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MR050B SERIES DEHYDRATOR
USER MANUAL
Bulletin AE01B-A0553-001 Rev: M © 2009 - 2012 CommScope, Inc. All rights reserved (04/12)
MR050B SERIES DEHYDRATOR USER MANUAL
2
Section 1 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31.1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31.2 Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31.3 Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31.4 Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Figure 1 Summary Alarm Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Figure 2 Discrete Alarm Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Figure 3 Control Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51.5 SpecificationsMR050BDehydrator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Section 2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62.1 Unpacking and Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62.2 Controls and Displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62.3 InstallingtheDehydrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62.3.1 19”RackMountingorsetonshelf . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62.4 Power Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62.4.2 Safety Ground . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72.4.3 TesttheDehydrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72.5 ConnectingtheAlarmOutputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72.6 ConnectingDehydratortotheTransmissionLine. . . . . . . . . . . . . . . . . . . . . . . . . . .72.7 PurgingtheTransmissionLine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Section 3 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83.0 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83.1 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83.2 Desiccant Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83.3 Annual Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83.4 Checktheelectricalconnections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83.5 Checkthedutycycle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83.6 Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83.7 UnitShutdownandRemoval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83.8 Service Restoration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Section 4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Problem/Condition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Figure 4 MR050B-31015 Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Figure 5 MR050B-31215 Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Figure 6 Pneumatic Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Section 5 Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Desiccant Kit MR050B-KIT-DSCNT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Compressor Kit MR050B-KIT-CPRSR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Section 6 Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146.0 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146.1 In Case of Trouble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146.2 Initial Steps by CommScope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156.3 Repair Center Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Table Contents
MR050B SERIES DEHYDRATOR USER MANUAL
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1 .1 Introduction
Thismanualcontainstheinformationyouneedto install, operate, and maintain your MR050B Seriesdehydrator.Pleasetakethetimetoreadthismanualbeforeattemptingtooperateorservicetheunit.
This appliance is not intended for access by the general public .
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety .
1 .2 Description
MR050BSeriesdehydratorsprovidedryairforpressurizing small (up to 280 liters, or 10 cubic feet, in volume) antenna and transmission line systems.Thedehydratorsproduce-40ºC(-40ºF)dew point dry air at a nominal rate of 1.4 liters (0.05 cubic feet) per minute up to a total of 8495 Iiters (300 cubic feet) on a single desiccant canister.
Eachdehydratorconsistsofanelectrically-driven air compressor, a desiccant canister, an automatic transmission line pressure sensing system,andalarmoutputshousedinarigidmetalchassis.Itisdesignedtomountdirectlytotherack,directlyonawall,orasafree-standingunit.Thefrontpanelfeaturesacontrolinterfacewithdisplayforalarmsandpressure.Foreasyserviceability, power connections, alarm output connections,andthedesiccantcanisterareeasilyaccessiblefromthefrontoftheunit.
TheMR050Bmaintainstransmissionline
pressures between 2.0 and 3.4 kPa (0.3 and 0.5psig).Itisintendedforusewithhighperformancemicrowaveantennasandearthstation antennas.
1 .3 Operation
MR050Bseriesdehydratorsincludeacompressor,colorindicatingdesiccant,highandlow-pressure sensors, and a low-pressure alarm sensor.
Whensystempressurefallstoapresetlowlimit,thelow-pressuresensoractivatesthecompressor.Airischanneledthroughadesiccantcanister,wheremoistureisadsorbed.Theairexitsthedryingcanisterat-40°C(-40°F)dewpoint.Itisthenchanneleddirectlytoaninternal 4-port manifold.Whensystempressurereachesapresethighlimit,thehigh-pressuresensorshutsoffthecompressor.Acheckvalvepreventssystemdryairfromretreatingbackthroughthecompressor.
Ifsystempressurefallssignificantlybelowthelow-pressuretriggerpoint,thelow-pressurealarm sensor will activate an alarm contact. Thisalarmisanindicationofasignificantsystemleakoradehydratorfailure.
