enterpreneur development-molly unit planner
TRANSCRIPT
-
8/12/2019 Enterpreneur Development-molly Unit Planner
1/34
DEPARTMENT OF BUSINESS MANAGEMENTST.JOSEPHS DEGREE & PG COLLEGE
ACADEMIC YEAR 2013-14UNIT PLANNER FOR BBA-VI SEMESTER,IIIYEAR
NAME: Mrs. MOLLY CHATURVEDISUBJECT: ENTERPRENEURIAL DEVELOPMENTCOURSE NO:-406601
UNIT I-INTRODUCTION
TOPIC CONTENT BOOKS, CHAP., PAGE NOS./WEB RESOURCES
TEACHINGMETHODOLOGY
NO.OFHOURS
EVALUATION/FEEDBACK
Unit-1Introduction toEnterpreneur
Introduction to Entrepreneur:-The term Entrepreneur is definedas an agent who buys factors of
production at certain prices in orderto combine them into a productwith a view to selling it at uncertain
prices in future
Characteristics of Entrepreneur:- Hard work Desire for high achievement Highly optimistic Foresight Independence
Types of Entrepreneur:- Innovating Imitative Drone Solo Operator
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-1,Pg.15-28
Entrepreneurial Development,3 Edition,2009,Dr.S.S.Khanna,S.ChandPublishing Pvt.Ltd.,Unit-1,2,3,Pg.1-7
Lecture method &interactive session
Practical examplesof corporate sector
3 Question andAnswer
-
8/12/2019 Enterpreneur Development-molly Unit Planner
2/34
Functions of Entrepreneur:- Idea generation Product analysis Completion of promotional
facilities
Nature of Entrepreneurs Assumption of risk Business decisions Managerial functions
Importance of Entrepreneurs:-
Innovator in economic growth Generator of employmentoppurtunities
Complementing andsupplementing economic growth
Distinction between an Entrepreneurand a Manager :-
Motive Status Risk bearing Rewards Innovation
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-1,Pg.15-28
Entrepreneurial Development,3 Edition,2009,Dr.S.S.Khanna,S.ChandPublishing Pvt.Ltd.,Unit-1,2,3,Pg.1-7
Lecture method &interactive session
Practical examplesof corporate sector
Lecture method &interactive session
Practical examplesof corporate sector
3
2
Question andAnswer
Question and
Answer
-
8/12/2019 Enterpreneur Development-molly Unit Planner
3/34
Women Entrepreneur:-
Group of women who initiate ,organiseand run a business enterprise and adopts a
business activity
Functions of Women Entrepreneurs:- Exploration of the prospectus of
starting a new business enterprise Coordination,administration,control Supervision & leadership
The entrepreneurial Culture:-Culture consists of tangible man madeobjects such as automobiles,clothing andintangible concepts such as laws,moralsand knowledge.In addition culture includesthe values,character,skills acceptable within the particular society
Sub Cultures of Entrepreneurship:- Culture of a business Business ethics Productivity culture
Successful Entrepreneurs:- Good Analytical skills
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-1,Pg.72-83
Entrepreneurial Development,3 Edition,2009,Dr.S.S.Khanna,S.ChandPublishing Pvt.Ltd.,Unit-3,Pg.1-7
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-1,Pg.24-32
Entrepreneurial Development,3 Edition,2009,Dr.S.S.Khanna,S.ChandPublishing Pvt.Ltd.,Unit-1Pg.104-117
Lecture method &interactive session
Practical examplesof corporate sector
.
Lecture method &interactive session
Practical examplesof corporate sector
2
2
Question andAnswer
Question andAnswer
-
8/12/2019 Enterpreneur Development-molly Unit Planner
4/34
Good Decision making skills Good Presentation skills Good Understanding of financial
products and markets Exposure to international
environment
.Unit-2Entrepreneurship
Introduction:-Entrepreneurship is the propensity ofmind to take calculated risks with
confidence to achieve a predetermined business or industrial objective
Theories of Entrepreneurship:- Psychological Theories Sociological Theories Anthropological Theories Economic Theory Dynamic Entrepreneurship
Innovation Theory Maslows Need Hierarchy Theory
Entrepreneurship Environment:-Entrepreneurship environment refersto the various facets with in whichenterprises-Big,Medium,Small have tooperate.
