mobile learning allow your employees to learn in their own space and at their own pace

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Speaker: Shelley Schmoker Director of HR Solutions Strategy SumTotal Systems Moderator: Frank Kalman Senior Editor Chief Learning Officer magazine

Mobile Learning: Allow Your Employees to Learn in Their Own Space and at Their Own Pace

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Frank Kalman Senior Editor Chief Learning Officer Magazine

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Shelley Schmoker Director of HR Solutions Strategy SumTotal Systems

Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL

Mobile Learning Allow Your Employees To Learn In Their Own Space And At Their Own Pace Shelley Schmoker, Director of HR Solution Strategy February 13, 2014


On The Agenda For Today Why Mobile Learning Is On The Rise Mobile Learning Driver in Key Industries Real World Case Studies Quick View of SumTotal Solution Q&A


Mobile Learning on the Rise


For The First Time Ever, A Technology Set To Outnumber Humans

0

1

2

3

4

5

6

7

8

9

1973 1993 2013

# (in

bill

ions

) PopulationMobilePCTV

Source: Cisco, Global Mobile Data Traffic Forecast Update, 2012–2017


of workers in the US are already mobile 75%

of global workers will be mobile by 2015 37%

Source: IDC, Worldwide Mobile Worker Population 2011-2015 Forecast


of global workforce will be comprised of Millennials by 2014

40%

Source: Forbes, Three Reasons You Need To Adopt A Millennial Mindset Regardless Of Your Age

http://www.forbes.com/sites/jeannemeister/2012/10/05/millennialmindse/


Work From Multiple Locations

Use Many Apps

Use Multiple Devices

Anytime, Anywhere Information Workers

29%

Anywhere, Anytime Is The New Normal

Source: Forrester Research, 2013 Mobile Workforce Adoption Trends


of workers say they are already using personal smartphone for work. 62%

Source: iPass, 2013 Mobile Enterprise Report


of workers declared their mobile device to be their “most critical work device” 65%

Source: IDC, Consumerization of IT Study: Closing the “Consumerization Gap (2011)


1. Spread of personal devices in the enterprise

2. Growing mobile workforce 3. Increasing no. of

millennials in workforce 4. Improved technologies


Drivers for Mobile Learning in Key Industries


• Nurses and doctors with limited access to computer

• High volume of HIPPA, JCAHO and OSHA compliance training

• Growing use of tablet devices

• On-the-job training and evaluations

• Highly mobile workforce of Brokers and Agents where revenue generation is paramount

• High volume of SEC, FINRA and CFTC compliance training

• Rapidly changing product and market info

HEALTHCARE FINANCIAL SERVICES

• Line workers and field sales with limited access to computer

• High volume of OSHA and ISO training


• Pressure from channel to deliver information to mobile devices

MFG & HIGH TECH

• Sales team with need to show multimedia content to physicians while onsite

• Rapidly changing product and market info

• High volume of compliance training required by the FDA

LIFE SCIENCES

• Retail store workers with limited access to computer

• Store Operations struggling with delivering training in low bandwidth environments


RETAIL

• Mining, drill rig workers and airline personnel with limited access to computer

• High volume of safety and compliance training from OSHA and FAA


ENERGY

Industry Challenges


of CEOs say the lack of the right skills is their biggest talent challenge 66%

Source: Corporate Leadership Council, 2012


of organizations state learners need to connect with learning resources on a daily basis to effectively perform their job

20%

Source: Brandon Hall Group, 2013


Real World Case Studies


Fortune 50 Global Consumer Products, Manufacturing

Challenges Lack of access to up-to-date information Time and effort to maintain certifications Challenged to distribute important safety updates Limited access to technology

Strategy Deploy mobile learning solution to 150,000 employees

Provide technical and skills training to field engineers Leverage mobile technology to streamline decision making

Mobile Learning in the Real World


Fortune 500 Biotechnology Company

Challenge Shrinking market, highly competitive industry High employee turn-over Predominantly mobile sales force

Strategy Modernize learning infrastructure and content Build courseware that displays same on mobile and desktop Pilot the STS mobile learning with 500 sales people worldwide Deploy mobile training on iPads

Mobile Learning in the Real World


SumTotal Mobile Learning Please contact your sales rep or account

manager to schedule a demo of SumTotal’s Mobile Learning Solution


Next Generation Mobile Capabilities deliver targeted content when and how employees need it.

