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    APPLICATION OF INVENTORY CONTROL

    TECHNIQUES IN SHOPPING MALLS

    ABSTRACT

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    In todays world, it is absolutely impossible to think of business operations without

    proper processes designed for inventory control system management in any

    organization. In most firms, inventory control system management refers to the

    ways logistics are handled in the company. Inventory control system management

    is nothing but management of logistics and the process of eliminating general

    inefficiencies in the company. It refers to the processes of how the different

    suppliers and the whole network thereof are managed. The overall aim of inventory

    control system management is to produce effective and efficient operations. The

    value of inventory control system management goes up all the even more in retail

    chain organizations. This is due to the fact that every retail chain organization

    works with a number of suppliers at any given point in time. ll retail firms have to

    make a conscious effort to integrate the logistics, distribution activities with the

    suppliers, and the manufacturers overall efforts. This study attempts to go through

    and systematically review the comprehensive processes for inventory control

    system management in any retail chain organization. lso, it tries to undermine

    how the current technology and innovation techni!ues can be leveraged to improve

    the inventory control system management processes and to make them more

    consumer"centric and efficient. This study has used the e#ample of $hopping malls,

    the leading global retail giant. This is a perfect e#ample used to illustrate how

    inventory control system management processes should be handled in large retail

    set ups as $hopping malls would be handling materials and supplies from hundreds

    of suppliers at any given point in time.

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    &ontents'$T( &T.................................................................................................................. 1

    &ontents........................................................................................................... ......... )

    Introduction..................................................................................................... .......... *

    +iterature review.................................................................................. .............. .......

    (esearch -ethodology................................................................................... ......... 1

    indings nalysis............................................................................................. ........ %/

    (ecommendations................................................................................................... %0

    &onclusion...................................................................................................... ......... )/

    (eferences............................................................................................................... )%

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    Introduction

    Introduction:

    Inventory control system management or logistics management generally deals

    with the management of materials and flow of information in a comprehensivenetwork which consists of suppliers, manufacturers, customers and distributors.

    2agurney, %// 3 4fficient inventory control system processes and logistics would

    mean that the company is able to manage a ready flow of goods and services and

    is able to operate effectively in line with its current bandwidth. The firms which are

    in the retail industry are all the more focused on efficient inventory control system

    processes as they have to deal with a number of suppliers and distributors at all

    times. 2agurney, %// 3

    The last few years have been phenomenal for the retail industry all over the world

    as there has been emergence of various new players in the market who are trying

    to establish their foot hold in the retail market. 4ven big diversified companies like

    (eliance have come up with their retail chains in order to take ma#imum

    advantage of the huge consumption patterns which are prevalent in the country.

    This study will basically focus on how $hopping malls handles its inventory control

    system management and logistics processes. 5opp and $pearman, %// 3

    6enerally, the logistics or inventory control system management is only limited to

    the way transportation will work for the goods. 'y default, it still somehow does not

    take into consideration things like warehousing, packaging, invoicing and entry

    management etc. which should be accounted for within any good inventory control

    system process. Tayur and 6aneshan, %//73

    (etail industry is undoubtedly one of the hottest and mushrooming industries all

    over the world contributing towards employment generation in a huge way. The

    retail market all over the world is featured with different business models. These

    shops do not have any defined logistics processes for them. 8liver and 9ebber,

    %//%3 :ey retail players are ma;orly trying to capitalize on this shortcoming of the

    street shops by becoming aggregators of goods and selling them at subsidized

    costs. 8ne more advantage that they have is that because of being big brands,

    they are able to negotiate the pricing for these products a lot more than any other

    normal players. &hopra and -eindel, %//%3.

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    &onsidering the fact that logistics play !uite a critical role for any firm, and more so

    for the shopping malls, the research is !uite important. There is no doubt that

    logistics and inventory control system within an organization enables the retail

    chain operations to either move the products or store them in a more efficient

    manner. If done properly, logistics management results in prevention of needless

    movement of goods from one location to another and thus reduces transportation

    cost and also frees up storage space for more productive use. 2agurney, %// 3.

