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-138- Last updated: 9/25/2017
product
samples shipping brand packaging
& labeling
product
information
quality
assurance
overview purchase
orders
compliance
HERE’S WHERE YOU ARE
domestic shipping
• Shipping Authorization Request (SAR)
• Carton Requirements
• Packing Requirements
• Pallet Requirements
• Shipment Preparation and Loading
• Packing Slips
import shipping drop ship
• On-site Inspection and Approval
• Required Import Documents
• Freight Terms and Booking
• Destination Locations
• Carton Requirements
• Packing Requirements
• Container Loading
• Setting up for Drop Ship
• Fulfillment Options
• Drop Ship Data Exchange
• Non-Receipt Claims (NRC)
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
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Domestic Shipping 138
Table of Contents 139
Purpose and Objectives 140
Section Nomenclature 140
Requesting Approval to Ship: The SAR 142
Requesting Approval to Ship: Freight Terms and Delivery Locations 143
Carton Requirements: Construction and Strength 144
Carton Requirements: Box Manufacturer’s Certificate (BMC) 145
Packing Requirements 146
Pallet Requirements 149
Shipment Preparation and Loading 152
Packing Slips 156
TABLE OF CONTENTS
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
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PURPOSE & OBJECTIVES
Our Purpose
Getting your product to HSN on time, intact and in perfect order requires a cooperative effort. From the way you pack your
cartons, to the way the shipment is recorded and tracked, each step in the Domestic Shipping process is critical to achieving a
timely and cost effective delivery for everyone.
There are three phases to the Domestic Shipping process:
1. Submittal/Approval Phase – includes the completion, submittal, review and approval of your Shipping Authorization
Request form (SAR)
2. Packing/Shipping Phase – includes packing, recording and palletizing
3. Loading Product onto the Truck
This section will guide you through each of these phases and detail the people, processes and policies applicable to each
phase.
How This Section is Set Up
This section is designed to provide an overview of HSN’s Domestic Shipping requirements and recommendations, guide you
through the Domestic Shipping process, and give you an understanding as to how you and your products fit into that process.
There are seven subsections, each detailing how we work with you to ensure the entire process goes smoothly:
• Section Nomenclature: A simple diagram to define key terms used in this section
• Requesting Approval to Ship: How to request HSN’s formal clearance to ship to HSN’s Fulfillment Centers and detail on
freight terms
• Carton Requirements: Guidelines for choosing the right construction and strength for the cartons used to ship your
products to HSN
• Packing Requirements: How to pack your product for effective shipment to HSN and efficient processing
• Pallet Requirements: Specifications for pallet construction, stacking, securing and contents on a pallet
• Shipment Preparation and Loading: Specifications for shipping the highest density that your product mix allows to HSN
• Packing Slips: How to accurately detail all the products shipped on one Purchase Order (PO)
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
Key Contacts Domestic Shipping Questions
Traffic | [email protected] B2B Set Up & SAR Questions
Frank Ruotolo | Sr. Manager QA Operations | 727.872.7393 | [email protected] Packaging | Labeling | Shipping
Diane Houghton | Coordinator – Partner Shipping Compliance | 727.872.4537 |[email protected] Labeling | Shipping
Vendor Compliance | [email protected] General Questions
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*NOTE: The purpose of this Illustration is to define terminology only. Pallet loading patterns, carton configurations and sizes will
vary according to your specific product.
Palletized load
Pallet
Corner Posts
SECTION NOMENCLATURE
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
Identifying the Components Discussed in This Section
To properly explain the requirements outlined in this section and to prevent any confusion, it’s necessary to designate
standardized nomenclature for each of the shipping and packaging components discussed.
For the purposes of this section, the following terms will apply:
• SKU – a single style, color or size variant that equates to a selling unit
• Re-shipper Carton – a selling unit shipped in the packaging exactly as it will be sent to the customer without the need for
over-boxing by HSN prior to shipping to the customer
• Master Carton – the grouping of multiple selling units in one master container
• Palletized Load – the grouping of cartons being shipped to HSN Fulfillment Centers stretch-wrapped to a pallet
• Pallet – the wood platform upon which the palletized load is set
• Floor-loaded – Product put directly on the floor of a trailer without pallets
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REQUESTING APPROVAL TO SHIP: THE SAR
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
Shipment Approval Starts with the Shipment Authorization Request (SAR)
Before shipping a product to HSN Fulfillment Centers, we require that a Shipment Authorization Request (SAR) be filled out in
HSN’s Partner Portal.
