introducing cisco spark

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The latest and greatest

Cisco Spark

#C97-736217-00 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

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Cisco Spark

A complete business collaboration service from the Cisco cloud that enables customers to message, meet, or call anyone, anywhere, and anytime.Cisco Spark is hosted by Cisco, and sold by partners.

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Simply Communicate BetterOne Service, One Experience, for Every EmployeeHD Audio and VideoConferencingFile Sharing1:1 and Team Messaging in Virtual RoomsMobile AppDesk and Room Devices

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Message

MeetingCall

1:1 and team messaging in virtual roomsPersistent Chat, Content Sharing, IterationA Cloud-based phone system1 plus much moreMake calls within or outside organization via the PSTN1Audio, video, and web meetingsBefore/during/after-meeting messaging and contentSpark Services

1 The Cisco Spark service doesnt include PSTN services. Customers need to purchase PSTN services from a 3rd party provider. For the complete Spark service, Cisco preferred media provider ecosystempartners can provide PSTN local, long-distance, and direct-inward-dial services. Existing Cisco UC customers will use Spark Hybrid Services to connect on-premises call capabilities to Cisco Spark capabilities in the cloud.

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Spark App

Less email. More agility. Better teamwork.Communicate from where your work lives

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Spark Endpoints

Cisco IP PhonesSpark Room System

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ConferencingVoiceSearchBasic SelfServiceTwo FactorAuthenticationConditionalDialClick-to-CallOur Platform Allows You to be the InnovatorAPIs, SDK, Tools, Community

Integrate, extend, and customize Spark experiences

Cisco Spark Platform

Embed voice and SMSservices to enhancebusiness processesTropo Platform

usecases.tropo.comdeveloper.ciscospark.com

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Why Cisco SparkSimpleSecureComplete

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Intuitive and InclusiveAlways up to DatePay as you Go/GrowSimpleBorn in the Cloud Solution

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End to End SecurityRobust Hardware and SoftwareVisibility and ControlSecureCisco Knowledge and Experience

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Everyone ProductiveOne Great Experience Deep IntegrationsCompleteComprehensive Cloud Collaboration Suite

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New Opportunities with Spark Services

Looking for the benefits of agile and collaborative working?Cisco Call Control & Jabber customers can add Spark Message & MeetingCollaborationReady

Looking to replace your legacy system and disjointed experience?Spark offers you a scalable solution that could be your last ever upgradeKey System/PBX Replacement

Starting to outgrow your best effort / DIY communications?You can get all of the tools you need with Spark, simply from the cloudAd-hoc Voice Solution

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Collaboration ReadyCisco Spark DeliversBusiness BenefitsOne Vendor, One ServiceUnified Experience across all workloadsHybrid Environment Existing on premises Call Control & Jabber + Spark Message and Meeting capabilities from the CloudUser BenefitsUnified Communications for Entire TeamSeamless Desk and Mobile Voice + VideoSecure 1:1 and Team MessagingConferencing w/ video & contentVideo Enabled Conferencing RoomsBecome a More Agile and Productive Business with a Unified Business Communications SolutionPROBLEMExisting Cisco UC Customers Wanting the Full Benefits of Agile and Collaborative WorkstylesProfileEmployees = 5,000Large exec team Dedicated IT, looking to use the cloud for more servicesExternal ContributorsHQ, Branch and RemoteCurrent SolutionPhone: Cisco Unified Communications ManagerMessaging: JabberVideo: Limited to ExecsWeb Conferencing: WebEx

#C97-736217-00 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

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Cisco Spark DeliversBusiness BenefitsOne Vendor, One ServiceUnified ExperienceNo InfrastructureOne low subscription priceUser BenefitsUnified Communications for Entire TeamSeamless Desk and Mobile Voice + VideoSecure 1:1 and Team MessagingConferencing w/ video & contentVideo Enabled Conferencing RoomsMove to a Modern Unified Business Communications Solution that Will Scale with Your BusinessPROBLEMOutgrowing Existing Voice Solution Disjointed Communications ExperienceProfileEmployees = 500Small exec team Outsourced / Part Time ITHQ, Branch and RemoteCurrent SolutionPhone: Outdated PBXMessaging: Yahoo / PhoneSoft Client: NoneVideo: Limited to Execs Web Conferencing: Gotomeeting Key System/PBX Replacement

#C97-736217-00 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

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Ad-hoc Voice SolutionCisco Spark DeliversBusiness BenefitsOne Vendor, One ServiceUnified ExperienceNo InfrastructureOne low subscription priceUser BenefitsUnified Communications for Entire TeamSecure 1:1 and Team MessagingConferencing w/ video & contentVideo Enabled Conferencing RoomsGet All of the Tools You Need From a Unified Business Communications Solution in the CloudPROBLEMOutgrowing Best Effort DIY Communications ProfileEmployees = 100 Small exec team Mostly knowledge workersLimited / No ITCurrent SolutionPhone: BYO MobileMessaging: MobileSoft Client: SkypeVideo: Google HangoutsWeb Conferencing: WebEx

#C97-736217-00 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

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Benefits of Integrated CommunicationsPersonalTeamBusiness

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Personal ProductivityOn the Road, in the Office, with a Customer

Join MeetingsWhen MobileFrom a Desk From a RoomCommon Contacts and Call History From Mobile to DesktopControl Video Rooms From MobileVideo Everywhere

Seamlessly Move Between Mobile And Desktop

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Team AgilityIndividualTeamSponsorLeadershipConcept Working @ DeskIterationConsensus MeetingImplementRework ProposalSign OffMessaging, Meeting and Content SharingDiscuss, sync up, prepare (before meeting)Share, content access & discuss(during meeting)Review, follow up & action(after meeting)

#C97-736217-00 2015 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialBusiness AccelerationFocus IT ResourcesProvide business relevant servicesProvide technology that helps business growMove IT from being a cost center to a platform for innovation and growth Meet Business DemandsBe more competitive by working smarter and fasterControl costs without compromiseMaximize limited resourcesImproveCompany CultureWork smarter with enabled individuals and agile teamsWork anywhere with a common communications experienceConnected and engaged employees lead to satisfied customers

#C97-736217-00 2015 Cisco and/or its affiliates. All rights reserved. Cisco ConfidentialMessage

Mobile,Desktop and Web App

1-to-1 and TeamMessages in Virtual RoomsPersistent Messages /with File Sharing

Simple IntegrationsTools, APIs, ServicesSecurity w/ End-to-End Encryption

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An Easier Way to Get Everyone TogetherWork together in unlimited virtual rooms that you can easily access through a searchable, sortable listStart collaborating with anyone by simply adding their name or e-mail address

Pull Everyone TogetherSimpler Way to Work With All Your Teams

Teams enabling user to create and join virtual teams and add open rooms for their teams Make and receive calls inside and outside your organization. Schedule or join meetings from anywhere

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Get Work Done Faster

Share a photo or add a file directly into your rooms Get a team members attention or see who is looking for you

Add FilesEven While Mobile

@Mention Team Members

Get to Need-to-Know Quickly

Find key information, people and rooms anytime Search Across Workspaces

Filter rooms by different categories to zero-in on relevant information

#C97-736217-00 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential

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Accelerate Decision MakingShare your screen to gain quick alignmentCreate a room for your team to continue working after the meeting finishesStart a meeting in your rooms of up to 25 people from any deviceMove from desktop to mobile with one click to keep the call going Meet, Share, and ContinueTake It with You

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