Classification of Environment:- Political Environment
.The Dynamics ofEnterpreneurial Development
and Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-1,Pg.140-160
Lecture method&interactive session
Practicalexamples ofcorporate sector
1 Question&Answer
-
8/12/2019 Enterpreneur Development-molly Unit Planner
5/34
Economic Environment Social Environment Technological Environment Cultural Environment
Entrepreneurship Development Entrepreneurial com petence makes all thedifference to the rate of economicgrowth.Entrepreneursinnovate,developsand innovation is the specific instrument ofentrepreneurship and is a person whosenses opportunity for economic gains in
the socio economic spheres around himand initiates activity leading to production/distribution and services
Types of Entrepreneurial DevelopmentProgram:
Entrepreneurship AwarenessTraining Programme
Industrial Motivation Programme Entrepreneurship Development
Programme
Policies governing Entrepreneurs:. Survey of Entrepreneurialopportunities
Selection of Entrepreneur Entrepreneurial Awareness Entrepreneurial Development
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.140-160
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.189-193
Lecture method&interactive session
Practicalexamples ofcorporate sector
Lecture method&interactive session
Practicalexamples ofcorporate sector
1
1
Question&Answer
Question&Answer
-
8/12/2019 Enterpreneur Development-molly Unit Planner
6/34
Role of Entrepreneurship in EconomicDevelopment:-
Promotes capital formation bymobilizing the idle saving of the
public Promotes balanced regional
development Induces backward and forward
linkages which stimulate the process of economic development .
.Entrepreneurial Development,3 Edition,2009,Dr.S.S.Khanna,S.ChandPublishing Pvt.Ltd.,Unit-1Pg.14-18
Lecture method&interactive session
Practicalexamples ofcorporate sector
1 Question&Answer
. .
Meaning and Need of RuralEntrepreneurship:-Entrepreneurship emerging in rural areasis rural entrepreneurship and implies ruralindustrialization
Need of Entrepreneurship:- Labour intensive and have high
potential in employmentgeneration.
Industries have high potential forincome generation in the rural
areas. Industries encourage dispersal ofeconomic activites in the rural areasand promotes regional development
.
Entrepreneurial Development,3 Edition,2009,Dr.S.S.Khanna,S.ChandPublishing Pvt.Ltd.,Unit-1Pg.24-26
Lecture method&interactive session 2 Question&Answer
. .
-
8/12/2019 Enterpreneur Development-molly Unit Planner
7/34
Growth of Entrepreneurship in India :-Entrepreneurship during PreIndependence:-
Disappearance of the Indian RoyalCourts
Low priced British made goods produced on the large scale whichreduced the competition of theIndian products.
Entrepreneurship during PostIndependence:-
Proper distribution of economic power
Encourage the tempo ofindustrialization by spreadingentrepreneurship from the existingcentres to other cities
Disseminates the entrepreneurshipacumen concentrated in a fewdominant communities
Problems of Entrepreneurship:-
Problems of Women Entrepreneurship:- Problem of Finance Scarcity of raw material Stiff competition Lack of Education
Entrepreneurial Development,3 Edition,2009,Dr.S.S.Khanna,S.ChandPublishing Pvt.Ltd.,Unit-1Pg.10-14
Entrepreneurial Development,3 Edition,2009,Dr.S.S.Khanna,S.ChandPublishing Pvt.Ltd.,Unit-1 ,Pg-10-14
Entrepreneurial Development,3 Edition,2009,Dr.S.S.Khanna,S.ChandPublishing Pvt.Ltd.,Unit-1 ,Pg-26-29
Lecture method&interactive session
Lecture method&interactive session
Lecture method&interactive session
2
1
1
Question&Answer
Question&Answer
Question&Answer
-
8/12/2019 Enterpreneur Development-molly Unit Planner
8/34
Problems of Rural Entrepreneurship:- Inadequate flow of credit Use of obsolete technology Poor quality standard Inadequate infrastructural facility
.
.Unit-3EntrepreneurshipDevelopmentProgrammes
.Entrepreneurship Development:-EDP Programmes are deemed to offer thesolutions to different problems pertainingto different entrepreneurs:
Objectives of EDPs: - Develop and strength their
entrepreneurial quality Formulate project for the product Acquire the necessary managerial
skills.
Phases of EDPS: - Pre training Training Phase Post Training Phase
Institutions for EntrepreneurshipDevelopment :-
Entrepreneurship DevelopmentInstitute of India(EDII):-
Augment the supply oftrained entrepreneur through
.The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,Vasant
Desai,Himalaya PublishingHouse, Unit-2,Pg.211-218
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.211-218
Lecture method&interactive session
Lecture method&interactive session
.
