here’s where you are - view.hsn.net shipping.pdf · here’s where you are • shipping...

-159- Last updated: 9/25/2017

domestic shipping

HERE’S WHERE YOU ARE

• Shipping Authorization Request (SAR)

• Carton Requirements

• Packing Requirements

• Pallet Requirements

• Shipment Preparation and Loading

• Packing Slips

import shipping drop ship

• On-Site Inspection and Approval

• Required Import Documents

• Freight Terms and Booking

• Carton Requirements

• Packing Requirements

• Container Loading

• Setting up for Drop Ship

• Fulfillment Options

• Drop Ship Data Exchange

• Non-Receipt Claims (NRC)

product

samples shipping brand packaging

& labeling

product

information

quality

assurance

overview purchase

orders

compliance

PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (IMPORT)

-160- Last updated: 9/25/2017

Import Shipping 159

Table of Contents 160

Purpose and Objectives 161

On-site Inspection and Approval 162

Preparing Required Import Documents 163

Freight Terms and Booking 167

Destination Shipping Locations 171

Carton Requirements: Construction and Strength 172

Carton Requirements: Box Manufacturer’s Certificate (BMC) 173

Carton Requirements: HSN Branding 174

Packing Requirements 175

Packaging Bulk Import Jewelry 178

Container Loading 184

TABLE OF CONTENTS


-161- Last updated: 9/25/2017

PURPOSE & OBJECTIVES


Our Purpose

Getting your product from an overseas factory to the HSN Fulfillment Center on time, intact and in perfect order requires

precision, coordination and teamwork. From submitting the correct documents, to the way the shipment is recorded and

tracked, each step in the Import Shipping Process is critical to achieving a timely and cost effective delivery for everyone.

There are three phases to the Import Shipping process:

1. On-site Inspection/Approval Phase – includes the booking, completion and approval of your product through the Quality

Assurance (QA) On-site Inspection Process

2. Freight Booking Phase – includes coordinating the booking with HSN’s Forwarder for shipping of your freight

3. Packing/Shipping Phase – includes packing, recording and loading your product for shipping to HSN’s Fulfillment

Center(s)

This section will guide you through each of these phases and detail the people, processes and policies applicable to each

phase.

How This Section is Set Up

This section is designed to provide an overview of HSN’s Import Shipping requirements and recommendations, guide you

through the Import Shipping process, and give you an understanding as to how you and your products fit into that process.

There are six subsections, each detailing how we work with you to ensure the entire process goes smoothly:

• On-Site Inspection and Approval: Details the process for arranging an On-site Inspection at your factory

• Preparing Required Import Documents: A checklist for the documents HSN will need to facilitate your shipment

• Freight Terms and Booking: How the costs and responsibility of the shipping will be divided

• Carton Requirements: Guidelines for choosing the right construction and strength for the cartons used to ship your

products to HSN

• Packing Requirements: How to pack your product for effective shipment to HSN and efficient processing

• Container Loading: How to ship the highest density containers that your product mix allows

Key Contacts Import Shipping Questions

Frank Ruotolo | Sr. Manager QA Operations | 727.872.7393 | [email protected] Packaging | Labeling | Shipping

Diane Houghton | Coordinator – Partner Shipping Compliance | 727.872.4537 | [email protected] Labeling | Shipping

Scott Leonard| Manager – Import Compliance | 727.872.7216 | [email protected] Classification | US Customs Compliance | Federal Agency Compliance

Vendor Compliance | [email protected] General Questions

mailto:[email protected]




-162- Last updated: 9/25/2017

ON-SITE INSPECTION AND APPROVAL


On-Site Inspections

As detailed in the Quality Assurance section of this manual, when product is acquired outside of the United States, HSN

requires a product quality inspection at the factory where the product was made before it is cleared to ship to an HSN

Fulfillment Center or to the customer.

HSN refers to these inspections as On-Site Inspections (On-Sites) and has a program devoted to ensuring the process is

accomplished in the most effective manner.

On-Sites are conducted by a third-party inspector or a qualified HSN On-Site Inspector.

On-Site inspections are typically conducted as a Finished Product Inspection and act as a follow-up to QA’s Initial Product

Evaluation.