1 .4 Alarms
TheMR050BoffersLowPressureandExcessRun alarms as a standard feature. Indicated onasummaryalarmconnection.ThediscretealarmoptionincludesLowPressure,ExcessRunandPowerFailalarmswhichreportthroughdiscretecontacts.Alarmconditionsareindicatedonthedisplay.ThealarmsareFormCdrycontactsandhaveconnectionoptionsforNormally Open (NO) or Normally Closed (NC) configuration.
Theexternalalarmmonitoringsystem(suppliedbyothers)isconnectedtotheterminalstriplocatedonthefrontoftheunit.Asmallslottedscrewdriverisnecessarytomaketheconnections.
Refer to Figure 1 and 2 for correct locations and colorsofthewiresonthealarmterminalstrip.
Section 1General Information
MR050B SERIES DEHYDRATOR USER MANUAL
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Alarm Definitions:
Summary: ActivateswhentheHighPressure(only indicated on summary contacts),ExcessRun,and/orLowPressurealarmsaretriggered.Thesummary alarm does not report Power Fail.
Power Fail: Activatesopenwhenpowerisremovedfromthedehydrator.Thisincludesturningthepoweroffattheswitch.
Excess Run: Factory strapped run time set in accordancewiththenormalruntimeforthedehydratorapplication.Selectable times are 1, 10, 30, 120 and240minutes,withthe10minuteselectionusedontheMR050Basthedefaultsetting.
Low Pressure: Ifsystempressurefallsbelowthelow-pressure trigger point (factory setontheMR050B),thelow-pressure alarm sensor will activate analarmcontact.Thisalarmisanindicationofasignificantsystemleakoradehydratorfailure.
Figure 1 Summary Alarm Terminal
Note: All of the alarms clear and reset automatically, but can be manually reset in the display menus . However, if the alarm condition still exists, the alarm will return immediately after being reset .
WIRE FUNCTION REFERNCEWIRE
TERMINAL COLOR ALARMFUNCTION
1 WHITE EXCESS RUN NO2 TAN EXCESS RUN COM3 BLUE EXCESS RUN NC4 BROWN SUM NO5 PINK SUM COM6 GREEN SUM NC7 BLACK POWERFAILNO8 VIOLET POWERFAILCOM9 RED POWERFAILNC10 ORANGE LOWPRESSURENO11 YELLOW LOWPRESSURECOM12 GRAY LOWPRESSURENC
WIRE FUNCTION REFERNCEWIRE
TERMINAL COLOR ALARMFUNCTION
1 BLACK SUMMARY NC2 WHITE SUMMARY COM3 RED SUMMARY NO
BLACK
RED
WHITE
WHITE
GREENPINKBROWNBLUETAN
BLACK
VIOLET
REDORANGEYELLOWGRAY
Figure 2 Discrete Alarm Terminal
MR050B SERIES DEHYDRATOR USER MANUAL
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1.5 Specifications MR050B Dehydrator
Cut Out Pressure, kPa (psig) 3.5 (0.5)
Cut In Pressure, kPa (psig) 2 (0.3)
Outputcapacity 85SLPH,1.4SLPM (3.0SCFH;0.05SCFM) (total,approx.)
OutputDewPoint, -36°C(-33°F) or better
OperatingTemperature 1°to+40°CRange (34°to+104°F)
Electrical Input 24/48 Vdc 115/240Vac,50/60Hz (withac-to-dcadapter)
Power Consumption 11 watts continuous
Output Connectors 3/8” polytube, compression
Dimensions Height,cm(in) 13.2(5.2) Width,cm(in) 43.9(17.3) Depth,cm(in) 20.3(8.0)
Netweight,kg(lb) 7.26 (16)
Alarms
Power Fail Alarm loss of input power
ExcessRunAlarm 10minutes,factoryset
LowPressureAlarm factoryset
HighPressureAlarm factoryset
Figure 3 Control Board
NOT IN USE
48 Vac COMP OUTPUTP7
(MR050B ONLY)
SUM ALARMP8
(NO/NC)
KEYPADJ4
DISCRETE ALARMSP9
115 Vac COMP
OUTPUTP4
(MT/PMT SERIES)
Vdc INPUTP2
(MR050B ONLY)
LOW PRESSURE SENSOR
U4
HIGH PRESSURE SENSOR
U2
USBP1
SOLENOID(FILTER DRAIN
MT/PMT SERIES)
P6
AC MAIN
[
[
MR050B SERIES DEHYDRATOR USER MANUAL
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Section 2 Installation2 .1 Unpacking and Inspection
Open Carton
Removethetoppieceoffoampackaging.Carefullyremovetheinstallationaccessories,manual,anddehydrator.Checkthedehydratorforshippingdamagesuchasdentsorlooseparts.