    The research is also important because generally retail stores maintain lower

    inventories and do not place too much important on logistics and inventory control

    system management. They hardly understand the fact that logistics management

    can be beneficial for both the manufacturers as well as the retailers. &hen and

    Paulra;, %//*3

    s a firm conducting retail operation, it is really an important task to find the right

    balance between investing in front end and back end operations. +ogistics, as an

    industry has been evolving over the years and the channel dynamics are changing

    !uite rapidly for the e#isting players in the retail industry. &hen and Paulra;, %//*3

    This is due to the fact that the retail players are increasingly growing in size and

    therefore their bargaining power is also increasing with each passing day. This

    should ideally result in some mutual understanding between various manufacturers

    and retailers so that they can develop a strong inventory control system network.

    In that case, it would make sense that both the e#isting operators as well as the

    new operators put collective efforts to eliminate inefficiencies in the inventory

    control system network.

    ll big retail players the world over are making big efforts to improve their overall

    efficiency and effectiveness of inventory control system and logistics.

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    Lit r!tur r "i #

    Introduction

    lmost all big retail firms across the world rely on good inventory control system

    management policies and practices for their overall success. 8ne of the ma;or

    factors behind their success is the right implementation and framework policy of

    inventory control system and logistics management. =ohnson, %// the classic e#ample being 9almart trying to enter India and

    having a ;oint venture with the 'harti 6roup. The overall strategy here was that

    9almart will ;ust manage the back end operations whereas 'harti will manage the

    front end operations. ?iswanadham, %// 3

    'ig firms all across the world look forward to replicate their global inventory control

    system model in emerging market countries as they know there is a lot of potential

    in emerging markets and they can easily tap this market. -ost of the firms

    emphasize on local sourcing of goods for cost efficiency reasons. ?iswanadham

    and 2arahari, %//@3

    'ig players like 9almart have already claimed that they aim to capture

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    competitive in nature, the firms know that if they do not have an efficient inventory

    control system model in place, then they are going to struggle a lot. $hapiro,

    %//13

    It means management of a network of interconnected businesses involved in

    ultimately providing product packages which are re!uired by the end customers.

    The logistics management encompasses all movement and storage of raw material,

    inventory as well as finished goods the original point of manufacture to the final

    point of consumption. &hen and Paulra;, %//*3

    ll firms want to be successful and they know that they can only be successful if

    they can get their logistics processes right. Fltimately, success in this dynamic

    sector depends on achieving robust inventory control system processes and this

    can only be done through logistics professionals. This is due to the fact that theseprofessionals have the capabilities to combine the best systems and e#pertise to

    manage a ready"flow of goods and services. $hapiro, %//13

    Fltimately, it is the shopping malls, which is all set to provide boost to a number of

    allied sectors and as the logistics or inventory control system management industry

    is considered as the back bone of the shopping malls, it stands to gain the most out

    of this boom period.

    The logistics sector does not mean merely transportation any more, it also focuseson activities like warehousing, packaging etc. It is estimated the logistics sector is

    all set to grow at a rate of %/A or even more in the upcoming years.

    It is also to be understood that as the retail chains e#tend, inventory control system

    management will now take on an increasingly important role. This is because the

    end consumers have become all the more demanding and also conscious about

    their time. They are also spoilt for choices as there are so many brands in the

    market, all vying for the consumers attention. The competition is indeed e#tremely

    tense in the retail market all over the world and all firms are aiming for high

    customer satisfaction. Cr. (amkishen. B, %/1/3

    lso, things are not the same in the Indian retail industry as the country is in the

    process of transformation and have been witnessing changing life styles, increased

    per capita incomes and individual income levels. The global retail market is

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    e#panding with each passing year and is e#pected to reach F$ 7

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    There is no doubt about the fact that inventory control system management or

    logistics play a pivotal role in the organized retail market in the emerging markets

    and the growth of the organized shopping malls actually depends on logistics. The