As part of the Finished Product Inspection an On-Site’s purpose is to:

• Assess the product’s conformance to Initial Product Evaluation

• Evaluate the presentation and functionality of the product labeling and packaging

• Identify any potential issues before the product ships to the customer

• Verify that the packaging and labeling meet HSN standards as outlined in the Brand Packaging and Labeling sections of

this manual

Details outlining how to arrange your on-site inspection, prepare for your on-site inspection, the review & disposition of the on-

site inspection, and the shared cost fees associated with on-site inspection can be found within the Quality Assurance section

of this manual.

https://view.hsn.net/WebDocuments/documents/4-Quality Assurance.pdf

https://view.hsn.net/WebDocuments/documents/6a-Brand Packaging.pdf

6a-Brand Packaging.pdf

https://view.hsn.net/WebDocuments/documents/6b-Labeling.pdf


-163- Last updated: 9/25/2017

PREPARING REQUIRED IMPORT DOCUMENTS


Required Import Documents

When your freight is delivered to the Port of Origin, you will need to provide HSN’s Forwarder with a specific set of documents

to ensure your shipment complies with all applicable U.S. Customs entry regulations. Many of the documents will depend

upon product category, origin, material content and other factors related to your product. However, there is a core set of

documents needed in every case.

Throughout the entire Import PO process, it is your responsibility to ensure that all documentation is completed and submitted

on time and to the appropriate contact. Please reference the following pages for a complete list of required Import documents,

as well as brief descriptions for each. You may also contact HSN’s Import Compliance Manager at [email protected]

for any questions.

The First Required Import Document – The IPIS

As detailed in the Purchase Orders section of this manual, the very first step in initiating an import shipment with HSN is to

complete and submit an Import Product Information Sheet (IPIS) to your Buyer. To reiterate, this document will help HSN to

ensure that the shipment is in compliance with all applicable U.S. Customs Regulations, and will help us determine shipping

costs ahead of time. A copy of the IPIS & related ‘glossary of definitions’ to guide you through the information sheet can be

uploaded and printed from Appendix D in this manual.

After the IPIS and accompanying documents are submitted to HSN, they will be reviewed by your Buyer and the HSN Import

Compliance team. If all of the information is complete and all of the documents are in order, you will receive an HSN approved

IPIS and will be issued a purchase order (PO) from your Buyer.

The HSN approved IPIS is the first document of the Final Import Documents Package. It will detail if any governmental agency

clearance is required in order to import your product into the U.S. - such as Food and Drug Administration (FDA), Federal

Communication Commission (FCC) or Fish and Wildlife (FW) Forms - these federal documents must be included in your

Final Import Documents Package when you ship your product. A brief description of these forms is included in list of required

Import documents in the following pages.


https://view.hsn.net/WebDocuments/documents/2-Purchase Orders.pdf

https://view.hsn.net/WebDocuments/documents/9-Appendix.pdf

-164- Last updated: 9/25/2017

Required for Every Import PO

The following are core documents required for every Import PO:

The following are core documents required for every Import PO: document

type

defined prepared

by

when

required

*form

available

1 Import Product

Information

Sheet (IPIS)

Copy of HSN approved IPIS detailing

product information

Partner Always

2 Commercial

Invoice

Document detailing the description

and price of the merchandise being

shipped to HSN

Partner Always

3 Packing List Document that verifies the packaging

details of your shipment

Partner Always

4 Certificate of

Origin

Government issued certificate

certifying the country of origin for the

product being shipped is truly the

country the product was manufactured

in

Partner Always

5 Beneficiary

Statement

A certification signed by the

beneficiary of the letter of credit in

regards to the condition(s) of the cargo

that HSN has purchased

Partner For All Letter of

Credit

6a Ocean Bill of

Lading

A receipt for the cargo and a contract

for transportation issued by an ocean

carrier.

Carrier

provides

directly to

HSN’s

forwarder

If shipping via

ocean carrier

6b

Airway Bill/

Carrier Certificate

A contract between the shipper and

airline that states the terms and

conditions of transportation.

Carrier

provides

directly to

HSN’s

forwarder

If shipping via

airfreight carrier

7 Forwarder Cargo

Receipt

Document that shows proof of cargo

turn over to the HSN approved

forwarder. Partner uses this document

to collect on the letter of credit

HSN’s

forwarder

Always

8 Verified Gross

Mass (VGM)

Form

Document that shows you’ve

accurately weighed your shipping

containers in accordance with the

International Maritime Organization’s

Safety of Life at Sea (SOLAS)

Regulations. It must be turned in to the

Origin Office before containers can be

loaded on vessels.

Partner Always; Please

provide to C.H.

Robinson

Representative

upon completion

of Container

Loading

*If noted, forms or templates are available in Appendix D at the end of this manual.

PREPARING REQUIRED IMPORT DOCUMENTS (CONTINUED)


../9-Appendices.pdf

-165- Last updated: 9/25/2017

document

type

defined prepared

by

when

required

*form

available

A Fumigation

Certificate

Certificate that certifies that the

regulated wood packing materials

used to pack the product has been

fumigated for bug infestation in

accordance with International

Standards for Phytosanitary Measures

(ISPM) 15 regulations.

