hospitality rules in your countries – manners of conduct which are close to business etiquette
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Get to know your Finnish hosts
Identity● Strong sense of national identity
● Finns don´t expect you to know a lot about Finland
● Finns want to know your opinion about their country
Religion● Most Finns belong to the
Evangelical-Lutheran Church
● It is difficult to observe differences between believers and everyone else
● Christening, confirmation, wedding and funeral are the most visible religious parts in Finland
● There are female priests in the Evangelical-Lutheran Church of Finland
Conversing● Finns are pretty recerved
and words are taken seriously
● Finns rarely enter into conversation with a stranger
● Finns are not good at small talk
● When you get to know each other you can talk about anything
Mobile phones● Finns use cellphones a lot
● In some places, like aeroplanes, hospitals and theatres, phones must be turned off.
Languages● Finland is a bilingual country
● A Finn´s mother tongue is either Finnish, Swedish or Saami
● English is widely spoken in Finland
Names and greeting
● When introducing themselves, Finns will say their forename followed by their surname
● Offical titles are rarely mentioned when introducing
● When greeting, Finns shake hands and make eye contact
● Kisses and hugs are not common
Eating and drinking
● Fnns have breakfast, lunch, dinner and evening meal
● Coffee is drunk all day
● Finns drink alcohol pretty much. However, for example wine is usually drunk on formal meals
● The state controls alcohol selling and consuming (Alko)
● We have four seasons
● In winter we focus more on business and school and summer is the time for holidays
● Finnish people are exact with time; being late is considered impolite
Time and seasons
Festivals● Festivals celebrated in Finland: Christmas,
independence day, May day, Shrove Tuesday, Midsummer and Easter
Summer cottages and sauna
● Most Finns have their own summer cottage where they spend time in summer
● Almost everyone has a sauna in their home and it is used a few times a week