    Inventory control system &ouncil of emerging markets have been formed to e#plore

    the different challenges that a new retail firm would face and to find possible

    solutions for these firms operating in the shopping malls all over the world

    Ideally, the actual role of inventory control system or logistics in the organized

    shopping malls in the emerging markets should be a shelf" centric partnership

    between the retail firm and the manufacturer as this should lead to creation of

    inventory control systems that are loss free. This will also give rise to top and

    bottom line growth for all these firms which are operating in the shopping malls inthe emerging markets. In the organized shopping malls in the emerging markets,

    the presence of fresh produce vegetables and fruits3 is very small. 5owever, this is

    slowly but surely picking up as retail firms have started dealing in these items

    already. This is so for the nature of inventory control system is very fragmented.

    This shows the important role of inventory control system in the organized

    shopping malls in the emerging markets.

    In the organized retail market in the emerging market countries, the value of

    inventory control system is e#tremely important as the customer wants at a very

    affordable price, a variety of product mi#. It is the inventory control system that

    ensures to the customer in all the various offerings that an organization decide for

    its customers, be it cost, service, or the !uickness in responding to ever changing

    tastes of the customer.

    The infrastructure in emerging markets in terms of road, rail, and air links are not

    sufficient. nd so warehousing plays an e#tremely ma;or role as an aspect of

    logistics or inventory control system operations. To overcome these problems, the

    retailers is trying to reduce transportation costs and is investing in logistics through

    partnership or directly. The organized shopping malls in the emerging markets is

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    growing so the role of inventory control system becomes all the more important. It

    should become all the more responsive and adaptive to customers demand. There

    is also need for the inventory control system to be more cost efficient and

    collaborative to win the immense competition in this sector.

    The role of inventory control system in organized shopping malls in the emerging

    markets has e#panded over the years with the boom in this industry. The growth of

    the retail industry to a large e#tent depends on inventory control system, so efforts

    must be made by the retailers to maintain it properly and ensuring that it results in

    more and more growth for the firms operating in the sector and overall growth for

    the entire industry.

    S*o--in( M!%%&/ Lo(i&tic& Str!t ($

    The success of $hopping malls is well known across the world. 8ne of the big

    reasons why $hopping malls is such a big force to reckon with is the right

    implementation of supply and logistics management. $hopping malls has in fact

    started replicating its inventory control system model in a number of emerging

    market countries and they are trying to implement this across all their stores in

    these emerging market countries.

    The firm has a very good network of suppliers and distributors across the country

    who are willing to work with $hopping malls at virtually real time levels. Therefore,

    whenever $hopping malls has urgent re!uirements to fulfill its orders, it raises a

    flag to )"* suppliers concurrently and then picks up large volumes to satisfy those

    re!uirements. 8ne more good thing that $hopping malls has done is that they have

    a separate team which takes care of all logistics issues and pricing which deals real

    time with all these suppliers and distributors at the back end, thereby ensuring that

    their day to day operations run efficiently and smoothly at the front end.

    RFI0 in R t!i%

    In any industry, inventory control system would actually mean integration of the

    supplier and retailers to provide goods at the right time and in the right place that

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    should truly satisfy the needs of the customers. In todays scenario, the inventory

    control system is the backbone of all the retail giants, be it 'enetton, Hara, 5ennes

    K -auritz, $hopping malls, $pencer, $hoppers $top, ?ishal -egamartetc. 'ut due

    to various problems like stock"outs, lost sales, delayed shipments, production

    slowdowns, e#cess buffer inventory, shrinkage and billing delays, etc. the

    management seems to be really missing from inventory control system or logistics

    management.