The SAR allows our Logistics Team to review the shipment information and make arrangements for your products to be
picked up and received by HSN.
For step-by-step instructions on how to fill out a SAR, please go to Appendix C at the end of this manual
When you are ready to ship your product, complete and submit the SAR form via HSN’s Partner Portal. Included in the SAR
is:
1. The PO number that details the product being shipped
2. The HSN Fulfillment Center that will receive the shipment (shipping to)
3. The Partner’s warehouse (shipping from)
4. Special Handling Instructions
5. Designated Freight Terms
• Prepaid – Product is shipped via Partner’s carrier at Partner’s Expense.
• Collect – Product is shipped via HSN’s carrier and is paid by HSN directly to the carrier
6. Required Ship Date (RSD) (as detailed in the PO) – the date the product is supposed to be ready to be picked up
by HSN’s carrier
7. Ready to Ship Date (as provided by the Partner) – Date product is actually ready to be picked up by HSN’s
Carrier
8. Carton Quantity (re-shipper or master carton) and Pallet Quantity. If Floorloading pallet quantity entered is “0”.
9. Total Weight
10. Product Details – item description and style
Please Remember
You will be given an opportunity to review the SAR in HSN’s Partner Portal before submitting it for approval. Please take
advantage of this opportunity and ensure that each and every piece of information on the SAR is accurate, up-to-date and
complete. Confirming all information will help ensure that your shipment makes it to our Fulfillment Centers without delay,
issue or added costs.
Once submitted, our Logistics Team will review the SAR; either approve or deny. You will receive an automatic notification via
HSN’s Partner Portal of the approval, or of the steps needed to obtain approval.
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REQUESTING APPROVAL TO SHIP: FREIGHT TERMS & DELIVERY LOCATIONS
1
west
coast
east
coast
2
4
3
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
1 HSN Fulfillment - Fontana (WH 96)
13423 Santa Ana Ave
Fontana, CA 92337
2 HSN Fulfillment Center - Roanoke (WH 93)
1 Avery Row
Roanoke, VA
Zip Code 24012 – Apparel & Accessories
Zip Code 24157 - Jewelry
3 HSN Fulfillment - Piney Flats (WH 92)
857 Mountain View Dr
Piney Flats, TN 37686-4913
HSN Fulfillment – Greeneville (WH 94)
1915 Snapps Ferry Rd
Greeneville, TN 37745
4 HSN Showroom (WH 1)
2400 118th Ave N
St Petersburg, FL 33716
Freight Terms
HSN’s terms for domestic Purchase Orders is Collect Freight* Terms. This means that HSN will assign a carrier for pickup
and cover the shipping costs from your warehouse to the HSN Fulfillment Center or Showroom.
However, under our Master Terms & Conditions, you are responsible for your product until delivery at the applicable HSN
facility.
Allocation for distribution of your product to the different HSN Fulfillment Centers will be specified on your Purchase Order.
*Note: Jewelry POs are typically prepaid. All freight terms are indicated on your PO.
HSN Fulfillment Center Locations
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
CARTON REQUIREMENTS: CONSTRUCTION & STRENGTH
Choosing the appropriate corrugated carton is the first step in ensuring your product ships and arrives in perfect condition and
that the packaging passes the Package Integrity Testing as outlined in the Quality Assurance section of this manual.
Carton Construction
Ensuring product is effectively transported without damage requires that product be properly packaged in the appropriate
carton(s) and meet the following requirements:
• All cartons must be constructed of A-flute, B-flute, or C-flute corrugate
• E- and F-flute corrugate is not permitted for shipping cartons (re-shippers or master cartons)
• Corrugation of the carton must run vertically (up and down) when the carton is in its intended shipping/stacking orientation
• Carton flaps must be on the top or bottom face of the carton while in this orientation
• All cartons should be of appropriate size and shape to the items being shipped - do not over-pack or under-pack cartons
• All re-shipper cartons MUST be of consistent dimensions and weight for each sku.
Carton Strength
The MINIMUM strength required for your cartons is based upon the carton weight and dimensions. Depending on the
distribution cycle (import products), the necessary carton strength may be higher than what is shown in the chart.