1
3
.
Question&Answer
Question&Answer
-
8/12/2019 Enterpreneur Development-molly Unit Planner
9/34
training Generate a multiplier effect
on oppurtunities for selfemployment
National Institute forEntrepreneurship & SmallBusinessDevelopment(NIESBUD):-
Coordinating andoverseeing activites ofvarious institutes
Conducting EDP courses
Science and TechnologyEntrepreneurship Parks(STEPS):-
BIT STEP has developed aunique technology forautomatic wire lengthmeasurement system
TREC STEP has developedtechnology for hi tech paintsfor nuclearapplications,besides other hitech and import substitutive
products.
SJEC STEP has alreadytransferred technology ofliquid level pump controllerto one of its entrepreneursfor commercial exploitation
Centre for EntrepreneurshipDevelopment:-
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.211-218
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.211-218
The Dynamics ofEnterpreneurial Developmentand Management,Fifth
Lecture method&interactive session
Lecture method&interactive session
Lecture method&interactive session
Question&Answer
Question&Answer
Question&Answer
-
8/12/2019 Enterpreneur Development-molly Unit Planner
10/34
Entrepreneurs were selectedfrom through behaviouraltests
A survey of investmentopportunity was made foridentifying industrieshaving good scope in thearea.
The Employee MotivationCentre(EMC):-
Set up in Assam in the northeastern region of Indiaconducts entrepreneurialdevelopment programmes.
Different state governmentoffices were givenmotivational training underthis programme
National Alliance Of YoungEntrepreneurs:-
Getting better access tocapital ,infrastructure andmarkets
Identifying InvestmentOpputunities
Sponsoringdelegations,participation intrade fairs,exhibitions
Small Industrial Development
Edition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.211-218
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.211-218
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.211-218
The Dynamics ofEnterpreneurial Development
Lecture method&interactive session
Lecture method&interactive session
Lecture method&interactive session
Question&Answer
Question&Answer
Question&Answer
-
8/12/2019 Enterpreneur Development-molly Unit Planner
11/34
-
8/12/2019 Enterpreneur Development-molly Unit Planner
12/34
Managing New Ventures to thegung ho Entrepreneurship from thetenches:A Real WorldPrespectives
Further a course in socialentrepreneurship is beingintroduced.
Laboratory in EntrepreneurshipMotivation,is also one of theelective course inIIM,Ahmedabad,for youngEntrepreneurs.
EDPs of SIDBI: -
The aim of SIDBIs EDPs is to build and nurture reservoir ofEntrepreneurs.Such EDPs areconducted through the specializedagencies in EntrepreneurshipDevelopment Institute of India(EDIs),Technical ConsultancyOrganisation(TCO) and Centre forEntrepreneurshipDevelopments(CEDs).
SIDBI is constantly endeavouringto address these problems by
bringing reputed management andtechnical institutions close to thesmall scale industries.
SIDBIs strategy forentrepreneurship developmentinvolves support to specifically
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.220
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.211-218
Lecture method&interactive session
Lecture method &interactive session
1
1
Question&Answer
Question&Answer
-
8/12/2019 Enterpreneur Development-molly Unit Planner
13/34
-
8/12/2019 Enterpreneur Development-molly Unit Planner
14/34
Need for Enterprise Location When a new enterprise is to be
established Whenever the existing factory is
not in a position to obtain renewalleve l of lease.
