ilo sycb training of trainers programme namibia
TRANSCRIPT
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MTI – ILO SYCB TRAINING OF TRAINERS
PROGRAMME
NAMIBIA
TRAINING OF TRAINERS
REPORT
DATE: 6 – 11 June 2011
VENUE: Greiters
Prepared by:
Vivian C Mthetwa
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1. BACKGROUND
The role of the Ministry of Trade and Industry (MTI) in the Millennium
Development Goals-Fund (MDG-F) programme is to facilitate the local economic
development (LED) at the 13 pilot cultural/heritage sites identified by the
programme. This exercise is performed in collaboration with the International
Labour Organization (ILO). The main aim of LED is to stimulate economic activity
and to create decent jobs. One of the key result areas of the programme is to build
capacity of community within or around the pilot sites.
In accordance with the MDG-F implementation action plan for February 2010/11, the
MTI in collaboration with ILO organized a workshop on ‘Start Your Own Cultural
Business’ Training of Trainers held from 6th to 11th June 2011.
2. PARTICIPANTS SELECTION
The trainers who attended the workshop were selected by the Ministry of Trade and
Industry and Ministry of Youth. They all came from the pilot sites. The advantage of
selecting trainers from the pilot sites is that they already know these communities
and therefore would face fewer challenges in organising the trainings. In cultural
issues, they understand the cultural issues of communities in their geographical
areas.
Almost all the trainers had no experience in training in business topics for
entrepreneurs. They have conducted workshops in other fields like census etc. It
became evident that the time allocated to the workshop was not enough to
adequately cover all contents in detail since most participants were being exposed to
business materials for the first time. After the workshop the trainers will need to
work hard individually, reading through all the materials given.
3. OVERALL OBJECTIVE
The overall objective of the TOT was to enable the trainers to:
Acquire facilitation skills and training methodologies to apply during the
training of community members.
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Independently and effectively;
o Prepare and conduct training for potential entrepreneurs and
entrepreneurs in the cultural sector
o Monitor and evaluate the training for potential entrepreneurs and
entrepreneurs
Conduct follow up activities on trained community members
4. TRAINING METHODOLOGY
Participatory training methods were used during the training of trainers. The
trainers were also encouraged to use similar training methods when they train the
community members in the pilot sites
Participatory methods involve the learners actively. In the learning process, the
training becomes learner centered. Participatory methods also allow learners to
share experiences.
During the training of trainers’ workshop, these methods were used during session
presentation and they are demonstrated so as to give the trainers a reference point.
The training methods that were mostly used in lesson presentation to the trainers
were the following:
Lectures
Brainstorming
Group discussion
Plenary discussions
Role plays
Exercises
Simulation
Demonstrations
Games and energizers
The Training Approach
The Master Trainer’s approach is normally driven by the ability of the participants to
comprehend issues and their working pace. Considering that the trainers were not
so experienced in training, an assessment of the working pace was made. Hence the
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approach that was taken by the Master Trainers was that of as much as possible
sticking to the workshop timetable while at the same time working through
materials at the participants pace.
In order to accommodate every participant and to allow them to participate freely, a
lot of group work was given. This also helped to bring out their experiences. Ideally,
the participants should have been given the SYCAB materials much earlier so that
they have enough time to read through. With this kind of scenario, it became
necessary for the Master Trainer to take a deliberate effort to take enough time to
explain the material content. Throughout the workshop, Manuals one and two were
being referred to each time there was an opportunity to do so.
5. TRAINING INTERVENTION
5.1. Participants Expectations
At the start of the workshop, participants stated their expectations. The
expectations were levelled against the workshop objectives and feedback was
given to participants on the expectations which are in line with the objectives.
