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TRANSCRIPT
October 2014
Monthly Performance Pack
Christopher Duggan, BBC iPlayer
BBC Communications
07753302778 | [email protected]
Monthly summary – October 2014
Slide 2
• October saw 318 million programme requests on BBC iPlayer, the second highest monthly request figure ever (only March 2014 has beaten this, with 320m). Average daily requests increased in October to 10.2m, also close to record-beating.
• (Note: measurement issues in August and September meant that we were unable to capture around 15 million requests, we estimate, in those months. More details are on slide 4.)
• The big autumn titles dominated the top 20 for TV programmes, as expected – The Apprentice, The Great British Bake Off and Doctor Who. Drama series Our Girl also continued to perform very strongly.
• In October there was 80m requests on BBC iPlayer for radio programmes, an all time record. The return of The News Quiz proved popular in October along with the breakfast shows for Radio 1 and Radio 2, and Premier League Football.
• The proportion of requests across the 4 screens remained fairly stable in October, with computers delivering 30% of requests, tablets 23%, mobiles 19% and TV platforms 19%. For TV viewing only, requests from computers made up 23% of the total – behind TV platforms (25%) as well as tablets (28%) for the first time.
• Note: we have included September top 20 tables in this report as well as October, since data issues prevented us from publishing a report in September 2014.
Consistent with previous months:
• The profile of BBC iPlayer users has evened out over time in terms of male/female ratio, but remains strongly under-55 in
terms of age, which is younger than the typical TV viewer or radio listener’s profile (although more in line with home broadband users)
• BBC iPlayer is used for TV at roughly the same time of day as linear TV viewing, although there is proportionally more daytime and late-peak use. For radio, BBC iPlayer is used far more in daytime than traditional radio listening, which peaks at breakfast-time
Index
Slide 3
Page Content
4-8 Monthly BBC iPlayer requests by media type and device type
9 Notes about the data in this report
10 Weekly request latest 6 months
11 Top TV programmes (September data is on slide 13)
12 Top radio programmes (September data is on slide 14)
15 TV and radio requests - live vs catch-up
16 Use of BBC iPlayer for TV by time of day
17 Use of BBC iPlayer for radio by time of day
18 Profile of BBC iPlayer users
19 Glossary
Total monthly BBC iPlayer requests across all platforms, since 2009
October saw 318 million programme requests on BBC iPlayer, the second highest monthly figure ever, with only March getting more at 320m.
Some data was not captured in August and September 2014 – we estimate around 3.5m requests in August, and 11.5m
requests in September, but since we cannot accurately assess by device or date, we are not including our estimates in bar charts in this report.
Slide 4
16
18
27
24
25
25
26
25
26
26
29
28
32
30
33
30
33
31
27
28
28
31
32
32
35
32
38
33
37
36
37
40
40
44
46
44
46
46
48
45
49
42
45
46
50
49
40
42 61
68
72
74
76
69
77
74
69
63
68
69
74
67
72
64
71
70
66
64
75
80
45
50 52
52
55
51
62
59
61
71
78
86
88
87
84
93
97
86
87
91
86 108
109
114
127
117
122
108
122
120
117
115
113
134
139
143
145
14
6
142
140
138
125
130
151
150
165
167
174
212
194
200
183
181
170
164
159
176
200
198
202 2
42
234
248
204
202
190
165
179
184
237
62
69 78
76
81
76 87
85
87 97 107
114
120
116
118
123
130
117
114
119
114 1
39
141
145
162
148
160
141 159
157
153
155
153 1
78
185
18
7
191
192
190
185
187
167
175 1
96
199
213
207