When an undesirable location is to be abandoned
Steps in Enterprise Location:-According to Bethel,Atwater andSmith Enterprise location involvesthree steps,they are:-
Selection of the region:- Availability of raw
material Government Polices
Selection of the Locality Availability of
Labour Banking facility
Selection of the exact site Price of Land Commercial services Communication
Selection of the optimumsite
Comparativeeconomic survey
Alternativ e site
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.647-652
Lecture method &interactive session
2
1
Question&Answer
-
8/12/2019 Enterpreneur Development-molly Unit Planner
15/34
Project Concept:-A Project is a productive activity and can
be defined as a scientifically evolved work plan devised to achieve a specific objectivewith a speci fied period of time
The three basic attributes of theProject Concept are:-
Course of Action Specific Objectives Definite Time Perspective
\Characteristics of Project Concept:-
Investment Pattern Benefit or Gains Time Limit Location
Classification of Projects:- Quantifiable and NonQuantifiable:- Quantifiable projects are those in
which a plausible quantitativeassessment of benefits can be madewhere as in Non QuantifiableProjects it is not possible
Sectoral Projects:- Agriculture & Allied sector Irrigation and Power Sector Industry and Mining Sectors
Techno Economic Projects:- Factor intensity orientation concept Causation oriented classication
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.230-232
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.235-237
-
8/12/2019 Enterpreneur Development-molly Unit Planner
16/34
Margnitude oriented classification
Financial InstitutionsClassification:
New Projects Expansion Projects Modernisation Projects Diversification Projects
Services Projects:- Welfare Projects Services Projects Research and Development
Projects Educational Projects
Dimensions of Projects:- They initiate the process of
development-Production,Employment
They become the catalytic agents ofeconomic development
Projects provides the framework ofthe future activites of anOrganisation
Projects involves substantialfinancial outlays.
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.235-237
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.237-239
Formatted: Tab stops: 1.67", Left
-
8/12/2019 Enterpreneur Development-molly Unit Planner
17/34
The Project Cycles:-The Project work comprises of severaldistinct stages,it consists of three mainstages:-
Project Identification:-The Project cycles begins with theidentification of Project ideas thatappear to represent a high priorty toachieve important developmentobjectives.
Project Preparation:-Project should be designed with aview to how they will beimplemented.Appropriate design isessential.The design of projectsneed to be adopted tolocal,political,administrative,economic,cultural conditions
Project Implementation:-All Project identification and
preparation work is directedtowards facilitating implementationand helping to ensure its success.
Ex post Evaluation:-The Project cycle does not end
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.230-243
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.230-243
-
8/12/2019 Enterpreneur Development-molly Unit Planner
18/34
-
8/12/2019 Enterpreneur Development-molly Unit Planner
19/34
Economic Aspect Technical Aspect Financial Aspect Production Aspect Managerial Aspect
Contents of a Project Report:- Objective and Scope of the report Product Characteristics Market Position and Trends Raw Material Manufacture
Importance of a Project ReportProject report is of great importance ,ithighlights the practicability of a project interms of different factors,likeeconomy,finance,technology and socialdesirability
Performa of a Project Report Introduction Scheme Profitability and Projections
Infrastructure Names and Address of Suppliers Remarks
Types of Ownership Organisation:-Introduction:Every Entrepreneur has to decide at the
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.237-239
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.237-239
-
8/12/2019 Enterpreneur Development-molly Unit Planner
20/34
outset,about the type of Organisationwhich he plans to select for his privateenterprise,it is an important entrepreneurialdecision
The deciding core factors are:- Types of business Selection of industry and the area
of operation Scope of operations Amount of capital funds required Comparative tax advantage
Ownership Organisation:-The owner of a small industry values hisundertaking for the job it provides him aswell as for any return it may make on hisinvested capital
Types of Ownership Organisation are:- Sole Proprietorship Partnership Co-operative Society Joint stock company
Introduction to Incentives:-The term Incentive means encouraging
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.688-704
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.237-239
Formatted: Normal
-
8/12/2019 Enterpreneur Development-molly Unit Planner
21/34
productivity.It is a motivational forcewhich makes an Entrepreneur take a rightdecision and act upon it.Broadly includesConcessions,Subsdies,Bounties
Need of Incentives:- To correct regional imbalances in
development To promote entrepreneurship by
removing economic constraints
Objectives of Incentives:- Entrepreneurship Development Regional Development Provide Competitive strength Motivate people for new ventures
Types of Incentives:- Fiscal Incentives
Tax concession Incentives for exports including
duty drawbacks
Financial Incentives:- Seed Capital
Credit on Priorty Promotional Schemes
Foreign Direct Investment Industrial Growth centres Export Processing Zones
Marketing Support:-
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.705-720
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.705-720
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.705-720
-
8/12/2019 Enterpreneur Development-molly Unit Planner
22/34
National Small IndustriesCorporation
SIDO Export Promotion Councils
Organisational Support Consultancy Training Workshops and Seminars
Subsidy:-Subsidy denotes a single lump sum whichis given by a Government to anEntrepreneur to cover the cost.