Below is a list of summarised expectations:
1. To get equipped with knowledge and skills to train community members
2. To learn how to be a good presenter
3. To know how to draw up a business plan
4. To improve the skills of writing a good business plan
5. To form a good, lasting network with all the participants
6. To be committed up to the end of the workshop
7. To learn how to conduct follow up trainings
8. To gain more knowledge in financial analysis, research methodology and
back keeping
9. To know everything about starting a cultural business
10. To be able to transfer knowledge to other people in the communities
11. Acquire training skills and methodologies
12. To know what it takes to become a trainer
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13. To learn about marketing strategies, intellectual property and good record
keeping
14. What would follow after the TOT like how the communities will get involved
15. To get clarity on the concept of start your own cultural business and how it
can be practised in Namibia
16. To be able to train the community members very well
5.2. Delivery Process
The following is an account of the major sessions covered daily.
Principles of Adult Learning
The objective of this session was to enable participants to learn more about the
conditions under which adults learn best.
The participants were given exercises to do in pairs. The results of the exercises were
shared and lessons drawn from the same. The issues that were highlighted were
those on what motivates an adult to learn, important factors to consider when
selecting the training material and training method to be used when training adult
learners and the need for the trainer to know the materials competently before
conducting a workshop.
After the sessions, the participants shared the lessons learnt although they thought
that the exercises opened up their minds on how to handle adult learners.
Business Game Module One
Introducing the business game module one to the participants was done with the
objective of introducing the basic business cycle in a simulated environment. As they
play the game, they would practice and experience how to plan the best use of
capital for conflicting demands, the importance of maintaining of keeping a positive
cash flow and the need for keeping records.
The trainers found the game interesting, especially that it brought out what happens
in real life situations. Some of the participants found it difficult to follow instructions
in the beginning, but caught up as the game continued.
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All the participants agreed that the game would add value to the trainings for
community members
Evening Assignments
One of the assignments the participants should have done before coming for the
workshop was to complete the worksheets in manual two. This was not done due to
logistical problems on how to communicate with the participants. As a result, they
had to do this after the day’s sessions. This kept them very busy. By Saturday, most
of them had not completed the worksheets.
The SYCAB Manuals and Business Plan
The manuals one and two were introduced to the participants with an objective of
introducing the trainees to the structure and content of materials.
Training Methods
The objective of this session was to introduce the training methods to the
participants so that they effectively use them when conducting workshops for
potential entrepreneurs and entrepreneurs in the cultural sector.
The trainers were divided into small groups. They discussed the different methods
and then made presentations and demonstrated how to use them. The role of the
Master Trainer was to bring out the methods that encourage maximum participation
and how to effectively use them.
The use of Visual Aids
The session objective was to enable the trainers to practice the effective preparation
and use of visual aids.
After the aids were introduced, the participants in groups discussed the usage of
each visual aid. They also demonstrated how to use them effectively. The resource
person was on hand to ensure this process was done accordingly. Emphasis was
made that visual aids are useful tools for training and they help the trainer to
achieve greater impact with adult learners. They add variety to the presentations.
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They also facilitate retention and illustrate what the trainer is saying and so
complement the trainer’s effort.
Some visual aids introduced included flipcharts, whiteboard, posters, charts,
manuals and power point projector.
Session Plan Making and Setting Objectives
Having come this far in training, the trainers were given guidelines on how to set
session objectives and make session plans using information from the trainer’s guide
and the adults in a learning situation book. They put this into practice when they
prepared for their presentations.
Individual Lesson Presentations
The trainers picked topics at random which they were to present on. Presentations
were made in two separate halls with each master trainer managing half the group.
As the presentations were going on, assessments of the presenter were being made
using the lesson assessment form. The specific areas for assessment were as listed
below:
The setting of topic and objective
How the topic is introduced
How the trainer is stimulating participation, asking and answering questions.
How the group is being controlled
The knowledge of content
Manner of presentation looking at the voice, gestures and movements
The preparation and use of visual aids
How checking learning is being done
How the summary is done
How the trainer is using the session plan, the manual and the worksheets.
On the whole, the presenters really tried hard to put in their best. Although they did
not immediately grasp the flow of the session, they accepted the mistakes made and
drew some learning points. The emphasis in the feedback from the master trainers
was that there should be progression for the better in subsequent presenters. The
idea was to learn from each other’s mistakes. The trainers were very open to each
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other when giving feedback. The idea was to spot out areas of strength in each
trainer and areas needing improvement.
