how we delivered workplace transformation

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Great in theory, but it couldn’t possibly work for us because we are different… __________________________________________________________________________________________ How we delivered Workplace Transformation David Fletcher Head of Corporate Landlord

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David Fletcher, Head of Corporate Landlord, Birmingham City Council

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Page 1: How We Delivered Workplace Transformation

Great in theory, but it couldn’t possibly work for us because we are different…

__________________________________________________________________________________________

How we delivered Workplace Transformation

David FletcherHead of Corporate Landlord

Page 2: How We Delivered Workplace Transformation

ThenThen Now

Page 3: How We Delivered Workplace Transformation

Now

Now

Page 4: How We Delivered Workplace Transformation

How have we changed?

Then Now

Page 5: How We Delivered Workplace Transformation

Shaping your strategic vision

Setting the financials

Governance and programme management

Turning your vision into a reality

Engaging and managing your stakeholders

Measuring your success

Adapting to change

What worked for us can work for you

Page 6: How We Delivered Workplace Transformation

Buy in

Buy in

Buy in

Executive aspirations

Strategy / Business Case

Workforce aspirations

Management aspirations

Strategy – Making it happen

Page 7: How We Delivered Workplace Transformation

Continuous change

Do not bespoke property

Optimise use of space

Manage space

Key relationships

Continually review

Understand business needs

Page 8: How We Delivered Workplace Transformation

Workplace Transformat

ion

The moving parts

Page 9: How We Delivered Workplace Transformation

Before AfterBuildings 55 buildings 7/8 buildings designed and

built / refurbished to a common standard

Estate (sq ft) 1,000,000 sq ft 650,000 sq ftAnnual Running Costs

£18.9M £12.1M

Running Costs/Workstation

£1,795 £1,620

Energy ConsumptionKW/H/M2

n/a 165

Agility 0% (over 10 desks for 10 employees)

Agility ratios of 30% (seven desks for 10 people)

£100m net cashable benefits to protect jobs and reinvest in core services

Why did we bother?

Page 10: How We Delivered Workplace Transformation

You can overcome challenges and barriers

Organisational changes

Decision makers

Buy in

Cultural change

Changing requirements

Bespoke requirements

Page 11: How We Delivered Workplace Transformation

What our occupiers say

Page 12: How We Delivered Workplace Transformation

Your challenge… “Am I bovvered?”