speed up team decisions with cisco spark

June 2016

Speed Up Team Decisions with Cisco Spark

2© 2016 Cisco and/or its affiliates. All rights reserved.

Agenda

The Cisco Spark Service Overview

Message Capability

Meeting Capability

Call Capability

Demo

1

2

3

4

5


The Cisco Spark Service Overview


Cisco SparkWhat Is It?

A complete business collaboration service from the Cisco® cloud that enables customers to message, meet, or call anyone, anywhere, and anytime


One Offer

Common Management

Message Meeting Call

Open Platform

Application IntegrationAPIs

Partner ServicesInterconnect

Cisco SparkTM Hybrid Services

Cloud + On-Premises


Cisco Spark: ManagementPartners and Customer Administrators

Powerful Analytics (engagement, quality)

Security and Policy

User Self-Care Portal

User/Device Management

Role-Based Access

Automated Provisioning


Cisco Spark: Security

• End-to-end security, including secure search

• End-to-end encryption of content (messages, files)

• Signaling secured using SIP over Transport Layer Security (TLS)

• Media encryption using Secure Real-Time Transport Protocol (SRTP)

• Granular access control

• General-purpose key management infrastructure

• User-level room moderator control

• Active Directory integration and single sign-on support

• Hiding user identity as widely as possible


Make Cisco Spark the Placefor All Your Work

App Integration Services Cisco Spark for DevelopersNative Integrations

Easily configured integrationsin the Cisco Spark™ app

to unify workstreams

Connect to other apps in seconds to automate recurring tasks and make

your life more efficient

Create custom integrations using Cisco Spark APIs through the Cisco

Spark for Developers portal

Built.io

Zapier

IFTTT


Message Capability


Message Capability

Mobile,Desktop, and

Web App

One-to-One and Team Messages

in Virtual Rooms

HD Video andAudio with File

Sharing

Simplified Accessto Meetings

Message


Easily start face-to-face meetings with screen sharing

Work confidently with end-to-end encryption

in the cloud

The Cisco Spark™ application brings your teams together in a place that makes it easy to keep people and work connected.

Send messages, share files, integrate services

Find key information fast with search, message filters, and mentions

The Cisco Spark Application


The Cisco Spark ApplicationPull Everyone Together A Simple Way to Work with All Your Teams

Work together in unlimited virtual rooms that you can easily access through a searchable, sortable list

Teams feature enables users to create and join virtual teams

and add “open” rooms for their teams

Connect your mobile calendar to create a Cisco Spark™ room for upcoming calendar entries. Join virtual meetings, including Cisco WebEx® meetings, with

a single tap

Start collaborating with anyone simply by adding their name or

email address


All Your Teams in One PlaceSimple Access to Your Teams Projects Organized and Browsable

See everything the team is working on and join new rooms when needed

Manage the team and members

easily from within the app

Jump into any of your teams to quickly chat about a project or

catch up on a conversation


Get It Done FasterAdd Files

Even from MobileSearch Across Workspaces

@Mention Team Members

Get to Need-to-Know Quickly

Share a photo or add a file directly to your rooms

Find key information, people, and rooms anytime

Get a team member’s attention or see who is

looking for you

Filter rooms by different categories to zero in on

relevant information


Accelerate Decision MakingTake It with YouMeet, Share, and Continue

Share your screen to gain quick alignment

Create a room for your team to continue working after the

meeting finishes

Start a meeting in your rooms of up to 25 people from

any device

Move from desktop to mobile with one click to keep the

call going


Meeting Capability


Meeting Capability

Cisco Spark™ Meetings

Cisco WebEx® Meetings

Simple Scheduling, Instant Desktop

Sharing

Cisco Spark Room System

Add-Ons: Cisco WebEx

Audio, Centers

Meeting


Cisco Spark Meeting CapabilityAnywhere, Any Device, Any Time

Cisco Spark™

Cisco® Collaboration Cloud


Cisco Spark Phone Cisco TelePresence®

Endpoints

Third-Party Endpoints and Service IntegrationsMobile

DesktopCisco WebEx®


Meeting Capability

• Easily meet with anyone at any time

• Initiate a meeting with a single click or schedule a meeting for a later time

• Connect face to face with HD video and audio

• Share content quickly and easily

• Any device, anywhere, anytime


Join an Instant MeetingOne button to

join your meeting Know who is there

before you joinJoin on a room endpoint (with Intelligent Proximity)

Join on your Cisco IP phone (with Desk Phone Control)

One-tap join from anywhere See the avatars of the participants who have already joined

Message them all

One tap to join a meeting on the Cisco Spark™ Room System

Room history is readily available

One tap to join a meeting on your Cisco Spark enabled phone

Room history is readily available



• Group collaboration from a meeting room

• Enhance the Cisco Spark™ experience in a quiet space with a larger display

• Enterprise-class device (Cisco TelePresence® SX10N)- Integrated camera, codec, and microphone

