innovation & disruption hp talk april 2010 juldee version
TRANSCRIPT
©20101 ©2009 HP Confidential1
JANUARY 20, 2010
Innovation & Disruption to Win
Prepared for Hewlett-Packard
Feisal Mosleh
[email protected] to trademarks referenced
herein, other than Juldee LLC
trademarks, belong to their
respective owners.
©20102
HP continues its astonishing
transformation under CEO Mark Hurd, from
an underperforming printer-reliant giant
into the world's largest tech company
(almost $130 billion a year in revenue),
thriving in multiple markets. Last year, it
surpassed Dell as the top PC seller and in
the process showed Apple-worthy design
chops with its sleek TouchSmart computers
featuring touch-screen functionality. HP's
$2.7 billion acquisition of 3Com -- a year
after the $13 billion deal for EDS made it
an instant IBM (#18) rival -- signals that it's
ready to take on Cisco (#17).
Source: Fast Company 2010
©20103
Agenda
– Digital – Importance of Innovation
– Innovation and Disruption
• Why innovation? What is disruption?
– Examples of Companies and Innovations
– Mobile Market Example
– Conclusion
©20104
What Does Digital Mean?
–Bits and bytes
–Not Analog
–Cool devices…
–Liberating…
–Democratization of Information
–Power to the People
©20105
What Does Digital Mean?
–Ruthlessly fast
–Low margins
–More value
• Consumers and enterprises
–Ultra competitive
• Globally
Grow sales, cost control, customer satisfaction, employee retention, or max shareholder value
©20106
– In a world of accelerating change, no competitive advantage is sustainable –
– Innovations and new technologies almost instantly reinvent industries, products, services, and offerings, and eliminate any competitive advantage the old ones may have had.
–Change and threats are constants, so must be innovation
©20107
–Creativity is the generation of new ideas.
–Innovation is the implementation of creative ideas
Creativity vs. Innovation
Innovation is the creative process that transforms new and existing knowledge
and technology into commercial value, and reconfigures existing processes in
new ways. (Source: National Competitive Council)
Value
©201011
'A powerful new idea can kick around unused in a
company for years, not because its merits are not
recognized, but because nobody has assumed the
responsibility for converting it from words into
action. Ideas are useless unless used. The proof of
their value is only in their implementation.'
(Theodore Levitt)
©201013
Disruptive Innovations vs. ‘Displaced’ Technology
Disruptor Displaced/Marginalized
Automobiles Railway transport
Plastic Wood,metal,glass
Digital Photography Traditional Photography
Mini-Computer Mainframe
Desktop PCs Mini-Computer
Laptops Desktop PCs
CMOS video Sensors Photographic Film
Telephones Telegraphy
LEDs Light Bulbs
©201014
Why Innovate?
Fear of changing the status quo can be paralysing but if you
are not moving forward and innovating in today’s challenging
economic environment, it’s worse than standing still.
You’re effectively moving backwards.
©201015
Innovation isn’t some big bang thing. It’s something that
people do every day by challenging the system.
- Keith Yamashita, CEO & Founder, Stone Yamashita Partners
That means accepting that there is something to lose by changing the
status quo, but even more to lose from doing nothing.
Successful firms are constantly evolving - Embrace Change
©201017
The Requirements for Innovation
and Business Creation
Diversity Environment
ViabilityTest - Execute
I
Fin
Mkt
Tech
Sponsorship
Risk taking
Resource
Plan
Execute
Iterate
Thought
Background
Perspective
©201020
Audi Quattro Disrupts the Rally World!
5-cylinder turbocharged engine with permanent all wheel drive
4WD
Turbo
360-600
©201022
Spectrum of Disruptive Innovation
DisruptiveSustaining
Degree of Innovation
WWW.
HDD Video
Nintendo Wii
Blackberry
©201023
Google’s Chrome – A Better Web Browser?
“Experience the internet faster, safer, easier, and with more stability.”
Browser Wars…
Search, Adwords, Chrome, Android
©201024
Google’s Chrome – A Better Web Browser?