217
272
26
2
272
257
257
239
242
234
245 263
266
271
315
301
320
268
273
260
231
243
259
318
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ct
Requests for TV programmes
Requests for radio programmes
Please refer to slide 9 for guide notes
Mill
ion
s o
f re
qu
est
s p
er m
on
th
SO
ME
DA
TA
MIS
SIN
G
0.6
0
.7
0.9
0
.8
0.8
0
.8
0.8
0
.8
0.9
0
.9
1.0
0
.9
1.0
1
.1
1.1
1
.0
1.1
1
.0
0.9
0
.9
1.0
1
.0
1.1
1
.0
1.1
1
.1
1.2
1
.1
1.2
1
.2
1.2
1
.3
1.3
1
.4
1.5
1
.4
1.5
1
.6
1.6
1
.5
1.6
1
.4
1.4
1
.5
1.7
1
.6
1.3
1
.4
2.0
2
.4
2.3
2
.5
2.4
2
.3
2.5
2
.4
2.3
2
.0
2.3
2
.2
2.4
2
.4
2.3
2
.1
2.3
2
.3
2.1
2
.1
2.5
2
.6
1.6
1
.8
1.7
1
.7
1.8
1
.7
2.0
1
.9
2.0
2
.3
2.6
2
.8
2.9
3
.1
2.7
3
.1
3.1
2
.9
2.8
2
.9
2.9
3.5
3
.6
3.7
4
.1
4.2
3
.9
3.6
3
.9
4.0
3
.8
3.7
3
.8 4.3
4
.6
4.6
4
.7 5.2
4
.6
4.7
4
.5
4.2
4
.2 4.9
5
.0
5.3
5
.6
5.6
6
.8 6.9
6
.4
6.1
5
.8
5.7
5
.3
5.1
5
.9
6.5
6
.6
6.5
7
.8
8.4
8
.0
6.8
6
.5
6.3
5
.3
5.8
6.1
7
.7
2.1
2
.4
2.5
2
.5
2.6
2
.5
2.8
2
.7
2.9
3
.3
3.6
3
.7
3.9
4
.2
3.8
4
.1
4.2
3
.9
3.7
3
.8
3.8
4.5
4
.7
4.7
5.2
5
.3
5.2
4
.7 5.1
5
.2
4.9
5
.0
5.1
5.8
6.2
6
.0
6.2
6.8
6
.1
6.2
6
.0
5.6
5
.7 6
.3
6.6
6
.9
6.9
7
.0
8.8
9.3
8
.8
8.6
8
.3
8.0
7
.8
7.5
8.2
8
.5 8.9
8
.7
10.2
1
0.7
1
0.3
8
.9
8.8
8
.7
7.5
7.8
8
.6
10.2
Ja
n 0
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Daily TV requests
Daily radio requests
Average daily BBC iPlayer online requests
Slide 5
Mill
ion
s o
f re
qu
est
s p
er
da
y (
ave
rag
e m
on
thly
)
Average daily requests increased in October to 10.2 million, close to the records seen earlier in 2014.
Some data was not captured in August and September 2014 – we estimate around 3.5m requests in August, and 11.5m requests in September, but since we cannot accurately assess by device or date, we are not including our estimates in bar charts in this report.
Measurement
correction
Please refer to slide 9 for guide notes
SO
ME
DA
TA
MIS
SIN
G
43 42 45 56 54 59 51 49 50 43 45 49 62
53 53 57 71 69
77 68 65 58 51 57 61
72
102 102 97
110 105 105
82 90 86
77 72 71
96
11 10 10
12 11
11
9 9 8
6 8 10
11 34 36 35
39 36
39
30 34 31
25 32 36
41 7 7 7
8 8
8
7 7 6
6 7
7
8 17 20
19 20 22
22 23
25
28 263 266 271
315 301
320
268 273 260
231 243
259
318
Oc
t
No
v
De
c
Jan
-14
Fe
b
Ma
r
Ap
r
Ma
y
Jun
Jul
Au
g
Se
p
Oc
t
Unknown
Internet TV /
connected devices
TV platform
operators
Games consoles
Computers
Tablets
Mobile devices
TOTAL
TV and radio: Requests for programmes by device type
The proportion of requests across the four screens remained fairly stable in October.
Some data was not captured in August and September 2014 – we estimate around 3.5m requests in August, and 11.5m requests in September, mainly on computers, so figures for these months should be treated with caution.
Slide 6 Please refer to slide 9 for guide notes
16% 16% 17% 18% 18% 18% 19% 18% 19% 19% 19% 19% 19%
20% 20% 21% 22% 23% 24% 25% 24% 22% 22% 23% 24% 23%
39% 38% 36% 35% 35% 33% 31% 33% 33% 33% 30% 28% 30%
4% 4% 4% 4% 4% 4% 3% 3% 3% 3% 3% 4% 3%
13% 13% 13% 13% 12% 12% 11% 13% 12% 11% 13% 14% 13%
3% 3% 3% 3% 3% 3% 3% 3% 2% 2% 3% 3% 2%
5% 6% 7% 6% 6% 6% 7% 7% 8% 10% 9% 10% 9%
Oc
t
No
v
De
c
Ja
n-1
4
Fe
b
Ma
r
Ap
r
Ma
y
Ju
n
Ju
l
Au
g
Se
p
Oc
t
% of requests Number of requests (millions)
Notes: Internet TV / connected devices include Freeview and Freesat smart TVs, set-top-boxes and devices like Roku and blu-ray DVD players. TV platform operators include Virgin Media, Sky, YouView and BT Vision. Games consoles comprise Sony Playstation, Nintendo Wii and Microsoft XBox 360. Unknown devices are mostly due to online radio services such as the TuneIn radio app, which we are currently unable to classify accurately by device.
