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Leadership Business Consulting www.leadership-bc.com1 References
MANAGEMENT CONSULTING
BUSINESS TECHNOLOGY
ACADEMY OF EXECUTIVES
INNOVATIVE
TRANSFORMATION
DELIVERED
Bridging innovation and knowledge between
Silicon Valley, Europe and Southern Africa
Corporate Presentation
Johannesburg • Lisbon • Luanda • Madrid • Maputo • Porto • Praia • San Francisco • São Paulo
Leadership Business Consulting www.leadership-bc.com
Company Presentation
2
Our MissionWith 15years of Experience
and Skills
Thought Leaders
Best Place to work for
Leadership Portal
Global Strategic Innovation
Best Leader Awards
Leadership Agenda
Impact on Society
Management Consulting
Business Technology
Academy for Executives
Top places year after year
In 2012, Best Company to Work in Portugal: in Consulting Activity and in Scientific Activity, Technologies and Services and 5th National (Best Companies to Work for)
Support leaders to achieve their goals
Enhance the competitiveness of business
Increase the effectiveness of Public Administration
Get sustainable results
IMPACT
Visible and Lasting
Leadership Business Consulting www.leadership-bc.com
Company Presentation
3
8Countries
850+Projects
Alumni
Prestigious
High Customer Satisfaction
• South Africa, Angola, Brazil,Cape Verde, Spain, USA, Mozambique, Portugal
• Silicon Valley InnovationCenter
Cumulative value of services provided in excess of 60 mllion euros in 18 Economic Sectors
• Certifications: ISO9001, SGIDI, DGERT, PME Líder, ITMark
A Consulting School
Countless companies bet on our people
Quality recognised by the market
Quality asessment autited by Lloyd’s Register of London
5,1 in 6points
Customer Evaluation
Industry: Google, EDP, Galp,Sonae, Microsoft, GeneralMotors, Santander Bank,Celgene, Cetelem, Chronopost,Nokia Siemens, Movicel,Nestlé
Consulting: KPMG, Deloitte,PwC, Capgemini, Novabase,EY, Roland Berger, Everis,Accenture
INNOVATIVE
TRANSFORMATION
DELIVERED
Leadership Business Consulting www.leadership-bc.com
Innovative Transformation Delivered
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Innovate TransformBusiness
People Technoloy
Inspire
Viability
PerformanceNeed
IMPACTVisible and Sustainable
Generate Value
Create New
Solutions
ProduceResults
Offer
Leadership Business Consulting www.leadership-bc.com
Consulting
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Business Lines
Strategy and Finance
Org. and Business Management
Operations and Perfomance
Corporate and Business Strategy
Sectorial Studies and Competitive Dynamics
Evaluation of Companies and Projects
Internationalization Support
Value BasedManagement
MarketingAnd Sales
Corporate Governance
Organizational Design and Transformation
Post-Merger Integration
Strategic Implementation and Interim Management
Organizational Culture and Positive Organization
Change Management
Productivity and Operational Effeciency
Enterprise Cost Reduction
Business Process Reengineering
Project Management
Perfomance Management
Strategic Sourcing and Supply Management
Sustainability and Innovative Quality
Strategic Marketing
Pricing and Strategies for Increasing Revenue
Product and Sales Channel Management
Customer Management and CRM
Sales Force Networking
Innovation and Business
ProcurementEconomic
Development
Transformation, Digital and
eGovernment
Business Analytics
Customer Experience
Digital Marketing
SMART Digital Transformation
4.0 Industry and IOT
Electronic Governance
ICT in Education
Diagnosis of Innovation
Strategy and Innovation Management
Culture of Innovation
Tools and Innovation Platforms
Champions of Innovation
Value Creation Forums
Start up Challenge
Incubation of Start Ups in Sillicon Valley
Offer
Leadership Business Consulting www.leadership-bc.com
Technology
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Business Lines