•Word processing
•Spreadsheets
•Video editing
•(Gmail, YouTube)
•Higher performance
•Fewer crashes
•Easy access
©201026
An Obsession with Customer Satisfaction
One of the ten most profitable companies in
the world (> sum of GM, Ford,
DaimlerChrysler, Nissan and Honda).
Loom
Founded by Sakichi Toyoda as a handloom company.
Began as Toyota Automatic Loom Works, a company whose looms were of the “highest quality,
lowest cost, and easiest to use.”
©201027
An Obsession with Customer Satisfaction
Oobeya (ooh-bay-yuh) = (“Big, open office”)
Cut costs, boost quality
Open discussion
•Retail turn rate- 27 vs 107
Toyota has a way of thinking. It’s not just a series of processes or incentives or targets. It’s a philosophy, a way of looking at life.
©201028
The Art of Tension
Ichre (Kaizen=continuous improvement)
Find a problem ! GREAT – Fix it
Vs. Find a problem – oops – hide/ignore it
Opposing stretch goals = creative tension
Needs innovation for a harmonious resolution
©201029
Toyota’s Target in 1988 –the Car That “Could Not Be Built”
BMW 7
Lexus LS
•5db
•120 lbs
•17 mph
•4 mpg
•Handling, acceleration and comfort
•$30,000
Speed
Weight
Styling
Acceleration
Noise
Handling
Comfort
mpg
©201031
• $800
• $3.2
• #1
• Million Q1 revenues
• Billion 2008 Annualized revenues
• Retailer of Music in the USA (bigger than
WalMart for the first time)
“Apple’s music “tail” has been wagging the computer “dog” at Apple for a couple of years. The company makes more money today selling music and consumer electronics than it does with computers.”
Source: “The Perfect Thing,” Steven Levy, Simon & Schuster, 2006
Here doggie woggie…
©201032
Apple’s iPod/iPhone – Using an Innovation Network Successfully
•Toshiba
•Wolfson Microelectronics
•Synaptics
•Foxconn
©201033
Nokia
2008 Rank: 5
2008 Brand Value (Millions): $35,942
Parent Company: Nokia
iPhone has the buzz, but Nokia sells 8X as many smartphones.
Its reputation for quality puts it far ahead of rivals
©201034
Nokia’s Timeline
1865 Birth: Paper Mill Established
1898 Finnish Rubber Works Founded
1912: Finnish Cable Works Founded
1937: Verner Weckman Olympic Wrestler
1960: First electronics Dept. - computers
1962: First electrical device – pulse analyzer
1967: Merger founding Nokia Corporation
©201036
Nokia and Ovi
Nokia is moving from being a pure handset manufacturer to being a service provider.
©201038
Dell & its Build to Order Sales Model
•Build to order
•Direct sales Direct
Horizontal
Custom
©201039
Renting Movies – Will It Ever Be The Same Again?
•Cinematch
•Fulfillment
3B
60M
©201040
Examples of Companies Who Are Successful Innovators
– HP
– Apple
– Toyota
– Samsung
– HTC
– Vodafone
– Netflix
– Dell
– IBM
– BenQ
• P&G
• 3M
• Johnson & Johnson
• BMW
• Nike
• SWA
• Microsoft
• Intel
• GE
• Starbucks
• Frito Lay
©201041
Five takeaways re: stimulating Innovation (3M)
1. "Give it a try--and quick!" - Essentially echoing on having a process to try out a lot of stuff, and keeping what really works.
The key here is to do something. Keep on trying something new.
2. "Accept that mistakes will be made." - Learn from the mistakes quickly, and move on. Failures are part and parcel of what
creates new innovation. Don't repeat the same mistakes.
3. "Take small steps." - Experiment, but on a small scale. When something looks promising, go all out and seize the
opportunity. This way one can do plenty of inexpensive experiments that create a funnel of would-be innovations.
4. "Give people the room they need." - Without entrepreneurship, there is no experiment. Without experiment there is no
success or failure. People need some time and room to experiment.
