digital briefing 2010 – mobile business innovation

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UNDERSTANDING THE NATURE OF MOBILE Creuna Digital Briefing 2010 Mobile Business Innovation #DigitalBriefing

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The term ‘mobile’ covers much more than just mobile telephones. It is both a physical and mental state that you as a leader must keep in mind when developing future products and services. Gain insight into what it means in reality to go mobile. Gain an understanding of different needs and desires for communication and interaction while on the go, and see what business opportunities the new communication landscape represents for your company. [email protected] VP Marketing and Business Development [email protected] Web strategist Creuna Sweden

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Page 1: DIGITAL BRIEFING 2010 – Mobile Business Innovation

UNDERSTANDING THE NATURE OF MOBILE

Creuna Digital Briefing 2010Mobile Business Innovation

#DigitalBriefing

Page 3: DIGITAL BRIEFING 2010 – Mobile Business Innovation

RETROSPECTION

Page 4: DIGITAL BRIEFING 2010 – Mobile Business Innovation

WE ARE AT A BREAKING POINT

Page 5: DIGITAL BRIEFING 2010 – Mobile Business Innovation

PRINT

INFORMATION

Page 6: DIGITAL BRIEFING 2010 – Mobile Business Innovation

PRINTRADIO

REACH

Page 7: DIGITAL BRIEFING 2010 – Mobile Business Innovation

PRINTRADIO

RECORDINGS

FEELINGS

Page 8: DIGITAL BRIEFING 2010 – Mobile Business Innovation

PRINTRADIO

RECORDINGSTELEVISION

ENTERTAINMENT

Page 9: DIGITAL BRIEFING 2010 – Mobile Business Innovation

PRINTRADIO

RECORDINGSTELEVISION

INTERNETALL-IN-ONE

Page 10: DIGITAL BRIEFING 2010 – Mobile Business Innovation

MOBILE...is with us all the time...reinvents interaction models...uses built-in hardware features...has built in personalization

PERSONAL

Page 11: DIGITAL BRIEFING 2010 – Mobile Business Innovation

THE FUTURE

IT DOES NOT END HERE

Page 12: DIGITAL BRIEFING 2010 – Mobile Business Innovation

MOBILE NOW

Page 13: DIGITAL BRIEFING 2010 – Mobile Business Innovation

It is with us all

the time

Page 14: DIGITAL BRIEFING 2010 – Mobile Business Innovation

Let me Google that for you!

Page 15: DIGITAL BRIEFING 2010 – Mobile Business Innovation

Let me show you!

Page 16: DIGITAL BRIEFING 2010 – Mobile Business Innovation

Let me suggest a wine for that fish?

Page 17: DIGITAL BRIEFING 2010 – Mobile Business Innovation

Let me find a place for lunch!

Kanske ta bort...

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It reinvents interaction models

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It uses built-in

hardware features

Page 27: DIGITAL BRIEFING 2010 – Mobile Business Innovation

Get the best price!

Page 29: DIGITAL BRIEFING 2010 – Mobile Business Innovation

http://www.creuna.se/Nyheter-och-Event/Nyhetsarkiv/Eventinnehall/Digital-Briefing-2010-Mobile-Business-Innovation/http://www.realestateseo1.com/qr-codes-for-real-estate

Page 30: DIGITAL BRIEFING 2010 – Mobile Business Innovation

http://www.creuna.se/Nyheter-och-Event/Nyhetsarkiv/Eventinnehall/Digital-Briefing-2010-Mobile-Business-Innovation/http://www.realestateseo1.com/qr-codes-for-real-estate

http://www.flickr.com/photos/qrable/3891459413/

Page 31: DIGITAL BRIEFING 2010 – Mobile Business Innovation

http://www.creuna.se/Nyheter-och-Event/Nyhetsarkiv/Eventinnehall/Digital-Briefing-2010-Mobile-Business-Innovation/http://www.realestateseo1.com/qr-codes-for-real-estate

http://www.flickr.com/photos/qrable/3891459413/

Page 32: DIGITAL BRIEFING 2010 – Mobile Business Innovation

...or Google anything with your camera!

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Track your run...

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...or your sleep cycle!

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...or your music!

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It has built in personalization

Page 37: DIGITAL BRIEFING 2010 – Mobile Business Innovation

The users digital ecosystem

Page 38: DIGITAL BRIEFING 2010 – Mobile Business Innovation

Social hub!