Please refer to the Quality Assurance section of the manual for additional guidance on the selection of the appropriate carton
strength and compliance with HSN Packaging Integrity Standards.
A B C D
Weight Limit of Box & Contents
(lbs.)
Box Size Limit
L + W + H (in.)
Mullen Burst Strength
(psi.)
Edge Crush Test
(lbs./in. width)
Single-wall Corrugate Cartons
20 40 200 32
30 55 250 44
Double-wall Corrugate Cartons
30 45 200 42
40 60 250 48
60 75 275 51
100 95 350 61
160 115 450 71
>160 135 500 82
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Box Manufacturer’s Certificate (BMC)
HSN requires that every corrugate shipping carton has a Box Manufacturer’s Certificate (BMC) printed on the surface. The
BMC is a guarantee of the board strength used in the construction of the carton stated as either a Burst Strength or Edge
Crush Test number. Please contact your corrugate supplier to make certain that every carton has the stamp. The following
are examples of correct BMC labeling:
Note: It is the Partner’s responsibility to ensure that their chosen box maker is using the appropriate box strength.
The Partner will be responsible for all stoppage and/or rework fees if damage occurs at the HSN Fulfillment Center due to
insufficient box strength.
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
CARTON REQUIREMENTS: BOX MANUFACTURER’S CERTIFICATE (BMC)
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Packing Configuration: Re-Shipper Cartons and Master Cartons
The use and configuration of re-shipper cartons and/or master cartons will depend on the size and weight of your specific
product.
In some cases, it may be necessary to place individual selling units in re-shipper cartons to protect the product and ensure the
product and its original packaging arrives to the customer in perfect condition after shipping from HSN.
In other cases, grouping individual selling units in master cartons is the most effective way of shipping your product to HSN
Fulfillment Centers.
If using re-shipper cartons to package individual selling units, depending on the size of the re-shippers, you may be able to
palletize them without the need to place them into master cartons before palletizing your product. Please use the following
guidelines to determine the appropriate configuration for packing your individual selling units:
• If your re-shippers are large enough to palletize on their own without damaging the product or the re-shippers in transit,
you are permitted to forgo using a master carton to palletize your shipment .
• In these cases, your re-shipper carton must also be larger than the MINIMUM master carton dimensions for your
product category as noted in the table below.
• If your re-shippers are too small to palletize, please place them into master cartons before palletizing your shipment
NOTE: Products that are not packaged in re-shipper cartons must always be packaged in master cartons.
Please Remember
The simplest way to plan the packing of your products so that your master cartons only contain single SKUs, yet each master
carton is fully utilized, is to ensure your entire order quantity is divisible by the number of selling units that can fit in each of
your master cartons.
For example, if you can fit ten selling units in a master carton, an order of 100 selling units would mean that ten master
cartons could be equally filled with ten selling units each and that no loss of space or mixed-SKU cartons would occur. You will
want to determine this amount and discuss any carton case pack limitations with your Buyer before the PO is issued.
Master carton quantities for all re-orders of a SKU must remain consistent with the master carton quantities of the very first
shipment or original PO of that SKU. We recommend that you keep a record of the first shipment in order to mirror the
configuration for future orders. Any changes in master carton quantities must be coordinated with HSN prior to shipping a new
configuration.
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
PACKING REQUIREMENTS
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PACKING REQUIREMENTS (CONTINUED)
Master Carton Contents & Quantity
• Master cartons must contain single SKUs. Do not include selling units of a different SKU in a master carton.
• All master cartons for a specified SKU must have the same number of selling units within the carton. The quantity per
carton is established with the first shipment received. All cartons of a SKU within the first shipment and all future
shipments must retain the same number of selling units within the master cartons.
• NOTE: If there are not enough units under one SKU to complete the master carton, HSN allows the inclusion of
one short carton that contains less than the full standard quantity for the SKU. Short quantity cartons must be
labeled appropriately with the label facing out and placed on the top layer of the pallet.
• Master cartons must contain a MINIMUM of 4 selling units per carton. Items that cannot fit 4 units or more into a master
carton MUST be packaged as re-shippers and palletized without master cartons
• Void fill within a master carton should be avoided, but should void fill is necessary within a master carton (short qty carton,
etc.), the void fill material cannot be packaging peanuts or shredded paper
• Inner packs are not allowed within a master carton, each selling unit SKU must be pickable when the master carton is
opened—no additional unpacking to access the SKU should be required
Master Carton Size/Weight
• Master cartons must meet the following minimum/maximum dimensions and weight
• All master cartons of a SKU within the first shipment and all future shipments must retain the same dimensions.