IT Strategy Business Analytics
Strategy Planning for Information Systems
Business ArchitecturesDefinition
Definition of IT Governance Models
Maturity Assessment of Information Systems
Management and Monitoring of IT / PMO Initiatives
Monitoring of Strategyand Operational Plans
Business Perfomance Monitoring
Data Consolidation
Data Quality Improvement
Automation and Management of Business Processes
Process Monitoring and Optimization
Governance Process
Vertical Solutions
Client Management
Sales Force Automation
Mobility of Sales Teams
Campaign Management
Customer Service and Support
Support Teams Mobility
Multichannel Contact Management
Definition of Web Presence Strategy
Institutonal Portals
Internal and ExternalCorporate Portals
Collaboraton Support Tools
Dematerialization and Document Archive
Digital Communication
BPMBusiness Process
Management
CRMCustomer Relationship
Management
Digital & ECM
Enterprise Content Management
Offer
Leadership Business Consulting www.leadership-bc.com
Academy
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Business Lines
Academies Training E-Knowledge
Assessments
Training Academies
Training Management Systems and Plans
Skills Development Plans
Custom Training
Inter-Company Training
Coaching
Immersion Programs
Value Creation Forums
Interactive Guides
E-learning
Webinars
Microlearning
Gamification
What defines us
Impact: Training focused on Results and on client activity
Operational Training: applied to daily operations
Excellence in Execution: Based on “Real Experiece” of management consulting
Competence Center, Knowledge and Innovation generators
Commitment: Passion for Talent
Offer
Leadership Business Consulting www.leadership-bc.com
Implementation
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Transversal to the Business Lines
PMOInterim
Management and Outsourcing
Specialized Projects
PMO - Project Management Office
PPMO – Portfolio Performance & Monitoring Office
Project Mnagement
Establishment of PMO Structure
Implementation of Monitoring Tools
Application of the bestclass and best fit concept
Coaching
Specialized Support
Outsourcing
Software Development
Purchasing and Procurement
Shared Services Management
Help Desk
Digital Content
Corporate Events
Customized Solutions
What makes us different
KPI Oriented
Knowledge Sharing
Focus on our Client’s Clients
Client Autonomy
Offer
Leadership Business Consulting www.leadership-bc.com
Alumni – The Quality of our people
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The following companies bet on our people:
Industry Consulting
We recruit the best students from the best colleges and industry leaders, who we professionally develop in terms of the world’s best
practices. The quality of our people is proven by clients renewing contracts, by reputed companies and by competitors who drink from
the top school of consultants in which Leadership Business Consulting has become.
References
Leadership Business Consulting www.leadership-bc.com10 References
Listen, learn and understand each client, respecting their culture, putting ourselves in their shoes
Ensure added and sustainable value in all interactions with customers, from the simplest to the most complex
Focus on sharing knowledge and long term relationships with clients and partners, cultivating and environment of individual respect
To promote an internal meritocracy based on values of excellence and strict professional codes, in order to attract, develop and retain exceptional professionals to better serve the client
Leadership Culture
Markets – One Firm Concept
Maputo
Johannesburg
Luanda
Lisbon
MadridPorto
PraiaSan Francisco
Sao Paulo
In this context each project team consists of a cohesive group of consultants whose obective is to:
“Offer the best in every interaction with each client, recognizing their individuality, in order to achieve their goals”.
