mvno solutions: i always shop on … · mvno solutions: i always shop on sundays. who doesn’t...
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MVNO SOLUTIONS:I ALWAYS SHOP ON SUNDAYS. WHO DOESN’T KNOW THAT?Your customers want a seamless experience. Give it to them!
GARTNER
89 PERCENT OF BUSINESSES WILL COMPE TE
MAINLY ON THE CUS TOMER E XPERIENCE.
FORTIF Y YOUR MVNO BUSINESS WITH A SA AS- BASED, PROVEN DIGITAL SERVICES PL ATFORM
Today’s customer has more choices than ever before. In fact, 70 percent of customers visit at least two channels before they make a purchase. In order to compete, MVNOs must provide a consistent and flawless experience across every touchpoint.
BE AGILE , INNOVATIVE AND INTUITIVE!
Ascendon MVNO lowers operational costs enabling companies to shift investments to marketing and branding initiatives aimed at strengthening customer loyalty and retention—imperative to today’s MVNO strategies. Squeezing every IT and Digital Business Support Systems expenditures becomes even more critical, but not at the cost of losing functionality.
Ascendon MVNO delivers:
New features without additional costs
Real time insight into customer behavior to quickly deliver new offers and services that enhance and improve the customer experience
A flexible delivery model built to scale
Because Ascendon is a SaaS, cloud-based platform providers can offer new digital services right now, while moving purposefully toward modernizing front- and back-office systems at their own pace. Only Ascendon can do that!
preferences
identity personalization
CSGI.COM © 2018 CSG SYSTEMS INTERNATIONAL, INC. AND/OR ITS AFFILIATES (“CSG”). ALL RIGHTS RESERVED.
DESIGNED TO DELIVER A SUPERIOR DIGITAL CUS TOMER E XPERIENCE
With the goal to win the loyalty (and mindshare) of consumers, Ascendon MVNO empowers businesses to:
Track and enhance each and every customer relationship with a front-office system of engagement
Enable consumers to effortlessly manage Identity, Digital Lockers and eWallets across any device they desire—not just those managed by the operator
Present personalized service offerings for the consumer based on history, habits and preferences
Leverage an evolved customer model that delivers more insights into consumer behaviors through a single federated identity
DESIGNED TO MEE T THE SPECIFIC NEEDS OF MVNOS
We get it–speed-to-market is paramount, but so is flexibility. Tailored to meet both, Ascendon MVNO:
Delivers a more effective offer management that removes the need for IT experts to set up and configure new products and services
Supplies a unified and API-driven catalog that blends digital and traditional services for maximum revenue and profitability
Offers an order management module that supports complex ordering for traditional services
Provides convergent billing that gives ultimate flexibility to support any business model—today and in the future
Is a real time solution enabling effective omni-channel support with powerful event management and notification capabilities
Supports partner management and settlement capabilities
CSGI.COM © 2018 CSG SYSTEMS INTERNATIONAL, INC. AND/OR ITS AFFILIATES (“CSG”). ALL RIGHTS RESERVED.
WE’RE RE ADY. ARE YOU?
ASCENDON MVNO PUTS MARKETING, BRANDING
AND THE CONSUMER EXPERIENCE AHEAD OF
THE BACK-OFFICE. EASILY AND EFFECTIVELY
MANAGE TRADITIONAL SERVICE OFFERINGS
ALONGSIDE NEW DIGITAL SERVICES. ADD
NEW CONTENT AND HAVE THE FLEXIBILITY TO
SUPPORT MULTIPLE PARTNER REL ATIONSHIPS
THAT UNITES A PORTFOLIO OF SERVICES
WITHOUT EVER LOSING SIGHT OF THE MOST
IMPORTANT COMPONENT: YOUR CONSUMER.
SO GO AHEAD. FOCUS ON WHAT’S IMPORTANT.
ASCENDON MVNO ENSURES YOUR BUSINESS IS
READY FOR TODAY—AND WHATEVER COMES NEXT.