mobile briefing april 2013

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Digital Media is grow MOBILE SHOPPING Briefing

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Smartphones are increasing in use and they are important for ecommerce in the shopping centre.

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Page 1: Mobile Briefing April 2013

Digital Media is grow

MOBILE SHOPPING

Briefing

Page 2: Mobile Briefing April 2013

Mobile Facts

32 million smart phones in the UK

Page 3: Mobile Briefing April 2013

89% use their

smart phone

throughout the

day

Page 4: Mobile Briefing April 2013
Page 5: Mobile Briefing April 2013

searchers have taken action as

a result of a smartphone

search

9 out of 10

Page 6: Mobile Briefing April 2013

Smartphones are an integral part of

the purchase process

Page 7: Mobile Briefing April 2013

Mobile

Friendly What is a Mobile

Website?

A mobile website is just a

small and simplified

version of your main

website that is designed

to be displayed on mobile

phone or tablet.

Page 8: Mobile Briefing April 2013
Page 9: Mobile Briefing April 2013
Page 10: Mobile Briefing April 2013

Ease of Use

Page 11: Mobile Briefing April 2013

Why should you care?

74% of users say they're also more likely to return to a site in

the future if it's mobile-friendly.

52% of users said a bad mobile experience made them less

likely to engage with a company.

48% of users say they feel frustrated and annoyed when on

sites that are poorly optimized for mobile. 36% say they feel like they've wasted their time when they visit those sites.

48% of users that report a business' site didn't work well on their

smartphones took it as an indication the company didn't care about their business.

Page 12: Mobile Briefing April 2013
Page 13: Mobile Briefing April 2013

32% of consumers have:

used their mobile to find

a retailer’s nearest store

Page 14: Mobile Briefing April 2013

Mobile Vs App

• Immediacy

• Compatibility

• Upgradability

• Findability

• Shareability

• Reach

• LifeCycle

• Time and Cost

• Support and Sustainability

Page 15: Mobile Briefing April 2013

93% of smart phone

owners report using

their mobile device

while in-store:

* if a wi-fi network is available

Page 16: Mobile Briefing April 2013

So, what do shoppers want?

Page 17: Mobile Briefing April 2013

#1

Deals

Offers

Vouchers

Fashion Tips

Page 18: Mobile Briefing April 2013

#2

Opening

& Closing

Hours

Page 19: Mobile Briefing April 2013

#3

Store

Directory

& Contact

Info

Page 20: Mobile Briefing April 2013

What do we do?

Centre Buzz create mobile

websites and Apps to

help your shoppers

navigate your centre

Page 21: Mobile Briefing April 2013

Digital CMS

Page 22: Mobile Briefing April 2013

Social Media We create an instant live feed for your shopping

centre, featuring all the latest news and offers from

YOUR retailers:

And post them to your Facebook & Twitter accounts

Page 23: Mobile Briefing April 2013

Any questions on what we have covered so far?

Page 24: Mobile Briefing April 2013

If it’s a hassle sourcing and uploading offers to

your website or manually and painfully finding

content, or simply enough content.....

Then is for YOU!

Page 25: Mobile Briefing April 2013

Digital Media is grow

Thanks for listening.

Contact us to talk more.

Presentation by @centrebuzz

#centrebuzz

centrebuzz.co.uk

020 8931 9300