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HQ Operations Town Hall

Jay M. HennExecutive Director, HQ Operations

November 3, 2011

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Agenda Welcome—Jay Henn, Executive Director, HQ

Operations David Noble, NASA HQ CFCNCA Campaign Manager David Redman, Director, Facilities and Administrative

Services Division Donna Burgess, Deputy Director, Human Resources

Management Division Kelly Carter, HQ CIO, Information Technology and

Communications Division Questions

Combined Federal Campaign of the National Capital Area (CFCNCA)

David NobleHQ CFCNCA Campaign Manager

HQ Facilities & Administrative Services DivisionDavid RedmanDirector

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SWING SPACE UPDATE Swing space located at 1201 and 1225 I Street,

NW Occupancy on the 3rd and 4th floor of 1201 and 12th

floor of 1225 Construction complete

Working through punch list IT equipment ordered IT service order in process Shuttle service will be provided between

1201/1225 and NASA HQ Metro access and parking

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Building Update Design Intent Drawings (DID) for HQ building reviewed

and returned Construction Drawings for 5th and 9th floors reviewed

and returned General Contractor selected by Piedmont Biweekly meetings with Piedmont, their contractor team,

GSA, and NASA HQ continue Review schedule and deliverables Ensure code compliance

Web Site: http://fasd.hq.nasa.gov/bldg_renovate.html

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Building Renovation

Work to be done at landlords expense: Replace HVAC system with a variable air volume

(VAV) system Replace boilers for hot water supply Repairs to garage floor Blast proof film on windows Renovate Restrooms New more efficient lighting

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Building RenovationWork to be done at NASA expense:

Renovate fitness center and locker rooms Renovate health unit Galleys on each floor Upgrade AV and renovate MICs and PRC Renovate Training rooms Upgrade AV in Auditorium New modular glass walls on office fronts Upgrade IT cable plant to CAT 6 cable

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Typical Floor Layout

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Elevator Lobby

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Restacking Plan Restack building in a 10-phase approach

Each phase will take approximately 17.5 weeks

Vacate the 5th floor Move population equivalent to the 5th floor to the Off-Site swing

space Off-Site swing space provided at building owner’s expense

Renovate 5th Floor and use as internal swing space Move population to permanent floor

Try to move population just once

Return swing space personnel to HQ (approx. 2015)

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Schedule Open House of FASD Space-May 11, 2011 Renovate external Swing Space-Jul 2011 Move to Swing Space-Oct 2011 ~ Jan 2012 Renovate 5th floor-Dec 2011 TBD Move 9th floor to 5th floor-Feb 2012 TBD Return 9th floor to 9th floor-May 2012 TBD Complete renovation-Apr 2015

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Communications Plan Town Halls for All Personnel

Status reports Targeted Town Halls for occupants of floor

being renovated Two weeks prior to moving to the 5th floor Two weeks prior to leaving the 5th floor

NASA Inc. Heads Up notes Web Site:

http://fasd.hq.nasa.gov/bldg_renovate.html

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By 2015 we will have the best physical environment for our workforce.

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Back Up Slides

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Swing Space Location

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Design Advantages HVAC wall units will be used properly and help

balance the building HVAC system Reduced “hot” and “cold” spots Improved air circulation/quality Increased natural lighting has been proven to

increase productivity Reduce overall energy usage

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LEED Certification Piedmont is required to achieve Leadership in

Energy & Environmental Design (LEED) Certification

Construction Interiors Goal is Silver

Requires a partnership between landlord and NASA

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LEED Certification NASA can receive LEED points toward

certification through the following actions: Reuse at least 30% of existing furniture Provide a thermally comfortable environment that supports the

productivity and well-being of tenant space occupants Achieve increasing levels of energy conservation for HVAC

beyond the prerequisite standard to reduce environmental impacts associated with excessive energy use

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External Swing Space Occupants Office of Strategic Infrastructure Office of the Chief Health and Medical Officer Office of the Chief Information Officer Office of Safety and Mission Assurance (Partial ) Chief Engineer (Partial) Office of Communications (Partial)

Human Resources Management DivisionDonna BurgessDeputy Director

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2011 Employee Viewpoint Survey

Here’s What We Know:• Survey was administered to 100% of HQs employees (including NSSC and OIG) • 50.4% response rate (819 employees);• Two areas of strength are:

– When needed I am willing to put in the extra effort to get a job done (98% positive response); and

– I am constantly looking for ways to do my job better (92% positive response).• Two areas of challenge are:

– Pay raises depend on how well employees perform their job (36% negative response); and– In my work unit, steps are taken to deal with a poor performer who cannot or will not

improve (34% negative response). Best Places to Work Rankings will be released mid November

Here’s What’s Next:• We have work to do!

– Share data to HQ organizations before end of November– Determine the right HQ-wide approach– Communicate! Communicate! Communicate!

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Headquarters Buyout

OPM approved the Headquarters Voluntary Early Retirement Authority (VERA) and Voluntary Separation Incentive Payment Authority (VSIP) for FY2012 and 2013

Limited SES/ST/SL and GS positions

Briefings:November 8 and 16, 11:30 am – 12:30 pm in VITS Room CD61

Application period November 7 through 18

Off roles by December 31, 2011

Communication and Application via the HR Portal: https://hr.nasa.gov

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Diversity and Inclusion Awareness

WHEN: Thursday, November 10, 2011 Two Sessions: 9:00 am to Noon and 1:00 pm to 4:00 pm

WHERE: Room 3P44/3P50

CONTACT: Adib Sabree at (202) 358-0922 HQ HRMD, Employee and Organizational Excellence

Branch

WHO: All civil servant managers, supervisors, leaders, and

employees

Information Technology & Communications DivisionKelly CarterHQ CIO

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End User Services Update• ACES contract awarded to Hewlett Packard Enterprise Services (HP ES)

– Agency-wide follow-on to the ODIN contract• HP ES assumed management of all ODIN equipment on November 1st

• Headquarters is expected to deploy a small number of new laptops and desktops in November and December– General deployment is expected to begin in January 2012– Refresh of computer seats will take place during the first 2-3 years

• Oldest machines will be refreshed first– Network printers and multi-function devices will be replaced by April 2012– Mobile devices will be replaced according to previous ODIN refresh schedule– ITCD is working with each organization’s IT Point of Contact to coordinate the

ordering and deployment of the new seats

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Enterprise Service Desk Update• NASA Shared Service Center (NSSC) established a single service capability for all I3P

support contracts, beginning November 1st, including: 24X7 Help Desk A Self-help Web site www.esd.nasa.gov An Ordering System for I3P Services Access to all I3P Services including the ACES Product Catalog (APC)

Headquarters users will continue to call the same number for IT support: 358-HELP (x4357), Press 1 for computer services

Toll free 1-888-677-2123 Will connect to the ESD

• Process for obtaining support will be similar, but tickets and surveys may look different• Self-help (Tier 0) website is available to handle most of the routine IT support questions

and issues www.esd.nasa.gov Users are encouraged to try this first

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ITCD Points of Contact• I3P Center Integration Lead

– Elaine Bowman: elaine.bowman@nasa.gov• End User Services Subject Matter Expert (SME)

– Joe Lanasa: joseph.m.lanasa@nasa.gov• Enterprise Service Desk SME

– Tuesday Dodson: tuesday.c.dodson@nasa.gov• Communications SME

– Mary Shouse: mary.shouse@nasa.gov

Please visit our website for more information: http://itcd.hq.nasa.gov/ACES_transition.html

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Questions and Answers