42%
19%
SOME DATA
MISSING
SOME DATA
MISSING
AUG-SEP
TV only: Requests for programmes across BBC iPlayer by device type
In October, TV requests from computers made up 23% of the total – behind TV platforms as well as tablets for the first time.
Some data was not captured in August and September 2014 – we estimate around 3.5m requests in August, and 11.5m
requests in September, mainly on computers, so figures for these months should not be trusted.
Slide 7 Please refer to slide 9 for guide notes
33 31 34 45 43 44 36 34 36 31 34 38 47
49 49 53
66 64 71 61 59 52 46 52
56 66
66 65 62
71 71 72
58 58 54
46 40 31
55 11 10 10
12 11 11
9 9
8
6 8 10
11 34 36 35
39 36 39
30 34 30
25 31 36
41 7 7 7
8 8
8
7 7
6
6 7 7
7 200 198 202
242 234
248
204 202 190
165 179 184
237
Oc
t
No
v
De
c
Jan
-14
Feb
Ma
r
Ap
r
Ma
y
Jun
Jul
Au
g
Se
p
Oc
t
Unknown
Internet TV /
connected devices
TV platform operators
Games consoles
Computers
Tablets
Mobile devices
TOTAL
16% 16% 17% 18% 18% 18% 18% 17% 19% 19% 19% 21% 20%
25% 25% 26% 27% 27% 29% 30% 29% 27% 28% 29% 30% 28%
33% 33% 31% 29% 30% 29% 28% 29% 28% 28% 22% 17% 23%
5% 5% 5% 5% 5% 5% 5% 4% 4% 4% 5%
5% 5%
17% 18% 17% 16% 15% 16% 15% 17% 16% 15% 18% 20% 17%
3% 3% 4% 3% 3% 3% 3% 3% 3% 3% 4% 4% 3%
Oc
t
No
v
De
c
Ja
n-1
4
Fe
b
Ma
r
Ap
r
Ma
y
Ju
n
Ju
l
Au
g
Se
p
Oc
t
Notes: Internet TV / connected devices include Freeview and Freesat smart TVs, set-top-boxes and devices like Roku and blu-ray DVD players. TV platform operators include Virgin Media, Sky, YouView and BT Vision. Games consoles comprise Sony Playstation, Nintendo Wii and Microsoft XBox 360.
% of requests Number of requests (millions)
48%
25%
SOME DATA
MISSING
SOME DATA
MISSING
AUG-SEP
10 11 11 12 11 14 15 15 14 12 11 11 15
4 4 4 5 56 7 6 6 5 5 6
6
36 37 3639
3432
2432 32
31 32
4041
1316 17
17
1619
18
18 1817 16
17
1863
68 69
74
67
72
64
71 7066 64
75
80
Oc
t
No
v
De
c
Jan-1
4
Feb
Ma
r
Ap
r
Ma
y
Jun
Jul
Aug
Sep
Oc
t
Unknown
Internet TV /connected devices
TV platform operators
Games consoles
Computers
Tablets
Mobile devices
TOTAL
Radio only: Requests for programmes across BBC iPlayer by device type
Slide 8 Please refer to slide 9 for guide notes
There were 80 million radio requests in October – up +7% month-on-month and an all time record. The proportion of requests from mobiles and tablets increased to 26%, while those from computers decreased to 51%.
Notes: Internet TV / connected devices include Freeview and Freesat smart TVs, set-top-boxes and devices like Roku and blu-ray DVD players. TV platform operators include Virgin Media, Sky, YouView and BT Vision. Games consoles comprise Sony Playstation, Nintendo Wii and Microsoft XBox 360. Unknown devices are mostly due to online radio services such as the TuneIn radio app, which we are currently unable to classify accurately by device.