2 .2 Controls and DisplaysDefault password is 1111
Familiarizeyourselfwiththecontrolsanddisplayspriortoinstallingortestingthedehydrator.
Keypad Controls:
Advancesdisplay(scrollsahead)tothenextdisplayorprogrammodewithoutchangingthevaluesinthemicroprocessormemory.
Numerically increase displayed settings in displaywindow.Whendepressedlongerthan1/2secondscrollingwilloccuratafaster rate.
Numerically decrease displayed settings indisplaywindow.Whendepressedlongerthan1/2secondscrollingwilloccurat a faster rate.
Entersintothemicroprocessormemorythevaluesdisplayedinthewindowandadvancesdisplay(scrollsahead)tothenextprogramordisplaymode.
Usedtoallowtheuserquickaccesstothesystem event log.
2 .3 Installing the Dehydrator
2 .3 .1 19” Rack Mounting or set on shelf
MR050Bcanbemountedinstandard19inchequipmentrack,mountedtoawallwithear’sorplacedonanoptionalshelf.
2 .4 Power Connections
Confirmyourdehydratorelectricalinputmatchestheavailablepower.
Ensure an electrical safety ground is installed on thegroundstudlocatedadjacenttothepowerinput connector. (It is intended to be customer installedinthefieldtoyourhalogroundingsystem.)
115Vav60Hz/240Vac50Hz 24 Vdc/48 Vdc
2 .4 .1 AC Power
AC units can be connected into a standard 15 Amppowerreceptacleofthepropervoltageviathepowersupply.Makesurethepowercircuitis properly grounded. Two power cords are supplied, one 115 Vac American and one 240 Vac International.
CAUTION:
This unit is designed for connection to a single phase power source . Connection to a 3 phase power source will cause significant damage to internal components .
CAUTION:
Proper electrical connection is required . It is suggested a licensed electrician be contracted to connect the AC wiring to the unit, if it is connected directly to the mains . Failure to properly connect the power wires could result in a dangerous electrical shock hazard .
MR050B SERIES DEHYDRATOR USER MANUAL
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Note:
If the transmission lines have not been purged, continue with section 2 .7 . Otherwise proceed to section 3 .
2 .7 Purging the Transmission Line
Airinthetransmissionlinesystemmustbereplacedwithdryairtoensuresatisfactoryoperationofthetransmittedsignal.
1. Determinethetotalsystemvolume.
2. Dividethesystemvolumebytheflowrateofthedehydrator(3.0SCFH)todeterminethenumberofhoursneededforthepurgecycle.
3. Openthefarendofthetransmissionline.
4. Operatethedehydratorforthreepurgecycles.
Ifitisnotpossibletoopenthefarendofthetransmissionline,followthesesteps:
1. Connectthedehydratortothetransmissionlineandpressurizethesystem.Thesystempressureshouldreach0.5psig.
2. Wait15minuteswhiletheairabsorbsmoistureinthesystem,thendisconnectthedehydratorfromthetransmissionlineandallowtheairtovent.
3. Repeat steps 1 and 2 twelve times to purge thesystem.
2 .4 .2 Safety Ground
Ensure an electrical safety ground is installed on thegroundstudlocatedadjacenttothepowerinput connector. (It is intended to be customer installedinthefieldtoyourhalogroundingsystem.)