    5owever, of late, there has been one concept that is really creating a lot of buzz in

    the retail market in the emerging market countries. There is a new concept called

    ( IC which is really causing a lot of interest to big retail players. (adio fre!uency

    identification ( IC3 is a term that describes technologies that use radiofre!uencies to identify ob;ects. This is the latest technology that is making

    headlines in the Inventory control system network. Though it has been in

    e#istence since 170/s but it is only now that it has starting changing the way

    people look at inventory control system or logistics, owing to companies who have

    introduced cheaper ways of producing ( IC tags, (eaders, Tags, Portals and

    accessories.

    $hopping malls was the very first company to incorporate ( IC in its inventorycontrol system methods and re!uires its suppliers also to use ( IC. This technology

    has helped $hopping malls in several functions like tracking inventory, locating

    various goods, collecting payment, which in turn has helped speed up the

    movement of goods in the warehouse and reduce cost of labour and errors in every

    possible way. ( IC has helped $hopping malls save up to @.)< billion annually. It

    has helped it in its aim to coordinate with its suppliers to serve its customers more

    effectively and efficiently.

    'ut ( IC does not come to the rescue of inventory control systems without a cost.

    lot of planning and testing has to be done before implementing ( IC in any

    organization successfully. The information encoding has to be standardised to help

    ( IC function in a smooth manner. ll the big firms in the shopping malls know

    about ( IC and clearly know that they would not be able to succeed without this

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    new technology that is really creating huge buzz amongst all retail players in the

    emerging markets.

    irms have not really started using it regularly but have reached a stage wherethey have been trying out a few things and are currently in the testing phase. It is

    ;ust a matter of time when the firms will understand the true value of ( IC

    technology and would make ade!uate steps to have ( IC a part of their big

    inventory control system and logistics plans. It might be a totally new concept in

    some countries but it is bound to do well due to the clear cut advantages that it

    offers to retail firms.

    4 1Bu&in && !nd inno"!tion

    8ne of the important aspects of e"business implementation is developing a link

    between I&T companies and innovation. &onsidering such value the telecom

    companies are placing a great emphasis on the critical role played by innovation in

    their service delivery to the customers and remain competitive in the market place.

    8n the other hand a strong competitive pressure is implied on companies to gain

    incentives from their innovation and research K development activities. 4"business

    implementation brings in the competition, competitiveness and innovation

    intertwined 5aucap, %//)3.e"business in I&T industry is widely recognized as key

    driver of innovation, specifically driving the process innovation within the company.

    I&T have been identified and widely recognised as a ma;or enabler of innovation, in

    particular for process innovation. 0

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    6retton, 6ali and Parham, %//)3.. In some sectors, particularly in I&T

    manufacturing, consumer electronics and telecommunications, I&T are also highly

    relevant for product innovation. 5owever, as more companies strive to e#ploit the

    innovation potential of I&T, it becomes more difficult for the individual company to

    directly gain competitive advantage from this technology. e"'usiness is becoming a

    necessity rather than a means to differentiate from competitors. In addition, the

    introduction of innovation can cause substantial costs in the short and medium

    term, as it may take time before the investments pay off Cenis, -c-orrow and

    (Lger, %//*3.

    E1Bu&in && in M!%%&

    In %//), basic internet access and standard internet applications such as e"mail

    and use of the 9orld 9ide 9eb had reached very high diffusion levels in the

    electronics and electrical machinery sectors throughout 4urope. 2inety eight

    percent of sector companies in the 4F"< had internet access and used email, 7

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    R & !rc* M t*odo%o($

    R & !rc* O23 cti" &

    The overall ob;ective is to underline the great impact of technology on the current

    logistics scenario in the market today. This is important to show how customers can

    be managed in a better way.

    R & !rc* P%!n

    6enerally, for every piece of research, it is either a deductive approach or inductive

    approach, which is used. This really depends on the e#act re!uirements of what

    research is to be done. 9ork done in this study is more !ualitative in nature.

    research design is arranging properly, the different conditions for collectionand analysis of data that aims for both fulfilling the purpose of research and that

    too in the most cost effective manner.

