the

60/40 promise or, even better,

60/40+

Page 10: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 20059

"Innovation! Innovation! Innovation!"

We will be able to generate high value returns by creating proven benefits for our consumers

Innovation!Marketing Power60 / 40 +

Page 11: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200510

Key Consumer Benefits

• Best In-Cup Quality

• High Variety & Individual Choice

• High Convenience

• Great Machines

• Best Service

Page 12: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200511

The best innovations...

meet a true consumer need in a surprising manner

are in line with equity of brand need no explanation as to their use

Page 13: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200512

Concentrate on those few but strong break-through ideas

Page 14: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200513

Designing a Winning Strategy

The art of asking questions

Experimenting

Constantly renewing the thinking process by questioning the answers

Always keep reinventing the strategy!

Page 15: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200514

... but fast implementation is critical

Speed

Executional agility

Responsiveness

Critical Success Factors are:

Speed is of the essence!

to win consumers' and customers' preference

Page 16: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200515

The Innovation Acceleration Team

b) innovations that support the turnaround of all strategic but still under-performing businesses in the Group

Priorities agreed upon by Zones + SBUs on:

a) innovations that bring the highest impact to the business

Page 17: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200516

Our third pillar...

WheneverWhereverHowever

InnovationRenovation

Low CostOperations

ConsumerCommunication

...an opportunity for improvement

Page 18: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200517

We have developed an active hard discount channel strategy We will revigorate our FoodServices channel strategy We will expand our horizontal sales coverage

Costs have to be matched by

incremental profit:a selective product

/price channel strategy is paramount!

Whenever, Wherever, However

Geneva Boutique

Where is Nestléextensive

horizontal direct distribution?

Page 19: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200518

A new paradigm of consumer goods marketing

“Show me, don't tell me”

1. Brands must learn to address the needs of multiple stakeholders in a consistent and coherent way

2. Consumers will focus on products and their benefits as well as on the behaviour of the brand

3. Long-term profitable growth will require a whole set of relationships

Our fourth pillar...

Page 20: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200519

Improving communication efficiency

Leveraging Nestlé's Scale...........

Savings reinvested in the brands

CHF 2 Billion

mobile

internet

outdoor

TV & programming

Page 21: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200520

We have to continuously reshape our actual businesses & structures: not a revolution but an evolution

• Explorative within scope of our vision

• Proof-of-concept / viable business model required before major resources allocated

EXTEND &

DEFEND

BUILD & STRENGTHEN

CREATE VIABLE FUTURE OPTIONS

• Defend and extend current business

• Set foundation for future growth

• Build new market segments and capabilities

• Develop future growth drivers

• Drive industry change and paradigm shifts.

• Explore options outside current market boundaries

Imperatives:

Core business Emerging businesses

Nutrition, Wellness Well-being

To achieve Nestlé's long term vision...

Page 22: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200521

froma respected, trustworthy

Food company

toa respected, trustworthy

Food - Nutrition - Health & Wellness company

…we are evolving

The Leader

Page 23: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200522

Healthy

Sick

Taste firstNutrition first

Performance Nutrition

HealthCare Nutrition

Infant Nutri-

tion

Nestlémainstream

Strategic Transformation

Nutrition for an enhanced quality of life

Taste First,Nutrition as a value added

Nutrition First,Taste as a value

added

Nutrition FirstNutrition First,,Taste as a value

added

Page 24: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200523

PeopleProducts

Science Brands&

Communi-cation

PeopleProducts

Science Brands&

Communi-cation

Newly created Corporate Wellness Unit

Competence center for 60/40+ and to change consumers’ mind perception of Nestlé to a Food,

Nutrition, Health & Wellness Company

"Fast forward to Good Food, Good Life"

Page 25: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200524

Wellness in action

Coordinate the issuing of corporate nutritional policies Develop and align BABs to health benefits areas

Leverage our scientific strength

Leverage 60/40+

NHW as a value creator and a competitive advantage

Drive internal mindset change towards NHW

Develop NHW concrete actions and business tools Ensure and share best practice on 60/40+

Accelerate the implementation of 60/40+

Develop Nutrition TrainingDrive Wellness Networks & Best Practices

Align corporate and business communication messages around NHW through 60/40+ brand communication

Ensure that Group strategy reflects the NHW orientation, based on products and brand communication plans driven by 60/40+

KEY SUCCESS FACTORS: Ownership - Networks - Collaboration

KEY BENEFITS: Transformation - Speed - Coherence

People Products Brands &Communication Science

Setting direction

Getting alignment

Providing business solutions

Wellnessin action

Page 26: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200525

Manage the accelerated growth of Branded Active Benefits (BABs)

Products with BABs = over 2 bn Swiss francs in Sales

Page 27: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200526

Nutritional product advantage +Consumer relevant communication

Page 28: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200527

The human factor, our people, will always have to play a vital role

The NestléManagement and

Leadership Principles

Nestlé Corporate Business Principles

Page 29: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200528

Safety

Quality

Corporate culture

Non-negotiable core elements

Page 30: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200529

The decentralised "generating demand" frontline needs to be "focussed, fast and flexible“ (Markets, Businesses),

Regionally or even globally run “ensuring supply” back-up necessitates being "slim, cost-efficient and service-driven“ (Factories and Shared Service Centers),

Strategic, consumer insight and R&D driven innovation/renovation (SBU, R&D).

Basic Guidelinesfor organisational set up

Page 31: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200530

Organisational Transformation

A new organisational dimension: Role of the

Center, Role of the Markets and Role of the Market Heads

A long-term transition from traditional businesses into

a Nutrition, Health and Wellness company

Towards a new dimension:The Global Multi-focal Company

Strategic Transformation

In the middle of our transformational challenge

Page 32: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200531

An agile fleet of businesses...

... each one independently strong and flexible, following its own rules to be successful, led by

business specific, management and staff.

Page 33: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200532

To exploit fully the Group potential...

... we need highly interdependent organisations, as we have to leverage our size vis-a-vis our

suppliers, customers, media, governments, etc..

Page 34: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200533

The Nestlé model

1. On-going organic growth target of 5 - 6 %

Resulting in an industry outperforming, long term total shareholder return.

2. Continued year after year improvement of EBITA margin

3. Capital efficiency / Business ROIC

Page 35: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 200534

The course of the company has been set

Now our people must see the journey through

Excellence and Couragein execution

Page 36: Nestlé Investor Seminar A Transformational opportunity ... · Drive internal mindset change towards NHW Develop NHW concrete actions and business tools Ensure and share best practice

Name of chairmanNestlé Investor Seminar - Vevey June 8-9, 2005

Nestlé Investor Seminar"A Transformational opportunity"Peter Brabeck-Letmathe