krishna nirmalyasen, fie head-ehs, mmh sbg, …1.contract specification 2.contractor selection...
TRANSCRIPT
Contractor Safety & Health Management
Krishna NirmalyaSen, FIE
Head-EHS, MMH SBG, Kolkata
President, ASSE India Chapter
Contractors:
ConstructionProjects
Maintenance
Transport
Contractors Perspective
Services
Others
Co
ntr
act
Ma
na
ge
me
nt
C
on
tra
ct M
an
ag
em
en
t --
Ba
sic
fra
me
wo
rkB
asi
c fr
am
ew
ork
Ph
ase
1P
ha
se 1
Co
ntr
act
De
fin
itio
n &
Aw
ard
Ph
ase
2P
ha
se 2
Pre
-
com
me
nce
m
en
t
Ph
ase
3P
ha
se 3
Co
ntr
act
Exe
cuti
on
&
Co
ntr
ol
Ph
ase
4P
ha
se 4
Ha
nd
ov
er
&
Acc
ep
tan
ce
Ph
ase
5P
ha
se 5
Clo
seo
ut
&
Re
vie
w
De
fin
e S
cop
e o
f w
ork
Co
nfi
rm C
MM
an
ag
em
en
t o
f
con
tra
cte
d w
ork
Insp
ect
ion
&
Acc
ep
tan
ce o
f w
ork
Ev
alu
ate
co
ntr
act
or'
s H
SE
pe
rfo
rma
nce
De
term
ine
le
ve
l o
f
po
ten
tia
l ri
sks
Ide
nti
fy c
on
tra
cto
r
cap
ab
ilit
y b
ase
d o
n
ap
pro
ve
d w
ork
Co
ntr
act
or
de
fin
itio
ns
incl
ud
e g
en
era
l a
nd
spe
cifi
c H
SE
req
uir
em
en
ts
Aw
ard
of
con
tra
ct
De
sig
na
te C
S
De
fin
e
req
uir
em
en
ts &
ex
pe
cta
tio
ns
Ris
k C
on
tro
l
Insp
ect
ion
s
Ve
rifi
cati
on
of
skil
ls &
eq
uip
me
nts
con
tra
cte
d w
ork
Re
gu
lar
Me
eti
ng
s
Inst
ruct
ion
Tra
inin
g,
Task
An
aly
sis,
Mo
nit
ori
ng
&
Insp
ect
ion
Au
dit
ing
&
Pe
rio
dic
Pe
rfo
rma
nce
Re
vie
ws
Acc
ep
tan
ce o
f w
ork
Re
vie
w a
ll
do
cum
en
ts &
info
rma
tio
n
Co
nfi
rm n
o n
ew
ha
zard
s a
re c
rea
ted
pe
rfo
rma
nce
De
term
ine
if t
he
y c
an
be
use
d a
ga
in a
nd
re
tain
ed
as
an
Ap
pro
ve
d C
on
tra
cto
r
Wh
y
Wh
y t
o b
e c
on
cern
ed
ab
ou
t co
ntr
act
or
to b
e c
on
cern
ed
ab
ou
t co
ntr
act
or
ssafe
ty
afe
ty mm
an
ag
em
en
ta
na
ge
me
nt??
�P
rin
cip
al e
mp
loye
r is
�Le
ga
lly
acc
ou
nta
ble
fo
r w
ell
ne
ss a
nd
sa
fety
of
wo
rkfo
rce
�D
ep
en
de
ncy
on
co
ntr
act
ors
on
fo
r fu
lfil
me
nt
of
de
live
rab
les/
ob
lig
ati
on
s
�B
ran
d V
alu
e o
f th
e p
rin
cip
al
org
an
iza
tio
n c
ou
ld b
e a
t st
ake
�B
ran
d V
alu
e o
f th
e p
rin
cip
al
org
an
iza
tio
n c
ou
ld b
e a
t st
ake
�A
ccid
en
ts m
ay
ca
use
hu
ge
co
st i
mp
act
–a
ffe
ctin
g T
op
Lin
e &
Bo
tto
m L
ine
�S
afe
ty P
erf
orm
an
ce c
an
no
t b
e b
ett
er
tha
n t
ho
se o
f yo
ur
con
tra
cto
rs s
afe
ty
pe
rfo
rma
nce
Sample Organization Structure….