2 .4 .3 Test the Dehydrator
TurnthedehydratorONandchecktheoutputportontherearoftheunittomakesureairisflowing.
2 .5 Connecting the Alarm Outputs
Toconnectthealarms,locatethealarmoutputterminalblockonthefrontoftheunit.
(See section 1.4 for alarm location)
2 .6 Connecting Dehydrator to the Transmission Line
CAUTION:
Check the antenna and transmission line system pressure rating before connecting the dehydrator to the system .
Insertoneendofthe3/8”polytubefeedlinetubingintothecompressionfittingononeofthedehydratoroutputports.Tightensecurelywitha9/16”wrench.Becarefulnottoovertighten.Connecttheotherendofthepolytubetothetransmission line.
Whitestripewire:+
MR050B SERIES DEHYDRATOR USER MANUAL
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Section 3Maintenance3 .0 Maintenance
TheMR050BDehydratorrequiresrelativelylittle maintenance to ensure satisfactory operationoverlongperiodsoftime.Thissectionoutlinestherecommendedannualpreventivemaintenancefortheunitandthesuggestedoverhaulforevery3000hoursofcompressoroperation.
3 .1 Preventive Maintenance
TheannualmaintenanceofaMR050Bconsistsofapreventativemaintenanceinspectionofthedehydrator.
Thesetaskscaneasilybeperformedinthefieldwiththeunitconnectedtothetransmissionlinesystem.
Inadditiontotheannualinspection,acompleteoverhaulisrecommendedevery3000hoursorsooner if local conditions warrant.
3 .2 Desiccant Canister Replacement
Asthedesiccantbecomessaturatedovertime,itwillchangefrombluetopinkororangetogreen.Whenthedesiccantisexhausted,therewillbeadegradation of performance. In order to replace thedesiccant,simplyturntheunitoff,disconnectthedesiccantcanisterfromthepneumaticlines,andreplacetheentirecanister.
3 .3 Annual Inspection
Inspectionincludescheckingforlooseordamagedhoses,fittings,andelectricalconnections.Removethedesiccantcanisterandverifythattherearenoleaksinthepneumaticlines.
Warning:
Electrical Hazard! Unplug power cord before servicing unit .
3 .4 Check the electrical connections .
Checkthescrewatthepowerinputconnectortoensurethattheacpowercordissecurelyterminated.Checkthescrew-inalarmterminalstoensurethatallwireconnectionsaretight.
A loose or damaged connection may result in erratic operation and unnecessary downtime. Refertothetroubleshootingsectionifanelectrical problem is encountered.
3 .5 Check the duty cycle .
Checkthehourmeteronthefrontpaneltodeterminethedutycycleofthedehydrator.
Ifthedehydratorhasbeenrunningformorethan10%ofitsinstalledtime,checkthesystemsforleaks.
3 .6 Parts Replacement
WhentheMR050Bdehydratorunitisinneedofservice,themaincomponentsaresimplyreplaced.Thecompressor,desiccantcanister,and control module are all meant to be replaceableparts.ThepartscanbepurchasedfromCommScopeforfieldreplacement,ortheunitcanbesenttotherepaircenterforcomponent replacement.
3 .7 Unit Shutdown and Removal
InordertoperformanoverhaulontheMR050B,theunitmustbeturnedoffandremovedfromservice.Asthisisbeingdone,thelowpressurealarmmayactivatethroughareportingalarmsystem.Personnelmonitoringsuchanalarmshouldbenotifiedinadvancesothattheyareawareofthefactthatserviceisbeingperformed.Itisalsonecessarytodisconnectthedehydratordryairoutputfromthewaveguidesystemduringtheoverhaul.
MR050B SERIES DEHYDRATOR USER MANUAL
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Removethechassistopandfrontpanelsforoverhaul.
1. Unplugtheunitfromthepowersupply.
2. Followtheinstructionsincludedinthecompressorreplacementkit.Whenthereplacement is complete, reinstall.
3 .8 Service Restoration
RECOMMENDATION:
Verify unit operates normally and return to service.