There was commitment from all participants in this process. The participants, whose
presentations were below standard, were given individual feedback by the master
trainers. Had there been enough time for the TOT, these participants would have
been given another chance to present.
Business Plan Counselling
The objective of this session was to introduce counselling techniques used to enable
the trainers conduct individual counselling to potential entrepreneurs regarding
their business plans as are outlined in the worksheets.
This was an eye opener for the participants as it brought out issues that would assist
the trainers to assist potential entrepreneurs complete business plans.
Facilitating the Business Game Module One
The session of the day saw the participants facilitate the game module one. This was
done with an objective of giving the trainees chance to facilitate the game and learn
through practice and correcting mistakes. They need to continue practicing the game
for them to master it.
Preparing, Organising and Conducting Training
The steps to follow while preparing, organizing and conducting training of potential
entrepreneurs and entrepreneurs were introduced to the participants. The guidelines
in the trainers guide formed the basis of this session.
Monitoring and Evaluating Training
During the training, monitoring and evaluation are a continuous process. The tools
that are used to carry out this kind of assessment were introduced. Hard copies of
the monitoring and evaluation tools were given to the participants. Soft copies will
be given to them as a package of all materials needed.
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Organiser’s session
Time was created in the workshop were the representatives for the ministry of Trade
and Industry, the ILO and the ministry of Youth gave guidelines on what will be
provided to the trainers after the TOT. The outcomes from the discussion were that
the organisers committed themselves that:
They will provide printed manuals for both trainers and participants
They will provide transport for the trainers because it is available in the regions
The ILO would cover trainings in a few pilot sites with the basic requirements
The ministries would include SYCB trainings in upcoming budgets
Accommodation, food, stationary and venues will be provided as long as the
venues are affordable
The process for acquiring all these services was discussed.
Comments on Materials
The materials were highly appreciated by the trainers. Useful observations were
noted like the need to include insurance briefly. Most of these trainers said they
could use the materials as they are for training community members.
6. TRAINERS PERFORMANCE
The Master Trainers administered pre and post-training assessment to gauge the
competence levels of the participants. The results were as follows;
- Pre-training results 30% average
- Post-training results 49% average
Though this reflects an increase of 19% in knowledge as a result of the training, the
results fall far below expectations, underscoring the fact that the participants’
knowledge of the material contents fall short of what is expected. This means there is
need for them to get further training to enable them meet the expected level to
deliver the training independently. They will also need to read the materials at
individual level.
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7. MONITORING AND EVALUATION
7.1. Daily Evaluation
7.1.1. The participants demonstrated good response as supported by the
daily evaluations. They liked the training and appreciated topics
addressed especially the adult learning and the Game Module one. The
materials were appreciated but some would like to have them translated
to vernacular language. During introductions the participants training
experiences were not reflected.
7.1.2. The overall responses were that the sessions were presented well and
the participants were exposed to the training methods and use of visual
aids. The choices of topics for presentation were free and fair. The
participants were satisfied with techniques shared for training adult
participants.
7.1.3. Day three of the workshop went well with participants presenting in
the two training rooms led by Master Trainers. Participants viewed the
presentations as fair where the assessments were specific and meant to
build the trainers rather than break them. The participants’ level of
understanding in evaluating the sessions was enhanced as they learnt to
accept constructive criticism. The technique of first identifying the
positive areas and suggest the way the presentation could have
improved.
7.1.4. Business Plan overview was accepted with appreciation though some
participants thought the session was for them to be introduced to the
preparation of the business plan so that they may be able to assess the
entrepreneurs’ business plans. This misconception was corrected and
notified that the objective of the session is to equip the trainer the topics
and questions they are able to ask when assessing the completed by the
entrepreneur from the work sheets. Game Module 2 was also appreciated
by participants as they realised that the game is meant to demonstrate to
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business owners how to be aware of business decision that can impact to
business progress.
7.1.5. Marketing and preparing for a training workshop has been viewed as
the eye-opener by participants as shows them their objective of
presenting good training. The tools shared in the monitoring and
evaluation session have been highlighted with good appreciation. The
facilitation of Game Module 1 has instilled some confidence to
participants championing the cause with minor mistakes.
