leading a multidisciplinary ux team towards a commum goal
TRANSCRIPT
• Not the end of the process;
• Fidelity depends on the needs of the project
and the familiarity of the teams with the
documment;
• Used to align visions and objectives across
departments;
• Can and will be replaced by other
deliverables if needed.
The UX has to:
UX Girl/Guy
1) Estimate every new story;
If that estimate doesn’t match the given deadline, we negociate.
2) Go after every information needed with whoever might have it;
5) Aprove the deliverable (whatever it is for that project);
3) Discuss all aspects of the story with the related areas (UI, R&D, Marketing,
Operations etc);
4) Seek and propose researche oportunities to ensure the quality of her/his
solutions;
6) Present and defend the “final” version with UI and R&D;
7) Follow the development with designers and developers.
The Manager has to:
1) Organize and negotiate the pipeline;
2) Create and mantain an enviroment where the UX guy can work;
5) Fill in the gaps between the team and with other teams;
3) Guide and help the UX guys develop their solutions;
4) Help the team working together;
6) Reduce friction between departments
Manager
How we do that
1. Daily meetingsThe entire team gets together for 15 minutes everyday to share what they are doing.
2. Mandatory colleague reviewsThe job is only considered done after the review of at least two of your colleagues
(bonus points for outsider critics)
3. Filling in the gapsWhen the steps above leave something behind, it’s the manager’s job, as the only one
who is accompaining every history, to make the connections
Feedbacks:
1. Are given whenever nedeed;
2. Take in account every aspect of our activitywhich, besides providing our clients with the best possible experience,
includes diplomacy and a keen sense of humor.
1.It is your sacred duty as a human being.
Fail this and you might end as a CEO or something worse.
2. We already have to deal with assholes from other
companies/departments and it is a fierce competition.
3. Ours is a profession based on EMPATY!