APPLIED PROJECTME8103 - ADVANCED HUMAN FACTORS - W-2017

RYERSON UNIVERISTY

Prepared By: Amanpreet Singh Rooprai

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INTRODUCTION

Ergonomics• Work Physiology• Biomechanics• Workstation Design

Human Factors • Experimental Physiology• Human Performance• System Design

Roots:

Due to the introduction of computers into the workplace, human factors and ergonomics are coming closer

Development over the last 50 years: Military Ergonomics

(1950s)Industrial Ergonomics

(1960s)

Consumer Product Ergonomics

(1970s)

Human Computer Ergonomics

(1980s)

Cognitive & Organization Ergonomics

(1990s)

Internet (2000s)

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INTRODUCTION

Common Goals• Safety• Operator Satisfaction• Productivity

Ergonomics is rarely a GOAL:

Ergonomics is a design methodology that is used to arrive at safety, productivity, and satisfaction

This discipline promotes a holistic, human-centred approach, that considers physical, cognitive, social, organizational, environmental and other design-

relevant factors.

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APPLIED PROJECT - OBJECT ITEM #1Area: Work Design and Anthropometrics Brampton YMCA:

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• Family-Friendly Centre • Health and Fitness Services• Child Care • Camps • Community-Building Programs

Membership Desk: • Focal Point • Poorly Designed• Least Ergonomic• Could be a Health Issue Factor

APPLIED PROJECT - OBJECT ITEM #1Area: Work Design and Anthropometrics [contd.]

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B. YMCA Membership Desk Registration

ServicesEmploys Two

– StaffIndividuals

Focal Point

Emergency Services & Procedures

4-8 Hours of Working Shift

Support, Update and Integrate

APPLIED PROJECT - OBJECT ITEM #1Area: Work Design and Anthropometrics [contd.]

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B. YMCA Membership Desk: Problem and Flaws

A = 112 cm

The Problem: • Height of the Desk • 112cm (44inches/3.67feet)• Why is it a problem?

Flaw Reason #1: • Sitting or Standing-Sitting?• 92cm vs 112cm

APPLIED PROJECT - OBJECT ITEM #1Area: Work Design and Anthropometrics [contd.]

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B. YMCA Membership Desk: Problem and Flaws

Flaw Reason #2: • Sitting Height = 95cm • Sitting = Popliteal (Height) • Ineffective Foot-Rest• Dangling Legs

B = 95cm

APPLIED PROJECT - OBJECT ITEM #1Area: Work Design and Anthropometrics [contd.]

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B. YMCA Membership Desk: Problem and Flaws

Flaw Reason #3: • Why is sitting height is Too High?• Compressed Thighs• Arms support• Leaning on • Inhibits Movements • Joint Pains • Absence of Floor-Foot Contact

APPLIED PROJECT - OBJECT ITEM #1Area: Work Design and Anthropometrics [contd.]

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B. YMCA Membership Desk: The Solution

Flaw Reason #4: Unnoticed Area

Flaw Reason #5:Lack of Accessibility

Flaw Reason #6:Poor Interaction

APPLIED PROJECT - OBJECT ITEM #1Area: Work Design and Anthropometrics [contd.]

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Recommendations Design Change

Flaw #1 Sitting or Standing

Sitting

Flaw #2Sitting Height

Flaw #3Unnoticed

Area

Flaw #4 Accessibility

Flaw #5 Interaction

APPLIED PROJECT - OBJECT ITEM #1Area: Work Design and Anthropometrics [contd.]

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B. YMCA Membership Desk: Recommendations The Solution - New Design

APPLIED PROJECT - OBJECT ITEM #1Area: Work Design and Anthropometrics [contd.]

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B. YMCA Membership Desk: The Solution Advantage Reason #1: • Sitting or Standing-Sitting?• Sitting • Elbow Height• 50th Percentile Male

A = 112 cm A’ = 72 cm

APPLIED PROJECT - OBJECT ITEM #1Area: Work Design and Anthropometrics [contd.]

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B. YMCA Membership Desk: The Solution Advantage Reason #2: • Reduced Sitting Height • From 95cm to 43cm• 50th Percentile Male • Adjustable Chair • Floor-Foot Contact

APPLIED PROJECT - OBJECT ITEM #1Area: Work Design and Anthropometrics [contd.]

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B. YMCA Membership Desk: The Solution

Advantage Reason #3: Benefits of Ergonomic Sitting - No Joint Pains & Movement Limitations - Prevention of Falling or Tripping - Floor-Foot Contact

Advantage Reason #4: Unnoticed Area can be Covered

Advantage Reason #5: Accessible

APPLIED PROJECT - OBJECT ITEM #1Area: Work Design and Anthropometrics [contd.]

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B. YMCA Membership Desk: The SolutionAdvantage Reason #6: • Strong Interaction • Eye-Contact• Screen Embedded Desk

APPLIED PROJECT - OBJECT ITEM #1Area: Work Design and Anthropometrics [contd.]

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B. YMCA Membership Desk: Further Improvement & Conclusion

More Accessibility

ChoiceLED Display

EMERGENCY SIGN LABELS

THE DOOR HANDLE

THE LAYOUT

APPLIED PROJECT - OBJECT ITEM #2Area: Design of Controls, Displays & Symbols

PUSH OR TOUCH

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APPLIED PROJECT - OBJECT ITEM #2Area: Design of Controls, Displays & Symbols

PUSH OR TOUCH: Not Synonyms

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Brampton Transit Buses• Requesting a Stop • Yellow Strip

Design Flaw• Coding by Labeling• Coding by Mode of Operation• False Sign

Correction• Replace Touch by Push

APPLIED PROJECT - OBJECT ITEM #2Area: Design of Controls, Displays & Symbols

EMERGENCY SIGN LABELS

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Brampton Transit Buses• Red Emergency Exit Sign

Go Transit Buses• Green Emergency Exit Sign• Black & White Exit Sign

Confusion• Red or Green

Go Trains• Green Emergency Exit Sign

APPLIED PROJECT - OBJECT ITEM #2Area: Design of Controls, Displays & Symbols

THE DOOR HANDLE: PULL OR PUSH

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Design Flaw• Control-Response Compatibility • Affordance

Correction: Replace Push Handle with a Disk or Plate

APPLIED PROJECT - OBJECT ITEM #2Area: Design of Controls, Displays & Symbols

THE LAYOUT: FIND ME?

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Transport Truck• Air Horn vs City Horn• Regulations

Design Flaw• The layout • Position• Mix-up

Correction• Distinct Position

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“Safety is a Cheap and Effective Insurance Policy”

“Thank You”