My Shopping Experience

Assignment 2

By

Funmilayo Ajala

It was the first appearance of the store that drew me in. though not as big as the stores am used to shopping in, but I just moved into the area and I need to look for a place to shop.

It is a bungalow type building, the door is wide open . It has a large banner signpost which is a bit open . It has a large banner signpost which is a bit colourful and the letterings are bold and legible.

ENVIRONMENTThe colour is white both on the outside and

inside and the floor is tiled. The merchandise are arranged in an easy to find way as the space is

not much. You can easily find what you are looking for by scanning through the aisle, but

they are not tagged.

The environment is not noisy though by the side of the road. There is no music playing in the store and it’s warm. It Is filled with merchandised and

arranged to fit in the space available.

There is a smell when you get into the store, nice flowery fragrant. The cash register is located at the other end of the room but one can see everyone that is coming and going from that angle.

There is no security guard at the entrance of the store.

PERSONNEL

You are greeted at the entrance by the person

in charge at the entrance. This is a

neighbourhood store that is run by a family. The

people manning the stores are family members.people manning the stores are family members.

There are about four males in the store, they

greet every customer warmly on entering and

they assist where requested to. There is no

uniform for them.

PRODUCTSOn entering the store you are faced with the display in the picture on the next slide. There is no sales going on in this outlet and the goods are arranged by products. There are no free samples for the products and most of the products are at eye level. level. The least accessible products are the jewelleries and wrist watches which are kept in an enclosed shelve not far from the cashier and the store attendant that sits by the door. They prices are keyed in when you want to pay, you can ask the attendant for the price to be sure you have the budget for it.

CUSTOMERSSome of the customers are single, some couple and a times the families. The customers come in and walk in different aisles, for those who need specific product they walk straight to the need specific product they walk straight to the cashier or the attendant to ask. About 60% of the customers do purchase what they want from the store.

THANK YOU!