% of requests Number of requests (millions)
16% 16% 16% 16% 17% 20% 23% 21% 20% 18% 17% 15% 18%
6% 6% 6% 7% 7% 8%
10% 9% 8%
8% 9% 7%
7%
57% 55% 52% 53% 51% 45% 38% 45% 46% 48% 49% 54% 51%
20% 24% 25% 23% 24% 26% 28% 25% 25% 26% 25% 23% 23%
Oc
t
No
v
De
c
Ja
n-1
4
Fe
b
Ma
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Ap
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Ju
n
Ju
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Oc
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Notes for figures in this report
Slide 9
The remainder of this report excludes data from Virgin Media cable and Sky. Virgin Media cable is not included as the data arrives later than
BBC internal AV stats and Sky is treated separately as it is not currently consolidated within BBC iStats AV systems.
These notes apply to all the data in this pack and should be included as footnotes as relevant when quoting any of these figures. A glossary is
on page 18.
• This data is collected via a BBC internal data warehouse (BBC iStats). The methodology adheres to industry standard guidelines as defined
by JICWEBs and ABCe, with the exception that the BBC data is based on a 25% sample of users and not 100%. The BBC are working
towards 100% sample over the coming months
• Note on the top 20 lists for TV and radio episodes: these show the most-requested individual episodes for the month, for interest, but only represent a fraction of all the episodes available on iPlayer. They are indicative only, since they do not represent total request numbers per
series.
• In 2009 the BBC refined its methodology for measuring AV requests, so figures for 2007/8 are not comparable. There may be further
changes in the data in future releases as we continue to refine the methodology
• Please quote the source of these figures as “BBC iStats”
• Unless specified otherwise, figures include requests for both on-demand catch-up (streams and downloads), or views of live simulcasts. We
cannot report download playback due to data privacy restrictions
• All data is for the UK only and excludes listening outside the UK
• This data includes requests via BBC iPlayer on any BBC website – whether on a programme, channel or station page, via the pop-out
console, or on the BBC iPlayer website itself
• This report does not include requests for web-only content (such as online news or sport coverage) – only requests for full-length
programmes which have been transmitted on a TV channel or radio station
• BBC iPlayer stats measurement was under-representing radio data up to mid-January 2013, when a problem was corrected, and radio
requests from week 12 2014 to week 17 2014 were undercounted.
• TV requests were undercounted from 20th August 2014 – 16th September 2014 due to a measurement issue – we estimate around 15 million
requests were not captured during this time, mainly for catch-up requests on computers (but not exclusively).
Weekly BBC iPlayer online requests – latest 6 months (excluding Virgin Media cable and Sky) See page 9 for more details
Slide 10
Average weekly requests increased to 66 million across October, with the last week of the month achieving an all-time record of 71m requests.
Some data was not captured in August and September 2014 – we estimate around 3.5m requests in August, and 11.5m requests in September, but since we cannot accurately assess by device or date, we are not including our estimates in bar charts in this report.
42 45 38 39 40 40 41 41 40 39 35
31 32 33 35 38 37 37 34 35 40 41 43 46 48 50 53
17 16
16 16 15 16 16 17 17 15 15
14 14 14 15
15 15 15 17 17
18 18 18
18 19
19 18
59 61
54 55 55 55 57 58 56 54
51
46 46 47 50
53 52 52 51 52
57 59 61
64 66
69 71
28 A
pr
05 M
ay
12 M
ay
19 M
ay
26 M
ay
02-J
un
09-J
un
16 J
un
23 J
un
30 J
un
07 J
ul
14 J
ul
21-J
ul
28-J
ul
04-A
ug
11 A
ug
18 A
ug
25 A
ug
01 S
ep
08 S
ep
15 S
ep
22 S
ep
29 S
ep
06 O
ct
13 O
ct
20 O
ct
27 O
ctW
ee
kly
Re
qu
est
s (m
illio
ns)
TV Requests
Radio Requests
Please refer to slide 9 for guide notes
SOME DATA IS
MISSING IN THESE
WEEKS
BBC iPlayer - top 20 TV episodes, October 2014 (excluding Virgin Media cable and Sky)
Slide 11