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
1
3
2 4
*Note – All three dimensions as well as the cubic volume must meet the minimum requirements. Ex. A carton with
the dimensions 12” x 10” x 3” is not acceptable due to having a cubic volume of only 360 in3 .
Product Category Minimum Dimensions * Maximum Dimensions
(L x W x H)
Maximum Weight
(lbs) Length Width Height Cubic Volume
Jewelry 8” 5” 5” NA 24”L x 15”W x 13”H 40 lbs
Apparel & Accessories 12” 10” 3” 1000 in3 24”L x 20”W x 16”H 50 lbs
All Other Product Types 12” 10” 3” 1000 in3 24”L x 20”W x 20”H 50 lbs
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
PACKING REQUIREMENTS (CONTINUED)
Packaging Guidelines for Various Product Categories
Additional guidance for packaging specific product categories can be found within that product’s quality assurance
manual:
Apparel: https://view.hsn.net/WebDocuments/documents/10_Apparel_QAManual.pdf
Cosmetics: https://view.hsn.net/WebDocuments/documents/13_Cosmetics_QAManual.pdf
Fashion Accessories: https://view.hsn.net/WebDocuments/documents/07_Accessories_QA%20Manual.pdf
Food: https://view.hsn.net/WebDocuments/documents/17_Food_QAManual.pdf
Footwear: https://view.hsn.net/WebDocuments/documents/20_Footwear_QAManual.pdf
Handbags & Luggage: https://view.hsn.net/WebDocuments/documents/23_Handbags_QA%20Manual.pdf
Hardlines: https://view.hsn.net/WebDocuments/documents/26_Hardlines_QAManual.pdf
Jewelry: https://view.hsn.net/WebDocuments/documents/29_Jewelry_QAManual.pdf
Textiles: https://view.hsn.net/WebDocuments/documents/36_Textiles_QAManual.pdf
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PALLET REQUIREMENTS
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
Pallet Size and Construction
To ship high-density loads in a secure and accessible manner, you will want the best transport foundation for your products.
• Pallets must be 48”L x 40”W stringer pallets that meet Grocery Manufacturers Association (GMA) specifications
• Pallets must feature four-way entry (forklift/pallet jack slots on all four sides of the pallet)
• Pallets must be made from hardwood material and be knot and defect free
• No loose, broken or missing boards
• No protruding nails
• Plastic pallets are not permitted
Palletized Product Weight and Height Limits
• Palletized product should not exceed a maximum weight of 2,000 lbs per pallet (including pallet weight).
• Palletized product must not exceed a maximum height of 50” (including pallet height). The height is measured from the
floor to the top of the highest carton on the pallet as seen in the below image
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PALLET REQUIREMENTS (CONTINUED)
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
Securing Product on a Pallet
Ensuring product is safely and effectively transported without damage requires that product be properly secured on the pallet
prior to loading of the goods into a trailer.
• Cartons should be stacked so that the corrugation direction runs vertically (up and down).
• Carton flaps should always be on the top and bottom of the carton when placed on the pallet.
• No more than ½” overhang of product is permitted on any side of the palletized load.
• Use corner posts to help secure palletized loads prior to wrapping.
This will increase stacking strength as well as aid in a more unitized load.
• Posts should extend from the top of the pallet platform to the top of the palletized load.
• Palletized loads must be stretch wrapped using appropriate tension to help ensure stability in transit. The stretch wrap
should ensure the cartons are “tied” to the pallet
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PALLET REQUIREMENTS (CONTINUED)
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
Pallet Unit of Measure (UOM)
• As with master cartons, HSN can only have one unit-of-measure (UOM) per pallet/per SKU you provide us.
• Changes to your pallet configuration (e.g. pallet height, cartons per pallet, units per carton, carton dimensions, etc.) must
be approved in advance by HSN Vendor Compliance.
• Shipment of goods without prior UOM change approvals could result in a Vendor Compliance chargeback and all
associated rework costs.
