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CROWD-BASED SOLUTIONS FOR MARKETING AND

SELLING PRODUCTS AND SERVICES

September 19th, 2013!"#$

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Copyright 2013 Arise Virtual Solutions Inc. All Rights Reserved.

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Introduction

John A. Meyer, CEO Arise Virtual Solutions

Arise is a work-at-home business process

outsourcing company that uniquely blends

crowdsourcing innovation, virtual technology

and operational efficiencies to deliver better

results.

Robert Camacho, Vice President ContactCenter Operations

Agero is the leading provider of vehicle and

driver safety and security services, keepingcustomers and drivers ahead of the curve for

nearly 40 years.

Crowd Powered Business Partners

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Todays Agenda

I. Agero Introduction & Ageros Business Challenges(Robert Camacho)

II. Arise Introduction & Crowdsourcing Solution(John Meyer)

III. Impact of Arises Crowdsourcing Model & Ageros

Results (Robert Camacho)

IV. Questions and Answers

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Ageros Business Challenges

Business Shift: Shift in the Roadside Assistance Landscape Business Challenge:Agero was looking for a Partner that could:

(i) Implement and Ramp Quickly(ii) Provide the Flexibility to match call volumes (e.g due to

weather events)

(iii) Source the right caliber agent to field our calls

Crowdsourcing Experience: First time using a CrowdsourcingCompany

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Breaking New Ground

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How Arise Crowdsourcing Helped Agero

Customers Servicing Customers (e.g. Toyota customers speakingto Toyota customers)

Our Crowd:Arises taps into a network of 25,000 independentcontractor/small businesses to find the right person to service our

customers customers

Unparalleled Flexibility 24/7: due to (a) number of hours workedper week (b) our pay for performance model and (c) we source 2-2.5

times the number of people needed to provide coverage 24/7

Cost Effective Solution: Save companies 20-50% on their currentspend due to our flexibility

Ageros Crowd: Targeted our network for people that had previousroadside experience

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Customers Servicing Customers

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Measurable Results

Ageros Results: Met the Customer Satisfaction Metrics

Point of View on Crowdsourcing: Powerful model thattaps into a latent workforce to provide top notch customer

service and flexibility

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The Power to Perform

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QUESTIONS & ANSWERS

John A. Meyer

Robert Camacho