The Apprentice Series 10 Episode 1 1,922,000
The Apprentice Series 10 Episode 2 1,917,000
The Apprentice Series 10 Episode 3 1,787,000
The Great British Bake Off Series 5 Semi-final – Ep.9 1,668,000
Our Girl Series 1 Episode 4 1,536,000
Our Girl Series 1 Episode 3 1,492,000
The Great British Bake Off Series 5 Episode 10 1,373,000
Doctor Who Series 8 Episode 7 1,364,000
Doctor Who Series 8 Episode 8 1,349,000
The Apprentice Series 10 Episode 4 1,299,000
Bad Education Series 3 Episode 3 1,293,000
Our Girl Series 1 Episode 5 1,288,000
Doctor Who Series 8 Episode 9 1,282,000
Bad Education Series 3 Episode 5 1,254,000
Bad Education Series 3 Episode 4 1,237,000
Waterloo Road Series 10 Episode 1 1,184,000
EastEnders 07/10/14 1,155,000
EastEnders 03/10/2014 1,152,000
EastEnders 06/10/2014 1,145,000
Doctor Who Series 8 Episode 10 1,112,000
The Apprentice Series 10 Episode 1 1,922,000
The Great British Bake Off Series 5 Semi-final – Ep.9 1,668,000
Our Girl Series 1 Episode 4 1,536,000
Doctor Who Series 8 Episode 7 1,364,000
Bad Education Series 3 Episode 3 1,293,000
Waterloo Road Series 10 Episode 1 1,184,000
EastEnders 07/10/14 1,155,000
Strictly Come Dancing Series 12 Week 2 Episode 4 967,000
Russell Howard's Good News Series 9 Episode 1 907,000
Human Universe Episode 1 754,000
Peaky Blinders Series 2 Episode 1 749,000
Life Story Episode 1 739,000
The Apprentice ‘Meet The Candidates’ Exclusive 693,000
Casualty Series 29 Episode 5 683,000
The Driver Episode 3 677,000
Formula 1 2014 The Japanese Grand Prix 05/10/2014 662,000
The Missing Episode 1 657,000
Not Going Out Series 7 Episode 1 635,000
Mock the Week Series 13 Episode 11 560,000
Have I Got News for You Series 48 Episode 4 520,000
BBC iPlayer Top 20 TV episodes – All
Total requests per ep. BBC iPlayer Top 20 TV episodes –
most requested episode per series Total requests per ep.
Please refer to slide 9 for guide notes
The Apprentice returned at the top of the list in October, and the iPlayer-exclusive ‘Meet The Candidates’ delivered a strong 693k requests. The final episodes of The Great British Bake Off were also in the top 5 episode of the month, and Our Girl, Doctor Who and Bad Education continued to perform very strongly.
BBC iPlayer - top 20 radio episodes, October 2014 (excluding Virgin Media cable and Sky)
Slide 12
The News Quiz Series 85 Episode 1 147,000
5LS Premier League Football Man Utd v Chelsea 146,000
The Now Show Series 44 Episode 6 136,000
The Radio 1 Breakfast Show 17/10/2014 134,000
The Chris Evans Breakfast Show 17/10/2014 133,000
The Now Show Series 44 Episode 5 131,000
The Now Show Series 44 Episode 4 129,000
The Radio 1 Breakfast Show 10/10/14 129,000
The Chris Evans Breakfast Show 10/10/14 127,000
5LS Premier League Football Liverpool v Hull City 124,000
The Chris Evans Breakfast Show 09/10/14 123,000
The Radio 1 Breakfast Show 23/10/14 119,000
The Radio 1 Breakfast Show 15/10/2014 117,000
The Radio 1 Breakfast Show 08/10/2014 117,000
The Radio 1 Breakfast Show 09/10/14 117,000
The Radio 1 Breakfast Show 03/10/2014 117,000
The Radio 1 Breakfast Show 16/10/14 116,000
The Chris Evans Breakfast Show 21/10/14 115,000
The Radio 1 Breakfast Show 21/10/2014 115,000
The Chris Evans Breakfast Show 23/10/14 114,000
The News Quiz Series 85 Episode 1 147,000
5LS Premier League Football Man Utd v Chelsea 146,000
The Now Show Series 44 Episode 6 136,000
The Radio 1 Breakfast Show 17/10/2014 134,000
The Chris Evans Breakfast Show 17/10/2014 133,000
Ken Bruce 17/10/2014 107,000
Annie Mac 10/10/2014 102,000
Today 21/10/14 97,000
Sherlock Holmes 18/10/2014 97,000
Fearne Cotton 17/10/2014 94,000
Steve Wright in the Afternoon 22/10/2014 94,000
Scott Mills 10/10/14 93,000
Just a Minute Series 70 Episode 8 89,000
Jeremy Vine 23/10/14 87,000
The Unbelievable Truth Series 5 Episode 1 85,000
Classic Serial Rebus: Set in Darkness Episode 2 84,000
The Archers 13/10/14 79,000
Graham Norton 18/10/2014 76,000
Pick of the Pops 1969 and 1984 18/10/2014 75,000
DI Cromwell Episode 1 70,000
BBC iPlayer Top 20 Radio episodes – All
Total requests per ep. BBC iPlayer Top 20 Radio episodes –
most requested episode per series Total requests per ep.