Subsidies in Operation:- Export/Import subsidy Capital investment subsidy Transport subsidy
Advantages of Incentives and Subsidies:- Bring industrial development
uniformly in all regions Develop more new entrepreneurs
which leads to entrepreneurial
development
Disadvantages of Incentives andSubsidies:-
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.705-720
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.705-720
-
8/12/2019 Enterpreneur Development-molly Unit Planner
23/34
Empirical studies reveal that theincentives and subsidies are beinghioghly misused
Incentives and Subsdies turned outto be grounds for dishonesty
Resulted in financial drain on theexchequer
-
The Dynamics ofEnterpreneurial Developmentand Management,FifthEdition,2009,VasantDesai,Himalaya PublishingHouse, Unit-2,Pg.705-720
NO. OF CLASSES AT THE END OF UNIT-2 10
-
8/12/2019 Enterpreneur Development-molly Unit Planner
24/34
.UNIT-3-MARKETING STRATEGY AND PLANNING
TOPIC CONTENT BOOKS, CHAP., PAGE NOS./WEB RESOURCES
NO.OF
HRS.
TEACHINGMETHODOLOGY
EVALUATION/FEEDBACK
CORPORATESTRATEGICPLANNING
INTRODUCTIONTO CORPORATESTRATEGIC PLANNING:- The processof developing and maintaining a strategicfit between the organizations goals andcapabilities and its changing marketoppurtunities
DEFINING MARKETING ROLE OFORGANISATION :- Its Vision:-a)-future performance
b)-market position
- Its Mission:-a)-what it wants to accomplish in the largerenvironment
b)-statement of organisation purpose
- Its Objectives:-
a)-how company will achieve its goal b)-written form,clear,precise among allemployees.
1)- Philip kotler,Principles ofMar keting,13edition,Pearsoneducation,Inc& DorlingKindersley Publishing Inc.Year-2011
Chapter-2
Pg-34-37
2)- V.S.Ramaswamy2)-V.SRamaswamy&NamakumariMarketing management,4edition, Macmillan PublishersIndia Ltd, Year-2010
Chapter-9,Pg-135-142
2 Lecture&interactivesession
Question & Answer
BUSINESSSTRATEGICPLANNING
INTRODUCTION TO BUS. STRATEGICPLANNING:- Marketing logic by whichthe business unit hopes to create customervalue and achieve profitable customer
1)- Philip kotler,Principles ofMarketing,13edition,Pearsoneducation,Inc& DorlingKindersley Publishing
3 Lecture &interactive session
Question & Answer
-
8/12/2019 Enterpreneur Development-molly Unit Planner
25/34
relationships
SWOT ANALYSISa)-Strength:-internal capabilities ofcompany
b)-Weakness:-internal limitation ofcompany
c)-Oppurtunity:-external factor that firmexploits
d)-Threat:- external factor that maychallenge the companys performance
-STRATEGICFORMULATION/PLANNING:-a)-develop strategic plans
b)-develop marketing plans
-STRATEGIC IMPLEMENTATION:-a)-turns marketing strategies and plans intomarketing actions
b)-helps in accomplishing marketingobjectives
-STRATEGIC CONTROL:-a)-measures and evaluates results ofmarketing strategies
b)-takes corrective action to ensure thatobjectives are achieved
Inc.Year-2011
Chapter-2 ,Pg-48-52
-
8/12/2019 Enterpreneur Development-molly Unit Planner
26/34
MarketingProcess
INTRODUCTIONThe process by which companies create
value for customers and build strongcustomer relationships in order to capturevalue from customer
CUSTOMER DRIVEN MARKETINGSTRATEGY:-a)-Whats our target market
b)- Whats our value proposition
-INTEGRATED MARKETINGPROGRAM:-a)-company develop marketing plans
b)-deliver the intended customer value
-BUILDING CUSTOMERRELATIONSHIP:--delivering superior customer value andsatisfaction
1)- Philip kotler,Principles ofMarketing,13edition,Pearsoneducation,Inc& DorlingKindersley PublishingInc.Year-2011