    The research has been conducted through a proper mi# of both detailed

    secondary research as well as primary research to fill the data gaps for which

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    similar keyword Dinventory control system managementE has been revealed most

    of the times. round */ articles have been reviewed from 1/,/// articles which are

    present in the database. term mentioned as control over !uality has been

    achieved during the search of the articles and publications. (oberts, Cavid %//73

    M t*odo%o($ Fr!' #or.

    6rouping the important concepts and the frame works being carried out> four

    important methods have been grouped together so that the methods and concepts

    have been classified. Cescriptive features, concern on theoretical strategies, issues

    related to both differential and methodological has been brought forward. In which,

    distribution of time frame and different sectors of the industries has been covered

    in the first part. &onceptual framing, theoretical perspectives and the research

    methods have been provided in the later stages. bdinnour"5elm, $. %//13

    Ti' Hori4on

    The trends and the technology that has been carried out in the present research

    have been chosen for a span of years from the period in between %//< and %/1/.

    -ost of the traditional techni!ues for the automation of the inventory control

    system management have been performed past a decade. 'ut as the present

    research deals with the emerging technologies and the amendments carried out by

    the latest products such as ( IC, this span has been considered as enough.

    R & !rc* An!%$&i&

    s the present research deals with a descriptive and inductive approach rather

    than conducive or testing phases, similar statistical data and descriptive

    methodologies have been considered. -ost of the analytical and descriptive data

    has been provided in the form of tables and graphs. $cott, +ee %//

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    s mentioned above, the data has been collected using both the primary sources

    as well as the secondary sources. The researcher has also read a number of

    published articles on the logistics and inventory control system management.

    Pri'!r$ 0!t!:

    -ost of the data in this research study has been collected with the help of a

    structured !uestionnaire. The interviews were conducted with industry e#perts and

    some key officials M personnel in the logistics sector who have had relevant

    e#perience in conducting inventory control system management.

    These e#perts have e#ceptional domain knowledge and best suited to answer

    !uestions about their companies logistics strategies.

    The first step was to prepare a structured !uestionnaire which could be used

    to conduct interviews with the company employees to gather their views on types

    of inventory control system strategies that their companies are using to engage

    with potential customers.

    The structured !uestionnaire which was prepared for this particular e#ercise

    had a combination of both close ended !uestions and also some open ended

    !uestions. The !uestionnaire basically comprised mostly of close ended !uestionsand couple of open"ended !uestions in order to administer the primary research.

    R & !rc* In&tru' nt&:

    &onducting primary research through structured !uestionnaires is one of the best

    ways to collect data. The key is to have the !uestions in a proper se!uence while

    conducting these interviews. The proper se!uence is re!uired and it should be

    aligned in such a way that it absolutely meets the ob;ectives of the study. The!uestionnaire will mostly have close ended !uestions and a couple of open ended

    !uestions with the total length of the survey being 0 to 1/ minutes focusing on key

    inventory control system management strategies and technology related !uestions.

    S!'-% Si4 :

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    n appropriate sample size is really important for any market research or research

    pro;ect. This leads to much better reliability and validity of the data and then

    further analysis. 8nce the right respondents have been chosen, they should be able

    to provide more realistic and appropriate data and information regarding the

    ob;ectives of research. s the researcher has clearly mentioned in the data

    collection section, the interviews have been conducted with the e#perts dealing

    with logistics in organizations.

    T!r( t R &-ond nt&:

    In order to collect more in"depth information regarding the study ob;ective, the

    researcher has emailed the !uestionnaire to the following respondentsN

    +ogistics -anagers

    $ales -anagers

    Inventory control system -anagers

    S!'-%in(:

    6enerally, for such studies, there are different types of sampling techni!ues which

    are used. These sampling techni!ues can be related to both probability sampling

    techni!ues and non"probability sampling techni!ues. In probability sampling, every

    single item within the population has a recognized non"zero probability of to be

    chosen. These techni!ues generally comprise of random sampling, stratified

    sampling and systematic sampling. 8n the other hand, in non"probability sampling,

    the elements are chosen from a defined population in several non"random

    behaviors. This type of sampling comprises of convenience sampling, snowball

    sampling, ;udgment sampling and !uota sampling.