The

fumigation

company

contracted by

the Partner

All shipments

that contain

regulated wood

packing material

must provide

evidence of

certification.

B

Wood Packing

Material

Declaration

A statement on the invoice which

declares that the shipment does/does

not contain any regulated wood

packing material. One of the following

statements must be used: A. No Regulated Wood Packing

Material was used in this

shipment.

B. Regulated Wood Packing

Material was used in this

shipment and is visibly marked

with the IPPC

Partner

Statement A or

B, as defined, is

required on all

commercial

invoice(s) for

Import Purchase

Orders.

Required Import Documents Related to Point of Origin and Type of Packing Materials

The following are core documents required depending on point of origin and type of packing materials:




../9-Appendices.pdf

-166- Last updated: 9/25/2017

document

type

defined

prepared

by

when

required

*form

available

A Trademark (TM)

Declaration

Declaration that HSN is authorized

to import the product bearing the TM

and that the TM is a valid TM

registered with the U.S. Patent and

TM Offices

Trademark

Owner

All Trademarked

product

B Interim Footwear

Invoice

Document that provides detail on

how a piece of footwear was

constructed and the materials used

Partner All footwear

shipments

*Note: Required at

time of IPIS

C Wearing Apparel

Detail Sheet

Document that provides detail on

how a piece of wearing apparel was

constructed and the materials used

Partner All apparel

shipments

*Note: Required at

time of IPIS

D Knit to Shape

Validation

Declaration that a “knit to shape”

apparel item is truly manufactured in

that fashion

Partner All apparel

classified as a “knit

to shape” product

*Note: Required at

time of IPIS

E US Food & Drug

Administration

Forms (FDA)

Applicable forms required by the

FDA

Partner For any FDA

regulated product

*Note: HSN

approved IPIS will

detail required

forms

www.fda.gov

F US Federal

Communication

Commission Forms

(FCC)

www.fcc.gov


FCC

Partner For electronic

products

*Note: HSN

approved IPIS will

detail required

forms

www.fcc.gov

G US Fish & Wildlife

Services (FWS)

Forms

www.fws.gov


FWS

Partner For products that

contain fish and/or

wildlife parts

*Note: HSN

approved IPIS will

detail required

forms

www.fws.gov

H Jade & Ruby

Certficate of

Conformity

Declaration that the jade &/or ruby

used in the import product is not

from Burma

Partner All jade & ruby

shipments

I Plant & Plant

Product

Declaration

Declaration that the import

product contains plant or plant

product in it

Partner All plant or plant

product

shipments

Required Import Documents Related to The Product Category

The following are core documents required depending on the product category:




http://www.fda.gov/

http://www.fcc.gov/

http://www.fcc.gov/

http://www.fws.gov/

http://www.fws.gov/


-167- Last updated: 9/25/2017

FREIGHT TERMS AND BOOKING


Freight Terms

HSN typically imports under Free On Board (FOB) Origin Terms. This means that HSN is responsible for the freight and

shipping costs after it reaches the applicable Carrier at the Port of Origin (overseas port where the freight will be begin its

overseas journey). Note: proper container loading and utilization is the responsibility of the Partner shipping the product.

However, the Partner is responsible for the freight and shipping costs from the factory to the Port of Origin and must

coordinate the booking and movement of freight with HSN’s Forwarder. This includes costs associated with the pick-up of

empty containers, delivery of loaded containers to the Port of Origin, or any consolidation freight fees associated with less

than container loads (LCL). Once the product passes the ship’s rails at the Port of Origin, HSN and it’s Carrier assumes

responsibility of the cargo.

Freight Booking

As detailed in the Purchase Orders section of this manual, shipping your product to the HSN Fulfillment Center by the

Required Ship Date (RSD) detailed on your PO is essential to the entire Import PO process. To effectively meet this

requirement, it is important to contact the Forwarder at least two weeks prior to the RSD to coordinate the shipping of your

freight to the appropriate HSN Fulfillment Center(s).

In order to (a) determine the best routing options (based on the RSD), (b) pre-book space with the Carrier and (c) arrange for

release of containers or provide delivery details for less-than container volume, the Forwarder will need the following

information:

• Date you’ll be ready to ship

• Per the Fulfillment Center allocation detailed in your PO, the volume of the order (how many cubic meters, how many

containers needed)

For a complete listing of HSN preferred Forwarders please reference the Forwarder Contact List included in Appendix A of

this manual.

