must-do internet marketing for your webstore

37
–Tapping into your existing customers? riving Traffics to Your Online Store The Fundamentals

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Some basic, must-do strategy to drive targeted, buying traffic to your online store. A must read for Small Business E-commerce Success!

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Page 1: Must-Do Internet Marketing for Your webStore

–Tapping into your existing customers?

Driving Traffics to Your Online Store- The Fundamentals

Page 2: Must-Do Internet Marketing for Your webStore

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Table of Contents

• Besides SEO, what are the options available?– Pay per Click – Fastest way to advertise your website– via Forum Market (t-shirtforums.com/ lowyat.net, jbtalks etc)– via Online Market Places – (Ebay, Etsy, Lelong, etc)– Related Communities (Forum, Blogs etc)– Google Product Search (Google Base)– Email Marketing– Affiliate Marketing– Social Media Marketing eg. Facebook, Tweeter– Blogging

Page 3: Must-Do Internet Marketing for Your webStore

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Ask: Who are your customers?

The Goal: Get Found by Targeted Audience

Page 4: Must-Do Internet Marketing for Your webStore

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Drive Traffic from Crowded (targeted) websites

Relevant Forums

Relevant BlogsSocial Networking Sites

(Friendster, Myspace, Facebook)

Relevant Classifieds

Page 5: Must-Do Internet Marketing for Your webStore

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First thing First - Keyword Research

Think like a customer• https://adwords.google.com/select/KeywordToolExternal

Page 6: Must-Do Internet Marketing for Your webStore

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Keyword Research

Suggestion by Search Engine

Page 7: Must-Do Internet Marketing for Your webStore

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Keyword Research

Google Insights for Search• http://www.google.com/insights/search/#

Page 8: Must-Do Internet Marketing for Your webStore

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• Pick Keywords that are highly targeted / relevant to your products

• Use it on your Headline / Title on all marketing message

What’s next?

Page 9: Must-Do Internet Marketing for Your webStore

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PPC - Driving Traffic the Fastest Way

• Pay-per-click (PPC) advertising

Page 10: Must-Do Internet Marketing for Your webStore

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Basic Concepts of Adwords

• Benefits of Google Adwords?– Fastest way to attract customers– Very Targeted– Get prospect to find you

Right Message >Right People >Right Market >Right Time

Page 11: Must-Do Internet Marketing for Your webStore

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Basic Concepts of AdwordsHow much does it cost?

– No fixed price (auction)

Google provide estimated cost per click– You only know after the clicks happen– Good news is

• No Minimum Spend• You control your budget• You control Maximum Cost Per Click• Pause/End the campaign anytime

Page 12: Must-Do Internet Marketing for Your webStore

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Malaysia Pricing

Page 13: Must-Do Internet Marketing for Your webStore

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Adwords Strategies

Strategy for new user– Start with 1 product or 1 category (for new user)– Set a daily budget eg. RM30– Run for 1 month and see the results

Google AdwordLanding Page

Page 14: Must-Do Internet Marketing for Your webStore

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More on Adwords – Must

Google Adwords Kickstart Course ( Free Download) http://www.slideshare.net/neowave/google-

adwords-kick-start-course-presentation

Google Adwords Cheatsheet (Free Download)

http://www.perrymarshall.com/google/

Page 15: Must-Do Internet Marketing for Your webStore

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Forum Marketing

These are places people “hang out”, traffic!!!• http://forum.lowyat.net/GarageSales• http://www.jbtalks.cc• http://www.malaysianbabes.net • Google it “your keyword + forum”

• Read their Rules & Regulation– Common rules, eg. online store link is not allowed to post– Selling tag [WTS], [Selling], etc– Sometimes pre-order is not allowed– Submit IC number to verify your identity?

Page 16: Must-Do Internet Marketing for Your webStore

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Study how other seller post

Page 17: Must-Do Internet Marketing for Your webStore

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Tips for Forum Marketing

Start with 1 post first and see the results

Tips:• If possible, get Ready-Stock Photo (not

manufacturer one)• Get people respond in your thread (to show

your thread is popular)• Don’t simply post for the sake of BUMP (Bring

Up My Post)

Page 18: Must-Do Internet Marketing for Your webStore

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Be Active in Online Market Places

• Market Place – Just some eg…– http://www.ebay.com/ – http://mall.cari.com.my/index.php – http://www.lelong.com.my/ – http://www.haiyo.com.my/index.php– http://www.messonedown.com/ – http://www.mudah.my/ – http://www.bigsale.com.my

• Niche Market Place:– http://www.mysimplifieds.com/fashion– http://www.chictini.com– http://www.shoplette.com/pages/retailers

Tips: Just post a few of your products will do

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Community / Blogs

• Community Website– http://www.shoppingnsales.com– http://pasim.wordpress.com/– http://www.emmagem.com/

• Sign up Google Alerts (stay in the radar)– Participate in forum– Comments on other people blog (Don’t Hard Sell /

Spam!)– Find link building opportunities

Page 20: Must-Do Internet Marketing for Your webStore

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Coupon Sites

Submit Coupon (Discount code at webShaper) toFamous coupon site

– http://www.retailmenot.com/ – http://www.couponsnapshot.com

Page 21: Must-Do Internet Marketing for Your webStore

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Google Product Search + Reviewed Sites

• http://www.resellerratings.com

Page 22: Must-Do Internet Marketing for Your webStore

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Email Marketing

• Email to existing customers• Compile your own list (people

who knows you or love you!, don’t buy database!)