    .

    Findin(& An!%$&i&

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    Gender

    87%

    13%

    Male Female

    The above figure shows the split of sample between the genders of the

    respondents as @0A of the respondents were male and rest of them was females.

    16%

    12%

    17%23%

    9%

    5%7%

    11%

    Supply !a"n #en$!mar "ng &lan s'ra'eg"$allye-pro$uremen' ()* supply+u'sour$"ng Fe, suppl"ersMany suppl"ers Su $on'ra$'"ng

    The above figure represents the systems and application used by the companies

    for managing their inventory control system. %)A of the respondents replied that

    they use =ust in Time approach and 10A said that e"procurement is the most

    prominent system used in their company for effectively managing the inventory

    control system. 'oth these systems are very old in the field of inventory control

    system and provide the greater benefits without incurring any additional cost to the

    companies.

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    419

    5 915 18 17 13

    23

    25

    15 43 4

    9 17

    16

    12

    17 23 9 57

    113

    5

    2 1 17

    4523 4

    0102030

    4050607080

    S u p p

    l y C h

    a i n B

    e n c h

    m a r

    P l a n s

    t r a t e g

    i c a l

    e p r ! c

    u r e m e

    n

    " # $ s u

    p p l

    % u t s !

    u r c i n

    g

    & e '

    s u p p

    l i e r

    ( a n y

    s u p p

    l i e r

    S u ) c

    ! n t r a

    c t i n

    #mpr!* ement Planning t! #mplement +lre a,y implemente, an, satis- ie, .!t at all /ele*ant

    The above figure indicates the re!uirement of the companies for managing theirinventory control system. Inventory control system benchmarking and plan

    strategically are the areas where the companies are seeking the improvement for

    managing their inventory control system effectively.

    21%

    29%15%

    18%

    17%

    .ery Su$$ess/ul Su$$ess/ul Some,!a' Su$$ess/ul

    o' Su$$ess/ul o' a' all Su$$ess/ul

    The above figure provides the agreement of the companies towards the success or

    failure after implementing the various systemsMapplications for managing the

    inventory control system. %7A of the respondents replied that the companies are

    successful with their current systems since every application or system developed

    for inventory control system gives separate and sure benefits to the company

    however it depends on the nature of the business.

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    43%

    57%

    es o

    It is essential for the companies to develop strategic plan for managing any of thebusiness process. in this conte#t figure *. shows that

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    ll the three applications are new to the system and include greater benefits for

    effectively manage the inventory control system process within the organization.

    34%

    29%

    15%

    18%4%

    uge ene/"'s A erage Some,!a' "''le o' a' all

    The above figure provides the consent of the companies for having benefits by

    implementing the above mentioned systems in the inventory control system

    process. %7A of the respondents replied that their companies are having average

    benefit however )*A said that their companies are having huge benefits by

    implementing such system in place.

    11

    7 8

    2119

    15

    9 10

    0

    5

    10

    15

    20

    25

    )mpro3"ng '!e

    5ual"'y o/ "n/orma'"on

    )mpro3"ng '!e

    $oord"na'"onamong '!e

    depar'men's

    6edu $"ng '!e

    lead '"me

    os' Sa3"ng )n$reas"ng '!e

    sales

    +p'"m"7"ng '!e

    -us"nesspro$ess

    Fo re $as '"ng Fle 8"-"l"' y

    The above figure shows the primary goals of the companies for managing their

    inventory control system. &ost saving is the most desired goal for the companies

    looking at the current economic crisis and credit crunch. Increasing sales,

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    improvement in the !uality of information, optimizing the business process and

    forecasting are the second preferences of the companies to manage their inventory

    control system.