7.1.6. The day started with the drawing of the lessons from the Game 1. The
participants noted the learning points as well as errors that one should
avoid when preparing for the game. The participants ended up with
drawing the action plans for the implementation of the programme.
7.2. Workshop Evaluation
The total evaluation score was 2.7 which is very good and is appended to this report.
8. FUTURE TRAINING INFORMATION BY ORGANISERS
The participants raised some concerns with regard to implementation of the
programme in the pilot sites already identified. These topics were addressed by the
organisers as follows:-
8.1. Materials- Manual 1 & 2, Game, Equipment, Stationery
It has been stated that the mentioned materials will be organised with ILO to
facilitate the training on the sites.
8.2. Venue
The venues will be paid for by the Ministry of Trade and Industry when they are
advised in advance of training to take place but they should be affordable.
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8.3. Transport
The regional coordinators will use their discretion and seek transport trip
authorities when necessary. All efforts must be towards the promotion of the
trainings at all costs.
8.4. Support Budgets
ILO advised that in negotiation with the Ministry of Trade and Industry would
make support budgets available for the implementation of the programme.
8.5. Catering
Again the organisers of training must check what alternative measures to provide
catering into a minimum and strive for savings in this regard. Suggestions of
extending the option of catering to participants were put on the table. In all
fairness training must not suffer because of catering challenges.
8.6. Subsistence & Travel
It was also announced that S&T will be provided in necessary cases. The policy
with regard to S& T must be followed accordingly.
9. GENERAL OBSERVATIONS
9.1. The trainers are charged with huge responsibilities of other programmes and
this training as an addition to already existing duties. The commitment of the
trainers should lead to Action Plans being fulfilled.
9.2. Due to the level of capacity on the trainers more support will be required to
ensure that the beneficiaries receive quality training which will assist to
improve their quality of life.
9.3. The trainers were committed to the training process. They attended the
sessions throughout the workshop period and participated very well in the
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sessions. The point of weakness was that it was clear that only a handful read
through manuals one and two before the workshop. They also did not
manage to complete the worksheets in manual two which would have been
an indicator that they have read through the manual. To cover up on this, the
master trainers created time to go through the worksheets which participants
were not clear about. Reading through the manuals was given as an action
point for trainers to do after the workshop.
10. CONCLUSION
The training has been conducted with sensitising of trainers about their
responsibility which resulted in commitment from the participants. The shortened
session’s period of six days meant that the participants had to work long hours.
Working of extra hours for government employees comes with a special
commitment. There are possible four trainers that would need hand holding to
succeed. The others may need support in terms of revising the processes. In the end
both participants and Master Trainers agreed that the workshop was beneficial and a
good starting point for training communities in the pilot sites.
11. RECOMMENDATIONS
11.1. The coordinating ministries should assist the trainers to conduct their
first trainings according to their action plans. It would be better to cluster the
trainers in groups of four so that they assist each other and learn from one
another.
11.2. The ILO to provide the printed materials to the trainers, the materials
(manuals one and two) should be printed and bound not photocopied and
stapled as was the case in the workshop
11.3. Manuals to be given to the participants in the pilot sites should be
printed and bound and made available to the trainers
11.4. The SIYB Trainers guides and SYCB session plans should be provided
to the trainers in printed form.
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11.5. The SIYB business game is a trainer tool and should therefore be
provided or made available to the trainers. One game per trainer or region
would be adequate. Alternatively, a game per pilot site would be desirable.
11.6. The trainers will need further coaching and training for them to be
more familiar with the content and the process to follow in delivery of
training.