Next Generation User Experience

- HMTL-5 based responsive design

- Contextual, hyper-personalized UX

- Touch-optimized for mobile delivery

- Broadest device support (smartphones, iPad, Android, Kindle)

- Location-aware, offline enabled


Provide job aids and quality operating procedure updates to

employees who don’t have access to a workstation

RECAP: 4 Ways To Leverage Mobile Learning


Offer employees who work in the field access to information on the job and at the moment

of need



Enable workers who travel consistently with learning and

training resources



Keep your sales team up-to-date with the most current marketing

slicks and technical specifications for all your

products



Employee Perspective on Mobile


participants would complete MORE training in a mobile format

100%

were convinced the mobile format ENHANCED their learning

liked the “TIME MANAGEMENT” and “CONVENIENCE” benefits of the solution

less time was spent in training-related activities on average with NO LOSS OF COMPREHENSION

99%

75%

45%

In A Recent Survey Of Mobile Learners…


Provide job aids and quality operating procedure updates to

employees who don’t have access to a workstation

Smartphone Usage = Extraordinary Attributes

Source: KPCB, 2013 Internet Trends Report


A Little About SumTotal


LEARNING TALENT WORKFORCE PAYROLL & EXPENSE

3,500 Customers | $200M+ Revenue | Nearly 30 Years in HR 45M Users | 17M Cloud Users | 96% Customer Retention


Analysts Rate SumTotal’s Solutions The Most Comprehensive

* *

MOST COMPLETE SOLUTION LEADER CHAMPION

#1 IN LEARNING

The Forrester Wave: Learning

and Talent Development

2013

Vendor Landscape: Talent

Management Suites 2013

LMS Market Share Report

2012

Talent Management Systems 2013

http://www.google.com/url?sa=i&rct=j&q=bersin+and+associates+logo&source=images&cd=&cad=rja&docid=vD6smQb06eb-tM&tbnid=Fm7J-KLZjYPxzM:&ved=0CAUQjRw&url=http://www.safaribooksonline.com/newsletter/b2b-newsletter-october-2012&ei=Jv2kUaa8Fc_I4AOM2IGYCA&bvm=bv.47008514,d.dmg&psig=AFQjCNFCEPX4MERX2xltgg_20fHepXsrmw&ust=1369853601437170

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http://www.google.com/url?sa=i&rct=j&q=bersin+and+associates+logo&source=images&cd=&cad=rja&docid=vD6smQb06eb-tM&tbnid=Fm7J-KLZjYPxzM:&ved=0CAUQjRw&url=http://www.safaribooksonline.com/newsletter/b2b-newsletter-october-2012&ei=Jv2kUaa8Fc_I4AOM2IGYCA&bvm=bv.47008514,d.dmg&psig=AFQjCNFCEPX4MERX2xltgg_20fHepXsrmw&ust=1369853601437170

http://www.google.com/url?sa=i&rct=j&q=forrester&source=images&cd=&cad=rja&docid=rCOgPiFuyCzkXM&tbnid=Jwyr6YAOfGNxiM:&ved=0CAUQjRw&url=http://uxmag.com/contributors/forrester-research&ei=sR-lUeueGuan0AH51oGgCg&bvm=bv.47008514,d.dmQ&psig=AFQjCNFJSNXS8KOqFvHKzqcS3R-J1MDNiQ&ust=1369862445428292

http://www.google.com/url?sa=i&rct=j&q=HR+analyst,+mclean+&+company+logo&source=images&cd=&cad=rja&docid=1WyRw3koplia3M&tbnid=Sc_fDHAcyTQu6M:&ved=0CAUQjRw&url=http://blog.absorblms.com/2011/11/28/absorb-learning-management-system-lms-receives-innovator-ranking-from-mclean-company/&ei=KiSlUZKFGfSi4AOT04DIAQ&bvm=bv.47008514,d.dmg&psig=AFQjCNEhUKrR20YXLoyem_p4W3UgQX3-Uw&ust=1369863586175074


For free resources visit us at www.sumtotalsystems.com

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Shelley Schmoker Director of HR Solutions Strategy SumTotal Systems [email protected]

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mobile learning allow your employees to learn in their own space and at their own pace

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