    19%

    27%

    15%

    27%

    12%

    Me' su$$ess/ully A erage Some,!a' "''le o' a' all me'

    The above figure shows the consensus of the companies for meeting the desired

    goals by implementing the various systems and applications in their inventory

    control system. There are more than )7A of the companies that have met their

    desired goals however those which are still seeking the success re!uire the

    consultant e#pertise for fully implement such systems in place in efficient

    management of inventory control system process.

    33%

    20%

    47%

    )n es'ory op'"m" a '"onn!an$"ng $us'omer ser "$e

    :e elp"ng $ompe'"' e ad an'age /pr '!e $!annel

    The above figure shows the reason for developing the inventory control system

    management within the company. *0A of the companies want to gain the

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    competitive advantage and second preference is to optimize the inventory level

    which leads the greater cost saving advantage to the companies.

    .

    R co'' nd!tion&

    Today, retail businesses are in support of employing techni!ues to their trade

    advantage. 9hereas controlling costs and increasing functional effectiveness

    forever be crucial in the low profit retail business, retail businesses are currently

    moving their concentration to inventory control system resolutions that improve

    the essential client practice and force income all over the systems. This rebellion

    has been concentrated on the shops in current situations, other than well"informed

    retailers will currently want that all I2?42T8(B &82T(8+ $B$T4- techni!ues must

    have a supportive effect on the consumer practice all over the channels $angani,

    %//*3.

    Ro% o+ IT in i'-ro"in( t* P r+or'!nc o+ In" ntor$ contro% &$&t ':

    To answer of the above !uestion is unanimously that information is critical and

    forces the whole system of inventory control system. ccording to ?astag and

    -ontabon %//0, the idea that shifting information is as significant as shifting goods

    is a necessary element of the development and enlargement in IT abilities.

    Through, they varied on precisely how significant IT is to the I2?42T8(B &82T(8+

    $B$T4- structure.

    The main ob;ective of the IT techni!ue is to develop a corporationOs

    interaction ability. The recent information methods have provided corporations

    capabilities that corporations did not have before the blast of informationtechnology in their business. In the view of $waminathan and Tayur %//), in the

    current business environment, changes have been continually catalyst through

    information technology> other than a few e#perts think that there is a boundary to

    information technology. This boundary might be locating the issues engaged with

    information structures compatibility every time connected with the several

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    methods. 8n the other side a few signified that a basic re!uirement for their retail

    business is to increase their information technology systems.

    This idea must be appeared like a competitive benefit concept. 'etter IT has thepower to decrease the manual hard work of data entry and wide paperwork. It is

    identified that in retail business they are performing to efficiently apply information

    technology, other that are discovering it hard because 0

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    was no issue with harmonization between systems highlighted re!uire attaching to

    essential 4lectronic Cata Interchange norms for it to perform. 4lectronic data

    interchange must be set"upped for transferring the information to the -iddle

    9holesaler. This will build the need e#tra noticeable and supple. Q(C$ will

    moreover obtain a range to effort successfully for fast replenishment. The pour of

    the data from the retailers be able to study through the -iddle 9holesaler

    9illiams and 4sper, %//%3.

    Lo(i&tic&:

    The focus of ma;or retail e#pansions will be around the food and grocery segment,

    with all ma;or &orporates entering retail through this segment. 9ith the ob;ective

    to have better control over price, consistency in product supply as well as !uality,there will be huge investment in inventory control system infrastructure.

    9orldwide, IT has been on the forefront in I2?42T8(B &82T(8+ $B$T4- initiatives

    as it plays an integral role in automation and information sharing during the whole

    chain 9ilson and &larke, %//

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    suppliers, and sales persons will be capable to seem on the similar data, on the

    e!ual time. Therefore, shifting marketplace tendencies observation, pricing, and

    vendor relative actions, distribution and warehousing operations may be managed

    from only one middle place ?okurka, %// 3.