Leadership Business Consulting www.leadership-bc.com
Markets
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Our Clients
Portugal
References
Leadership Business Consulting www.leadership-bc.com
Markets
12
Governo de Cabo Verde
Ministério do Turismo, Indústria e Energia
Instituto Nacionalda Previdência Social
de Cabo Verde
Direcção Geral do Património e
Contratação Pública
Ayuntamiento de
Majadahonda
Our Clients
Cape Verde Spain
Ministério das Infraestruturas e
Economia Marítima
Gabinete do Primeiro Ministro
References
Leadership Business Consulting www.leadership-bc.com
Markets
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Ministério das Telecomunicaçõese Tecnologias de Informação
Ministério dasFinanças
Ministério da Ciência e
Tecnologia
Ministério dasFinanças
Ministério das Finanças
Ministério dasFinanças
Ministério dos Transportes Ministério dos Transportes
Ministério da Administração do
Território
Ministério Hotelariae Turismo
Angola
Our Clients
Ministério doEnsino Superior
Ministério daEducação
Ministério do Interior
Ministério dos Transportes
Ministério da Indústria
Ministério das Pescas
Holding s
References
Leadership Business Consulting www.leadership-bc.com
Markets
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South Africa / Mozambique
Our Clients
REPÚBLICA DE MOÇAMBIQUE
TRIBUNAL ADMINISTRATIVO
REPÚBLICA DE MOÇAMBIQUE
TRIBUNAL SUPREMO
DANIDA
REPÚBLICA DE MOÇAMBIQUE
MINISTÉRIO DA FUNÇÃO PÚBLICA
REPÚBLICA DE MOÇAMBIQUE
MINISTÉRIO DA EDUCAÇÃO
REPÚBLICA DE MOÇAMBIQUE
MINISTÉRIO DA PLANIFICAÇÃO E
DESENVOLVIMENTO
REPÚBLICA DE MOÇAMBIQUE
MINISTÉRIO DA AGRICULTURA
PRESTIGELINEN & GIFTS
REPÚBLICA DE MOÇAMBIQUE
COFRE DOS TRIBUNAIS
REPÚBLICA DE MOÇAMBIQUE
DIRECÇÃO NACIONAL DE ÀGUAS
References
Leadership Business Consulting www.leadership-bc.com
Markets
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USA/Brazil
Our Clients
NAÇÕES UNIDAS
References
Leadership Business Consulting www.leadership-bc.com
Business Sectors
Health Care Real Estate Media and Communications High-Tech International Organizations ProcessIndustries
Energy Sector Water and Environment Transportation Agriculture Consumption and Retail Services
Public Enterprises
Central Administration,
Government and Public Bodies
Public Management Tourism and Recreation
Financial Services Cooperative and Associative
Sector
20 References
Leadership Business Consulting www.leadership-bc.com
Business Sectors
Our Clients
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Health Care Instituto São João de Deus
Real Estate
Media and Communications
Telingest
References
Leadership Business Consulting www.leadership-bc.com
Business Sectors
Our Clients
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High-Tech
International Organizations
ProcessIndustries
Telingest
DANIDA
References
Leadership Business Consulting www.leadership-bc.com
Business Sectors
Our Clients
19
Energy Sector
Water and Environment
Transportation
Ministério dos Transportes
References
Leadership Business Consulting www.leadership-bc.com
Business Sectors
Our Clients
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Agriculture
Consumption and Retail Services
Public Enterprises
UNACOBIUnião das Adegas
Cooperativas
da Beira Interior
References
Leadership Business Consulting www.leadership-bc.com
Business SectorsOur Clients
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Tourism and Recreation
Financial Services
Cooperative and Associative Sector
Ministério Hotelariae Turismo
Ministério do Turismo, Indústria e Energia
UNACOBIUnião das Adegas
Cooperativas
da Beira Interior
Instituto São João de Deus
Adega Cooperativa de Beira Serra
Adega Cooperativa da Covilhã
Adega Cooperativado Fundão
Adega Cooperativa de Pinhel
References
Leadership Business Consulting www.leadership-bc.com
Business Sectors
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Central Administration, Government and
Public Bodies
Ministério dasFinanças de Angola
Ministério da Ciência e Tecnologia
de Angola
P R E S I D Ê N C I A D O C O N S E L H O D E M I N I S T R O S
