how to minimize time spent on searching information in your workplace

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This workshop exposes participants to different ways of designing and utilising a taxonomy to enhance their job efficiency, as well as to impart key folder structure design principles for a usable, maintainable and effective taxonomy. Participants can also learn the approach to taxonomy development that takes into account the needs of different stakeholders to ensure maximum adoption and the importance of taxonomy as a living system with the support of an active governance and evaluation process. Researchers Business Consultants Project Officers Document and Information Managers Academics, Teachers and Students Training and Development Consultants Knowledge Champions Information and Knowledge Management Professionals In an earlier study, International Data Corporation (IDC) research has stated that worker spent an average of 9.5 hrs every week looking for information in in the workplace. Why do people take such a long time to locate the necessary information? It is probably due to the lack of a structured taxonomy a scheme for proper classification of information. A good taxonomy scheme reflects real life usage of an information and classification system. Taxonomy also involves the identification of meta-data, i.e. descriptors for stored data/information which is commonly understood by people in the workplace. A well- structured taxonomy can facilitate people to search for the necessary information and minimize the chance of mis-placing information, hence improving job efficiency in the workplace. Definition of taxonomy and identification of different taxonomy forms Taxonomy design principles Taxonomy building process Design Game : understanding the factors to be considered when developing taxonomies Taxonomy testing techniques Taxonomy maintenance and governance model 2:30pm 5:30pm, 30 June 2014, The Hong Kong Polytechnic University

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This workshop exposes participants to different ways of designing and utilising a taxonomy to enhance their job efficiency, as well as to impart key folder structure design principles for a usable, maintainable and effective taxonomy. Participants can also learn the approach to taxonomy development that takes into account the needs of different stakeholders to ensure maximum adoption and the importance of taxonomy as a living system with the support of an active governance and evaluation process.

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Page 1: How to minimize time spent on searching information in your workplace

This workshop exposes participants to different ways of designing and utilising a taxonomy to enhance their job efficiency, as well as to impart key folder structure design principles for a usable, maintainable and effective taxonomy. Participants can also learn the approach to taxonomy development that takes into account the needs of different stakeholders to ensure maximum adoption and the importance of taxonomy as a living system with the support of an active governance and evaluation process.

• Researchers • Business Consultants • Project Officers • Document and Information Managers

• Academics, Teachers and Students • Training and Development Consultants • Knowledge Champions • Information and Knowledge Management

Professionals

In an earlier study, International Data Corporation (IDC) research has stated that worker spent an average of 9.5 hrs every week looking for information in in the workplace. Why do people take such a long time to locate the necessary information? It is probably due to the lack of a structured taxonomy – a scheme for proper classification of information. A good taxonomy scheme reflects real life usage of an information and classification system. Taxonomy also involves the identification of meta-data, i.e. descriptors for stored data/information which is commonly understood by people in the workplace. A well-structured taxonomy can facilitate people to search for the necessary information and minimize the chance of mis-placing information, hence improving job efficiency in the workplace.

• Definition of taxonomy and identification of different taxonomy forms • Taxonomy design principles • Taxonomy building process • Design Game : understanding the factors to be considered when developing taxonomies • Taxonomy testing techniques • Taxonomy maintenance and governance model

2:30pm – 5:30pm, 30 June 2014, The Hong Kong Polytechnic University

Page 2: How to minimize time spent on searching information in your workplace

Ms Nicole Sy works as a Knowledge Management Specialist. She provides knowledge management related consultancy services to clients such as CLP Power Ltd., Dragon Air, Leo Paper Ltd., Child Assessment Services of Health Department of the HKSAR Government, Housing Department of the HKSAR Government. In addition, she has been involved in various knowledge management projects and corporate knowledge management training in many prestigious companies in Hong Kong. Ms Sy is also the Program Leader for the Certified Knowledge Professional (CKP). Her knowledge management specializations are: information and knowledge audits, methods to manage and measure knowledge management performance, developing and implementing knowledge management strategies/knowledge management system, knowledge management process development and the design/implementation of knowledge management tools. Ms Sy has obtained the Bachelor (Hons) in Commerce and MSc in Information System qualifications. Prior to joining the KMIRC, she worked as Marketing Manager in various industrial sectors, covering retailing (Li & Fung Retail Group), manufacturing (Universe Holdings Ltd) and telecommunications (PCCW Ltd).

Ms Nicole Sy, Knowledge Management Specialist, Knowledge Management and Innovation Research Centre The Hong Kong Polytechnic University

Enquiries: Miss Autumn Lin (Tel: 3400 3158, Email: [email protected])

Please register online on KMIRC website http://kmirc.ise.polyu.edu.hk/events.htm and send a crossed cheque made payable to “The Hong Kong Polytechnic University” in HK dollar to: Miss Autumn Lin Knowledge Management and Innovation Research Centre, Department of Industrial and Systems Engineering , The Hong Kong Polytechnic University, Hung Hom, Kowloon

Regular Fee: HK$700 KMIRC member: HK$560 *Registration fee covers handout and refreshment **Medium of Instruction: Cantonese