5. "Mechanisms - build that ticking clock!" - How do you harness creativity and build innovation? It cannot happen simply
by chance. Companies need to create practices and tangible mechanisms to experiment, try out new ideas and innovate.
Acknowledgement:Jim Collins and Jerry I. Porras - Built to Last - Successful Habits of Visionary Companies
©201042
The Importance of Failure
"Failure is our most important product."
R W Johnson, Jr.,
Former CEO, Johnson & Johnson, 1954
©201043
Opportunistic or Planned Innovations ?
– Johnson & Johnson's accidental move into Consumer Products with
discovery of "Johnson's Toilet and Baby Powder" and "Band-Aid“
– Marriot's opportunistic step into Airport Services from providing meals
in the airports to inside the airplanes,
– American Express's unintended evolution into Financial and Travel
Services - "American Express Travelers Cheque“,Tourism and Travel,
– HP's unplanned move into computers (designed its first small computer
simply to add power to its line of instruments products).
Not random luck - something bigger at work
Acknowledgement:Jim Collins and Jerry I. Porras - Built to Last - Successful Habits of Visionary Companies
©201044
The Importance of Movement
"Our company has, indeed, stumbled onto some of its new products. But
never forget that you can only stumble if you're moving."
Richard P. Carlton, Former CEO, 3M Corporation, 1950
©201047
Honda Insight vs. Toyota Prius
Prius $100k lux buyers
Green cred
94cu ft vs 85 cu ft
BT=$1000
Insight Prius
Price $19,800 $23,400
Nov Sales 1400 9600
mpg 41 50
Source: Companies, Autodata, U.S> Govt.
x6
©201064
The Lost iPhone – PR ‘Innovation’?
During the March quarter, iPhone revenue grew 124% year-over-year to $5.4 billion,
40%
©201065
– A disruptor redefines the notion of performance by pulling an overlooked innovation lever
• Simplicity
• Convenience
• Accessibility
• Affordability
– All of these are hallmarks of disruptive innovation
– Mastering core concepts of disruption to defend and attack
©201068
The Sugar Cube Miracle
z
x
y
Lens
What matters?The cross sectional area (xy)Z-height (z)Z ht is affected by the lens
©201069
Laminate Substrate
CMOS CHIP
Lens Mount
Items come as an assembly
Sensor Area
IR Filter
3rd Lens Element
2nd Lens Element
1st Lens Element
Lens Barrel
Compact Camera Module (CCM)Advanced auto white balanceAdjusts for color shifts that affect white in different light sources
ArtifactA blemish in the image (e.g. defective pixel)
CIFCommon Intermediate Format (352 x 288 pixels)
FlexFlexible PCB (printed circuit board)
I-Pipe (Image Signal Processor)Image post processing to perfect the image
MPMega-Pixel, (1280 x 1024) pixels
PackageTotal camera module solution
VGAVideo Graphics Array (640 x 480 pixels)
©201070
CMOS Sensor Market Size by Segment
• Market approaches $4B in 2007
• Mobile >45% revenue, 75% volume in 2007
• CMOS everywhere
source: TSR 2007
TAM Volume by Application
0
200
400
600
800
1,000
1,200
1,400
1,600
1,800
2004 2005 2006 2007 2008 2009 2010
Vo
lum
e (
mil
lio
ns
)
0
1,000
2,000
3,000
4,000
5,000
6,000
2004 2005 2006 2007 2008 2009 2010
$ (m
illi
on
s)
TAM Revenue by Application
Other
Medical
Security
Auto
DSLR
DSC
PC Camera
Camcorder
Mobile >=4MP
Mobile =3MP
Mobile =2MP
Mobile <=1MP
©201071
Handset Segments & Trends 2008 - 2009
Midrange
Entry
High End
>1MP
VGA-2MP
3-5MPAF
1g, 2p
VGA + 5-8MP, AFOpt. Zoom, Video
Image Stab., slomoRed-eye reduction
2g,2p
Market %& ASP
15%> $199
45%$100 - $199
40%</= $99
MicronSamsung
OVSTM
Magnachip
Typical CompetitorsFeatures Marketing
“DSC Class”Smart Phone
with best quality phone camera
“DSC-like”Camera Upgrade
“Free” PhoneCell Phone with basic Camera
FREE
3MPDig Zoom
Xe Flash
I.S.
Flash
SEGMENT
(Premium)
(Prestige)
(Value)
8MP
O. Zoom
MicronSamsung
OVSTMSony
ToshibaMagnachip
MicronSamsung
OVSony
Toshiba
1.3MPDig Zoom
Source: Feisal Mosleh, Videsignline Magazine 2008
Copyright Juldee LLC 2010
©201072
Evolution of Phone Camera Systems – Industry Response
Toy
• CIF, VGA, MP• Poor display• Poor features• Many suppliers
2002-2005 Emerging
• 2MP, 3MP, 5MP, 8MP• Better image quality, resolution• Autofocus, Zoom, Xenon flash, IP• Printable images
DSC-like
Mainstream
Today
2007-2008
• DSC image quality• DSC user experience• HD, wide • Powerful I-pipes (IS etc.)
>2008/2009
DSC-class
2010/2011
• DSC/DVC IQ• DSC/DVC experience• Enhanced connectivity• MM Capture
DSC/DVC
Source: Feisal Mosleh, Videsignline Magazine 2008
©201073
Handsets - Innovation
3G, 5MP, 3xOZ, Xenon
G800
HSDPA, 7MP, 5xOZ, GPS,
Wi-Fi
3.5” touch screen, nVidia 3D
N98
2MP 3.5”lcd, Wi-Fi, 8GB flash
Gmaps, Widgets, Photo editor
iPhone
HSDPA Vblogging, 5MP, AF, BestPic, PhotoFix, Xenon,
auto rotate, noise cancel, intelligent search
850i
5MP
120 fps @ QVGA
Super Slow MotionSchneider Kreuznach optics
xenon flash
AF
Digital image stabilizer
ISO 800 night/dark shots
LG Viewty
©201075
Strategic Vectors to Win
EXECUTEOvercome natural barriers to entry
Hit time windows every time
Die size, power, Image quality
Competitive price/performance
LEVERAGE TECHNOLOGYHigh IQ, Low light performance
Competitive die size
Wafer level interconnect
Create barrier to entry for competition
LEVERAGE Market TREND
PENETRATE MOBILE
INNOVATION
EXECUTION
DIRECTION
©201076
Approach to Creating Strategy & Roadmap
+
– Disruption to incumbents
– Focus where they aren’t
– Use historical proof points and data
BUT
– Intelligently ‘connect the dots’ of major trends
– pattern recognition
©201077
Don’t underestimate the human condition
–Human emotions vs. engineering specs
–Appeal is important!
–”Cool” sells
–Video is cool
©201078
Whose Job is Innovation?
– Technologists
– Labs
– Engineering
– Development
– Manufacturing
– Marketing
– Sales
– Support
Everyone
©201079
"Innovation comes ultimately from a diversity of
perspectives. So when you combine ideas from
different industries or different cultures, that’s when
you have the best sense of developing
groundbreaking ideas"
Frans Johansson, Author, The Medici Effect
©201081
©201082
Ranier
Boelzle
Cyrille de
Brebisson
Tim
Wessman
Congratulations to Ranier, Cyrille, and TimQ3 EBU INNOVATION CHAMPIONS!
This team was responsible for development and implementation of HP
Calculators (12c, 15c, and 12c platinum) on the iPhone Apps Store.
©201083
Sneak Attack on iPad Debut?