Unidade de Missão Inovação e Conhecimento
Governo de Cabo Verde
Ministério dasFinanças
Ministério das Telecomunicaçõese Tecnologias de Informação de
Angola
Instituto Nacionalda Previdência Social
de Cabo Verde
Direcção Geral do Património e Contratação
Pública de Cabo Verde
Unidade Coordenadora da
Reforma do Estado de Cabo Verde
Ministério da Economia de Cabo Verde
Ministério dasFinanças
Ministério dos Transportes
Ministério da Educação
Ministério dasFinanças
Ministério dos Transportes
Ministério dasFinanças
Ministério das Pescas
Ministério dasFinanças
Ministério das Relações
Exteriores
Ministério dasFinanças
Ministério das Finanças
Ministério dasFinançasMinistério da
Indústria
Ministério do TerritórioMinistério dasFinanças
Ministério do InteriorMinistério dasFinanças
Ministério dasFinanças
Ministério Hotelariae Turismo
References
Our Clients
Leadership Business Consulting www.leadership-bc.com
Business SectorsOur Clients
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Local Authorities
Câmara Municipal de Aljustrel
Câmara Municipal de Castro Verde
Câmara Municipal de Cuba
Câmara Municipal de
Mértola
Câmara Municipal deFerreira do Alentejo
Câmara Municipal de
Moura
Câmara Municipal da Vidigueira
Câmara Municipal de
Palmela
Câmara Municipal de
Serpa
Câmara Municipal de
Vila do Nordeste
Câmara Municipalda Ribeira Grande
Câmara Municipalde Ourém
Câmara Municipalda Horta
Câmara Municipal de Tavira
Câmara Municipal do CadavalCâmara Municipal de Elvas
Câmara Municipal de Grândola
Câmara Municipal de Santiago do Cacém
Câmara Municipal de Odemira
Câmara Municipal de Alcácer do Sal
Câmara Municipalde Almodôvar
Câmara Municipal de BarrancosCâmara Municipaldo Alvito
Câmara Municipal de Beja Câmara Municipal de Ourique
Ayuntamiento de
Majadahonda
References
Leadership Business Consulting www.leadership-bc.com
Driving Values
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Transpaarent project design and management practices
Long Term Relationships
Sharing knowledge with the Client
A culture of respect, meritocracy and excellence
The client comes first
Each customer is unique and special
Customized solutions
Proximity with the clients’ team
Maximazation of client learning
Transparency and client loyalty
CLIENT FOCUS
INTEGRITY
Thought leaders
Creative and pragmatic
Best students at top Universities
Specialists “Best in Class”
Proven methodologies
Excellence in Project Management
COMPETENCE
High Quality Standards
The best proposal for each project
Creating a lasting impact
Social Responsibility
Economic and Social Development
Trusted Advisor to our Clients
COMMITMENT
Guarantee of Reliability
Differentiators
Leadership Business Consulting www.leadership-bc.com
Result- Focused Solutions
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Value Creation
LeadershipLeadership culture,
based on the vision of the future
CreativityPragmatic and
creative approach to archieve distinctive
capital gains
CustomizationPersonalized services in a broad portfolio of
skills
ImplementationFocus on the
implementation and maximization of
results
Integrated VisionIntergrated vision of business activities
Global KnowledgeNetwork based on the
“best in class” and “best fit”
ImpactIdeas with impact,
innovative solutions and reliable proposals
SharingKnowledge sharing,
lasting and sustainable
relationships built on trust
Differentiators
Leadership Business Consulting www.leadership-bc.com26
A Reputed Centre of Competence
Innovation • Results • Certification
We produce the Leadership Portal
www.portaldalideranca.pt/
The Best Leader Awards annually distinguishes leaders who inspire society: www.bestleaderawards.com
The Global Strategic Innovationprogram, with several US partners,has already involved more than 300executives and incubated more than50 technology start ups in SiliconValley
www.globalstrategicinnovation.com/
Leadership Agenda Magazine
with case studies, methodologies
and proven approaches through
pragmatic impact on customers
www.leadership-agenda.com
Basic Consulting Skills
Differentiators