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ATTACHMENTS
i. Participants List
ii. Action Plans
iii. Time Table
iv. TOT Evaluation Questionnaire
v. Evaluation Results
vi. Pre and Post Test Questions
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PARTICIPANTS LIST
N0 NAME REGION
1 Mr. J. Kamatoto (MTI) National Heritage Site & Information Centre
(Omaheke Region)
2 Ms. Elina Hamunyela (MYNSSC) Cultural Centre (Oshikoto Region)
3 Mr. A. Usiku (MTI) Cultural Centre (Oshikoto Region)
4 Ms. Elisia Muhongo (MTI) Cultural Trial & Interpretative Centre
(Omusati Region)
5 Mr. Sakeus Katangolo (MYNSSC) Cultural Trial & Interpretative Centre
(Omusati Region)
6 Mr. Gift Mubita Kasika (MTI) Cultural Trail (Caprivi Region)
7 Ms. Sally Buiswalelo (MYNSSC) Cultural Trail (Caprivi Region)
8 Ms. C. Katjiuongua (MYNSSC) Cultural village Centre (Kunene Region,
Khorixas)
9 Mr. I. Hamukoto (MTI) Cultural village Centre (Kunene Region,
Khorixas)
10 Ms. Helvi Mbwalala Cultural Village (Kavango Region)
11 Mr. Tjikulia Paulus (MTI) Cultural Village (Kavango Region)
12 Ms. Faith Matladi (MYNSSC) Cultural Village (Otjozondjupa Region)
13 Mr. S. Shilongo (MTI) Cultural Village (Otjozondjupa Region)
14 Mr. L. M. Sinvula (MTI) Cultural Industry (Hardap Region)
15 Mr. Paulus Haukongo (MYNSSC) Geopark (Erongo Region
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ACTION PLANS
Kunene Region
NO. ACTIVITY GROUP WHO IS IN
CHARGE
WHEN MATERIALS COST
1 Sensitise Regional
Council &
Cultural
Village
Committee
Ms
Katjiongwa
11-13
July
2011
Transport
and S &T
2 2x assessments
Opuwo &
Khonxas
Cultural
Artists
Hamukoto 25-29
July
2011
Transport
and S&T
Forms
3 Training
Opuwo &
Khonxas
Report of
Training
Cultural
Artists
Katjongwa
Hamukoto
Haukongo
08-19
August
2011
Flip charts
Stationeries
Manuals
Catering
Venue
Transport
S&T
Katima Region
NO. ACTIVITY GROUP WHO IS IN
CHARGE
WHEN MATERIALS COST
1 Meeting with
Supervisors
Simasiku
and D.
Ntonda
G. Kasika
S.
Buiswalelo
1st July
2011
N/A
2 Need
Assessments
Basketry
and
Ornament
makers
G. Kasika
S.
Buiswalelo
18th July
2011
Training
Needs
Assessment
Forms
3 Training
Report of
Training
Basketry
and
Ornament
makers
G. Kasika
S.
Buiswalelo
08-19
August
2011
Flip charts
Laptop and
Overhead
Projectors
4 Follow
Assessment
Basketry
and
Ornament
makers
G. Kasika
S.
Buiswalelo
17-19
August
2011
Stationery
Note Books
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Kavango Region
NO. ACTIVITY GROUP WHO IS IN
CHARGE
WHEN MATERIALS COST
EST.
1 Stakeholder’s
Meeting
KRC
Museum
Association
of Nambia
Traders
Authorities
and
Community
members
Helvi and
Tjukulia
6th July
2011
Stationery
and
Transport
2 Training Needs
Analysis
Community
Members
Helvi and
Tjukulia
18th July
2011
Stationery
3 Training
Preparations
Identified
Community
Members
Helvi and
Tjukulia
19-20th
July
2011
Stationery
4 Conducting
Training
Community
Members
Helvi and
Tjukulia
25-30
July
2011
Stationery
Lunch
Refreshments
transport
Venue
5 Report Writing Helvi and
Tjukulia
1st -5th
August
2011
Stationery &
Computer
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Omaheke Region
NO. ACTIVITY GROUP WHO IS
IN
CHARGE
WHEN MATERIALS COST
1 Meeting with
Supervisors
Kaahorongo
and Youth
Officer
J. Kamatoto 10th July
2011
Vehicle, S&T
Fuel Flip-
charts
Stationery
Manuals
2 Identify the
stakeholders
Cultural
Artist
J Kamatoto 15th July
2011
Vehicle, S&T
Fuel Flip-
charts
Stationery
Manuals
3 Identify
Training needs
and participants
Cultural
Artists
J Kamatoto 25th July
2011
Vehicle, S&T
Fuel Flip-
charts
Stationery
Manuals
4 Training starts Cultural
Artists
J Kamatoto 4th
August
2011
Vehicle, S&T
Fuel Flip-
charts
Stationery
Manuals
5 Evaluation of
Training
Artists J Kamatoto 1st
November
2011
Vehicle, S&T
Fuel Flip-
charts
Stationery
Manuals
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Oshikoto/Omusati Region
NO. ACTIVITY GROUP WHO IS IN
CHARGE
WHEN MATERIALS COST
EST.