MR050B SERIES DEHYDRATOR USER MANUAL
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Section 4TroubleshootingIfyouexperiencedifficultywithyourdehydrator,usethetroubleshootingproceduresdescribedbelow.
Caution: Electrical troubleshooting requires access to potentially dangerous voltages and should only be performed by a licensed electrician
Problem/Condition Solution
Dehydratordisplaydoesnotlight,unitdoesnotrun.
Ifthedisplaylightfailstolight,makesuretheunitisplugged in and power outlet is operating. Ifyoustillhavenolight,unplugtheunit,removetheunitcoverandcheckforlooseconnections.Refertothewiringdiagram for proper connections. ChecktoassurethatthefuseisOK.Checktoassurethatproperacvoltageisbeingsuppliedtotheinput.
Low-pressurealarmactivated.
Plugtheunitoutputwithfingerandobservepressuregauge.Thepressuregaugelineshouldreadapproximately0.5psigandthealarmshouldclear.Ifalarmdoesnotclear,remove cover and verify tubing and wiring connections are secure. Ifthepressuredoesnotremainconstantafterpluggingtheoutput,applyleakdetectortoisolatetheleakinthedehydrator(exercisecarewhenapplyingsolutionnottowet wiring or electronics). IftheproblempersistscontactCommScopeCustomerService.
Compressor does not turn OFF. Checkforleaks.
MR050B SERIES DEHYDRATOR USER MANUAL
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Figu
re 4
MR
050B
-310
15 W
iring
Dia
gram
B4
B5
A1
A2
P2
Vdc
IN
PU
T
WHITE
BLA
CK
PO
WE
R
SWITCH
48 V
acO
UTP
UT
P8
SU
M
ALA
RM
CO
MP
RE
SS
OR
+ -
BLACKWHITERED
MR050B SERIES DEHYDRATOR USER MANUAL
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Figu
re 5
MR
050B
-312
15 W
iring
Dia
gram
B4
B5
A1
A2
P2
Vdc
IN
PU
T
WHITE
BLA
CK
PO
WE
R
SWITCH
48 V
acO
UTP
UT
P8
SU
M
ALA
RM
P9
DIS
ER
ETE
ALA
RM
CO
MP
RE
SS
OR
}+ -
WHITE
TAN
BLU
EB
RO
WN
PIN
KG
RE
EN
BLA
CK
VIOLE
TR
ED
OR
AN
GE
YELLOW
GR
AY
MR050B SERIES DEHYDRATOR USER MANUAL
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Figu
re 6
Pne
umat
ic D
iagr
am
4PORTOUTP
UTMANIFOLD
CO
MP
RE
SS
OR
CHECK
VALVE
INP
UT
BULK
HEAD
FITT
ING
OU
TPU
TBULK
HEAD
FITT
ING
DISPOSABLE
D
ES
ICC
AN
T C
AN
ISTE
R
U2
LOW
PR
ES
SU
RE
SE
NS
OR
MR050B SERIES DEHYDRATOR USER MANUAL
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Section 5Replacement Parts
Section 6Customer Service6 .0 Introduction
CommScope provides in-warranty and out-of-warrantyrepairsaswellasdehydratorandcompressoroverhaulsfromseveralRepairCenters.CoordinationoftheseservicesisprovidedthroughthenearestSalesOfficeorCustomerServiceCenter.TheCenterisalsopreparedtohelpyouwiththefollowing:TechnicalAssistanceTroubleshootingRepairsLoanerUnitsSparePartsInstallationMaterialsSystem Accessories.
6 .1 In Case of Trouble
Thefirststepyoushouldtakeiftroubledevelopsusingadehydratoristoreadtheoperatorsmanualandfollowthetroubleisolatingprocedures given in it.