    Econo'i & o+ Sc!% :

    This approach will base on economies of sale while enormous buying decisions will

    be taken through the middle wholesaler. The unenthusiastic operational capital

    may be discussed to further add to the negotiating authority, the method $hopping

    malls does with their complete volume. (etail +ink will permit leisurely increase

    profits and stilling below"cost the rivalry, for the suppliers. Inferior costs will force

    profits in share of marketplace and sales :etchen and 5ult, %// 3. dvanced sales

    will in rotate interpret into e#tra profit achievement, which in revolve will provide

    e#tra funds to spend in decreasing additional cost. Therefore the concept of

    developing the lesser inventory control system visibility by the recommended

    information technology instruments and applying &I&- with the recommended

    planning for the pour of data and products, must be the a footstep in front for

    consideration in building the retail trade process in India resourceful and successful

    9ise and -orrison, %//03.

    Conc%u&ionccording to $chwarz %//*, in many businesses I2?42T8(B &82T(8+ $B$T4- is a

    very main issue because corporations understand the value of generating a mi#ed

    correlation with their consumers and suppliers. business can increase their

    competitiveness in current marketplace by use of better inventory control system

    management and decrease all uncertainty and provide better service to their

    customers. There is a one way for companies to effectively managing the

    I2?42T8(B &82T(8+ $B$T4- needs through considerate their logistical practices

    and plans. The effectiveness of Inventory control system management is a very

    essential element for all organized retail business. 'ut on the other side some of

    them think that inventory control system management is only a business practice

    8llivier, %//

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    some other states that inventory control system management practice is also a

    management of inventory. better inventory control system management

    moreover has helped corporations make the change from a managerial system

    based on operational silos to a procedure"orientated system. 'ut this action

    becomes a cause of occurrence of conflict and confusion among corporations and

    inventory control system management has supported to buffer these impacts. In

    currents crucial conditions of retail business it a very difficult task for a business to

    increase their competitive advantages and also sustain these competitive

    advantages. nd also when every business survives under a great competitive

    pressure it is too difficult for them to make their position efficient. $ome businesses

    have seen the inventory control system management as a competitive advantage

    because inventory control system management is fulfilling the need of resources

    for implementing the process ?igilant, %//)3. It moreover provides to raise clout in

    the channel because these corporations are established like Dleading edgeE and are

    managed with immense heights of admiration. chieving competitive benefit in the

    channel adds with peak administration help for reduced waste and costs, as well as

    raised incomes. $everal corporations take action to push labor costs out of the

    structure and draw costs back to their supplier. These types of tactics which can

    reduce the cost tend to raise the competitive effectiveness of the whole process.

    I2?42T8(B &82T(8+ $B$T4- assists industries superior appreciate the processes

    that give element stage material for their completed goods. $uch as, in the retail

    business, relationships with wholesaler are very important for any business and in

    the vehicle sector, these types of relationships may influence the makers

    capability to make a car on right time. Through concentrating on I2?42T8(B

    &82T(8+ $B$T4-, retail business may significantly develop functional

    effectiveness. I2?42T8(B &82T(8+ $B$T4- looks for to assist retail businesses

    manage costs through uncovering the problems in their chief connections. The

    basic problem is that there is a need that every retail business considerate the

    demand of their customer and after that line up their supply side with these

    demands. &ooper, +ambert and Pagh, %//0 suggests that by implementing these

    efforts, corporations may decrease otherwise even stop e#pensive overruns

    andMotherwise produce lacks. n effective inventory control system management

    accomplishes these results in different routes and different e#ecutions. Principally,

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    inventory control system management connects relation between suppliers and

    their databases that present estimates, present stock, shipping, otherwise logistics

    time structures inside the consumer firm. Through providing those suppliers true

    entrance, suppliers may better gather their consumers needs. $uch as, the

    supplier may settle shipping to make sure that their consumers have the stock

    essential to gather their consumers demands.

    R + r nc &

    R e9eek %//*3, $uppliers, competitors balk at 9al"-arts ( IC lead ,

    available atN www.eweek. comMarticle%M/,10

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    R oster, P.(. and 'urberry, (. . 17773, $cenario of 6lobal (etail

    business , &omple#ity in $upply chain management, ?ol. ), pp. 1"