1 Report
Supervisors Mr Usiku 17th
June
2011
Telephone and
fuel car
2 Programme
Awareness
Stakeholders Ms
Hamunyela
4th
August
2011
Telephone and
fuel car
3 Selection of
Participants
Pilot site
Community
Members
Ms
Muhongo
12th
July
2011
Transport
Venue,and
Telephone
4 TNA Community
members
Mr
Katangolo
18-22nd
July
2011
Telephone
,stationery
Computer
5 Preparation and
Design
Participants Mr Usiku 25- 30th
July
2011
Stationery &
Computer
Telephone
6 Implementation
Report
Participants Ms
Hamunyela
9th-11th
July
Transport
,Stationery
venue , S&t
Refreshments,
manuals
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Ontjozondjupa Region
NO. ACTIVITY GROUP WHO IS IN
CHARGE
WHEN MATERIALS COST
1 Read Manual1&2
Complete
Worksheets
Training Guides
S. Shilongo
F. Matladi
Trainers 13th June
2011
Manual 1 and
2
Training
Guides
2 Play game 1& 2 at
least twice
S. Shilongo
F. Matladi
Trainers July 2011 Game
Modules
3 Set appointments
with
Stakeholders and
contact person of
pilot site
Regional
Councillor
Traditional
Leaders
Contact
person of
Pilot Site
Trainers July 2011
Send out
letters
Telephone
4 Arrange
Consultative
meetings with
Stakeholders
Regional
Councillor
Traditional
Leaders
Contact
person of
Pilot Site
S. Shilongo
F. Matladi
August
2011
Vehicle, S&T
Fuel Venue
5 Conduct training
needs analysis
Community
of Pilot site
S. Shilongo
F. Matladi
August
2011
Vehicle, S&T
Fuel Training
needs
Assessment
forms
6 Compile a
Training Needs
Assessment
report
MTI Head
Office
S. Shilongo
F. Matladi
Wilhemine
End
August
2011
7 Request Training
material from
MTI
MTI Head
Office
S. Shilongo
F. Matladi
Sept.2011
8 Draw up a
Training
Programme
S. Shilongo
F. Matladi
S. Shilongo
F. Matladi
Sept 2011 Printing
programme
Typing
9 Conduct Training Members of
the Pilot
Site
S. Shilongo
F. Matladi
September
2011
Transport
,Stationery
venue , S&t
Catering
Flip charts
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MTI – ILO SYCB TRAINING OF TRAINERS PROGRAMME
NAMIBIA
TRAINING OF TRAINERS TIME TABLE
Dates: 6 – 11 June 2011
Venue: Greiters
Workshop objectives
To enable the trainers to:
- Acquire facilitation skills and training methodologies to apply during the training of community members.