Page 39: DIGITAL BRIEFING 2010 – Mobile Business Innovation

Built in payment

Page 40: DIGITAL BRIEFING 2010 – Mobile Business Innovation

BEING MOBILE

Page 41: DIGITAL BRIEFING 2010 – Mobile Business Innovation

WE ARE MOBILE

Page 42: DIGITAL BRIEFING 2010 – Mobile Business Innovation

“THE BEST DEVICE IS THE ONE YOU HAVE WITH YOU”

Page 43: DIGITAL BRIEFING 2010 – Mobile Business Innovation

“THE BEST DEVICE IS THE ONE YOU HAVE EASY ACCESS TO”

Page 44: DIGITAL BRIEFING 2010 – Mobile Business Innovation

“THE BEST DEVICE IS THE ONE THAT IS BEST FOR THE TASK”

Page 45: DIGITAL BRIEFING 2010 – Mobile Business Innovation
Page 46: DIGITAL BRIEFING 2010 – Mobile Business Innovation
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? ?

???

web

app

e-com

intranet

Page 49: DIGITAL BRIEFING 2010 – Mobile Business Innovation

Desktop

SmartphoneLaptop

Slate

TV Kiosk

The Context influence Needs & Behaviors

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wake up - check mailread the news - breakfast subway - FacebookGoogle Docs - at work on the way home - recipe on the smartphoneaccount balance - while shopping in the sofa - game + tv + music + webb +...

MICROTASKING

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OK... CONTEXT IS PRESIDENTBUT CONTENT IS STILL KING

Page 53: DIGITAL BRIEFING 2010 – Mobile Business Innovation

MOBILE STUFF IS COOL BUT IN THE END OF THE DAY IT’S JUST TECHNOLOGY

Page 54: DIGITAL BRIEFING 2010 – Mobile Business Innovation

MOBILIZE

Page 55: DIGITAL BRIEFING 2010 – Mobile Business Innovation

Source: Morgan Stanley

2007 2010 2013 2016

Desktop Internet Users Mobile Internet Users

Mobile will rule them all by 2014!

Page 56: DIGITAL BRIEFING 2010 – Mobile Business Innovation

Mobile first!

Gives you an easy start

Market is exploding Extends your opportunities

Keeps you focused

Page 57: DIGITAL BRIEFING 2010 – Mobile Business Innovation

Five rules to go

mobile

Page 58: DIGITAL BRIEFING 2010 – Mobile Business Innovation

Simplicity is God!1

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Think about: Mobile limitations provides focus - keep it that way! Prioritize and don´t be afraid to skip featuresFocus on the users task and optimize for it

Page 61: DIGITAL BRIEFING 2010 – Mobile Business Innovation

2Context is president! 2

Page 62: DIGITAL BRIEFING 2010 – Mobile Business Innovation

Desktop

SmartphoneLaptop

Slate

TV Kiosk

The Context influence Needs & Behaviors

Page 63: DIGITAL BRIEFING 2010 – Mobile Business Innovation

Think about:

Think user-goal not platform

Be focused, tie closely to a specific context

Physical conditions like light, noise and temperature

Open API’s can do the work for you

Page 64: DIGITAL BRIEFING 2010 – Mobile Business Innovation

3App or web?Don´t

choose! 3

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It´s all about usage

0

12,5

25

37,5

50

Symbian Blackberry Apple Microsoft Android Other

Market share App download and usage

%

Gartner Q1 2010: Market Share

AdMob Operating System Share, May 2010

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...and web as a long term solution!

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Think about: Define Your Audience Look at the downloading and usage pattern Look at the ecosystem around the appAlways build web for the long-run!!!

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4Users have advanced technology - use it!4

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GPSWIFI

Local storage

Camera Multitouch Interface

VideoBackground notifications

Accelerometer

Gyro

Soundrecording

Bluetooth

RFID

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Think about: The different terminal sensors are your connection to the physical world

Only do what can not be done with usual means, remember the flaws

Use the technology to extend your product

The development can be costly, try to use mashups and do careful ROI

Page 71: DIGITAL BRIEFING 2010 – Mobile Business Innovation

5Use users existing

digital ecosystem 5

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Think about: Use the fact that the mobile is personalizedBuild in connections to social networks Use built in payment and service systems

Page 74: DIGITAL BRIEFING 2010 – Mobile Business Innovation
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UNDERSTANDING THE NATURE OF MOBILE

Creuna Digital Briefing 2010Mobile Business Innovation

#DigitalBriefing