Chapter-1 ,Pg-5-22
2)-RajansaxenaMarketingmanagement,3 rdedition,TataMcgraw-Hill Publishing companyLtd .Year-2004
Chapter-1,Pg-21-25
4 Lecture &interactive session
Question & Answer
MARKETINGPLAN
-Customer relationship management-Customer perceived value-Customer satisfaction-Customer relation level & tools
)- Philip kotler,Principles ofMarketing,13edition,Pearsoneducation,Inc& DorlingKindersley Publishing Inc.Year-2011
Chapter-1 ,Pg-12-14
1 Lecture &interactivesession
Question & Answer
NO. OF CLASSES AT THE END OF UNIT-3 10
-
8/12/2019 Enterpreneur Development-molly Unit Planner
27/34
UNIT-4-MARKET SEGMENTATION
TOPIC CONTENT BOOKS, CHAP., PAGE NOS./WEB RESOURCES
NO.OF
HRS
TEACHINGMETHODOLOGY
EVALUATION/FEEDBACK
CONCEPT OFTARGETMARKET
INTRODUCTION:A set of buyerssharing common needs or characteristicsthah the company decides to serve
EVALUATING MARKET SEGMENTS:-a)-segment size and growth
b)-segment structural attractivenessc)-company objectives and resources
-SELECTING TARGET MARKETSEGMENTS:-a)concentrated:- a firm goes after a largeshare of one or a few segments
b)- mass :-a firm ignores market segment differencesc)-segmented :-a firm decides to target several marketsegments and design separate offers foreach
1)- Philip kotler,Principles ofMarketing,13edition,Pearsoneducation,Inc& DorlingKindersley Publishing Inc.Year-2011
Chapter-7,Pg-170-177
2)- RajansaxenaMarketing
management,3rd
edition,TataMcgraw-Hill Publishing companyLtd ,Year-2004
Chapter-9,Pg-216-217
4 Lecture & interactivesession
Question & Answer
MARKETSEGMENTATIO
N
INTRODUCTIONDividing the totalmarket into smaller segments
SEGMENTING CONSUMERMARKETS:--geographic-demographic-psychographic
1)- Philip kotler,Principles ofMarketing,13edition,Pearsoneducation,Inc& DorlingKindersley Publishing Inc.Year-2011
Chapter-7, Pg-162-170
4 Lecture & interactivesession
Question & Answer
-
8/12/2019 Enterpreneur Development-molly Unit Planner
28/34
-behavioral
SEGMENTING BUSINESS MARKETS:--psychographic-behavioral-occasion-benefit
REQUIREMENT FOR EFFECTIVESEGMENTATION:--measurable-accessible-substantial-differentiable-actionable
Segmentation analysis
2)- RajansaxenaMarketingmanagement,3 rdedition,TataMc
graw-Hill Publishing companyLtd. Year-2004
Chapter-9,Pg-198-216
PRODUCTPOSITIONING
INTRODUCTIONThe way the product isdefined by consumer on importantattributes
Types of positioning:-adventerous(thumsup)Emotional(diamonds)
-Positioning strategies:--more for more-more for the same-the same for less-less for much less
1)- Philip kotler,Principles ofMarketing,13edition,Pearsoneducation,Inc& DorlingKindersley Publishing Inc.Year-2011
Chapter-7 , Pg-178-185
2)- RajansaxenaMarketingmanagement,3 rdedition,TataMcgraw-Hill Publishingcompany Ltd. Year-2004
Chapter-9,Pg-217-218
2 Lecture & interactivesession
Question & Answer
NO. OF CLASSES AT THE END OF UNIT-4 10 Formatted Table
-
8/12/2019 Enterpreneur Development-molly Unit Planner
29/34
UNIT-5-CONSUMER AND ORGANISATIONAL BUYING BEHAVIOUR
TOPIC CONTENT BOOKS, CHAP., PAGE NOS./WEB RESOURCES
NO.OF
HRS
TEACHINGMETHODOLOGY
EVALUATION/FEEDBACK
INTRODUCTIO N TOCONSUMERBEHAVIOUR
The buying behavior of final consumers-individual and households that buy goodsand services for personal consumption
NATURE:-
a)-behaviour that consumer displays whilemaking purchases b)-consumer response to marketer effort
IMPORTANCE:a)-reveals details of what they buy,where&how often they buy
b)-brand and company relationship behavior of consumer.