The return of The News Quiz proved popular in October along with the breakfast shows for Radio 1 and Radio 2, and Premier League Football.
Please refer to slide 9 for guide notes
BBC iPlayer - top 20 TV episodes, September 2014* (excluding Virgin Media cable and Sky)
Slide 13
The Great British Bake Off Series 5 Episode 5 1,569,000
The Great British Bake Off Series 5 Episode 7 1,517,000
The Great British Bake Off Series 5 Episode 8 1,402,000
The Great British Bake Off Series 5 Episode 6 1,385,000
Doctor Who Series 8 Episode 3 1,377,000
Doctor Who Series 8 Episode 4 1,267,000
Bad Education Series 3 Episode 1 1,245,000
Doctor Who Series 8 Episode 5 1,194,000
Our Girl Series 1 Episode 1 1,153,000
Bad Education Series 3 Episode 2 1,019,000
Doctor Who Series 8 Episode 6 973,000
EastEnders 16/09/2014 972,000
EastEnders 23/09/2014 960,000
EastEnders 19/09/2014 892,000
EastEnders 26/09/2014 886,000
EastEnders 18/09/2014 866,000
Doctor Who Series 8 Episode 2 845,000
EastEnders 22/09/2014 842,000
EastEnders 12/09/2014 833,000
EastEnders 08/09/2014 826,000
The Great British Bake Off Series 5 Episode 5 1,569,000
Doctor Who Series 8 Episode 3 1,377,000
Bad Education Series 3 Episode 1 1,245,000
Our Girl Series 1 Episode 1 1,153,000
EastEnders 16/09/2014 972,000
In the Club Episode 5 738,000
Strictly Come Dancing S12 Week 1 - Show 2 Episode 3 708,000
Our Zoo Episode 1 620,000
Big School Series 2 Episode 1 618,000
The Driver Episode 1 591,000
Cuckoo Series 2 Episode 5 571,000
The Next Step Episode 15 471,000
Mock the Week Series 13 Episode 8 469,000
The Graham Norton Show Series 16 Episode 1 454,000
Formula 1 2014 The Singapore Grand Prix Highlights 429,000
Match of the Day 2 2014/15 21/09/14 422,000
Casualty Series 29 Episode 3 395,000
Would I Lie to You? Series 8 Episode 2 385,000
Wolfblood Series 3 Episode 1 377,000
Scotland Decides Part 1 18/09/2014 375,000
BBC iPlayer Top 20 TV episodes – All
Total requests per ep. BBC iPlayer Top 20 TV episodes –
most requested episode per series Total requests per ep.
Please refer to slide 9 for guide notes
* We are including September top 20 tables in this report since data issues prevented us from publishing a report in Sept 2014. Data for these titles may be under-counting.
The Great British Bake Off and Doctor Who continued to prove very popular in September, making up 7 of the top 10. Bad Education and new series Our Girl also performed strongly.