- Independently and effectively:
Prepare and conduct training for potential entrepreneurs and entrepreneurs in the cultural sector
Monitor and evaluate the training for potential entrepreneurs and entrepreneurs
- Conduct follow up activities on trained community members
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TOT PROGRAMME SCHEDULE
TIME MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY
08.00
to
10.00
Welcome
Opening
Introductions
Expectations
Logistics
Objectives
Introduction to
SYCAB manuals
modules 1 and 2 and
Trainers guide
Individual lesson
presentations 1,2,3
Business plan
Counseling and
evaluation
Marketing,
preparing and
conducting training
Programme
designs/ action
plan
presentations
B R E A K
10.30
to
13.00
Principles of adult
learning
Effective presentation
and facilitation
techniques
Individual lesson
presentations :
4,5,6,7,
Training needs analysis
Monitoring and
evaluation of
training
Insights into the
new adapted
material
L U N C H
14.00
to
15.30
Business game module
two
Preparation and use
of visual/ training
aids
Individual lesson
presentations:
8 and 9
Business Game
Module two
Facilitating
Business Module
two
Business plans
Overview
B R E A K
15.45
to
17.00
Business Game module
One
How to set
workshop/learning
objectives and
making a session plan
Groups combined for
final feedback
Business Game Module
2
Facilitating
Business Game
module One
Workshop
evaluation and
closing
Evening Read through materials Preparation for lesson
presentations
Programme
designs/ action
plan
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TOT Evaluation Questionnaire
End of SYCB Training of Trainers Evaluation
6th to 11th June 2011
Please answer the following questions about the workshop that you have just attended. Please
tick the answer that best expresses the way you feel.
1 Are you, with the knowledge gained in this workshop, confident to work/ train
your target group?
Yes, I am confident 3
I am still not fully confident 2
No, I am not confident at all 1
2 Did the workshop cover what you expected to be covered before the workshop
started?
Yes, fully
3
Yes, to some extent
2
No, I had different expectations
1
3 Are you now able to train your target clients in SYCB manual one and two?
Yes.
3
Yes, but not completely
2
No, not at all
1
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4 Were questions you raised during the workshop dealt with thoroughly?
Yes.
3
Yes, to some extent
2
No, not at all
1
5 Do you think the training methods introduced during this workshop will be
useful in your training activities?
Yes, definitely
3
Yes, to some extent
2
No, not really
1
6 Did you receive useful feedback on your participation from the facilitators and
fellow participants during the workshop?
Yes.
3
Yes, but I still have questions
2
No, would like to hear more
1
7 Did you have sufficient opportunity to share experiences with other
participants during the workshop?
Yes, definitely
3
Yes, to some extent
2
No.
1
8 Was the approach used during this workshop appropriate to address your
training needs?
26 | P a g e
Yes, very appropriate
3
Yes, fairly appropriate
2
No, not at all
1
9 What do you think about the classroom and the services provided during
the workshop?
Very good
3
Reasonable
2
Poor
1
Please feel free to write down any other comments you may have about the workshop logistics,
facilitators, timing etc (p.t.o).
27 | P a g e
WORKSHEET END OF SEMINAR EVALUATION
Type of seminar: ___________________ Place/Country: _____________________ Dates: from: ___ / ___ to: ___ / ___ / _____
© ILO-SIYB Worksheet End of TOT Seminar 2003
Question Rated mark Respondents Group mark
Score Analysis
1 3 14
42
2 2 4
2.88
1
2 3 9 27
2 7 14
2.56
1
3 3
11 33
2 2
5 10
2.67
1 1
4 3 13 39
2 3 6
2.81
1
5 3 14 42
2 2 4 2.88
1
6 3 10 30
2 6 12 2.63
1
7 3 10 30
2 6 12 2.63
1
8 3 13 39
2 3 6 2.81
1
9 3 10 30
2 6 12 2.63
1
Total mark: 24.5
General level of appreciation of the
seminar:
Total mark
----------------------------- = 2.7
Number of questions *
28 | P a g e
SYCB TOT- NAMIBIA
PRE-TEST
1. What information should a good business idea cover?
a) -----------------------------------------
b) ------------------------------------------
c) -------------------------------------------
d) ------------------------------------------ (4)
2. Outline the components of a Basic Business Plan?
a) -------------------------------------- f)-------------------------------------
b) -------------------------------------- g)-------------------------------------
c) ------------------------------------- h)-------------------------------------
d) ------------------------------------- i)--------------------------------------
e) --------------------------------------- j)-------------------------------------- (10)
3. List ten (10) traits of a successful entrepreneur. (10)
4. What is contained in a marketing mix? (5)
5. What are basic categories of costs in a business? (4)
6. What is intellectual property? (3)
7. What should be your focus during market research? (3)
8. What kinds of records should a small business keep? (7)
9. Give any two financial statements common in small business (2)
10. What are the two important components of financial planning in small businesses (2)
Total (50)