Good Manners and Etiquette

Gohar Sokhakyan

Types of Etiquette

EtiquetteEating

Travel

Business Social

Meeting

Telephone

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What is Etiquette?

Practicing good manners

Knowing how to behave in various

situations

Knowing how to interact with people

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Eating Etiquettes:

If you are in restaurant, never blow

on your soup or food. Even if it’s

very hot!

If you're a guest at a dinner, wait

until the host takes his first bite,

then you can eat.

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Never intercept a pass. You'll just

have to ask them to pass the

basket to you!

Surprisingly, salt and pepper

should be passed together, even

if someone asks only for one.

When you are finished with your

meal, your knife and fork should be

placed on your plate diagonally. This

is a secret code to the waiter that

you’ve finished.

If you have to go to the restroom or

if you’re getting up at the end of the

meal—just put your napkin to the

left of your plate.

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Business and Telephone

Etiquette

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Whether at work, at

home, or on your mobile

phone, it is very

important that you are

fully aware of how to talk

or behave over the phone.

Answering to a Call!

A Call Opening Part

Greet warm and professionally

Explain who you are

Be enthusiastic

Be respectful

Say “Thank You” at the end of the

conversation

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What is a Business Etiquette?

Business etiquette is not just knowing

what to discuss during a business dinner

or how address to colleagues, it is a way

of presenting yourself in such manner

that you will be taken seriously.

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Business Meeting Etiquette

Host should send a planned agenda

ahead of time with clear objectives.

Be punctual. Start and stop on time.

Don’t wait for latecomers.

Allow all participants to be involved in

discussions.

Encourage challenge. This is the best

way to rise new ideas. 10

Travel Etiquette

While traveling, it is important to follow

certain rules of etiquette, which creates

favorable conditions for traveling. Good

manners, your dignity and calm attitude

to what is happening will increase the

chance to travel a lot.

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Tips on Travel Etiquette

If airplanes, trains are full

of people, don't busy a

sitting place next to you.

Use the space under the

seat in front of you.

Let people in front of you

off the plane first.

Don’t slam the hotel room

door. When you enter and

exit your room, why not

close it gently?

Keep the volume down.

Loud TVs and phone

conversations can also drive

your neighbors crazy.

Wait for the next elevator.

If you have missed one or if

it is full of people, just be

patient, wait a few minutes

for the next one to come.

Book a hotel room

beforehand.

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Basic Social Etiquette

There are certain accepted behaviors in

all social situations that we all need to

learn. With few exceptions, putting

them into practice can make a big

difference in our social life.

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Some Tips on Social Etiquette

Be on time – no one likes to wait for others who are

chronically late.

Personal space – when you see someone squirming

as you step closer back off a bit.

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Men’s manners – this one is simple: be a

gentleman. But how?

Women’s manners – you can be a lady and

still show strength.

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Etiquette rules have

been in existence

since the beginning

of socialization. It is

easy to have good

manners: mentioned

rules of proper

etiquette will help

you to become more

confident and polite.

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Used URLs

http://www.travelandleisure.com/articles/travel-

etiquette-dos-and-donts/26

http://etiquette.about.com/od/Manners/a/Social-

Etiquette-Tips.htm

http://www.businessinsider.com/business-

etiquette-you-need-to-know-2013-7?op=1

http://smallbusiness.chron.com/define-business-

etiquette-2898.html

http://xtraordinaireblog.wordpress.com/2012/06/2

5/x-mester-etiquette-dinner/

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