Ifthestepsinthemanualdonotidentifyandremedytheproblem,thencontactanCommScope Customer Service Center for 24-hourtelephoneassistance.RecordtheModelNumber (e.g. MR050B) and Serial Number from theproductlabel,asyouwillbeaskedforthesewhenyoucall.Twomainlocationsarecurrentlyavailabletohelp:
COMMSCOPE3 Westbrook Corporate Center, Suite 900Westchester,IL60154USA
From North AmericaTelephone:1-800-255-1479Fax(U.S.A.):1-800-349-5444
InternationalTelephone:+1-779-435-6500FaxNumber:+1-779-435-8579
Web AccessInternet: www.commscope.comEmail: #[email protected]
Desiccant Kit MR050B-KIT-DSCNT
Compressor Kit MR050B-KIT-CPRSR
Gotocommscope.comeCatalogforthemostcurrentpartsavailableforyourdehydrator.
http://awapps.commscope.com/catalog/andrew/catalog.aspx
MR050B SERIES DEHYDRATOR USER MANUAL
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6 .2 Initial Steps by CommScope
Whenyourcallorfaxcommunicationisreceived,theCommScopestaffwillworkwithyoutopinpointthepossiblecauseoftrouble.Ifthepressurizationequipmentissuspect,theywill:
• ask for your unit Model Number and Serial Number
• checkthewarrantystatusoftheunit
• advisetheavailabilityofaloanerunit
• provideanestimateofthecostforinspectionandrepairs,iftheunitisout–of–warranty
• faxaReturnMaterialAuthorizationSheettoyou.
6 .3 Repair Center Process
A method of Payment must be provided prior to issuing of RMA regardless of warranty status .
IN–WARRANTY REPAIR: Most CommScope pressurization products carry a warranty of one tothreeyears,dependinguponmodelnumber.Warranty details are available on our web page.Ifyourunitfallswithinitswarrantyperiod,inspection and repairs will be performed at no chargeandtheunitwillbepromptlyreturnedto you. If a warranty unit is deemed no problem foundaninspectionfeeandfreightwillbechargedtothecustomer.
OUT–OF–WARRANTY REPAIR: We will inform youwiththecostofrepairandobtainyourapprovaltoproceedwithrepairsor,ifyouelectnottohavetheunitrepaired,yourinstructionsondispositionofyourunit.Whenrepairsarecomplete, we will return your unit and invoice youfortheinspectioncharge,materialsusedfortherepairandlaborappliedtocompletetherepair.Ifyouelectednottorepairtheunit,wewillinvoiceyoufortheinspectionandfreightchargeifunitistobereturned.
LOANER UNITS:Loanerunitsareavailablefromtherepaircentertomaintainyoursystem
whilerepairsarebeingperformed.Ifyoufeelyou need a loaner, please contact us at (817) 864-4160.AP.O.forthefullvalueoftheunitmustbeissuedpriortoshipment.AlsocontactuswhentheloanerisreadytobereturnedsothatwecanissueaNEWRMAnumbertoidentifyyourreturnandcreatetheappropriatecredit to your account. Damages to loaner will bedeductedfromtheP.O.
PACKING INSTRUCTIONS: Pack your unit securelyforshipmenttotheRepairCenter.If you received a loaner unit, we suggest you usetheboxandpackingmaterialstoreturnyourunit.Otherwisewehavefactorypackingmaterials available for a nominal fee. Enclose a completedcopyofthisforminsidetheboxandclearly mark your Company Name and RMA: XXXXXXXonoutsideofthebox.AddresstheboxtothefollowingShip–ToAddress:
COMMSCOPE PRESSURIZATION SERVICE CENTERRMA# XXXXXXX11312S.PIPELINERD.EULESS,TX.76040-6629
Please note, Units received with Biological/animal contamination will be returned unrepaired or scraped after notification and you will be invoiced for inspection and freight .
CONTACT NUMBERS:Ifyouhaveanyquestionsabouttherepairprocessorstatusofyourunit,pleasecontactusdirectlythroughoneofthefollowingmethods–Telephone(below)
TEL: 817-864-4150 817-864-4155
FAX: 817-864-4179