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Instructions for Teachers' and State Employees' Retirement System (TSERS) Members to Select Health
Coverage through ORBIT and eEnroll
Detailed Instructions
Members have access to eEnroll link after they receive a letter from the Retirement Systems acknowledging receipt of their retirement application (Form 6) and reminding them to logon to ORBIT to enroll in the State Health Plan. Current benefit recipients of the State of N.C. Retirement Systems (e.g., retiree, disability recipient) also have access to eEnroll for yearly health plan enrollment.
Members will have access to eEnroll only if their Form 6 has been received by Retirement System.
1. Navigate to the Retirement System Web page Go to http://www.myncretirement.com and click on the ORBIT button.
2. Login- Members will be directed to the log-on page to register or to log in if already registered. If logging in for the first time, follow the instructions on the ORBIT screen for registration. Note: If you already retired, "Net amount of your lastpayment" is the amount of your last retirement benefit payment, minus taxes and deductions (i.e., the exact amount of your most recent check received/deposit into your account. Note: If you are an ORP member, you will enter "0" when asked for the net amount of your last payment.
3. Cannot remember your login ID or password? Follow the instructions on the ORBIT screen for forgotten log-in information. The last screen will prompt you to type in a new user identification and password. You will receive screen confirmation that you have successfully changed your password and the ORBIT site will launch.
Please continue to the next page.
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5. Navigate to eEnroll Once logged in to your ORBIT account, members should select the eEnroll menu item on the left side of the screen.
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4. Members will be asked to answer their "secret question" to continue The answer to your secret question, Social Security number and date of birth must be correctly formatted and typed exactly as you entered when you registered in ORBIT. If you do not remember the correct format for ALL of your answers Orbit will not identify which field was in error, you’ll have to reregister with ORBIT. If you need to reregister, please note that Social Security numbers should be entered without spaces or dashes. However, dates of birth must include slashes (e.g., mm/dd/yyyy).
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7. Beginning the enrollment process After clicking on "Yes I agree to the terms & conditions" members should see the screen below and may begin the enrollment process by clicking on "Enroll Now" or "eEnroll Click Here to Enroll."
6. At the eEnroll screen, members will be asked to agree to the Terms and Conditions to continue. Please be sure to turn off your pop-up blocker or accept pop-ups from this website. You will not be able to continue with your application until this has been completed.
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8. After "Enroll Now!," member will be on the eEnroll Welcome screen. Click "Get Started" to continue with Open Enrollment.
9. The member can verify their existing dependents or add dependents. The member must select the acknowledgement box to proceed.
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10. The member will verify their Medicare policy is accurate and select the acknowledgement box to proceed. If the member needs to edit their policy, they will select the "Actions" drop down box and select "Edit."
11. If the member need to edit their Medicare policy, they will do so and select "Save."
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12. The member can then review their elections and click "Get Started."
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13. Review the Health Plan Comparison and click "Next."
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14. If the member would like to add a policy for a dependent, click "Add a policy for a new dependent" OR select "Edit" next to "Medicare Primary Benefits" to change plans. If the member would like to keep their elections as they are, select the "Review" box at the bottom. If not adding a dependent, skip to step 16.
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15. If the member chose "Add a policy for a new dependent" in step 14, they can verify their existing dependents or add dependents. Click "Next" to proceed.
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17. The member can choose to elect the "Buy Up" plans (UnitedHealthcare or Humana) or enroll in the Traditional 70/30 plan (remaining plans continue on next page).
16. The member will respond to "Why are you making this change" by selecting "Open Enrollment." Once this is selected, click "Next." Proceed to step 19 if adding dependents.
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19. The member's dependent(s) is only eligible for the plan that the member is enrolled in for 2014.
18. Once the plan is chosen, click "Next."
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Detailed Instructions (Continued)
Thank you.
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21. The member can then go back to their Home tab and run the Subscriber Detail Report for their records.
20. If the member decides to change plans, it will bring them back to the summary page to review their benefits. The member will need to check the "Review" box in order to save.
22. Members may now Logout if they have completed making their changes.