Bu
sin
ess
Un
it H
ea
d
Bu
sin
ess
Op
era
tio
ns
He
ad
Co
ntr
act
Ma
na
ge
r
[Re
spe
ctiv
e H
0D
s]
& Contract Cell
HSE Department
[Re
spe
ctiv
e H
0D
s]
Co
ntr
act
Su
pe
rvis
or
[Re
spe
ctiv
e L
ine
Ma
na
ge
r/E
ng
ine
er]
Procurement& Contract Cell
HSE Department
Contracting –
common features
Common practice all over the w
orld
Business-to-business arrangement
Small and/or large assignments/projects
Public and/or private
Include variety of activities
One or more contractors and even sub-contractors at workplace; complex
interactions in some cases
Requirements
Legislation
Standards
Contractual
Manufacturer
OHS problems in contracting
No strong commitment even the contract is signed
A struggle to survive in some cases. OHS is not the priority
Corporate m
anagement tools are w
eak; lack of OHS culture.
Cost of OHS:OHS pays off?
Work is short-term
basis:OHS pays off?
Inform
ation not turned into corporate experience
Changing of managers, employees and the w
ork environment
Example
Let’s think that «installation of safety nets» are
clearly
stated as a contractor’s responsibility in the contract
Are w
e sure that the contractor:
�knows legal and/or standard requirements of safety nets?
�knows at what stage safety nets to be installed?
�has previous experience in buying or hiring them?
�knows how to install them (even his team)?
�knows w
ho can install and w
ho can supervise/check the installation?
�knows the specific circumstances during installation?
Common Prejudgments -Objections
« It is contractor’s contractual responsibility so they
should do it »
« They m
ust do it in a best way; we pay for it »
« They should haveread the contract carefully »
« They should haveread the contract carefully »
« Our job is not to teach them their w
ork;
we are here for supervision and inspection;
we apply the contract term
s »
Common Objections
Yes. Some of theobjections m
ay beright.
But they do not solve the problem. The reality is different.
Any failure in provision and installation process m
ay result in a
fatal accident
fatal accident
Then, there w
ill be no m
eaning to solve the problem
If it is not the option to change the contractor/supplier; it is a m
ust to collaborate w
ith them
improve the perform
ance
Teaching/Training
Listening & Understanding
Meetings
Constructive site
audits/inspections/checks
Teaching/Training
Awareness activities
Meetings
Effective perform
ance evaluation
1.C
on
tra
ct
Sp
eci
fica
tio
n
2.C
on
tra
cto
r S
ele
ctio
n5
.Co
ntr
act
C
losu
re
Pla
nn
ing
Ris
k A
sse
ssm
en
ts
Sa
fe W
ork
Me
tho
ds Ev
alu
ati
on
Pa
st E
HS
pe
rfo
rma
nce
Mo
nit
ori
ng
& R
ev
iew
Ev
alu
ati
on
Co
ntr
act
or
Sa
fety
Pe
rfo
rma
nce
key areas of contract
3.C
on
tra
ct
Ap
pro
va
l
4.E
xecu
tio
n
of
Off
ere
d
wo
rk
Pa
st E
HS
pe
rfo
rma
nce
Pa
st E
xpe
rie
nce
Co
mp
ete
ncy
Ch
eck
Tra
inin
g &
Co
mp
ete
ncy
Sa
fety
In
du
ctio
n
Sa
fety
Ta
sk A
ssig
nm
en
t
Sk
ill D
eve
lop
me
nt
Co
mp
ete
ncy
Bu
ild
ing
Mo
nit
ori
ng
& R
ev
iew
Re
gu
lar
Insp
ect
ion
s
Co
nsu
lta
tio
ns
Su
pe
rvis
ion
Inci
de
nt
Re
po
rtin
g
Complicated issue:
How to increase
contractor/supplier
perform
ance on the w
ay to
perform
ance on the w
ay to
achieve «Vision Zero» goal?
SCSM Structure….
Ma
na
ge
me
nt
Ma
na
ge
me
nt
of
of
Su
bS
ub
--co
ntr
act
ors
con
tra
cto
rsS
ub
Su
b--
con
tra
cto
r co
ntr
act
or
11
Ele
me
nts
of
Ele
me
nts
of
Co
ntr
act
or
Sa
fety
Ma
na
ge
me
nt
C
on
tra
cto
r S
afe
ty M
an
ag
em
en
t
Su
bS
ub
--co
ntr
act
co
ntr
act
M
an
ag
em
en
tM
an
ag
em
en
t
con
tra
cto
r co
ntr
act
or
Sa
fety
S
afe
ty
Ma
na
ge
me
nt
Ma
na
ge
me
nt
22
Ma
na
ge
me
nt
of
Ma
na
ge
me
nt
of
Co
ntr
act
ors
Co
ntr
act
ors
Ov
era
rch
ing
Co
ntr
act
or
Co
ntr
ols
11
Ele
me
nts
of
Ele
me
nts
of
Co
ntr
act
or
Sa
fety
Ma
na
ge
me
nt
C
on
tra
cto
r S
afe
ty M
an
ag
em
en
t
Pre
qu
ali
fica
tio
nP
req
ua
lifi
cati
on
(Ap
pro
ve
d C
on
tra
cto
rs)
Tra
inin
g a
nd
Tr
ain
ing
an
d
Co
mm
un
ica
tio
nC
om
mu
nic
ati
on
Au
dit
ing
an
d
Au
dit
ing
an
d
Imp
rov
em
en
tIm
pro
ve
me
nt
1.1
1.1
1.2
1.2
1.3
1.3
Co
ntr
act
C
on
tra
ct M
an
ag
em
en
tM
an
ag
em
en
t
22
Ph
ase
1P
ha
se 1
Co
ntr
act
De
fin
itio
n
Co
ntr
act
De
fin
itio
n
& A
wa
rd
& A
wa
rd
Ph
ase
2P
ha
se 2
Pre
Pre
--
com
me
nce
me
nt
com
me
nce
me
nt
Ph
ase
5P
ha
se 5
Clo
seo
ut
&C
lose
ou
t &
Re
vie
wR
ev
iew
Ph
ase
3P
ha
se 3
Co
ntr
act
Exe
cuti
on
C
on
tra
ct E
xecu
tio
n
& C
on
tro
l&
Co
ntr
ol
Ph
ase
4P
ha
se 4
Ha
nd
ou
t &
Ha
nd
ou
t &
Acc
ep
tan
ceA
cce
pta
nce
Management of contractors….
Pre
pa
re P
req
ua
lifi
cati
on
Qu
est
ion
na
ire
Pro
vid
e P
req
ua
lifi
cati
on
Qu
est
ion
na
ire
to
pro
spe
ctiv
e c
on
tra
cto
rs
Co
ntr
act
or
sub
mit
Fil
led
in
Pre
qu
ali
fica
tio
n Q
ue
stio
nn
air
e
1.1
Co
ntr
act
or’
s P
req
ua
lifi
cati
on
Pro
cess
Co
ntr
act
or
sub
mit
Fil
led
in
Pre
qu
ali
fica
tio
n Q
ue
stio
nn
air
e
CC
M &
HS
E D
ep
t. p
rep
are
, e
va
lua
te p
rov
ide
fe
ed
ba
ck
CF
PQ
Ap
ply
acc
ep
tan
ce c
rite
ria
–A
pp
rov
e o
r R
eje
ct c
on
tra
cto
r
Up
da
te C
on
tra
cto
r's
Da
tab
ase
& I
nti
ma
te c
on
tra
cto
rs
1.2
Tra
inin
g &
Co
mm
un
ica
tio
n
Un
it C
on
tra
cto
r S
afe
ty
Ma
na
ge
me
nt
Me
eti
ng
•C
ha
ire
db
yU
nit
He
ad
•C
on
tra
cto
rsH
SE
&M
gt.
Re
pre
sen
tati
ves
•O
nce
aM
on
th
•C
ha
ire
db
yC
OO
/Lo
cati
on
Co
ntr
act
or
HS
E M
ee
tin
g
Too
l B
ox
Me
eti
ng
•C
ha
ire
db
yC
OO
/Lo
cati
on
He
ad
•A
llco
ntr
act
ors
•C
on
tra
cto
rsH
SE
&M
gt.
Re
pre
sen
tati
ves
•O
nce
aQ
ua
rte
r
•D
ail
y&
we
ek
ly
•S
ho
rtD
ura
tio
n
•S
ha
rin
g&
dis
cuss
ion
Co
mm
un
ica
tio
nC
om
mu
nic
ati
on
Lev
el
I
Sit
e S
afe
ty I
nd
uct
ion
Tra
inin
g
Lev
el
II
Sit
e S
pe
cifi
c S
afe
ty
Pro
ced
ure
/Ru
le T
rain
ing
•M
an
da
tory
for
En
try
Pa
ssfo
rco
ntr
act
or
pe
rso
nn
el
•Typ
ica
lC
on
ten
t-S
ite
Sp
eci
fic
Ba
sic
Sa
fety
Ru
les
•D
ura
tio
nd
ep
en
ds
on
safe
ty&
sta
tuto
ryre
qu
ire
me
nts
•M
an
da
tory
for
con
tra
cto
r’s
job
/sa
fety
sup
erv
iso
r
•Typ
ica
lC
on
ten
t-S
ite
Sp
eci
fic
Sa
fety
Pro
ced
ure
/Ru
les
•0
1D
ay
Tra
inin
g(o
rga
niz
ed
by
HS
ED
ep
t.e
ach
mo
nth
)
•P
ost
Tra
inin
gw
ritt
en
ass
ess
me
nt
vali
dfo
r6
mo
nth
s
1.2
Tra
inin
g &
Co
mm
un
ica
tio
n
Pro
ced
ure
/Ru
le T
rain
ing
Lev
el
IV
Job
Sp
eci
fic
Too
l B
ox
Ta
lk
Tra
inin
gTr
ain
ing
Lev
el
III
De
pt.
Sp
eci
fic/
Job
Sp
eci
fic
Sa
fety
Tra
inin
g
•P
ost
Tra
inin
gw
ritt
en
ass
ess
me
nt
vali
dfo
r6
mo
nth
s
•M
an
da
tory
for
all
ass
oci
ate
dw
ith
aD
ep
t./J
ob
•Jo
bS
pe
cifi
cS
afe
tyM
od
ule
s
•V
ali
da
tio
nb
yst
am
pin
gID
Ca
rd.
Va
lid
for
12
mo
nth
s
•D
iffe
ren
tth
an
Tra
de
Test
&V
ali
da
tio
n
•Fo
rC
on
tra
cto
r’s
wo
rkm
en
•D
eli
vere
db
yC
on
tra
cto
r’s
Su
pe
rvis
or
•P
eri
od
icT
BT
(we
ek
lyo
nco
mm
on
&tr
ad
esp
eci
fic
safe
ty)
•Jo
bsp
eci
fic
TB
T(d
ail
yb
efo
rest
art
of
ea
chjo
b)
Tra
de
Te
st &
Tr
ad
e T
est
&
�C
on
tra
cto
r’s
sup
erv
iso
rs,
safe
tysu
pe
rvis
ors
,tr
ad
ete
chn
icia
ns
be
vali
da
ted
for
resp
ect
ive
tra
de
&S
afe
ty
�E
lem
en
tso
fTr
ad
eV
ali
da
tio
n
�D
em
on
stra
tio
no
fb
asi
ck
no
wle
dg
ere
qu
ire
dfo
rth
etr
ad
e&
safe
ty
�Fa
mil
iari
zati
on
wit
hsa
feu
seo
ftr
ad
ere
late
de
qu
ipm
en
t
1.2
Tra
inin
g &
Co
mm
un
ica
tio
n
Tra
de
Te
st &
Tr
ad
e T
est
&
Va
lid
ati
on
Va
lid
ati
on
�S
tora
ge
,g
en
era
lma
inte
na
nce
/re
pa
iro
fe
qu
ipm
en
t
�D
eve
lop
&u
sest
an
da
rdTr
ad
eTe
sta
nd
Va
lid
ati
on
Tem
pla
te
�C
on
tra
cto
rsu
pe
rvis
or
tob
eva
lid
ate
d
�S
kil
led
wo
rkm
en
be
vali
da
ted
�S
pe
cia
list
gro
up
be
vali
da
ted
by
the
exp
ert
s
�P
eri
od
ic e
valu
ati
on
an
d a
ud
it a
re v
ita
l
�In
itia
l au
dit
/eva
lua
tio
n b
e c
om
ple
ted
wit
hin
3-6
mo
nth
s
�H
igh
Ris
k C
ate
go
ry c
on
tra
cto
rs b
e a
ud
ite
d 6
mo
nth
ly /
an
nu
all
y
�Lo
w R
isk
Ca
teg
ory
co
ntr
act
ors
be
au
dit
ed
an
nu
all
y /
on
ce i
n 2
ye
ars
�A
ud
it b
e j
oin
tly
co
nd
uct
ed
by
cli
en
t &
co
ntr
act
ors
1.3
Au
dit
ing
& I
mp
rov
em
en
t
�A
ud
it b
e j
oin
tly
co
nd
uct
ed
by
cli
en
t &
co
ntr
act
ors
�P
rep
are
& im
ple
me
nt
HS
E I
mp
rove
me
nt
Pla
n
�Fa
ilu
re t
o i
mp
lem
en
t Im
pro
ve P
lan
by
co
ntr
act
or
ma
y
�R
esu
lt a
s n
ega
tive
re
cord
in
th
e f
ina
l e
valu
ati
on
–a
ffe
ctin
g c
on
tra
cto
r’s
futu
re
�O
the
r sa
nct
ion
s –
verb
al/
wri
tte
n w
arn
ing
, p
ers
on
ne
l te
rmin
ati
on
, co
ntr
act
te
rmin
ati
on
,
con
tra
cto
r’s
susp
en
sio
n o
r co
ntr
act
or’
s te
rmin
ati
on
Ch
an
ge
th
e M
ind
Ch
an
ge
th
e M
ind
Thank You!
Thank You!
KN
SE
N@
LNT
EC
C.C
OM