Herons Glen Court Reservation System Information

Welcome to the Herons Glen Court Reservation System. This system currently

supports our tennis and bocce courts. This system is available to all residents and

guests of Herons Glen Recreation District and you do not have to belong to the

tennis or bocce associations to reserve a court. However, to participate in various

league and social events you must be a member of the HGTA or HGBA association.

Information on these associations can be found on the bulletin board once you sign-

on to the Herons Glen court reservation website. This website can be found on the

internet at https://heronsglenta.tennisbookings.com

This website provided a real time look at court utilization, individual court

reservations, social events sponsored by our associations, various league

schedules, and general information about tennis and bocce here in Herons Glen.

Logging Onto the Court Reservation System:

Most people that have shown an interest in the last couple of years, have a user

account already created for them. This user account consists of a “username”

which is based on the user’s first initial and last name. The “password” is initially

setup the same as the username. For example, John Smith would have a

username of “jsmith” and an initial password of “jsmith”. It is recommended that

you do not change the username, but you should change the password from the

initial version. More on that later in this document. Note, that you will have only

one user account to access the system.

If you click the “remember me” check box on the sign-on page, the system will

remember your username and password, so you will not have to re-enter this

information each time you access the system.

After entering your username and password click the “LOG IN” box to logon to the

system.

Note, that the system has a mobile-friendly version of this site and can be accessed

by checking the “Use mobile-friendly version of this site” checkbox on the sign-on

page. Not all features are currently available on the mobile-friendly site.

If a user account has not been setup for you and you wish to enter the system as a

guest, then click on the “ENTER AS GUEST” box on the sign-on page. Note, that

you are in view-only mode with restricted privileges.

The sign-on webpage will look something like this…

Forgot Password:

If you forgot your password you can click the “Forgot?” link on the sign-on webpage

and the following pop-up box will appear.

Enter your username or email address and the system will send you an email to the

email address on file for you to reset your password. The email will look something

like this…

Your account details for heronsglenta.tennisbookings.com are provided below.

Your username is tdelache .

If you need to reset your account password please click here.

By clicking on the “click here” link in the email, the system will present you with the

following page to enter a new password:

Create An Account:

If a user account has NOT been setup for you, then click on the “Create an Account”

link on the sign-on webpage. The following pop-up window will appear, enter the

appropriate information and click OK. The system will automatically generate an

email to the Herons Glen website system admin to create a user account for you.

The admin will notify you via email when the new user account has been created.

Successful Logon to the HGRD Court Reservation System:

After you have clicked the LOGON box on the sign-on webpage, a webpage similar

to the following will appear. There are three tabs at the top of the webpage:

DAILY SCHEDULES

EVENT SIGN-UPS

BULLETIN BOARD

Daily Schedule Tab – View Court Availability/Reserving Courts

The “Daily Schedules” tab will show you court availability for any given day; see

above example. Simply click the calendar on the left to view a specific day. The

system defaults to the current date.

Below the calendar are 3 check boxes to control which courts you want displayed

on the right. You may check more than one box; however it makes the webpage

hard to read. So if you only want to view tennis courts, then just click the “tennis”

checkbox; or if you only want to view bocce courts, then just click the “bocce”

checkbox.

Creating a Court Reservation

Courts can be reserved by anyone within the Herons Glen Recreation District. You

do NOT have to belong to corresponding association to reserve courts. Courts can

be reserved up to 7 days in advance starting at 7:00AM. For example, if today is

Tuesday Nov 1st, then the next Tuesday Nov 8th can be reserved starting at 7:00AM

Nov 1st.

Court reservations can be made, changed or deleted anytime during that 7 day

window. However, the recreation district will print a paper copy of the next day’s

schedule and post it at the tennis and bocce courts. Therefore for this reason, at

3:00PM you can no longer make any changes for the very next day online. You

should go to the courts and write any new reservations/cancel reservations on the

printed schedule.

Court reservations information:

Court reservations are available in 30 minute increments with a maximum of

90 minutes per reservation.

Only one court can be reserved per user account.

A user account cannot reserve back-to-back reservations for a given day.

Multiple reservations can be made for a day as long as they are not back-to-

back.

To reserve a court click on a court and desired starting time on the right side of the

webpage for the date desired. Three yellow dots will show appear to show the

working reservation. Then click, if desired, the box directly below the one just

clicked to select the next 30 minutes and of course the third box to increase the

reservation to 90 minutes. See this example:

To complete the reservation click on the “BOOK” link on the left side of the

webpage to provide booking details. The following type of webpage will be

displayed. Only the top check box is required to be filled out. The other two check

boxes serve as a reminder and is really up to you.

Note your reservation is NOT made until you click the “BOOK” box on this pop-up

page. After that the following pop-up will be displayed.

Click the “CLOSE” button to close the pop-up window. You will see your reservation

on the displayed webpage.

Cancelling A Court Reservation

A user account can delete online any of their reservations during the 7 day

reservation window. Simply clicking on the “My Booking” reservation as shown on

the above webpage will bring up information about your reservation in a pop-up

window similar to this:

Click the “PRINT” button if you wish to print your reservation.

Click the “EMAIL” button if you wish to send an email about this reservation to

other email addresses that you can provide.

Click the “CLOSE” button if you do NOT want to change the reservation or the

“CANCEL” button if you want to CANCEL the selected reservation. Click the “OK”

box on the following pop-up to delete the reservation, or click “CANCEL” to leave

the reservation unchanged.

Events Tab

The “Events” tab are used by the associations to have signups for league play,

social events like pizza tennis, tournament signups, free clinics etc. This is

controlled by the associations and will be updated on an as needed basis. Please

check this tab if you are looking for these types of “events”.

Bulletin Board Tab

The “Bulletin Board” tab can be accessed by clicking the “BULLETIN BOARD” tab

and a webpage similar to the following will be displayed. This webpage has links to

general information about the tennis, pickleball and bocce associations. To access

an association’s bulletin board, just click on the appropriate link Tennis, PickleBall

or BOCCE.

Important Links

Also, on the top right side of the webpage are three important links:

My Profile

Contact Us

Log Out

My Profile Link

Please click on the “My Profile” link the very first time you logon to the system to

verify that we have your most current information. Some boxes are grayed out and

can only be changed by the system admin and you should notify the system admin

to correct your information by clicking the “Contact Us” link and describing the

change. More on this later.

You should change your password to something other than the initial password that

was setup for you to ensure your privacy and security.

The only other information that you can change are: your email address and

telephone numbers.

Contact Us Link

Click on the “contact us” link if you need to send a message to the Herons Glen

court system administrator. The following popup will be displayed. Be sure to

check the top box where it states “Herons Glen Recreation District”. The second

check be should not be used.

Log Out Link

To leave the Herons Glen Court Reservation system, click on the “Log Out” link. You

will end your session and the following webpage will be displayed: