interview of enterpreneur

8/9/2019 Interview of Enterpreneur.

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INTERVIEW OFINTERVIEW OFENTREPRENEURENTREPRENEUR

PRESENTED BY:

RITESH PATEL

JAYDEEP PUNWAR

JIGAR SHAH


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INDEX

INTRODUCTION

CHALLENGES FACED

MAJOR DECISIONS

FUTURE PLANING


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ENTREPRENEUR :-

NAME :- PUNWAR PUSHPATSINH.

BUSINESS :- DTDC COURIER SERVICE


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INTRODUCTION :-

Mr. Pushpatsinh k punwar who is achannel partner of DTDC Companyand owner of one franchisee in odhav

area.DTDC is one of the largest Indian

company in the Express industry.

DTDC takes the credit of pioneering thefranchisee concept for the courierindustry in India , and today has thelargest franchisee network.


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Headquartered at Bangalore, with 4 of its Zonal Offices atDelhi, Kolkata, Chennai & Mumbai, DTDC currentlyserves around 10,000 pincode areas and has over 4,000Franchised outlets, supported by 176 offices, which

includes its Branch offices, Regional offices, Area offices,Hubs and Sub-offices.

DTDC has extended its service in many international market

like as USA, UK, Singapore, UAE, Nepal, Bhutan,Bangladesh, Sri Lanka & Hong Kong.

DTDC has major growth plans both organic and inorganic in

the Express and Cargo segment and partnership withreliance group.


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E-COMMERCEBUSINESS :-qDTDC offers end to end solutions for the E

commerce business. Expert team within thecompany develops customised solutions and

offers seamless integration with the customerapplications so that customer can integrateshipping solutions to their E commercebusiness.


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Few key features of DTDC ECommerce solutions

Online address book :- stores and re-useaddresses

Track packages

Schedule a courier pick-upGet customized rate quotes

Information of air way bill

Customized report

C l


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Customer value

addition ;-

Customers can directly track their consignmentsat our web site.We have special computer based bookingprocedures so that bulk consignments can behandled efficiently.

Customers can directly track their consignmentsat our web site inwww.dtdc.com using ourConsignment numbers or their own referencenumbers.

We provide group tracking for special customers

so as to improve their efficiency. Our tracking is also available to GSM and CDMA

mobile users through SMS.
http://www.dtdc.in/subpages/tracking/domestic.asphttp://www.dtdc.in/subpages/tracking/domestic.asp


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CHALLENGES FACED

Year by year he struggled on a bicycle. Andafter that he got the experience to CourierCompany.

After started his courier franchisee he faced

many problems. There were manycompetitors in courier field like maruti,bluedart etc.,.

But he was struggled very hard in front of allthese competitors. And there were manyother challenges faced after started hisbusiness. He has no enough money to startthe business so he was continued his job onbicycle.


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MAJOR DECISIONS

Coming from middleclass family butstarted a new pioneer in Ahmedabad.

With the low experience To startfranchisee network in competitivemarket.


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FUTURE PLANING:-

To focus on Customer Loyalty and makeit the goal of our Organization.

To encourage our people for adoption of

new technologies, processes andsystems for improved, reliable andspeedy service.

To relentlessly monitor to reach aminimum net service level of 98%delivery.


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THANK YOU

interview of enterpreneur

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