john ben devette asia general manager vice president 19 october, 2005 ebsco information services web...
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John Ben DeVetteAsia General Manager
Vice President
19 October, 2005
EBSCO Information Services Web Initiatives:
The New Online Interface for Libraries, Publishers, &
YOU!
Communications Between Libraries, Vendors, and Publishers are in too many Different Formats
> Too many “legacy systems”
> Old systems & old procedures that we inherited from our ancestors!.
EBSCO is Evolving the Process of Data Exchange
between Publishers, Vendors & Libraries• Serials subscriptions are complicated and detailed• Many different databases full of the same information
– Payment data: check numbers, dates, amounts, etc.– Publisher production schedules, shipping dates– Claims data– Library IP addresses– Journal & article URL
The GoalInteractive Web Portals for Libraries, EBSCO offices and Publishers
EBSCO OFFICE
PUBLISHER
LIBRARY
EVERYONE WILL USETHE SAME DATABASE
Provide Support
EvaluateMonitor
Administer
Provide Access
Acquire
TheE-resource Life Cycle,
for a Library
Provide Support
EvaluateMonitor
Trial useTrial useAssess
need/budget Assess
need/budget
License terms
License terms
Administer
OrderOrder
PayPayPricePrice
EvaluateEvaluate
Provide Access
Acquire
Acquire
Provide Support
EvaluateMonitor
IP AddressesIP Addresses
RegisterRegister
Proxy ServersProxy Servers
Administer
CatalogCatalog
Portals/Access lists
Portals/Access lists
Campus authentication
Campus authentication
URL maintenance
URL maintenance
Provide Access
Acquire
Provide Access
ClaimingClaiming
User IDsUser IDs
Admin module information
Admin module information
Provide Support
EvaluateMonitor
Preferences (store)
Preferences (store)
Holdings listsHoldings lists
Access restrictions
Access restrictions
View rights for use
View rights for use
Administer
Provide Access
Acquire
Administer
Provide Support
EvaluateMonitor
Problem logProblem log
Hardware needs
Hardware needs
Software needs
Software needs
Contact infoContact info
Troubleshoot/ triage
Troubleshoot/ triage
Administer
Provide Access
Acquire
Provide Support
Provide Support
EvaluateMonitor
Problem logProblem log
Usage statsUsage stats
Downtime analysis
Downtime analysis
Review problemsReview
problems
User feedback
User feedback
Administer
Provide Access
Acquire
Evaluate & Monitor
ClaimingClaiming
User IDsUser IDs
Admin module information
Admin module information
Preferences (store)
Preferences (store)
Holdings listsHoldings lists
Access restrictions
Access restrictions
View rights for use
View rights for use
Provide Support
EvaluateMonitor
Problem logProblem log
Hardware needs
Hardware needs
Software needs
Software needs
Contact infoContact info
Troubleshoot/ triage
Troubleshoot/ triage
Usage statsUsage stats
Downtime analysis
Downtime analysis
Review problemsReview
problems
User feedback
User feedback
Administer
Trial useTrial use
Assess need/budget
Assess need/budget
License terms
License terms OrderOrder
PayPayPricePrice
EvaluateEvaluate IP AddressesIP Addresses
RegisterRegister
Proxy ServersProxy Servers
CatalogCatalog
Portals/Access lists
Portals/Access lists
Campus authentication
Campus authentication
URL maintenance
URL maintenance
Acquire
Provide Access
*** These processes are new to the “Online Information Era”
E-resource Life Cycle, for a Library
The Solution… Web-based systems portals interacting
with live data for communicating, tracking and decision support
LIBRARIAN EBSCO PUBLISHER
Web Portals for the Management of E-journals
• EBSCO office web portal• Library web portal• Publisher web portal• Objective: Create a most efficient system for everyone to
share– Manage e-journals from order to activation– Provide the librarian with decision making tools– Give everyone interaction with live data
• REAL TIME is the key term here– One person updates the system, and all its members see the new
input data immediately.
A set of Tools to Assist Everyone in Managing E-Journals from Order to Activation
in local language.
– View basic account information– Set preferences / View preferences– Manage Print to Electronic transition– View status of orders, registration and activation– Easy access to activation/registration instructions– Reporting– Usage Statistics– Manage IP