designing your webstore for multiple user devices
DESCRIPTION
Responsive site design is here to stay. The debate over whether online retailers need a mobile site, one that adapts to various devices - computers, tablets and smartphones - is over. Responsive site design means that you don't have to separate your site into various versions specific to any one computer, tablet, or smartphone. In the past, multi-site designs resulted in twice curation and a higher likelihood of broken links, errors, and/or omissions. As the user switches from their laptop to iPad, the website automatically switches to accommodate for resolution, image size and scripting abilities. In other words, the website should have the technology to automatically respond to the user’s preferred experience and device. Responsive sites eliminate the need for a different design and development phase for each new gadget. Regardless of what device a customer is using to access your site, they'll see all of the content you have to offer. Customers will no longer experience “partial-content” on mobile versions of your site. They will immediately experience readable content and you’ll immediately experience reduced bounce rates due to the supplied immediacy.TRANSCRIPT
DESIGNING YOUR WEBSTORE FOR MULTIPLE USER DEVICES
PRESENTER
YVAN LAMOUREUX PRINCIPAL & CREATIVE STRATEGIST
WHAT IT MEANS TO YOU
UNDERSTANDING THE ROLE OF
MOBILE TODAY
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@YvanJLam
We Mastered Distribution of Content
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IMAGE: An American girl listens to a radio during the Great Depression.
RADIO
We Mastered Instant Content to a
Vast Audience
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IMAGE: Family watching television 1958 TELEVISION
We Mastered Demonstration of Key Features and Emotion
through Story
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SO WHAT HAS CHANGED?
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IMAGE: The CERN datacenter with WWW and Mail servers.
THE WEB
We Mastered the Democratization of
Mass Media
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NEW MEDIA HAS BECOME
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IMAGE: Bell on the telephone in New York (calling Chicago) in 1892
SMARTPHONE
We Mastered Messaging
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CONSUMER USE OF MOBILE DEVICES
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80%
Source: www.emarketer.com
of the US population will use a Mobile Phone by 2016
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50% Source: www.emarketer.com
of North America’s Population will use/adopt tablet by 2016
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Source: www.msdn.microsoft.com
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CLICKED ON
OPENED
69%
56%
27%
41%
Mobile Phone PC
MOBILE OPPORTUNITY!
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Source: www.compendium.com
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92% Text Messaging 92% Taking Photos
84% Internet Browsing 76% E-Mailing
59% Social Media 55% Maps
Source: www.tatango.com
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Mobile Phone: $97.39 Tablet: $96.11 PC: $91.86
Source: www.returnpath.com
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NEW MARKETING LANDSCAPE
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NEW MULTI SCREEN WORLD
Source: www.google.com
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NEW MULTI SCREEN WORLD
Source: www.google.com
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HOW TO ADAPT
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POOR EXPERIENCE EXCELLENT EXPERIENCE
RESPONSIVE AVERAGE WEBSITE
A NEW EXPERIENCE
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Size: Buttons should be at least 44px Placement: keep inks/buttons to the center and/or left
Space: separate links to avoid touching two links at once Avoid: hovers & other interactive features that carry “Flash” Don’t Say: “Click Here” 43% mobile users are tapping.
ENGAGING MOBILE FEATURES
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MOBILE-AWARE (MULTI-SITE) Simple improvement without specialization of existing site
Design-only tactic
(GOOD)
MOBILE DESIGN: 2 APPROACHES
RESPONSIVE Deliver a customized mobile experience
Special Design + code
(IDEAL)
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MOBILE AWARE (ADAPTIVE)
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RESPONSIVE
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RESPONSIVE: LIVE VIEW
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BENEFITS OF RESPONSIVE
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Mobile viewers have a higher conversion rate and lower bounce rate when using an adaptive website.
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No need to manage and build multiple sites for multiple devices means less time and money spent on development.
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No need to build a costly web app for iPhones, iPads, Android, etc.
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Better brand and webstore experience consistency.
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Adaptability for other devices down the road.
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Less development means less overhead, and more cost savings.
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COMMON RESPONSIVE
LAYOUTS
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1. Mostly Fluid 2. Column Drop 3. Layout Shifting 4. Tiny Tweaks 5. Off-Canvas
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MOSTLY FLUID
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COLUMN DROP
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LAYOUT SHIFTING
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TINY TWEAKS
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OFF-CANVAS
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CONSIDERATIONS FOR YOUR
WEBSTORE SITE
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ENSURE THAT CONTENT FLOWS
LOGICALLY
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TREAT LAYOUT AS AN
ENHANCEMENT TO BUYING
HABITS
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LET THE CONTENT, NOT
THE DEVICE DETERMINE
BREAKPOINTS
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DON’T GO OVERBOARD
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TOP-DOWN HIERARCHY OF INFORMATION
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LINKS TO DEEPER DIVES
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THE FUTURE IS NOW,
CONDITIONAL LOADING
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SERVE THEM WHAT THEY WANT
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• It reduces the load on the content hosts. • It reduces the load on the application servers. • It speeds the delivery of requested resources
to end users. • It reduces bandwidth usage between servers.
• It improves scalability for websites that create or serve dynamically generated content.
CONDITIONAL LOADING NOT ONLY HELPS PERFORMANCE
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CONCLUSION
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WHAT IS NEXT?
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YV
AN
L
AM
OU
RE
UX
• Over 15 years of national and international experience in Marketing, Advertising, and Design for retail, pharmaceuticals, food and beverage, and industrial applications. • Practical knowledge public relations, web design, social media, brand identity development, promotional campaigns, integrated SEO, and content marketing. • Passion for New Media led him to founding Crankworks Creative Inc. www.crankworkscreative.com @YvanJLam http://ca.linkedin.com/in/ yvanlamoureux