kyle porter mattermark webinar
TRANSCRIPT
Top blogger for salesforce.com
310 sales articles SalesLoft employee growth to 60 employees
Added over 1,300 clients and 30,000 users
About me
1. Setting qualified appointments (SDR) 2. Acquiring customers (AE) 3. Retention and company growth (CSM, CEO)
3 Levels of Sales Data
1. Ratio of SDRs:AEs 2. Prospect list building / data collection 3. Activity & conversion metrics 4. Template & cadence analytics
SDR Data
1. Activity metrics 2. Demo to deal conversion ratio 3. Deal size & term 4. Quota achievement
AE Data
1. Revenue churn 2. Lifetime value 3. Customer acquisition cost (CAC/LTV) 4. Customer satisfaction score (NPS)
Business Owner Data
1. Daily standup 2. Leaderboards & Coaching Sessions 3. Weekly tactical & Weekend update 4. Monthly breakfast 5. Quarterly one-page-strategic plan
Accountability Rhythm