*Import Security Filing (ISF)

ISF, commonly known as “10+2” initiative, is a Customs and Border Protection (CBP) regulation that requires importers and

vessel operating carriers to provide additional advance trade data to CBP. This data is required no later than 24 hours before

the cargo is loaded aboard a vessel destined to the United States(1)

The HSN ISF will be filed only by the HSN authorized freight forwarder. Only upon written approval by the VP of Supply Chain

or the Manager of Import Compliance can a vendor file an ISF on behalf of HSN. If any ISF is filed without the afore mentioned

approval the vendor shall be liable for any and all fines or penalties assessed to HSN by CBP for incorrect or late filings.

Due to the fact that ISF must be submitted 24 hrs prior to lading we expect complete cooperation with our freight forwarder in

obtaining the required data for any individual ISF.

* Pursuant to Section 203 of the SAFE Port Act of 2006 and Section 343(a) of the Trade Act of 2002, as amended by the Maritime

Transportation Security Act of 2002, for non-bulk cargo shipments arriving into the United States by vessel

(1) www.cbp.gov

https://view.hsn.net/WebDocuments/documents/2-Purchase Orders.pdf


http://www.cbp.gov/

-168- Last updated: 9/25/2017

FREIGHT TERMS AND BOOKING (CONTINUED)


Jewelry Booking and Shipping

As outlined under “freight booking” please contact the local freight forwarding office to coordinate the shipping of your product.

For jewelry shipments only, the product will ship via UPS small package. UPS will set up your factory(s) so that you can print

labels for each package. Each factory that you ship out of must be approved by UPS prior to shipping. This process will take

at least 30 days so please plan according or your product will not be permitted to ship.

Please note the following details when preparing the shipment:

• Do not put a declared value.

• Please select “Expedited” Service unless otherwise instructed by HSN.

• Each box should not exceed $10,000 in product value. For example if you have $100,000 in product value you should ship

10 boxes.

• Ship under HSN Account number 0E0896.

• This account should not be used for any other shipments; this includes the submission of Buyer, QA and show room

samples to HSN. This account should also not be used for upgrades in the ship methods that are requested due to

shipping/delivery failures caused by your internal fulfillment issues. For those vendors that had shipped with Brinks in the

past you should continue to send your Buyer, QA and show room samples via the same carrier that you had in the past.

• Your invoice number should be listed under “Reference No. 1” in the UPS system

• The HSN PO# should be listed under “Reference No. 2” in the UPS system. Use only the numerical digits Example –

“889264”. Do not enter “PO# 889264”.

• Vendors should make every effort not to use any merchandise descriptions that specifically reference the following:

jewelry, gold jewelry, sterling silver jewelry, precious stones, watches, etc. Instead only list an item number.

• For the HSN department only use “Dept 01”.

Please note that we will be auditing account 0E0896 for any unauthorized shipping. Any shipments that are not authorized will

be debited against any open PO.

-169- Last updated: 9/25/2017

FREIGHT TERMS AND BOOKING (CONT’D)


Jewelry Booking and Shipping (continued)

The following are screen shots explaining how to add the e-mail ship notification option for HSN vendors that are using UPS

Worldship.

In the address book editor, please add the HSN e-mail address ([email protected]) in the E-mail address field.

-170- Last updated: 9/25/2017

FREIGHT TERMS AND BOOKING (CONT’D)


Jewelry Booking and Shipping (continued)

Once you come to the “Ship To” page select “Quantum View Notify” under the options tab. Next click the "Recipients" button

under Shipment Quantum View Notify.

Please note that you should not update the shipper number to the one listed below. This field will automatically update to the

correct shipper number for each vendor.

Next please put a check in the ship notification box, enter the email address [email protected] and click "OK"

Finally, you will complete the shipment and print the label. The e-mail notification will automatically be sent when you

performs the end of day transmission of data to UPS.


-171- Last updated: 9/25/2017

DESTINATION SHIPPING LOCATIONS

Destination Shipping Locations

The port of entry will depend on which Fulfillment Center your products are going to. Your PO will specify exactly

how many products will be needed at each location. HSN’s Forwarder will determine the Port of Entry at the time

the cargo is booked for shipping.


1

west

coast

east

coast

2

4

3

1 HSN Fulfillment - Fontana (WH 96)

13423 Santa Ana Ave

Fontana, CA 92337

2 HSN Fulfillment Center - Roanoke (WH 93)

1 Avery Row

Roanoke, VA

Zip Code 24012 – Apparel & Accessories

Zip Code 24157 - Jewelry

3 HSN Fulfillment - Piney Flats (WH 92)

857 Mountain View Dr

Piney Flats, TN 37686-4913

HSN Fulfillment – Greeneville (WH 94)

1915 Snapps Ferry Rd

Greeneville, TN 37745

4 HSN Showroom (WH 1)

2400 118th Ave N

St Petersburg, FL 33716

-172- Last updated: 9/25/2017


CARTON REQUIREMENTS: CONSTRUCTION AND STRENGTH

Choosing the appropriate corrugated carton is the first step in ensuring your product ships and arrives in perfect condition and

that the packaging passes the Package Integrity Testing as outlined in the Quality Assurance section of this manual.

Carton Construction

Ensuring product is effectively transported without damage requires that product be properly packaged in the appropriate

carton(s) and meet the following requirements:

• All cartons must be constructed of A-flute, B-flute, or C-flute corrugate

• E- and F-flute corrugate is not permitted for shipping cartons (re-shippers or master cartons)

• Corrugation of the carton must run vertically (up and down) when the carton is in its intended shipping/stacking orientation

• Carton flaps must be on the top or bottom face of the carton while in this orientation

• All cartons should be of appropriate size and shape to the items being shipped - do not over-pack or under-pack cartons

• All re-shipper cartons MUST be of consistent dimensions and weight for each sku.

Carton Strength

The MINIMUM strength required for your cartons is based upon the carton weight and dimensions. Depending on the

distribution cycle (import products), the necessary carton strength may be higher than what is shown in the chart.

Please refer to the Quality Assurance section of the manual for additional guidance on the selection of the appropriate carton

strength and compliance with HSN Packaging Integrity Standards.

A B C D

Weight Limit of Box & Contents

(lbs.)

Box Size Limit

L + W + H (in.)

Mullen Burst Strength

(psi.)

Edge Crush Test

(lbs./in. width)

Single-wall Corrugate Cartons

20 40 200 32

30 55 250 44

Double-wall Corrugate Cartons

30 45 200 42

40 60 250 48

60 75 275 51

100 95 350 61

160 115 450 71

>160 135 500 82



-173- Last updated: 9/25/2017


CARTON REQUIREMENTS: BOX MANUFACTURER’S CERTIFICATE (BMC)

Box Manufacturer’s Certificate (BMC)

HSN requires that every corrugate shipping carton has a Box Manufacturer’s Certificate (BMC) printed on the surface. The

BMC is a guarantee of the board strength used in the construction of the carton stated as either a Burst Strength or Edge

Crush Test number. Please contact your corrugate supplier to make certain that every carton has the stamp. The following

are examples of correct BMC labeling:

Note: It is the Partner’s responsibility to ensure that their chosen box maker is using the appropriate box strength.

The Partner will be responsible for all stoppage and/or rework fees if damage occurs at the HSN Fulfillment Center due to

insufficient box strength.

-174- Last updated: 9/25/2017


CARTON REQUIREMENTS: HSN BRANDING

Carton Requirements: HSN Branding

Reinforcing the HSN brand extends from our products and into our packaging. HSN strongly recommends that all

products packaged within self-shipper cartons be marked with the HSN Logo. The size of the product carton will

dictate the size and position of the HSN logo to use.

Small cartons (≤1,000 cubic inches) use a 2” diameter log

placed 1” from the bottom and 1” from the right on the largest

panel of the carton

Medium cartons (1,001 to 10,000 cubic inches) use a 3”

diameter log placed 1.5” from the bottom and 1.5” from the

right on the largest panel of the carton

Large cartons (>10,000 cubic inches) use a 4” diameter log

placed 2” from the bottom and 2” from the right on the largest

panel of the carton

-175- Last updated: 9/25/2017


PACKING REQUIREMENTS

Packing Configuration: Re-Shipper Cartons and Master Cartons

The use and configuration of re-shipper cartons and/or master cartons will depend on the size and weight of your specific

product.

In some cases, it may be necessary to place individual selling units in re-shipper cartons to protect the product and ensure the

product and its original packaging arrives to the customer in perfect condition after shipping from HSN.

In other cases, grouping individual selling units in master cartons is the most effective way of shipping your product to HSN

Fulfillment Centers.

If using re-shipper cartons to package individual selling units, depending on the size of the re-shippers, you may be able to

palletize them without the need to place them into master cartons before palletizing your product. Please use the following

guidelines to determine the appropriate configuration for packing your individual selling units:

• If your re-shippers are large enough to palletize on their own without damaging the product or the re-shippers in transit,

you are permitted to forgo using a master carton to palletize your shipment .

• In these cases, your re-shipper carton must also be larger than the MINIMUM master carton dimensions for your

product category as noted in the table below.

• If your re-shippers are too small to palletize, please place them into master cartons before palletizing your shipment

NOTE: Products that are not packaged in re-shipper cartons must always be packaged in master cartons.

Please Remember

The simplest way to plan the packing of your products so that your master cartons only contain single SKUs, yet each master

carton is fully utilized, is to ensure your entire order quantity is divisible by the number of selling units that can fit in each of

your master cartons.

For example, if you can fit ten selling units in a master carton, an order of 100 selling units would mean that ten master

cartons could be equally filled with ten selling units each and that no loss of space or mixed-SKU cartons would occur. You will

want to determine this amount and discuss any carton case pack limitations with your Buyer before the PO is issued.

Master carton quantities for all re-orders of a SKU must remain consistent with the master carton quantities of the very first

shipment or original PO of that SKU. We recommend that you keep a record of the first shipment in order to mirror the

configuration for future orders. Any changes in master carton quantities must be coordinated with HSN prior to shipping a new

configuration.

-176- Last updated: 9/25/2017


PACKING REQUIREMENTS (CONTINUED)

Master Carton Contents & Quantity

• Master cartons must contain single SKUs. Do not include selling units of a different SKU in a master carton.

• All master cartons for a specified SKU must have the same number of selling units within the carton. The quantity per

carton is established with the first shipment received. All cartons of a SKU within the first shipment and all future

shipments must retain the same number of selling units within the master cartons.

• NOTE: If there are not enough units under one SKU to complete the master carton, HSN allows the inclusion of

one short carton that contains less than the full standard quantity for the SKU. Short quantity cartons must be

labeled appropriately with the label facing out and placed on the top layer of the pallet.

• Master cartons must contain a MINIMUM of 4 selling units per carton. Items that cannot fit 4 units or more into a master

carton MUST be packaged as re-shippers and palletized without master cartons

• Void fill within a master carton should be avoided, but should void fill is necessary within a master carton (short qty carton,

etc.), the void fill material cannot be packaging peanuts or shredded paper

• Inner packs are not allowed within a master carton, each selling unit SKU must be pickable when the master carton is

opened—no additional unpacking to access the SKU should be required

Master Carton Size/Weight

• Master cartons must meet the following minimum/maximum dimensions and weight

• All master cartons of a SKU within the first shipment and all future shipments must retain the same dimensions.

1

3

2 4

*Note – All three dimensions as well as the cubic volume must meet the minimum requirements. Ex. A carton with the

dimensions 12” x 10” x 3” is not acceptable due to having a cubic volume of only 360 in3 .

Product Category Minimum Dimensions * Maximum Dimensions

(L x W x H)

Maximum Weight

(lbs) Length Width Height Cubic Volume

Jewelry 8” 5” 5” NA 24”L x 15”W x 13”H 40 lbs

Apparel & Accessories 12” 10” 3” 1000 in3 24”L x 20”W x 16”H 50 lbs

All Other Product Types 12” 10” 3” 1000 in3 24”L x 20”W x 20”H 50 lbs

-177- Last updated: 9/25/2017


PACKING REQUIREMENTS (CONTINUED)

Packaging Guidelines for Various Product Categories

Additional guidance for packaging specific product categories can be found within that product’s quality assurance

manual:

Apparel: https://view.hsn.net/WebDocuments/documents/10_Apparel_QAManual.pdf

Cosmetics: https://view.hsn.net/WebDocuments/documents/13_Cosmetics_QAManual.pdf

Fashion Accessories: https://view.hsn.net/WebDocuments/documents/07_Accessories_QA%20Manual.pdf

Food: https://view.hsn.net/WebDocuments/documents/17_Food_QAManual.pdf

Footwear: https://view.hsn.net/WebDocuments/documents/20_Footwear_QAManual.pdf

Handbags & Luggage: https://view.hsn.net/WebDocuments/documents/23_Handbags_QA%20Manual.pdf

Hardlines: https://view.hsn.net/WebDocuments/documents/26_Hardlines_QAManual.pdf

Jewelry: https://view.hsn.net/WebDocuments/documents/29_Jewelry_QAManual.pdf

Textiles: https://view.hsn.net/WebDocuments/documents/36_Textiles_QAManual.pdf

https://view.hsn.net/WebDocuments/documents/10_Apparel_QAManual.pdf

https://view.hsn.net/WebDocuments/documents/13_Cosmetics_QAManual.pdf

https://view.hsn.net/WebDocuments/documents/07_Accessories_QA Manual.pdf

https://view.hsn.net/WebDocuments/documents/17_Food_QAManual.pdf

https://view.hsn.net/WebDocuments/documents/20_Footwear_QAManual.pdf

https://view.hsn.net/WebDocuments/documents/23_Handbags_QA Manual.pdf

https://view.hsn.net/WebDocuments/documents/26_Hardlines_QAManual.pdf

https://view.hsn.net/WebDocuments/documents/29_Jewelry_QAManual.pdf

https://view.hsn.net/WebDocuments/documents/36_Textiles_QAManual.pdf

-178- Last updated: 9/25/2017

PACKAGING BULK IMPORT JEWELRY


Overview

Appropriate packaging ensures that a product arrives in good condition when shipped to HSN’s customer. HSN requires that

all products be identified and packaged so that they arrive at HSN without damage and can be handled within HSN’s

distribution environment. All bulk jewelry product that arrives at HSN’s Distribution Center must comply with HSN’s packaging

and labeling requirements. Failure to do so will result in HSN Vendor Chargeback. Please review HSN’s Partner Supply

Chain Requirements Manual: Shipping (Imports) section, for complete instructions pertaining to Carton Requirements.

This document explains how the vendor must label and package bulk jewelry product that is shipped into HSN’s Distribution

Center and how it should be packaged in bulk in order to flow through the HSN distribution system smoothly and efficiently.

The way a jewelry item is packaged at the factory impacts its appearance as it goes through transit. This in turn affects what

HSN’s customers will see when they open their package.

The HSN SKU

The HSN SKU (stock keeping unit) is a 6-digit numeric code that identifies a salable unit. The SKU represents the products’

SKU (stock keeping number or parent number), color code, and size code if applicable. The SKU can be found in the “HSN

Item # UPC” column of your Purchase Order. Vendors are required to use the complete SKU listed on your Purchase Order

when labeling all salable units, inner pack/cartons, and master cartons.

The HSN Color/Type code is a three-digit field that represents a color name (e.g., 001 = black). Use this code when

applicable.

The HSN Size code is a three-digit field that represents a size name. The product may have a size code (e.g., 070 = size 7).

Use this code when applicable.

The HSN shape (e.g., 034 = dog) is a three-digit field that represents a shape name. Use this code when applicable.

Do not use spaces or dashes between the SKU parent number and color or size codes.

Definitions

Selling Unit:

A selling unit refers to one (1) HSN SKU (e.g. 123456001070) as it will be shipped to a HSN customer.

Inner Pack:

An inner pack is a poly bag or carton that contains multiple salable units of one SKU. Saleable units packaged within a poly

bag require an inner pack before being packaged within the master carton. The inner pack(s) need to be labeled with full SKU

and quantity, and then packed into a master carton. Bar codes are not required.

-179- Last updated: 9/25/2017

Polybags

• All polybags must be polyethylene.

• All polybags under 1.5 mil thickness and over 5x7 inches must contain a suffocation warning:

• Polybags should be sealed using a self-locking tongue and groove closure. Heat sealed, taped, or stapled polybags are

unacceptable.

• Tied polybags are unacceptable.

• All polybags must be the appropriate minimum size for the product they contain, but no smaller than 1-3/4” x 2-1/4”.

Tarnish Prevention

• Anti-tarnish strips are required in polybags containing individual selling unit for tarnishable metals as required in the

Jewelry Standards Manual.

• Anti-tarnish strips are available from Intercept, 888-668-7674, www.interceptjewelrycare.com

• Packaging must not contain any sulfur and/or chlorine.

Individual Selling Unit Packaging

• Each individual selling unit must be packaged separately.

• Any printed material, such as warranty cards or instructions, should be packaged in a box to prevent damage, clearly

labeled with the SKU number that it is intended to be used with, and the quantity.

• Do not place a SKU label on the polybag containing the individual jewelry item.

• The polybags for a given SKU should be of the same size, material and thickness.

PACKAGING BULK IMPORT JEWELRY (CONTINUED)


http://www.interceptjewelrycare.com/

-180- Last updated: 9/25/2017

Rings

Rings may be packaged in foam pads or in individual self-sealing polybags. Do not mix different HSN SKUs (sizes, colors) on

a foam pad. The foam pad should be placed in a large self-sealing polybag so that the design of the ring is visible when

viewing the foam pad through the polybag, and the polybag labeled with the HSN SKU number. If using anti-tarnish, a small

strip should be used.

Ring Count

Each foam pad should maintain a consistent ring count throughout the Purchase Order. A pad that is partially filled,

comprised of the remaining balance, may be required. If a partially filled pad is necessary, there should be only one partially

filled pad per HSN SKU.

Larger Rings

Although foam pads contain 15 slots, larger rings may need to be staggered in the foam pad slots to prevent the rings from

touching each other. A pattern using 9 rings per foam pad is usually sufficient. See the following figure.

Ring Sets

If rings are sold as a set, each ring must be packaged in an individual self-sealing polybag. All of the bags comprising a ring

set may either be nested within a single polybag, or all of the bags may be nested in a polybag containing one (1) of the

individual rings. (Bag-in-a-Bag) Please see the following figure Illustrated Packaging Guidelines – Earrings.