• Discount Code/Free Shipping http://www.webshaper.com.my/learn/video/discount-code.html

• Ensure deliverability. Use email Marketing Program to track.

Page 23: Must-Do Internet Marketing for Your webStore

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Affiliate Marketing

1. Look for websites offering products / services complements with you business.

2. Let affiliates putting up your banner ad / text ad on their website and drive sales to you!

3. Pay your Affiliates a commission for referring sales to your website.

http://www.neowave.com.my/flashdemo/Managing-Affiliate-Marketing-01.htm http://www.neowave.com.my/flashdemo/Managing-Affiliate-Marketing-02.htm

Page 24: Must-Do Internet Marketing for Your webStore

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Social Media Marketing:Facebook & Twitter

Facebook• 300,000,000 users and growing• Malaysia - 3,047,660 people only.• A good platform to engage your customers

and Prospects, easily share products updates and communicate with clients!

Page 25: Must-Do Internet Marketing for Your webStore

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Emarketer 2009 statistics:

Page 26: Must-Do Internet Marketing for Your webStore

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Starting on Facebook (It’s free!)

• Setup Facebook Page (not group – 5k limitation, not personal profile)– http://www.facebook.com/pages/create.php

• Become the first fan of your own page!– Then start grabbing “fans”, minimum 25 to your page so you are

entitled to a username (brand) for your facebook page.• Set a name for your page

– http://www.facebook.com/username/• Grab FanBox Widgets to put on left, right or bottom of your

webShaper Stores.– http://www.facebook.com/facebook-widgets/

• Are you are done! Start Promoting Your Page it via Facebook Ad (select PPC) and get permission to “spam” people!

Page 27: Must-Do Internet Marketing for Your webStore

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Fanbox Widget Preview

Page 28: Must-Do Internet Marketing for Your webStore

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This is how it looks on your store

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What you can do with Facebook Page?

• Build your community / followers• Update latest news and products

(each time you update, new post showing up on their facebook homepage, clients can see and interact! As easy as copy link from your webShaper stores and share it! )

Page 30: Must-Do Internet Marketing for Your webStore

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What you can do with Facebook Page?

• Distribute your coupon code (Starbucks survey on Facebook.com/Starbucks reveal this is their customer top request!)

• Messages directly to their Facebook inbox (function like email marketing ! make sure you don’t spam, again, solid content making sure it’s worth their time clicking)

• Setup Event invitation, Polling and more!• Advertise Your Page in Facebook

(profile specific targeting! Can filter via age, marital status, sex, country and even on their birthday! Imagine giving out a special discount code for the birthday boys and gals! )

Page 31: Must-Do Internet Marketing for Your webStore

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Customer success story

Mwstyles.com – 6500+ fans in 3 months time.

Ethan
If the person agrees to “join your fb page”, they’re already a “qualified”prospect or a loyal repeat customer (and marketing studies say time andtime again that it costs more money to get new customers than it does tokeep existing ones)
Page 32: Must-Do Internet Marketing for Your webStore

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Twitter - MicroBlogging

• Saying something interesting in 140 characters

• Honestly, there’s overlapping with Facebook and we don’t know how well it will work, yet!

• But just go sign up your twitter account and grab your name first! Eg http://Twitter.com/webShaper

Ethan
# Selling: announce arrival or “end of line” on inventory items# Selling: broadcast “did you know?” tweets that remind people of savings opportunities such as “Clearance” sections or discount codes# Selling: broadcast tweets with exclusive deals (this requires tact as to not be perceived as spam); using unique URL’s for track back validates Twitter as the traffic source# Research: post questions to Followers for comment (on Twitter) or direct them to poll on main website # Branding: tweet about topics that the brand is passionate about to emotionally connect with Followers# Trust Building: offer helpful advice/tips in areas where the merchant is trying to establish thought leadership# Product Awareness: post tweets about useful product features or new ways to solve old problems
Page 33: Must-Do Internet Marketing for Your webStore

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Blogging - help boost your trust & sales!

• Blogging can help you ….– Establish yourself as expert in what you do (sell)– Build personal touch and relationship with your clients

• GYM likes Blog for its unique, constantly refreshed contents• Learn from website like www.woot.com, every time they

announced a new product, they blog about that product first.

1 day. 1 deal.

Page 34: Must-Do Internet Marketing for Your webStore

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Recommended Resources + Reading

http://www.webshaper.com.my/blog/

http://www.practicalecommerce.com/

http://www.getelastic.com/

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Any questions? Just email [email protected]

谢谢

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Join us and Stay updated!

Twitter.com/webShaper

[email protected]

Facebook.com/webShaper

Facebook.com/MalaysiaOnlineStore

Page 37: Must-Do Internet Marketing for Your webStore

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