how to effectively communicate as a retail sales rep?
DESCRIPTION
Retail industry is one of the booming sectors in India. Learn how to communicate effectively as a retail sales representative in this presentation.TRANSCRIPT
Congratulations on your first retail job:
How will you impress your customers?
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Major Parts of Retails Sales
Communication
1. Greeting on arrival
Be cheerful Always compliment
“Good Morning and welcome to Wal-Mart.”
“Welcome to Reliance, That’s a nice hat which you are wearing.”
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2. Greeting on the floor
Be proactive
“Hello, I see that you are unsure about your choices, do
you need any assistance?”
“May I help you?”
Major Parts of Retails Sales
Communication
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Major Parts of Retails Sales
Communication
3. Product explanationExplain in fluent English
Explain the product details, benefits and features.
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Major Parts of Retails Sales
Communication
4. Product Demo
Refine your English presentation skills Entertain Queries
“We are proud to present before you the Xbox 360.”
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Major Parts of Retails Sales
Communication
5. Ushering OutUse courteous parting words
“Thank you for visiting the Reliance Store, hope you enjoy our products.”
“Thank you for visiting, have a great evening.”www.eagetutor.com
The above 5 points will help you to be an effective communicator as a retail sales representative.
Incorporate it along with your English speaking skillsin your daily work routine and see your sales
skyrocket. For further improvements, you can also take the help of Online English classes.
Be a fluent English speaker by registering with eAgeTutor today!!!
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Conclusion:
