how to communicate effectively? people styles at work!
TRANSCRIPT
How to communicate effectively?
Bert DebaeckeGille Sebrechts
7 March 2017
People styles @ work
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Goal
Effective communication is crucially important in most aspects of our lives
Real
ity
Personal style
Situational styleBu
t…
Due to style or situation effective communication is often hindered
Example conversations.
The people styles framework is a quick tool to assess a personal style
Tell oriented
Ask oriented
German style
Italian style
AnalyticalThought-person
DriverAction-person
AmiablePeople-person
ExpressiveFront-person
The people styles framework is a quick tool to assess a personal style
Tell oriented
Ask oriented
German style
Italian style
25% 25%
25% 25%
Let’s revisit the previous conversations
Example conversations.
Communication exercise on personal styles
Pitch an idea in your own style.
The people styles framework is a quick tool to identify a stress situation
Analyticals avoid Drivers become autocratic
Amiables comply Expressives attack
Communication exercise: imagine you’re a consultant
You are project-lead & driver
How to handle:
• Problematic project deadline, due to sickness of team member?
• Disagreement on way forward?
• …Analytical Expressive Amiable
Concluding remark: is this manipulation / stereotyping?
It is a way towards effective communication!
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