Pendants Without Chains, Pins, Charms, Key Chains, Money Clips

Pendants without chains, pins, charms, key chains, and money clips should be packaged in individual polybags.

Pendants With Chains, Necklaces, Bracelets, Anklets

Pendants must be attached to the chain. A polybag may be used to contain the pendant, with the complete item placed in a

larger polybag that houses both the pendant and chain in such manner that the chain will not scratch or tangle. The clasp end

of any pendant with chain, necklace, bracelet, or anklet should extend just beyond the zip-lock seal so that the item does not

fall to the bottom of the bag and scratch or tangle. Chains should be clasped; bracelets should be unclasped and lay flat.



-181- Last updated: 9/25/2017

Earrings

Earrings should be packaged to prevent damage and scuffing, as pictured in the two suggestions below.

Pairs of earrings should be packaged as a "bag in a bag". One earring is placed in an individual polybag. The polybag is then

placed in another polybag that houses both the first bag and the second earring, as pictured below.

Pairs of earrings should be packaged in a single compartmentalized polybag with to separate the two earrings, as below.

Sets

A "set" is a group of two or more pieces of jewelry sold to the customer as one saleable unit. A set may include a combination

of jewelry types or multiples of the same type of jewelry.

To protect against scratching and scuffing, none of the individual jewelry pieces in a set should be able to touch metal on

metal. It is permissible to use the “bag in a bag” method, by packing all but one of the pieces in individual polybags of the

same size, material, and thickness. The final piece should be inside the larger outer polybag that contains all of the pieces.

The polybag(s) must be sealed using a self-locking tongue and groove closure. Sets shipped in polybags must have one

master polybag, and cannot be separate, stapled, taped, tied or sewn together.

Watches

Watches should be packaged in individual self-sealing polybags or in bubble-out poly bags.



-182- Last updated: 9/25/2017



Inner Pack Requirements

All individual salable units packed in a poly bag must be packed into an inner pack. An inner pack can be a larger poly bag or

a carton. The inner pack must be labeled with the SKU number and quantity.

Follow the product specific instructions above for each individual SKU jewelry item or tray of rings.

• Each individual selling unit must be packaged separately.

• Do not place a SKU label on the polybag containing the individual jewelry item.

• The polybags for a given SKU should be of the same size, material and thickness.

Following the item lines on your PO, group individual items by color and/or size variant, placing the individually poly-bagged

items into a larger polybag.

• Label the polybag with the SKU and applicable color and/or size variant and quantity.

Continue grouping like items until completed.

• Place the labeled like-grouped variants into a larger polybag labeled with the SKU and applicable color and/or size variant

and quantity.

Inner Pack

-183- Last updated: 9/25/2017



Inner Pack Requirements (continued)

Continue until the entire parent item number is completed

• Place the labeled like-grouped variants into a larger polybag or carton labeled with the SKU and applicable color and/or

size variants and quantity.

-184- Last updated: 9/25/2017

CONTAINER LOADING


Container Loading

Loading your containers in an organized way is crucial to ensuring that the right amount of units are distributed to the correct

Fulfillment Center after the ship calls the destination port. This requires developing a strategic loading plan before you start

putting your cartons into the containers.

Product type and carton strength must be adequate to prevent damage to the product, and the size/weight of the product is

appropriate for personnel to safely handle/stack within the trailer or container.

Proper container loading and utilization is the responsibility of the Partner shipping the product.

If your PO volume consists of full containers, you must load the master cartons into the HSN containers by:

• Which Fulfillment Center the products will be delivered to

• HSN PO Number

• HSN SKU Number

NOTE: If your PO volume consists of less-than-container load (LCL), you must deliver freight to our Origin Forwarder’s

consolidated freight station. The Forwarder then loads the freight into containers according to HSN’s load requirements. And,

proper container loading and utilization is the responsibility of the Partner shipping the product.

The below images show acceptable container loading

-185- Last updated: 9/25/2017

CONTAINER LOADING (CONTINUED)


Showroom Samples

SKUs allocated to HSN’s Showroom warehouse must be tail-loaded in the appropriate container as follows:

• Jewelry – Not Applicable

• Apparel & Accessories – tail-loaded on the back of the container shipping to the Roanoke warehouse

• All Others – tail-loaded on the back of the container shipping to the Fontana warehouse

For more information on packaging and labeling your showroom samples for shipment, please refer to the Product Samples

and Labeling sections of this manual.

https://view.hsn.net/WebDocuments/documents/3-Product Samples.pdf

https://view.hsn.net/WebDocuments/documents/6b-Labeling.pdf