Purchase Order (PO) and SKU Integrity on the Same Pallet
HSN requires that you palletize your product so that your re-shipper carton or master carton labels are easily viewed without
having to unload the pallet. This helps ensure convenient tracking and processing and helps prevent products from being
separated or routed to an incorrect location in an HSN Fulfillment Center.
• Pallets include a single HSN PO/SKU
• If there are not enough SKUs to fill a single pallet and more than one SKU must be included on the pallet, group single
SKUs together and affix a Mixed SKU Pallet Label as defined in the Labeling section of this manual.
• If there is not enough quantity under one PO to fill an entire pallet, please refer to the Mixed PO Exception guidelines in
this section of the manual.
Mixed Pallet Exceptions
Although you are required to separate pallets by PO and/or SKU, we recognize that some POs and SKUs do not always
contain enough quantities to fill an entire pallet. In these cases, you may contact HSN Vendor Compliance to request an
exception to allow mixed pallets for your shipment.
If a mixed pallet exception is approved, the following requirements must be met:
• All four sides of the mixed pallet should be plainly marked “Mixed Pallet”
For more specific information on labeling requirements for mixed pallets, master cartons and item packaging, please refer to
the Labeling section of this manual.
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
SHIPMENT PREPARATION AND LOADING
Trailer/Container Integrity
It is the responsibility of the Partner to inspect the trailer/container provided prior to loading
• Ensure the trailer/container is weather tight and acceptable for transit of your goods
• Ensure that it is free of dirt/grease that could damage or stain/soil your cartons in transit
• Check for exposed jagged metal on the floors or walls as this would be a cause for the trailer to be unacceptable
If you feel the trailer/container is unacceptable, please contact the HSN Logistics Provider that arranged your pickup
Palletized Product Loading
To maximize truck space, prevent shifting in transport and ensure efficient receiving at the HSN Fulfillment Center, stacking
your re-shipper cartons or master cartons onto the pallets must be done in a carefully planned manner.
These guidelines are focused on three main goals:
• Shipping high-density loads – reducing the number of trucks needed to transport the freight
• Shipping secure loads – reducing the likelihood of damage to your products
• Shipping highly accessible and organized loads – reducing the amount of time it takes to offload and process the
pallets or products.
Please note that the palletizing requirements outlined in this section do not apply to HSN direct imports or shipments
transported via small-package carriers such as FedEx, UPS, Brinks or others.
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SHIPMENT PREPARATION AND LOADING (CONTINUED)
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
Pallet Arrangement
• Palletized loads must be put in trailers with the narrow width facing toward the side of the truck.
• You can place approximately 30 single layer or 60 double-stacked (48"L X 40"W) pallets on the truck and maximize
trailer cube. It also prevents load shifting due to gaps between the pallets.
Double-Stacking Pallets
• You are also required to double stack your pallets to get the most cube utilization out of your trailer space. To do this
effectively and securely:
• Corrugate strength of your cartons must be sufficient to support double stacking in trailers
• Use of a corrugated support layer between upper and lower levels and on top of upper level avoids damage and
distributes the weight.
• Double-stacked pallets should be stretch wrapped together whenever possible.
• Special equipment such as load locks, materials to block & brace pallets or product in the trailer, or any other devices
that may be needed to secure the load, is the responsibility of the shipper.
• Please request any special equipment when our carrier contacts you for freight pick-up.
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SHIPMENT PREPARATION AND LOADING (CONTINUED)
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
Floor Loading
Floor loading enables increased unit density and use of trailer cube for product in mid-to-large sized cartons.
Product type and carton strength must be adequate to prevent damage to the product, and the size/weight of the product is
appropriate for personnel to safely handle/stack within the trailer or container.
• Floor loading can be utilized for either re-shipper cartons or master cartons
Please contact HSN Vendor Compliance ([email protected]) to determine if floor loading is a viable option for
your product.
The below images show acceptable use of floor loading of product within a trailer
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PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING (DOMESTIC)
SHIPMENT PREPARATION AND LOADING (CONTINUED)
Intermodal Shipping
At times you may be informed by APL (our 3PL that arranges your carrier pickups) to have your shipments loaded onto
trailers that will be shipped on a combination of highway and railroad. These are referred to as Intermodal Shipments.
Preparation of these shipments varies slightly from other shipping methods. Please ensure that following steps have been
followed :
1. Loads must be put in trailers with narrow width facing toward the side (see pictures) utilizing the maximum trailer cube.