BBC iPlayer - top 20 radio episodes, September 2014* (excluding Virgin Media cable and Sky)
Slide 14
The Ryder Cup 2014 Day Three Singles 28/09/2014 217,000
The Ryder Cup 2014 Day Two Foursomes 27/09/2014 160,000
5LS Premier League Football Arsenal v Manchester City 139,000
The Chris Evans Breakfast Show 19/09/2014 132,000
Today 19/09/14 131,000
The Now Show Series 44 Episode 2 128,000
The Now Show Series 44 Episode 1 123,000
The Radio 1 Breakfast Show 30/09/2014 122,000
5LS Premier League Football Liverpool v Everton 121,000
The Radio 1 Breakfast Show 03/09/2014 118,000
Dead Ringers Series 12 Episode 6 115,000
The Radio 1 Breakfast Show 25/09/2014 113,000
Annie Mac 26/09/2014 113,000
5 live Sport Premier League Football 2014-15 13/09/14 113,000
5LS Premier League Football 2014 Man United v QPR 112,000
The Radio 1 Breakfast Show 12/09/14 111,000
The Ryder Cup 2014 Day Two Fourballs 27/09/2014 110,000
The Chris Evans Breakfast Show 04/09/14 110,000
The Radio 1 Breakfast Show 19/09/14 109,000
The Radio 1 Breakfast Show 16/09/14 109,000
The Ryder Cup 2014 Day Three Singles 28/09/2014 217,000
5LS Premier League Football Arsenal v Manchester City 139,000
The Chris Evans Breakfast Show 19/09/2014 132,000
Today 19/09/14 131,000
The Now Show Series 44 Episode 2 128,000
The Radio 1 Breakfast Show 30/09/2014 122,000
Dead Ringers Series 12 Episode 6 115,000
Annie Mac 26/09/2014 113,000
Just a Minute Series 70 Episode 6 99,000
Fearne Cotton 30/09/2014 95,000
Ken Bruce 30/09/2014 94,000
Cricket England v India 05/09/2014 94,000
5LS The Monday Night Club Transfer Deadline Special 94,000
Steve Wright in the Afternoon 17/09/2014 90,000
5LS League Cup Football Arsenal v Southampton 90,000
Zane Lowe 23/09/2014 88,000
Scott Mills 18/09/14 87,000
Jeremy Vine 17/09/2014 82,000
The Archers 15/09/14 81,000
Jeremy Hardy Speaks to the Nation Series 10 Episode 1 77,000
BBC iPlayer Top 20 Radio episodes – All
Total requests per ep. BBC iPlayer Top 20 Radio episodes –
most requested episode per series Total requests per ep.
* We are including September top 20 tables in this report since data issues prevented us from publishing a report in Sept 2014.
5 Live’s coverage of The Ryder Cup proved popular in September along with Premier League Football. The Chris Evans Breakfast Show and the return of The Now Show also performed strongly.
Please refer to slide 9 for guide notes
TV and radio requests: live vs catch-up online requests (excluding Virgin Media cable and Sky) See page 9 for more details
Slide 15
The proportion of live requests to TV decreased to 9% in October, with less live sport and music on air in the autumn. Live listening made up 83% of radio requests.
This information cannot be provided for TV requests in August and September 2014 due to the missing data.
% requests for TV programmes % requests for radio programmes
89
87
89
90
88
89
89
88
86
85
91
11
13
11
10
12
11
11
12
14
15
9
Oc
t
No
v
De
c
Ja
n-1
4
Fe
b
Ma
r
Ap
r
Ma
y
Ju
n
Ju
l
Au
g
Se
p
Oc
t
On-demand Simulcast
17
19
19
19
19
21
23
20
18
19
21
18
17
83
81
81
81
81
79
77
80
82
81
79
82
83
Oc
t
No
v
De
c
Ja
n-1
4
Fe
b
Ma
r
Ap
r
Ma
y
Ju
n
Ju
l
Au
g
Se
p
Oc
t
On-demand Simulcast
Please refer to slide 9 for guide notes
DA
TA U
NA
VA
ILA
BLE
DA
TA U
NA
VA
ILA
BLE
BBC iPlayer – use for TV online by time of day, October 2014
Slide 16
The scale for each line on this graph is different – traditional TV viewing is far higher than BBC iPlayer use. However it shows the relative usage pattern by time of day – with BBC iPlayer use (for TV) being closer to the pattern of TV viewing, than of internet use, with proportionally more viewing in daytime and late peak
06:0
0
07:0
0
08:0
0
09:0
0
10:0
0
11:0
0
12:0
0
13:0
0
14:0
0
15:0
0
16:0
0
17:0
0
18:0
0
19:0
0
20:0
0
21:0
0
22:0
0
23:0
0
00:0
0
01:0
0
02:0
0
03:0
0
04:0
0
05:0
0
TV viewers
BBC iPlayer TV requests
Internet users (any website)
TV peak – 26.1 million
BBC iPlayer peak –634,000
Internet peak – 28.4 million
No
te: e
ac
h li
ne
ha
s a
ve
ry d
iffe
ren
t sc
ale
(s
ee
pe
aks)
Sources – TV from BARB October 2014, internet from Nielsen March 2012, BBC iPlayer from BBC iStats October 2014 - see footnotes on final page for more detail
Please refer to slide 9 for guide notes
BBC iPlayer – use for radio online by time of day, October 2014
Slide 17 Please refer to slide 9 for guide notes
The scale for each line on this graph is different – traditional radio listening is far higher than BBC iPlayer use. However it shows the relative usage pattern by time of day – with BBC iPlayer use (for radio) being in-between the pattern of radio listening and internet use, with proportionally more listening in daytime and evening compared with the traditional linear breakfast peak.