- Pan/tilt/zoom camera

- Remote control TRC6

- Power over Ethernet

- Up to 1080p30 video

• Simplified user experience with Cisco Spark app integration


Entering the Meeting Room

• Enter the room and your Cisco Spark™ app will automatically pair to the Cisco SparkRoom System

• The system informs you that you are connected, and the app allows you to use the system when you make a call


Making a Call

• Enter the room and your Cisco Spark™ app will automatically pair to the Cisco Spark Room System

• The system informs you that you are connected, and the app allows you to use the system when you make a call


Moving a Call

• If you are ready to leave the meeting room but not ready to leave the call, simply use the Cisco Spark™ mobile app to drag the call to your local device

• Choose whether you would like to hang up the call on the Cisco Spark Room System or leave it active for other participants in the meeting room


Content Sharing

• You can receive content on both your Cisco Spark™ app and your Cisco Spark Room System from anyone who is sharing in the call

• If you would like to share content from the Cisco Spark Room System, use the HDMI or VGA cable connected to the system


Call Capability


1 The Cisco Spark service does not include public switched telephone network (PSTN) services. Customers need to purchase PSTN services from a third-party provider. For the complete Cisco Spark service, Cisco preferred media partners can provide PSTN local, long-distance, and direct-inward-dial services.

Call Capability

Cloud-Based Phone System1

HD Voice and Video Voicemail Market-Leading

Cisco IP PhonesMobile and

Remote Workers

Call


Call Capability

• Deploy phones on-premises and use cloud infrastructure

• Enhance user experience with Cisco Spark™ desktop and mobile app integration

• Share content quickly and easily from your Cisco Spark app

• Call within and outside your organization, including the PSTN1

1 The Cisco Spark service does not include PSTN services. Customers need to purchase PSTN services from a third-party provider. For the complete Spark service, Cisco Preferred Media Partners can provide PSTN local, long-distance, and direct-inward-dial services


Enterprise-Class Devices

• Cisco’s latest generation of IP phones- Cisco® IP Phone 7800 and 8800 Series

• HD voice and video- H.264 video

- G.722 wideband audio

- G.711u for PSTN calls

• Full phone feature support- Intelligent Proximity (Bluetooth)

- USB and analog headsets

- Wi-Fi support


Cisco Spark Cloud Calling FeaturesUC Features Collaboration Features Administrative Features

• Audio, video, PSTN calling

• Call forward and transfer

• Hold/resume with video on hold

• Ad hoc conferencing

• Class of service

• Shared and multiple lines

• Do not disturb

• Directory dialing

• Speed dials with busy lamp field

• Voicemail

• E911

• Company caller ID

• Auto-attendant and hunt groups

• Zero-touch meetings

• Single-number reach

• Cisco Spark™ app is the soft client for voice, video, meetings, and messaging

• Cisco Spark app is an “extension” of the desk phone

- Answer calls on desk phone or with the Cisco Spark app

- Call anyone, anywhere

- Use the Cisco Spark app to control the desk phone

• Intelligent Proximity

• End-user self-care portal

• Customer and partner admin portal

• Customer bulk provisioning

• Health portal: status.ciscospark.com

• Support and feedback through the Cisco Spark app and Help portal: support.ciscospark.com


Simple Device Activation

• Enter the code into any non-video-capable phone

• With a video-capable phone, simply hold the QR code in front of the camera

• Entire process is encrypted from start to finish- Zero clear-text information is sent or received


PSTN Access and Setup

• PSTN1 connectivity provided from the Cisco® Collaboration Cloud

• Partner and customer setup done via the PSTN Provisioning portal

• Multiple PSTN providers available

• Per-user charge for direct inward dialing (DID) and PSTN access

• Configurable PSTN access digit

• Currently supports only U.S. dial plan (additional dial plans en route)

1 The Cisco Spark service does not include PSTN services. Customers need to purchase PSTN services from a third-party provider. For the complete Spark service, Cisco Preferred Media Partners can provide PSTN local, long-distance, and direct-inward-dial services.


Cisco Spark App Calling Features

Answer incoming calls on any device

Calls to a phone registered to Cisco Spark™ start a room on your Cisco Spark app,allowing seamless content sharing on the app

Share contacts from mobile to Cisco Spark registered phone


Demo


Conclusion and Differentiators

35

All-in-one Team Collaboration Simple and Intuitive Interface

Business Class Endpoint Agnostic

Ability to share and view content, make calls, and escalate to real-time, multiparty voice and video

with anyone, anywhere, all in one place

The mobile-first UI is easy to use and feels the same on every platform

End-to-end security, superior controls, and IT management

Web browser, iOS, Android, Mac, Windows


Next Steps

Start using Cisco Spark™

• Learn more and sign up at http://www.ciscospark.com

• Download the Cisco Spark mobile app from the App Store or Google Play

• Invite your customers and partners to Cisco Spark today

Request a limited free trial—hardware included

• One of our partners will customize a plan that makes sense for you

• Try our phones and video conference room system before you buy

http://www.ciscospark.com/

speed up team decisions with cisco spark

Technology