1)-Consumer Behaviour,Roger.D.Blackwell,10 th Edition,Thomas learning Inc.Year-2007
Chapter-1,Pg-3-30
2)- Philip kotler,Principles ofMarketing,13edition,Pearsoneducation,Inc& DorlingKindersley Publishing Inc.Year-2011
Chapter-5,Pg-114-115
2 Lecture &interactive session
Question & Answer
FACTORINFLUENCINGCONSUMERBEHAVIOUR
Psychological :-motivation-perception-learning
1)- Philip kotler,Principles ofMarketing,13edition,Pearsoneducation,Inc& DorlingKindersley Publishing
2 Lecture&interactivesession
Question &Answer
-
8/12/2019 Enterpreneur Development-molly Unit Planner
30/34
-beliefs and attitude
Cultural:-culture-subculture-social class
Social:-reference group-family-role and status
Personal:-age and lifecycle-occupation-lifestyle-personailty
Inc.Year-2011Chapter-5, Pg-117-129
2)- Rajansaxena Marketingmanagement,3 rdedition,TataMcgraw-Hill Publishingcompany Ltd. Year-2004
Chapter-7,Pg-169-175
MODELS OFCONSUMERBEHAVIOUR
BUYERBEHAVIOURIN DIFFERENT
SITUATIONS:--complex buying behavior
-Dissonance reducing buying behavior
-Habitual buying behavior
-Variety seeking buying behaviour
1)- Philip kotler,Principles ofMarketing,13edition,Pearsoneducation,Inc& DorlingKindersley Publishing Inc.Year-2011
Chapter-5 ,Pg-116-117,Pg-129-130
2)- Raj ansaxena Marketingmanagement,3 rdedition,TataMcgraw-Hill Publishingcompany Ltd. Year-2004
Chapter-7,Pg-151-175
2 Lecture &interactivesession
Question &Answer
-
8/12/2019 Enterpreneur Development-molly Unit Planner
31/34
CONSUMER
DECISIONMAKINGPROCESS
-Post purchase behavior:
Consumer takes further action after purchase, based on their satisfaction anddissatisfaction
-Cognitive dissonance:-buyer discomfort caused by postpurchaseconflict
-ConsumerDecision for new products:-
a)-awareness b)-interestc)-evaluationd)-triale)-adoption
1)- Philip kotler,Principles of
Marketing,13edition,Pearsoneducation,Inc& DorlingKindersley Publishing Inc.Year-2011
Chapter-5 ,Pg-133-136
2)- Rajansaxena Marketingmanagement,3 rdedition,TataMcgraw-Hill Publishingcompany Ltd. Year-2004
Chapter-7,Pg-166-168
1 Lecture &
interactive sessionQuestion &Answer
ORGANISATIO N BUYERBEHAVIOUR
INTRODUCTION:- The buying behaviorof the organisation tha buy goods andservices for use in the production of other
products and services or to resell
CHARACTERISTICS:-a)-business markets contain fewer butlarger buyers
b)-demand in business market fluctuatesmore and more quickly
NATURE:-
1)- Philip kotler,Principles ofMarketing,13edition,Pearsoneducation,Inc& DorlingKindersley Publishing Inc .Year-2011Chapter-6 ,Pg-140-152
2)- Rajansaxena Marketingmanagement,3 rdedition,TataMcgraw-Hill Publishingcompany Ltd. Year-2004
2
-
8/12/2019 Enterpreneur Development-molly Unit Planner
32/34
ORGANISATIO NAL BUYERS
a)-business purchases involve more buyers
b)-business buying involves a more professional purchasing effort
PARTICIPANTS IN THE BUSINESSBUYING PROCESS:-
-users-influencers-buyers-deciders
-gatekeepers
BUSINESS BUYING PROCESS-problem recognition-general need description-product specification-Supplier search-proposal solicitation-supplier selection-order routine specification-performance review.
Institutional Market:-schools,hospitals that provide goods andsevices to people
Chapter-8 ,Pg-179-189
-
8/12/2019 Enterpreneur Development-molly Unit Planner
33/34
DIFFERENCESBETWEENCONSUMERBEHAVIOURANDORGANISATIO
N BUYINGBEHAVIOUR
Government Market:-Federal,state and local that purchase or
rent goods and services for carrying outthe main functions of govt.
CONSUMER BEHAVIOUR:- individualsand households that buy goods andservices for personal consumption
ORGANISATION BUYINGBEHAVIOUR:-
Business buying can range from routine toincredibly complex, involving a few orvery many decision makers and buyinginfluences
1)-Philip kotler,Principles ofMarketing,13edition,Pearsoneducation,Inc& DorlingKindersley Publishing Inc .Year-2011Chapter-6 ,Pg-140-157
2)- Rajansaxena Marketingmanagement,3 rdedition,TataMcgraw-Hill Publishingcompany Ltd. Year-2004Chapter-8, Pg-179-189
1
-
8/12/2019 Enterpreneur Development-molly Unit Planner
34/34