Win 7 – apps, multitasking
USB, SDHC – printers/cams
5 hours battery
SIM card-3G modem
©201084
HP Download Store
Choice
100’s titles. Huge selection of software &
games to personalize your PC
Quick & Easy
No driving or waiting for mail
Immediate download
Green
No wasted packaging or CD’s
Copyright Juldee LLC 2010
©201085
Packaging Innovation
Blister packaging with Natralock material
Clamshell packaging
• Renewable packaging, retains security, durability, visibility
• 37% less weight
• 85% less plastic
+$
$
©201086
Keyboard EMEA Print on Demand
Brown box /
Sleeve
Ergo Warning labels on rolls (proprietary)
Product#/UPC lables
SKU Labels
Flextronics POD
AMO production
(Foxconn)
Laser printing
QSGCD
Warranty
card
Blank KB
Violator label- Affix by Foxconn
EMEA PODChina Suppliers
©201087
HP Value • $300M-$500M annual revenue at maturity in land-
based seismic applications
• Additional sell through in storage, servers, and high
performance computing
HP Sensing Solutions
Market Need• Large scale, highly
sensitive, distributive
sensor nodes
• Improved ttm, business
efficiencies
Pilot Vertical: Oil & Gas ($1.2B TAM by 2015)
Customer Solution• 1 million node land based wireless
seismic imaging system
• Game changing: Highest sensitivity;
lowest weight; lowest power; all
wireless
• 50 TB/day, largest seismic field
network
Customer Value• Less risk, better economics in
new fields
• Shell achieves game changing
competitive advantage in
obtaining new, high quality leases
• Improved flexibility of deployment
HP wide business solutions based on sensor networks
Pilot: Shell
Market opportunity and HP disruption
HP Disruption in Seismic Imaging• Highly disruptive sensing technology
based on MEMS
• 4-100x more sensitive; 3-10x lower
frequency; 80% less power
• Increases resolution of imaging with high
density and large networks
• Improves resolution of key formations
with lower frequencies
Vertical Applicability• Land Based Seismic
• Infrastructure Health Monitoring
• Condition Based Monitoring
• Inertial Navigation
Source: IPG
©201088
http://h30406.www3.hp.com/campaigns/2009/hho/photosmart/sites/en_us/index.html?jumpid=ex_R11400_go/touchprinting#/demo
©201089
Rules for Enabling Innovation
– Experiment – many times
– Invite serendipity
– Fail – and Fast
– Take your chances - Planning vs. chance
– Planning for success• Execute the innovation impeccably
©201090
So What Can I Do? you ask yourself…
–An open mind is the most powerful innovation tool
• Challenge the norm
• Do it differently!
–Bring different points of view to the creative process
–Be a leader at all levels
–No recipe for innovation
• Need to try multiple approaches
–Success doesn’t end with Creativity
• To make technology work it must be implemented (execution!)
–Take risks - Managers need to empower
©201091
Try An Experiment – Think Differently
– What hasn’t been done vs. what has been done?
– What might they need vs. what do they want?
– What is appealing vs. what is logical alone
– Where is the future headed vs. what has been done?
– Tapping human emotion vs. using rationale
– What we can do vs. what we can’t do
– What our network can do vs. what we can do alone
©201092
"Innovation is trying to figure out a way to do
something better than it's ever been done before.“
David Neeleman, founder and CEO of JetBlue
©201093
Conclusion
– Innovation critical in new digital world• Activate in all disciplines• Engage the network
– We can all encourage it• Innovative ideas come from everywhere – enable them
– To innovate effectively we must have the right• Strategy• Environment• Execution capability - Testing
– Execution and value creation are key
©2010100
Further Reading
– http://www.forbes.com/2007/08/31/christensen-disruption-kodak-pf-
guru_in_cc_0904christensen_inl.html
– http://www.gartner.com/research/fellows/asset_93329_1176.jsp
– http://www.businessweek.com/chapter/christensen.htm
– The Innovator’s Dilemma by Clay Christensen
– The Innovator’s Solution by Clay Christensen
– Leading Change, John Kotter
– Connections, James Burke, BBC/Discovery
– Serious Creativity, Edward de Bono
©2010101
Ask not where the past has been,
but where is the future headed?
When will technology business people realize that historical data and
spreadsheets denoting past results do not guarantee that the future will evolve
accordingly?
©2010104 ©2009 HP Confidential104
JANUARY 20, 2010
Innovation & Disruption to Win
Prepared for Hewlett-Packard
Feisal Mosleh
[email protected] to trademarks referenced
herein, other than Juldee LLC
trademarks, belong to their
respective owners.