This means you will be able to place 30 -48” X 40” pallets on the truck. This also assures less load shifting due to gaps
between the pallets.
2. Loads are securely stretch wrapped to the pallets.
3. Load locking method of some type to be applied:
• Stretch wrap the last 2 double stacks of pallets (4 pallets) together to avoid shifting
• Nail 2 x 4s to the floor behind the last two pallets of your load to avoid load shift in transit
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PACKING SLIPS
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING
Packing Slip Contents
All shipments must contain a packing slip that accurately details all products included in that shipment. This helps you track
and record your entire shipment, and helps HSN Fulfillment Teams check off exactly what was included when the shipment
is received.
Though specific details will vary according to product categories, there are certain details that must be included on your slip:
1. Your Company Name and Address
2. HSN Fulfillment Center and Address listed on your purchase order (where the goods are being shipped)
3. PO Number
4. Date of Shipment
5. Vendor Style Number
6. Description
7. Quantity
8. Size and/or Color
9. HSN’s Item Number (including variants) or UPC
10. Carton Number (carton number range (ex. “1 through 23”) can be used when multiple cartons contain identical sku
and quantity.)
Packing List
From:
Company ABC
123 Main St
Anywhere, NY 00000
To:
HSN Fulfillment Center
Street address on PO
City, State, Zip on PO
PO Number:
123456
Shipment Date:
01/01/17
Vendor Style/Part
Number (or UPC)
HSN Item Number
(including variants) Description
Size
and/or Color Quantity
Carton
Number
3
1 2
4
5 6 7 8 9 10
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PACKING SLIPS
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING
Placement of Packing Slip within a Shipment
All shipments must contain a packing slip that accurately details all products included in that shipment. This helps you track
and record your entire shipment, and helps HSN Fulfillment Teams check off exactly what was included when the shipment
is received.
Partners must ensure that packing slips for their shipments are clearly visible when the shipment is received and the
receiving process begins.
NOTE: A shipment is defined as the totality of product loaded into a specific trailer (one truckload = one shipment). If a
Purchase Order (PO) is shipped in multiple trailers, each trailer will have its own independent packing slip.
Full Truckload (TL) Shipments
• If the entire shipment consists of a single Purchase Order (PO), A single packing slip must document all product
contained within the trailer.
• The packing slip must be inserted into a removable pouch and securely attached to a carton located at the rear of the
trailer. The packing slip must be visible upon opening the trailer as shown in the below diagram
• The carton must be clearly marked with “PACKING LIST ENCLOSED”
• If the shipment contains multiple Purchase Orders (PO), individual packing slips for each unique Purchase Order must be
included with the shipment.
• The packing slip for each Purchase Order must be inserted into a removable pouch and securely attached to a carton on
the rearmost pallet in the trailer for that Purchase Order as shown in the below diagram. The packing slip must be on the
rear facing side of the selected pallet(s)
• The carton must be clearly marked with “PACKING LIST ENCLOSED”
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PACKING SLIPS
PARTNER SUPPLY CHAIN REQUIREMENTS MANUAL: SHIPPING
Placement of Packing Slip within a Shipment (continued)
Less than Truckload (LTL) Shipments
• If the entire shipment consists of a single Purchase Order (PO), A single packing slip must document all product
contained within the trailer.
• If the shipment contains multiple Purchase Orders (PO), individual packing slips for each unique Purchase Order must be
included with the shipment.
• For each Purchase Order in the shipment, the packing slip must be inserted into a removable pouch and securely
attached to last/rearmost carton loaded onto the trailer to ensure it is on the rearmost pallet for that Purchase Order within
the trailer
• The carton must be clearly marked with “PACKING LIST ENCLOSED”
Small Parcel (FedEx, UPS, USPS) Shipments
• The small parcel environment is sometimes used for small Purchase Orders and/or small products (e.g. Jewelry).
• For each Purchase Order in the shipment, the packing slip must be inserted into a removable pouch and securely
attached to the carton(s). Placement of the packing slip should be on the same side as the shipping label whenever
possible
• If a shipment consists of multiple cartons shipped via the small parcel environment, the packing slip must list the contents
of the ENTIRE shipment AND clearly identify the contents of each individual carton that is part of the shipment. Copies of
the packing slip must be affixed to EVERY carton in the shipment
• The carton(s) must be clearly marked with “PACKING LIST ENCLOSED”