06
:00
07
:00
08
:00
09
:00
10
:00
11
:00
12
:00
13
:00
14
:00
15
:00
16
:00
17
:00
18
:00
19
:00
20
:00
21
:00
22
:00
23
:00
00
:00
01
:00
02
:00
03
:00
04
:00
05
:00
Radio listeners
BBC iPlayer requests
for radio
Internet users (any
website)
Sources – radio from RAJAR Q3 2014, internet from Nielsen March 2012,
BBC iPlayer from BBC iStats October 2014 - see footnotes on final page for more detail
Radio peak – 13.5 million
BBC iPlayer peak – 174,000 Internet peak –
28.4 million
No
te: e
ac
h li
ne
ha
s a
ve
ry
diffe
ren
t sc
ale
(se
e p
ea
ks)
BBC iPlayer use by demographic
Please refer to slide 9 for guide notes
The profile of users of the BBC iPlayer is measured on a monthly survey of 700+ UK adults. The gender profile is even between men and women in Q3 14.
70
63
59
59
57
56
58
57
57
57
57
5
5
53
51
53
51
52
50
52
52
51
50
5
0
53
51
52
50
31
37
4
1
41
43
44
42
43
43
43
43
45
47
49
47
49
48
5
0
48
4
8
49
50
50
47
49
4
8
50
Q1
08
Q3 Q1
09
Q3 Q1
10
Q3 Q1
11
Q3 Q1
12
Q3 Q1
13
Q3 Q1
14
Q3
Women
Men
38
39
40
42
43
43
43
42
43
42
44
41
41
38
40
39
39
38
39
38
37
37
37
38
37
37
38
40
41
44
41
40
40
42
43
3
7
40
38
40
4
0
41
40
40
41
39
3
9
38
40
39
40
39
39
4
0
38
22
2
0
16
17
1
7
17
1
6
15
19
1
8
18
19
19
21
20
22
2
0
23
2
2
24
22
24
22
2
4
24
23
24
Q1
08
Q3 Q1
09
Q3 Q1
10
Q3 Q1
11
Q3 Q1
12
Q3 Q1
13
Q3 Q1
14
Q3
55+
35-54
16-34
50 49 49 48
50 51 51 52
Users of BBC
iPlayer
Home
broadband
users
All TV viewers All radio
listeners
Women
Men
38 34 31 31
38 36
34 34
24 30 35 35
Users of BBC
iPlayer
Home
broadband
users
All TV viewers All radio
listeners
55+
35-54
16-34
User profiles - TV from BARB (Q2 14), radio from RAJAR (Q2 14), broadband from BARB (Q214)
Glossary
Slide 19
• Stream – click to play instantly
• Download – save to your device to play later. We cannot report on playback of downloads due to technical and data
privacy restrictions
• Users – a count of browsers accessing the online BBC iPlayer service. So, please note: if someone has a different device at
work and at home, they are counted twice. If a family watches on one device together, only one browser is counted. This is
the industry-standard way of counting “users” or “visitors” to websites
• Requests – the number of successful requests to stream or download a programme. We only count successful requests, where
a stream or a download actually starts, rather than “clicks” which can be repeated if the user does not see an immediate
reaction on the website
• Catch-up / on-demand – programmes requested after they have gone out on traditional TV/radio stations and are available
on BBC iPlayer
• Live / simulcast – streaming of live TV channels / radio stations on the website, at exactly the same time as broadcast on
traditional TV / radio stations
Extra footnotes for slides 15-16 showing data for time of day • TV data – BARB average audience, live overnights, by hour, all individuals aged 4+, Total TV
• Radio data - RAJAR average audience, by hour, all adults 16+, all radio stations
• BBC iPlayer - average requests, by hour, all programmes, stream & downloading, live and on-demand, UK only
• Nielsen – user numbers, aged 2+ based on internet population estimate of 38 million individuals