ISV Partner Alliance Value

Settings Management

User State Virtualization for Microsoft® System Center

PRODUCT DESCRIPTION COST

Support:

Primary Capability:

Additional Capabilities:

Product Description:

System Center Integration:

Licensing:

Support

NEXT STEPS:

Support Type Yes No Cost Availability

Self-Help (web, forums)

Assisted: Web/mail

Assisted: Phone

Assisted: On-Site

**Flexible pricing for EPG size Enterprise License Agreement opportunities**

AppSense Management Suite (includes all the below)- $119/user• AppSense Environment Manager - $73/user• AppSense Application Manager - $44/user• AppSense Performance Manager - $44/userConcurrent (for RDS/XenApp) and SPLA also available

AppSense

User State Virtualization

Personalization, Self Service Rollback, User Rights Management, User Installed Applications, Performance and Data Management,

Extends Microsoft System Center to decouple the user layer from any native PC or virtual desktop, capturing user-specific ‘digital personality’ into a centralized management framework, and delivering personalization with IT-defined policies on-demand to any point in an organization’s desktop and application delivery infrastructure.

Current integration with System Center Configuration Manager, Operations Manager. Integration with System Center 2012 planned. Whitepaper at: http://www.appsense.com/uploads/docs/UV_with_Systems_Center.pdf

• Website: www.appsense.com• Global sales contact: Michael Kleef michael.kleef@appsense.com• Microsoft Solution Guide Portal: http://tool.microsoftsca.com/

Y

Y

Y

Y

No Charge

Silver & Gold tiers

Silver & Gold tiers

Custom

WW 24/7/365

WW 24/7/365

WW 24/7/365

24/7/365

Settings Management - ISV Partner Alliance Value

ARCHITECTURE OVERVIEW RESOURCESArchitectureSettings Management

AppSense UV Overview and Architecturehttp://www.appsense.com/uploads/docs/AppSenseUserVirtualizationPlatform_US.pdf

AppSense and App-V http://www.appsense.com/uploads/docs/App-V_Experience_with_AppSenseUV_US.pdf

AppSense and License Controlhttp://www.appsense.com/uploads/docs/Microsoft_Application_License_Control_US.pdf

User Virtualization with System Centerhttp://www.appsense.com/uploads/docs/UV_with_Systems_Center.pdf

There are several components of User Virtualization some comprised of a either a two tier or highly scalable, three-tier architecture:

Tier 1: Client Computer / DesktopThe client computer contains the AppSense User Virtualization Agents. The agents monitor and control any changes that the user makes to their Windows operating system and managed applications. The agents and configuration can be deployed by System Center Configuration Manager or AppSense Management Server.

Tier 2: AppSense server services AppSense provides several backend services which includes AppSense Environment Manager, AppSense Application Manager and AppSense Performance Manager. Also provided is a Management Server to deploy agents and configuration policy if the the customer is not using System Center. Environment Manager contains a personalization server role which

Optional Tier 3: SQL Server DatabaseThe Microsoft SQL Server database stores user personalization settings on a per application basis. Settings are pushed down when the Personalization Server requests the latest settings on behalf of a client computer. Any changes made on the client computer are synchronized back in real time to any app type. Self Service rollback to any point in time can be achieved

acts as a broker between the client interaction, providing a secure channel to read and write the personalization data. Further scale can be achieved through network load balancing technologies allowing parallel services or multiple replicated databases.

DEPLOYMENT OVERVIEW RESOURCESDeployment

AppSense Environment Manager Installation Guide http://www.appsense.net/files/documentation/20110803/AppSense%20Environment%20Manager%20Installation%20and%20Upgrade%20Guide.pdf

AppSense Application Manager Installation Guide http://www.appsense.net/files/documentation/20110803/AppSense%20Application%20Manager%20Installation%20and%20Upgrade%20Guide.pdf

AppSense Performance Manager Installation Guidehttp://www.appsense.net/files/documentation/20110803/AppSense%20Performance%20Manager%20Installation%20and%20Upgrade%20Guide.pdf

AppSense Environment Manager Administration Guide http://www.appsense.net/files/documentation/20110331/AppSense%20Environment%20Manager%20Administration%20Guide.pdf

Settings Management

Desktops and LaptopsRemote Desktop Session Host

VDI

Step 1: Install Windows Server 2008 R2 and SQL Server 2008 R2

Step 2: Install Windows Server 2008 R2 and AppSense Server

services

Step 3: Push required agents and configuration to clients

AppSense recommends consulting the Installation Guides for any size deployment for each suite product. Each of the resources requires a logon to myAppSense.com. Logons can be requested for Microsoft staff via the Global Alliance Manager by emailing: microsoft@appsense.com Process:

Assess• What is the desktop

environment?• Who uses which application? • Migration planning• All user-focusedAnalyze• Application interrogation• Where is user information

applicable to manage?• In what environments?Deploy• System Center is vital

• Deliver operating system

• Deliver applications• Manage the endpoint

• AppSense: Personalize the userValue:

• Customers receive consistent experience across any Windows platform, irrespective of version

• Using AppSense helps to accelerate Desktop Virtualization and Windows XP migration

• Only AppSense can move settings from native to virtual application packages in real time without logoff

CASE STUDY #1 CASE STUDY #2Case Studies

Customer: Nationwide Children’s HospitalTitle: Nationwide Children’s Hospital chose AppSense

Summary: Nationwide had previously implemented WindowsRoaming Profile, but it did not meet user requirements and required more support than it was able to provide and so was removed.

Situation: Needed user virtualization solution for Windows 7 and VDI desktop deployment to support migration from Windows XP

Benefit: Migration to Windows 7 and App-V. Personalized Windows 7 virtual desktops, Increased security controls, Dramatically reduced logon time.

Customer Quote: “AppSense provided us with a pain free migration to virtual desktops, additionally it future-proofs our design. We selected AppSense because it was a comprehensive product that featured everything we needed” Jake Muszynski Systems Engineer, Information Services at Nationwide Children’s Hospital

For More Information: http://www.appsense.com/uploads/docs/NationwideChildrensHospital_CaseStudy_US.pdf

Settings Management

Customer: QBE InsuranceTitle: Leading insurance provider selects AppSense for their desktop virtualization deployment to support offshore developers

Summary: Increased manageability of the desktop, decreased user logon times and supporting offshore workers. Migration to Windows 7.

Situation: Offshoring solutions driving demand for Desktop Virtualization. Needed to migrate towards Windows 7

Benefit: Improved logon times, seamless migration betweendesktops regardless of delivery mechanism or Windows OS platform or version , Increased end user satisfaction with user personalization

Customer Quote:“Our users are unable to make a distinction between when they are using a virtual or physical desktop which is tremendously valuable to us... AppSense Environment Manager allows us to give our users the desktop they are comfortable with while ensuring that IT can maintain control over the desktop and easily manage it” Ben Euers, Infrastructure architect at QBE

For More Information:http://www.appsense.com/uploads/docs/CS_QBE_2.0_US.pdf